Orient Electric India Complaints & Reviews

I have purchased one Induction (model Number 1502F) which is not functioning properly. I have also made number of complain to concerned company toll free number that is [protected] but till date no action has been taken to resolve my problem....

Dear sir or Madam, My mum and dad who lives in India, Vadodara-Gujarat, last year. They bought the fan from one of your Orient Dealer. The fan stopped working within 3 months of the purchase. My parents went to your Orient Dealer and complaint about the fan not working and he sent someone to check the problem. He charged my parents 200 Rs. and he repaired the fan. The fan only worked for another month and then it stopped working....

Sir I have purchase a orient ceiling fan on 25-05-14. The swinging of the fan is failed after some time. I am talk to the customer care executive they said that our service engineer will attend your problem within 48 hours, but after no one visit to solve the problem. They give me a contact. No. But when I am talk such person they also said same thing but no technician visit. & they cross the limit when they send the message on...

Sir, I hereby want to bring to your kind knowledge the problem that I have to face with your prouct TWICE till now. I have purchased a Orient Ceiling fan SUMMERKING- 020601 dated 07.03 .2013 and the very first day I faced a problem with fan. It failed to rotate properly in balanced manner and instead swinged in to and fro motion when hanged with the ceiling and have to call the service the very 1st day. But they plainly refused...

Hi Myself Nitesh Tarwani I have bought product of this company Product Name Orient Actus CP3001H 30-Litre Supercool Air Cooler (White) And as per there policy if the product is warranty than they provide service for that product within 24 hours as they are having there helpline number[protected] i have registered my complain many times to there number but every the different different person receives call and tell that...

SIR/ It is
inform you that before last two years unfortunately i had purchased 3
table fan of your com. model desk 26 but now a days two of them are out
of order Please help me what should i do
where i repair these items ?? i promise sir NEVER PURCHASE SUCH SINGLE USE PRODUCTS ONLY HELP ME THIS TIME
Dr. ANIL YADAV S-10 AWAS VIKAS ROORKEE Disstt. Haridwar UTTARAKHAND M0BILE--[protected]...

I had purchase 4 nos orient fans in August but were not installed, when installed on 13/10/13 the fans were faulty making noise stater & blades are having problem, I have contacted customer service but the complain is still not resolved after several follow ups, When the product is faulty under manufacturing the company should replace the product.but no one is responding to my mails, when purchasing the fans i had to wait 1 month to...

I had purchased three Orient PSPO ceiling fans at Rs. 1900/- each on 5/4/2013 from M/s New Gupta Electric Co. SCO 39/3 Sector 18 Chandigarh. One of the fans is giving sound from the ist day only and have been repaired two times and the complaint is again pending with their repair dept. Now second fan is also giving same problem and I have registered complaint for the same and is pending for the past one month. (approx). Now i request you...

i bought set of four new fans , out of four two fans found defective on complaint after 15 days the company technician
advised to get the defective fans to replace from shop , got replacement after 15 days again out of two one fan was
found defective complaint lodged to orient customer care on 22 JUNE EVEN AFTER DAILY FOLLOWUP no service
is provided by company till date .
...

i have purchased two orient fans brand arita on 15 may 2013 i have complaint regarding the fans there is un usual sounds or whispering sounds from the fans ihave made complaint on 6/6/2013 complaint no is c-[protected]/ c[protected] since from than i complaint daily i stay at mumbai kandivali west mumbai 400067 but the service centre people keeps on saying in two days problem will be solved now iam fed up and ihave to move to consumer court...

I had purchased 2 Orient Actus water heaters on 21/11/2012. However on 2nd March 2013 one of the geysers stopped heating water and we called their customer care[protected] to complain about it. The 2nd water heater too had started giving out a burning smell. We were given a complain number C[protected] and were assured that a technician would get in touch with us in 48 hours. We waited for 48 hours but no one called us so we called back...

I would like to share the bad experience faced by Orient Company. I purchased fan in May 2012 of Orient Company from Borivali East local dealer, after installation of fan, I found it makes noise from fan blade. I asked the dealer about this, he suggest me to complaint in company. I started exercise from that day for service request in company. I started complaining in customer care center of Orient Company and they promise me to send the...

I sent the following email to [protected]@orientfans.com on 6th of July, 2012. There has been no call-back or any semblance of support whatsoever. The customer care is very lackluster and it clearly reflects the Orient Fans company's policy towards its customers. WHich is sell and forget it. Let the customers be at the mercy of their luck.

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Dear Sir/Ma’am,
br...

Rajiv Sharma
A/29 Adishwar Society,
Nikol Road,Naroda,
Ahmedabad-382330
Hi! I purchased a Orient Stand fan Model 31 on 10th May 2012 & It stopped working on 15th of May 2012 . I've registered a complain on the same day but the problem hasn't been rectified as yet....

Hi,

I bought an Exhaust Fan of M/s. Orient (Model- Air Flow) on 5th May 2012 from Kalra Electricals, Amar Colony, Lajpat Nagar at the price of Rs. 1,100/-. This fan never gave us the desired result and was very slow from the day one. On top of that the fan has stopped working within a week of installation. It just gives a humming sound upon switching it on.

Upon calling the shopkeeper (Kalra Electricals), I was...

Rude behavior and false promise.. by technician

Hi there my name is anil sivadasan i purchased a orient fan from mira rd shop ... that fan has issue with air ..hence i gave complaint to orient fans on
5 apr 2012.. technician came on 9 th and without asking which fans has issue .. straight away ... said that you will not get more air then this .. technician name is Bhagwan praharaj from fort branch ... after that he...

i have purchased room cooler (orient tornado Dx ch 6001B) from ALPLINE INDUSTRIES ,3711-14 ,DARYA GANJ,NEW DELHI)on dated 6/4/2012.S.NO- 109021.same day when i started i found heavy noise in the instument. my complaint no is FAR[protected].PL. LOOK and rectify the problem immediately.i have spent 8500 bugs for this valuable named ORIENT.if these type of industies give us so unreliable products then how we faith on branded products.
br...

Though orient fans are one of the costliest fans and they spend a lot in advertising and M.S.Dhoni but their ceiling fans are the worst.within 6months fan is giving some humming sound which after much argument they accepted that the fan motor is faulty.
Now after this their technician came & told us that he will only remove & give the motor which we have to go to our retailer & get it changed and again get it fitted by...

I purchased 6nos of 1200mm SUMMER CROWN fans on 17th March 2010; from VANDANA ELECTRONICS, BORIVILI WEST, MUMBAI. Its canopy is of very inferior quality ( view the attached photo). Within a year it breaks like egg shell breaks. Anybody might not have heard such a poor quality product marketed by a well known company. I made a complaint to customer service and my complaint no is 1505 for replacement of all the canopy. Until now it is not rectified....

i have purchased a fan on orient company on 24/09/2011 means just month and it has gone bad within a month i have made the complain to the orient fan customer care a week ago and the lady there in customer care does not have any manner how to talk. and even she just keep on delaying the date and when we told her that its more than a week of complaint and i[censored] dont send your engg then v vll complaint to consumer forum and she without any fear...