Orient Electric India Complaints & Reviews

I purchased 2 orient selling fans 2 years ago. I purchased very costly assuming better quality. Within installation it start making noise. I made complaint to the company, it was attended by the technician and he said he fixed the issue. But after its again start making noises, so i am feeling ditched by this company. Hopeless service and quality. This is the worst performance i had ever seen. I want an immediate action to be taken & want...

I purchased 5 orient fans 5 months before. I purchased very costly assuming better quality. Within installation it started making rattling noise. I made complaint to the company, it was attended by the technician and he said it was bad choice that i chose this designer model. I am feeling ditched by this company. Hopeless service and quality. This is the worst performance i had ever seen. I need proper guidance if please anyone can guide....

I purchased 4 ceiling fans and after a week it started noise. I have coplaint twice but no action taken by the company.
Coplaint no. C[protected], c[protected], c[protected] and c[protected]

After many days of wait someone arrived and said they will replace the fan. He asked to sign on complaint paper as issue not resolved. I did the same. He also promised someone will contact but no callback reveived from anyone....

Hi,

I had purchased orient subaris solo fan in june 2017. It has decorative light provision. One of the smallest part received in packing was not appropriate. Hence registered a request 4 months ago.
Customer service is so so bad, i have very bad experience and no response from 4 months. Nobody bother to respond back or serve to customer.
It was mistake that i have bought orient fan.
I will never recommend...

I bought orient electric cooler on 16th sept 2017 and was given a defective piece the cooler water pump is not working so instead of getting cooling like a cooler getting cooling like a simple fan.. I don't understand how could the dealer sell a defective piece to a customer and also what about the quality check done by the company... The service is also very bad they came today and said the part needs to be replaced and will be available...

Sir/madam, we purchased 6 orient wall for kendriya vidyalaya n o 2 sohna road gurgaon on 29 april 2017. At present all the wall fan are not working. I already complaint in orient customer care 5 times but any technician have not reached. I have been talked 3 technician and 3 officer of orient about address and fan condition. But no one came in my address to repair wall fan....

I bought an orient table fan (Desk-25) on 28/04/2017 to escape from the scorching heat of this past summer but just after 3 months from purchase the fan stopped working all together, since i bought the fan nearby i took it back to the retailer and requested to have it fixed, as it is on warranty, he said only the orient can service this so leave this with me and i'll have it serviced by them after 10 days i got the fan back in working condition...

Purchased the fan two months back. It was wagging so i raised the complaint. Enginners came and altered fan wings but it did not work then they said that wings needs to be replaced. Now, they sent a new request number every week and close old complaint number. There is no use calling customer care.
Fan is not usable for more than a month. Issue number: s[protected]. Its pathetic. I am not able to use fan for one month after paying...

An ceiling fan was purchased on last month with 2 years of warranty.
This was not working from last week. I registered a complained on 18.7.2017 at 1.50pm (Complain no c[protected]). Confirmation recd saying concern is allocated to m/s deep electric mansa. But no response from this distibutor. On repeated calling the customer care it was told that our technician should come within 48 hr. Yet no technician at sight. Customer care advicer...

An ceiling fan was purchased on 14.6.17 with 2 years of warranty.
This was not working from last week. i registered a complained on 24.7.2017 at 12.43am (complain no C[protected]).Confirmation recd saying concern is allocated to M/s Shubham Services (Fan division). On repeated calling the customer care it was told that our technician should come within 48 hr.Yet no technician at sight. Technician no. provided was [protected] who repeated...

I had purchased ceiling fan 2 days ago from shanti electric malad (Mumbai). It has been 2 days that the fan has stopped working. The dealer is asking me to contact the company & and not replacing the fan. I would like to have clarification from the company that the company doesn't check the fan when they despatch from the factory. I want an immediate action to be taken & want replacement or my money back.

[protected]...

I called to the customer care on July 3, 2017. There was a executive name SHAGUN SHARMA she was picking up my call and using the mute button again and again and said that as there was no response so disconnecting the call and this happened 5 time times and she didn't answer the call. While after some I called from the same phone and spoken with mother executive and that executive resolve my issue and he was able to here me....

I purchased 2 orient celing fans on[protected] from r.k.electric co., 1554, gurudwara road, kotla mubarakpur, nd-110003 model no 14-15 48AV, sr. no. 027810 and 027811 respectively vide receipt no. 11833 book no 119

after instalation on[protected], i found that they are not delivering air properly, thus i launched the complaint no. C[protected] on[protected].

The person who came could not solve the problem and went...

Hi

I want to register complaint against irresponsible behaviour of orient technicians in panchkula i bought cooler year ago and the last date is 20 may 2017 for warranty i register my first complaint on 8th may 2017 no response from any concern team. No body is ready to work properly firstly technician is asking for address and then warranty if we yes its in warranry then he said sir its not possible me to come to your service...

Recently I purchased Aeroquite Ceiling Fan on 03/05/2017 from Sun Electric Store at Gandhi road, Ahmedabad
Once Your Technian visited my Home on 05/05/2017 to final set the installation which was installed by me on C[protected]Technian refused to install it properly at that time)
But even though there are problems about
No Airflow as shown 240 CMM
No RPM as shown 310 RPM
Even though No Airflow and RPM...

I am very dissatisfied with the service you provide!! I ordered this cooler a year ago a for my family and it stop working how it is suppose to work after two days my family thought is is normal. Then when ai came to visit my family I find out this big cooler that says tornado grand on it and it throw wind like a small fan and even more the service man charged me 350 rupees to tell me the motor is out. He could have told me this over the...

Dear sir,
As the Aeroquiet model is not available in wayanad I bought the product from available location Kottayam. But after fixing this the fan is producing sound. So I contacted the customer service and raised complaint with ref no:W[protected] on May 8th.

After several followups still none caller for repair. Today again I called customer service and got a service person number. Now they saying you have to take the...

I was purchased orient induction top at the end of nov-2016. i got a failure product. then i complained to the shop person where i purchased from, he told that complain to customer care, i contacted then the service engineer approved for replacement. but shop person and supplier playing games with me since last 4 months the product is not available i attached the list of purchase bill, service engineer copy...

R / sir
I purchased a wall fan 45 on 20-4-16.
This was not working from last week. i registered a complained on 12-4 — 17 at 11.20am (complain no c[protected]).
*you give confirmation that our technician should come within 24-48 hr.
• but till now no one come in my office to repair.
• again i call to customer care on 13-4-17, your floor supervisor mr. shivnaryan give me a no [protected]. i call...

Bought stand fan on 26th March 2017 in Lucknow.
Complained several times but the problem wasn't solved.
The engineers took the fan with them but couldn't repair it.
When asked about the issue they replied that fan works like this only.
We asked for replacement as the product delivered was defected on this customer executive went dead ear.
Complain Nos. [protected],[protected], [protected].
Model...