Orient Electric India Complaints & Reviews

Raised the concern about my two opera fan on 9 .With out any service first time closed the complain. Once again requested .Executive said will arrange the engineer today after that waited for two days again .After waited 2 days . Again i call on 15 now agian the promise for today 17 before 1 pm . i was waited home 12.30 to 4 pm .Once i reached for my office engineer call me am coming today. Promise i will never go for future and also not...

I bought an orient arctic air fan from snapdeal in apr 2015 with one year manufacturers warranty. . .

The fan is not working now & the electrician said the winding of the fan is faulty. . . Tries calling cistomer care but it is busy always

Need a replacement...

Dear sir, i have purchased 5 fans of orient. out of 5 fans two are defective, i have made complaints to your customer care repeatedly and complaints no. are C[protected], C[protected], C[protected], C[protected]. I am not able to understand why your persons are not coming to my fans and replace the fans. i am company secretary and law graduate and shareholder of Orient group. i will raise this issue in AGM, i will inform the company secretary,...

I brought orient fan sweep 400mm on the may of month, the fan was not working from the first day when i brought. i called customerr care and complaint about more than 20-30 times everytime they were telling that our technician will visit and solve the problem but till today none of them come to attend the complaint ....

MY NAME IS SWAPNIL SUNIL SHIVALKAR I HAD COMPLAINT AGAINST ORIENT ELETRIC I HAD PURCHASE ORIENT FAN ON 13/9/2014…I HAD GET PROBLEM REGAARDING SPARK ISSUE TO THE FAN….SO I HAD REGISTERED COMPLAINT AGAINST ORIENT ELETRIC ON THEIR TOLL FREE NUMBER…I HAD PROVIDED NAME AND ADDRESS PROPERLY TO THE EXECUTIOR…..EXECUTIOR TOLD ME THAT TECHNICAN WILL COME TO U R HOME WITH IN 2 DAYS ….AND THIS WAS MY COMPLAINT NUMBER EARLIER 4 DAYS AGO[protected]...

Dear Sir/Madam I bought a ORIENT ACTUS TORNADO GRAND-CH6002B ON 30TH March, 2015 from GARG DEPARTMENTAL STORES, 72, C-SECTOR, INDRAPURI, BHOPAL(MP). From the first day the cooling system is not working properly and oral information is already given to departmental store on same day but they didnt take a proper action for it.The complaint also registered on toll free number but nobody is touch with me till date. This is the request to...

I purchased 4 sets of Arctic Air ceiling fans of Soft Pearl color from M/s Milan Associates, 2, B.V.K. Iyengar Road, Bangalore - 560 053. Bill No. 6617/17.05.2015 for Rs.4600/-. The consignment was delivered to me in a bulk box containing four sets of the fans. But during the installation of the fans, it was noticed that the motor of one of the fan sets were brown color instead of soft pearl color, though the wings were of soft pearl color....

I had purchased an orient wall fan dated 31/03/15 from Surat but after two months it is not working.I called the Customer care number for repairing as it is under 2 years warranty period.They gave me a complaint number C[protected] dated 27/05/15 and informed that within 48 hours problem will be resolved but till 30/05/15 no one come to my house for repairing of my wall fan Again today i called the customer care they informed that they are...

I had purchased an orient wall fan dated 31/03/15 from Surat but after two months it is not working.I called the Customer care number for repairing as it is under 2 years warranty period.They gave me a complaint number C[protected] dated 27/05/15 and informed that within 48 hours problem will be resolved but till 30/05/15 no one come to my house for repairing of my wall fan Again today i called the customer care they informed that they...

Dear Sir/Madam, I have purchase Orient Orina fan on dated 10/4/2015.This fan is giving noise problem.I have complain to tollfree number.My complain number is as follow- 1-C[protected] DATED[protected] 2-C[protected] DATED[protected] 3-C[protected] DATED[protected] I have call to tollfree number many time. everytime tey answer that today engineer will come.Neither any engineer come till now nor contact me.I am frustrated about your service.Please...

I have purchased orient padastal fan before 1 years ago. My fan is under warrant of 2 years.Before one week on dated 25th April while running the fan is off. After i called to call center for service of my fan. They said that the technician will visit & resolve your complaint within 48 hours.After that day i have called regularly to customer care but i have got same response that by today evening your complaint will resolved but till...

I registered my complaint(Ref No. C[protected]), of cooler(ORIENT Actus 60 ltr CH6001B Air Cooler) not working, with the customer care of Orient on March 25, 2015. They confirmed the appointment date as March 26, 2015. Afterwards, nobody called/came for servicing. I called again on March 26(evening). They confirmed the appointment date as March 27. Again nobody called/came. I again called the customer care. And they confirmed March 28,...

Last year on dated 8-5-2014 I purchased snowbreeze super cooler vide model no.cd5002b from baria traders court road udhampur Jammu and Kashmir vide invoice no. 19860. at a price of 9000.After purchase when I install it I found that swing is not working. Next day I call customer care and told about the problem and they assured me that our authorised service technician will come to you and solve your problem within one week.After one week a...

I had bought 5 orient fans in the 3rd quarter of last year. 2 of those are making noise. Informed to service team through customer care. They said, will be visiting in 48 hrs...now, 480 hrs finished. No response. The other competitors in the Private Industry are giving good response & solving the problems within 48 hrs. Why can't Orient make it. Please do it fast. Bhushan [protected]@gmail.com [protected]...

My complaint number is c[protected], I had registered a complaint on sunday but no action is taking place, they said us to wait till 48 hrs but now its been more then that time, please help its summer over here and there are no fans in this hostel...

I had purchased ceiling fan at Jambusar (Gujarat.Dt. Bharuch).But starting day from installed noise coming in to the inside fan.I had complaint to customer car( Complaint no.(C[protected]) dated on 20 th Feb'15. But Till day No any Technician came. Orient fan are very bed.i never purchased oriont fan....

Previously I had put up a complaint in the respect against ref no:C [protected] on 18/02/2015. When I received no response from either sides I made 2 more calls at your Customer Care but extremely sorry to say that there has been no response either from your technicians or your Customer Care. This is not merely a complaint but a naked fact of your after sale service provided to the consumer....

This December I bought an orient actus geyser . Due to some reasons I call on company toll-free number[protected] as given on the booklet and registered my complaint with ref no.-C[protected] on December 11, 2014. Customer care executive promise me to provide service within 48 hours. But days pass and pass, and no service has been provided yet. Each time I call on toll free number new complaint with new ref no. has been registered. I also...

I have purchased a Induction Top on 1st Oct 2014 of model 1501/2. After few days it went off. After that I gave a complaint on 20th Oct 2014, Ref no C[protected] and service man came & repaired the machine on 21st Oct 2014. Next day again it went off and I called up customer care and they raised a new complaint Ref No -C[protected] . After that service man has called and told I need to wait for 10days as they need to change the parts...

I have bought 2 orient ceiling fans on 1st June 2014. To my surprise within a months period it started making lot of noise. My electrician says that there is a fault in fans and company has to do the needful. I have complained thrice for the same but no executive has visited my place to inspect the fans. As it is a computerised complain system I cannot talk to any executive. Please send the mechanic and help us....