Orient Electric India Complaints & Reviews

We have purchased two orient aerolite fan from vijay electonics & finance corporation 16, jayanti market jaipur vide invoice no. 3402 & 3401 both dated 30.10.18
But when we installed both fan
One fan light is not being switchoff through remote
It remain on till we on the fan
And other fan is okay
Please send someone for this
Dealer told us that this fan has 10 year warrantly and u will just put...

Sir/madam we are not getting any respond as per telephonic complaint by us to your customer care service as we made the complaint for exhaust fan 18" (Orient heavy duty) on 13.09.2018 but as the complaint number c[protected] but serviceman came to our office and said the motors will be changed as per 13/09/2018 till today we have not getting any response for the repairing the materials. So i request you to give us the response for this...

Brand name : orient electric
Model number : smartcool dx cp2002h
Purchase date : 26/04/2016
Name : jagannath ghanekar
Add : vithoba colony, chawl no 4, room no 11, near old vitthal mandir, katemanivali, kalyan east 421306
Complaint for cooler issue. There is air supply issue. Cooler button also not working. Pls sent technician to check. It's urgent. Awaiting your reply. Thanks......

I have Orient electric fan, it is not working, i have logged a complaint but none of the technician visited to resolve complaint. The seller is saying we are not responsible for this, please raise complaint to customer care. It's been more than 3 weeks, daily i am calling customer care, they are giving supervisors numbers, if i called them, they are saying we will send technician today.But none of the technician is came to resolve my query.br...

I purchased this fan in chennai in 2 months it stopped working, i mailed and tried helpline number bit no use and final mail got response asking to share my address after that no response, i raised service request even after no response, i emailed the sr number to cm care, later service man called me, he promised to come, but he didn't i didnt giveup i tortured him to come to home to take back my fan, because of my torture only he came, he...

I have given complaint of my ceiling fan on 03/09/2018...
Till now i haven't got serviced and most important your call centre recivers don't listen to my complaint, they used to cut the line without listening full complaint...
Please make your call center reciever how to talk to customers
1. Vikas
2. Deepak
3. Sapna
4. Prince
5. Vikrant...

Conc no. C[protected] regd 18.8.18. Code1477. My reminder call on 20.8.18, i was given local cont no.[protected].

When called i was told to sms him compl no. Which i sent.

23.8.18, got message saying a service technician will visit as per appointment time. Technican called, taken address.

3 speed pull switch of fan damaged. No one came/called...

Dear customer care,

I had bought a wall mount model of orient fan on may 20, 2018. It has stopped rotating from left to right and vice versa. I have lodged complaint more than thrice on dates 19.07.2018, 21.07.2018, 25.07.2018, and 05.092018. The two complaint registration numbers that have been provided for our complaints by the customer care are c[protected], and [protected]/ the complaints have been made from our contact...

Dear sir,

I have purchased three (3) ceiling fan model "summer crown - 1200 mm, in which one fan is not working, if we run the fan our mcb trip.

Please send technician immediately, as this is summer season.

Thanks

Chetan anand kaushik
P. No. 5-b, pawan putra h colony, meenawala, sirsi road, nr. Meenawala govt. School, jaipur - 302034.
Mob. [protected] / [protected]...

I bought the above geyser nov. 2016 and soon after two months the electric current started flowing with water for which complaint was logged & in two weeks the issue was fixed. Then again we noticed another issue of water leakage from the geyser and the indicting lights not glowing and another complaint was logged.
Now again the issue of current flowing with water has occurred along with continuous leakage of rusty water from the geyser...

Dear sir/madam,
I am writing in relation of 20 pieces Of defected fans. I have notified this to Karan Singh, and it’s almost one year now. He has been saying from one year that he will sort out the issue but hasn’t done anything.
The defects has been shown to the people from orient and they have took the report on 30/06/2017. The name of the person who took the report is chanderpaul.
We buy orient products from...

1 of the ceiling fan's blade has broken after 2 months of buying it, i wanted to buy another set of blades but couldn't find anywhere in the stores. They said i have to order it online or through customer service. So i ordered through customer service number 2 months ago but i haven't received till now, i have been in touch with them enquiring about the product, but the only answer i got from them is "we will let you know once we get the...

Hi, had complained to the orient helpline on 19/6 (Complaint no c[protected]) about water leakage from the geyser and subsequently the person came to check and advised that the tank was defective and since it was in warranty (5 years since purchase) they would replace the whole geyser in 2-3 days time. Subsequent to the visit, there was no response. Later when i again called up the helpline to escalate the complaint was given another complaint...

Hello sirs,

This is to bring to your notice that i have purchased an orient jazz 1200 mm fan sl. No. Ff16 48cy 0066839 on 28.09.2016 from m/s ramdeo fans, p-36, india exchange place, extn., kolkata – 700 001.

Defects of the fan :

From the very beginning, i noticed that the fan has been loosing its speed and giving a ticking sound while running. I ignored, thinking that it will disappear and...

I have purchased a fan from orient company having model spectra worth rs. 6000, two montha before. Tha fan has gurantee period of 2 years. Now it stopped working properly. I have complained about it in orient 's customer care 5 times, but they are not responding properly .I m very upset from last two week. Every time they make me fool. Plz help me from ur end.
The last message they have sent me is given below
"Dear Customer,...

I purchased a cooler orient electric model snow breeze neo cd6201b from bhardwaj tv centre vijay nagar, ghaziabad in[protected] invoice no. 505,
Defected cooler delivered our address k-161, sector-9, tripple storey, vijay nagar, ghaziabad, there is some problem in cooler, up and down nob already braked, sound coming inside it, some times smell problem also there
Complaint no. C[protected]...

I have purchased one 48 inches ceiling fan having description[protected] summer chill white on 30-may 2018 from m/s kasturi lights, sco 17 sector 7-c, chandigarh. Since installation of the fan it is giving great trouble. It makes grinding sound all the time. Sometimes the sound is very loud and dangerous. I lodged complaint with the showroom who in turn registered the complaint with service center on 13.6.2018. The concern no is c[protected]....

मैंने 2015 में एक वाटर गीजर खरीदा था जिसमें कि अगले वर्ष कंप्लेन आई और उसका पूरा एलिमेंट चेंज हुआ कंपनी के इलेक्ट्रीशियन ने उसे ढंग से फिट नहीं किया और अभी 2018 में फिर कंप्लेन...

I bought a wall fan in aug 2017
That starts jamming on its own after 1 month use and keeps on running radomly after 1-2 hour gap
I have complained so many times even the technician have visited several times and repaired it with almost every part
They have changer switch
Motot
Fan
Regulator and many other parts
But still the fan does the same

I asked the dealer to give me replacement...

I purchased a heavy duty exhaust sweep 450mm rpm 1400 from arora electricals shahzadi mandi agra vide invoice no 71 dt o8 05 2017 this exhaust suddenly stopped yesterday no smoke no smell obsd. Ms arora electricals says to contact you. Exaust detail gl 15 16 18 a e. 10019 pl arrange fault recovery soon. K g asthana p 20 mig nehru enclave shamsabadroad agra up pin 282004 mob [protected]....