Orient Electric India Complaints & Reviews

We purchased Pedasteral Fan Model Orient Tornado four years back. One month back there was a problem for the fan that loud sound is coming. Immediately we informed the company over toll free no vide complaint no C[protected], company representative approached us and taken Rs.300 towards service charges, and repaired the fan but the problem was not resolved . Now again I telephoned the company but they are keeping a deaf ear too.
Our...

The stand fan has already got repaired by tech 4 to 5 times in last 1 year.. It automatically stop working, buttons coming out, making so much of noise. Last Complaint no. is C[protected]. In warranty if product is giving so much trouble than what will happen after warranty will be over.

We need a replacement or refund of the product.

Customer care executive are so rude that they don't even listen to our queries....

I purchased 4 aeroquiet fans recently, considering the less noise quality . However one of the fans is too noisy and it is definitely surprising, considering the high cost of the fans . It really makes me sad, as I had changed all my fans to aeroquiet fans, I in fact, had waited for its launch, and had lived for 15 days without fans, having sold previous fans to a shop. I request for an immediate action please ....

I bought a orient gratia 1200mm topaz gold fan from pepperfry and got the delivery on March 1st. Soon after installation, we found that the fan isn't working at all. The electrician has confirmed that the problem lies in the fan and not the electric wiring or anything else. Request orient electric to take steps to get the fan repaired cos it is within the warranty period....

Their portal is very badly designed and managed. till we pay the Price of the material we will not come to know the actual shipping date. .. once the payment is done.. we will come to know about the expected shipping date. but not the expected delivery date. .. even in the order confirmation email, the customer care email id is mentioned wrong. i am feeling like it is a fake website.
just today i have ordered one item.. so now its...

The pedestrial fan has already got repaire by tech 4 time in 1year.. It automatically stop working. We bought it in last may 2016. Got warranty for 1year. Now we are complaining for the 5th time. Complaint no. C[protected]. We need a replacement of the product or want a warranty extended. Kindly solve the issue since the product has not even worked properly for 1 year....

I have complained regarding change of fan motor in october 2016. That time i was conveyed by service centre that i have to pay rs 1200 for motor and 200 for service charges. When they came to change they said me price 1500 and 300.

Now again i made complaint for the same and now price said by them 2300 and 200.
Could you pls give me the exact genuine price. Else i will compliant this to consumer care....

I bought 4 units of top end models with remote and changing lights 2 months back, there is nagging noise and also intermittently big noise. I logged complaints over help line, I got SMS from them that issue is solved even without any service engineer coming to my house. Such joke and pathetic and cheating bogus company. After I sent multiple emails to them, one engineer came and could not solve issue, he told he will send more technical person...

I have bought orient fans bill DT enclosed at image file .. Fan abruptly not working which has been given for service at AEEC stores at kalpakkam complaint register copy also attached.. After 8 months of long wait no response turned back from distributor / orient company people ...please replace the orient fan which has been defunct after 2 months o[censored]se
Regards
Sasikumar G
[protected]
[protected]@gmail.com...

From:-
Paresh C Saraiya
B-402, Sutravihar CHS,
Maharshi Karve Rd,
Naupada, Thane
Tel[protected]

Respected Sir,

I have written three email to you regarding my purchase of your company instrument (fan) and not cooler from Laxmi Electronics, Thane. You have cheated me giving wrong item because it is not giving cool air at all. Your company's mechanic Mr. Sanjay Vishvakarma...

Sir I purchased Orient Wall Fan 400 mm Wall 47 on[protected] from M/s.Goodwill Enterprises, Indian Chamber Building, Guntur - 522 001, Andhra Pradesh. I approached two times, they sent the appliance to M/s Sharada Electricals, R.Agraharam, Guntur for repairs. But, no use. I am retired Auditor, I contacted M/s Goodwill Enterprises, but they are giving irresponsible and reckless answers. So, kindly replace the piece as early as possible. Thanking...

I b.v.r.murty lodge a complaint about orient actus watergeyser thermostat was not working.it was complainted on[protected].your technician attended .he says it was replaced within one week.later he did not reply to my phone.recently i told this service head.your technician respond was very very bad.please tell me your service persons doing complete a call taking time more than a month.it is pity if i am not purchasing of your any product.br...

Hi,

My name is rahul verma. I am a resident of budh vihar delhi 110086. I would like to raise a complaint against orient company's customer care attitude & product (Orient ceiling fan model “summer cool”, s. No fg 1s 56ab 0077011) which i bought around 4 months back (29th april 2016)

First of all i would like to tell you that the fan which i purchased is a defective piece. After purchasing this product i...

We have purchased orient fan just 8 days and it is not working since 5 days.
we have lodged the complaint of non working of fan on 16-08-16 on customer helpline no. I regret to say that no complaint has been attended till now. We have done several calls to customer care for lodging the complaint and person used to say it will be attended within one day. But no person has come to attend the complaint.
kindly look into the matter...

Respected sir,
I am abhishek kumar a research scholar in dept. of geography bhu varansi. i purchased a oriend desk 26 fan before 2 month and it stoped working on 8th july 2016 and i complained on 9th july (w[protected]) but they did not attend but they sms me that it is attended. once again i complained on 21st july and after a day they sms me that attended. after that i complained on 30th july and they did not attend. i called them...

I have purchased a exuast fan dated 22-11-15 vide product no. s. no. hh 15 12 du 0004115. after a few month of purchase suddenly fan out of order. i have complained customer care centre after a week ur engineer visit our house, found fan motor out of order. he assure us that i will mail a complaint to the company a very another day ur fan will be ok. after a week not engineer visit our house for resolve the problem. what a service of orient....

I have purchased a new Orient Fan written High Speed All over it.
Despite purchasing a new fan it functions like an old fan and doesn't work.

I had logged a complaint on the toll free number and they assured that the technician shall be available in 24-48 Hours.
Ticket Number : W[protected]

Despite several followups and regular calls no one has showed up yet and received a message from the company...

I have been calling customer care numerous time from last 5 days to get an issue of my orient gyser fixed (Re-set button - its under warranty). Local service centre technicians at mumbai of orient are irresponsible people who don't know how to keep promise of visit. They are making only false promises of visit or don't pick up phones.

I am raising a serious issue of process/people of orient service centre where there is hardly...

I have purchased orient company cooler model cp3001h online by askmebaazar on 12.05.2016 Invoice no is KS-231/16-17, order no-AB12054110P5667447, cooler serial no is[protected]. Now I am facing cooling problem and cooler body Sound by touching its fan with front moving blade in a low and medium mode and sometimes throwout water from tank outside on moving blade from last night on 20.05.2016. I am feared about fan rubbing to blade...

I purchased oriento tornodo fan from sri rama krishna engineering company, srikakulam, andhra pradesh 532001 on october, 2015 please refer my complaint no. C[protected], dated 31.05.2016 and solve the problem immediately.

C. Suraj,
Plot no.162, bankers colony, killipalem rural, 5th lane, near svc ramalakshmana junction
Srikakulam -532001 andhra pradesh...