Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 2%
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COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

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31

Customer satisfaction rating
2%
Complaints
527
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — Mediclaim + P.A claim

 Shah shitansh
I have insured my family With your company police no : 172301/48/2016/7815 for mediclaim + 172301/48/2016/7814 for P.A name of maheshkumar R Ka. Patel & family. Mr. Maheshkumar R Ka. Patel was accidentally death on 23/08/2016. So I have claimed for mediclaim + P.A. We have submitted all documents in time. Your serveyer mr. Rameshbhai is serve for this. Till date no mediclaim + P.A claim is given us. It is above 7 months. Pl. pay our claim earlier.

Your faithfully
Jayshreeben R Ka. Patel...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — Health Insurance not resolved yet

 tarunpahul
Subject:--Nonpayment of balance medical claim amount by Oriental Insurance co. [ID: 1484836]

Dear Sir,
Kindly refer to my appeal dated 02/02/2017 against above insurance company on the subject cited above which was forwarded by your good self to the concerned company. After a long time of more than one Month needful is not done by the Oriental Insurance.
It is again requested therefore to kindly look into the matter and directs the Oriental Insurance Co. to make the Payment of balance medical claimed amount i.e. 93718.00 at the earliest please.
Thanks for...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Delay in submission of reimbursement document

 cheena vyas
To

The manager
Orienral health insurance comapny

Subject : Delay in submission of reimbursement document patient name Sadhana vyas

Respected sir/madam

I cheena vyas existing customer mediassist tpa(Axis bank ltd emp id 48709) having assist id [protected], policy no 124500/48/2016/6734_ex. four month ago my mother (Mrs Sadhana vyas)was admitted in PN Desai eye hospital ahemdabad on dtd 22 oct 2016 for retinopathy in left eye.. She already lost her right eye. Due to prolonged illness and blindness of the patient the bill could not be...
Complaint comments  Read comments Complaint category Banks

Oriental Insurance Company — Not received claim amount

 Geeta D
Policy No 124500/48/2016/7568 insured name Geetanjali R. Gumaste, still my claim amount not released my claim has been passed in Sept'2016 for RS. 47000/- but still amount not deposited in my bank account I followed with Raksha TPA still not received any positive response. I have got operated in April 2016 almost 11 months passed and i already renew policy in Oct'2016 .

Kindly help me to reslove the same....
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — Abnormal delay in the settlement of claim

 Ashwin shah1955
Details of claim is as under
· Name of Insurance Company The Orient Insurance Company Ltd.

· Policy No. 172301/48/16/06015

· Claim ID MDI2944773

· MDIndia ID MDI5-[protected]

· Insured Name Ashwinkumar Ramanlal Shah

· Patient Name Ritaben A Shah

· Relation Spouse

· Diagnosis Left eye cataract

· Date of surgery[protected]

· Date of prior intimation[protected] copy of mail attached)

· Date of Claim[protected]

· Reminded...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Oriental Insurance Company — Regarding client id 12603 and filed consumer court case (Docket id/ complaint no.: 178138)

 bmishr1986
This issue is regarding client id 12603 and filed consumer court case (Docket id/ complaint no.: 178138) with detailed history of incidents mentioned below. As we spoke several times through your customer care regarding damage caused to our water purifier during servicing by your technician and not compliance to fix it since then. We have paid inr 2300/- on 10/07/2016 for annual service/ maintenance of my aqua guard (Classic) and company claimed as the authorized service network for aqua-guard.
In case no resolution and complete fixation of the issue by end of the day, we will go ahead and...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — Fire in the bike claim not received even after 5 months

 prateek2729
On (23/08/2016), tuesday a fire occur in oswal autos (A-20, gtk road, delhi). At the time of fire my motorcycle yamaha (Fz-fi), (Registration no-dl10sr2729), (Chassis no-me1rg0719f0055624), (Engine no-g3c8e0207908) was standing outside the oswal autos. After few days when the conditions become normal i got to know the condition of my motorcycle and it was burnt completely and i lodged the request for claim to the oriental insurance company (Jhandevalan office delhi) on (16/09/2016). From then till now i didn't get my claim. I go to the insurance company almost daily and they did not give any response...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Car insurance claim issue

 Pankaj Lalwani
I manoj sabhnai is not getting claim due to dealership issues inspite of having cash less policy.
I spoke to suresh chandra on[protected] bank official i spoke to showroom gm kidwai on [protected] but not getting satisfactory answer.
I have been asked to pay first to gat my car from the showroom.
Pls someone do the needful.
My contract [protected]
Copy of incoice attached for reference...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — GAP BETWEEN RENEWAL OF POLICY /Rejection of claim

 Dr.Yogesh Meher
Dear Sir,

We have our JIO Mediclaim Phase -2 ( Gold Plan) policy SAH217621 w.e.f. 21.05.15 to 20.05.2016

We have send the Demand draft on dt 12.05.2016 for renewal and the same is
send to your office and received by your office on 17.05.2016 ( Receipt and Acknowledgement enclosed)

We have received the renewed policy w.e.f. 31.05.2016 to 30.05.2017 the gap between the policy continuation of 11 days from prior policy

Previous year Policy number[protected]/00000
JIO SA ID - SAH217621

PHS ID NO. USAHM2951023JIO3
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Claim not settled

 Zeeshaan Pathan
Waiting for claim settlement since last 3 months. No revert from the company.

Vehicle no: MH 12 KN 6718
Zero Depp insurance:
Policy No : 181300/31/2017/2597

[protected]@orientalinsurance.co.in
35, 969 5, 396 .5 41, 365
PCCV-4 wheelers - carrying passengers-capacity NOT > 6
PACKAGE POLICY - ZONE A
CHQ [protected] - 25/10/2016
INDIA
MH 12 KN 6718 E[protected] + 1
MEEJSRBW4F900
0179
Pune - Pune
RENAULT Lodgy-85 PS RxL-1461

M/S ELITE DRIVE (PRO.ZEESHAAN
DILDAR PATHAN)...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Non issue of cashless photo card

 sanjay kumar parihar
Feb 10 2017

Reference: Policy No. 153900/48/2017/3013
: Insured’s Code 58568875
: Issue Office Code 153900
previous policy no 153900/48/2016/3826

Subject: Issuance of Photo card

To
The General Manager
The Oriental Insurance Company Ltd.

Dear Sir,
I am sorry to say that I had got a PNB- ORIENTAL ROYAL MEDICLAIM Policy since last 4 year, which details as mentioned above, although I have got the receipt only, but I did not get the Photo Identity card and hospital list till now in spite of several...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Ids n updation of policy in raksha tpa

 nksinha
On line renewal of mediclaim policy were done before due date vide lattest policy nos;- 1. 224600/48/2017/3736 of Narendra kumar Sinha n spouce, 2. 224600/48/2017/3889 of kunal priyadarshi n spouce. On enquiry, photos were submitted to sri Khan for item no 1. n for item no2. were given to sri H singh who handed over to sri Manjeet of Raksha tpa, of OICL/Bareilly.
Raksha tpa says neither policy is found updated nor photos have been received....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Medical Insurance

 vipinsarita
I made payment of Rs 30369/- for medical insurance policy on 2nd Feb. 2017 for renewal of policy no 212700/48/2016/3521 through Credit Card . The amount of Rs 30369/- is deducted but error shown on oriental insurance portal or Bill desk. I contacted insurance company, they told to deposit the premium in the office to continue the policy. The portal discount for making online payment is not allowed on payment made in the office.

What is the use of online payments when same is not through, though amount is deducted from account, it will take lot of time and efforts to get the amount...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Grievance against non-settlement of health insurance claims

 Kunaldshah
Oriental Insurance Company Ltd.,
Customer Service Dept.,
Head Office,
“Oriental House”
A-25/27, Asaf Ali Road,
NEW DELHI-110002

Dear Sirs,

Re: Grievance against non-settlement of health insurance claims
JIO-HNI Policy No. 530000/48/2016/507 (Period:[protected] to[protected]
Insured person : Mrs. Jyotee D. Shah (Mother)

I invite reference to my e-mail dated[protected]copy attached) registering my complaint against non-settlement of claims lodged under the above referred policy in connection...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Not paid full amount for my knee operation [Resolved]

 tarunpahul
Dear Sir,
I am a retired employee from Punjab Roadways, Amritsar=2.Due to pain in my knees I consulted in OPD at Fortis Escort, Amritsar on 9.11.2016. They recommended for my knee replacement. With my consent Hospital sent a proposal to sanction amount for my knee replacement to Oriental Insurance as I was eligible for health insurance upto three lacs from 1/1/2016 to 31/12/2016. After a period of 39 days on 17/12/2016 Oriental Insurance sanctioned an amount of Rs. 1, 65, 648.00 for the purpose. Hospital admitted me and operated me on 20.12.2016 for knee replacement. Before discharging...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — Reimbursement hospitalisation Bhanumati Dani

 girish dani
My mother had health insurance through group – Association of Medical consultants for many years (Probably even before year 2000) as my mother, I Dr. Girish Dani being member of the said association. Policy no. 112500/48/2015/846148 premium paid of Rs. 27821 on 7/9/14 for period of 14-September 15.
FIR 2796677 TPA Paramount. Initially refused completely, then partly reimbursed still some not reimbursed...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — Refund of money

 Shivna mahajan
Respected Sir/ Madam,
I have taken an insurance policy in Medi Assist with the policy no.(233300/48/2017/620).I had dangue treatment in "SHOOR HOSPITAL" in Month of September.I want to know about the refund payment which is taken by Hospital during treatment (11500 Rs.)from us.We have visited a lot of times to the hospital to ask to refund our payment but Dr. Shoor has harassed us too much and told us that all the treatment payment has not been given to him (hospital)yet by the company.So, I request you to kindly look into this matter and ask the Hospital to refund the money as it is our...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — Car Insurance claim

 S T Sherp
I had submitted my car insurance claim dated 28.12.2016 at its claim submission office 25 Brabourne Road Kolkata along with all papers of claim.

After that I had contacted claim department many times in telephones but I am not getting fruitful result of my claim.

My claim file no is 1383
Surveyor S K Roy

With regards

Sonam Tshering Sherpa
[protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Non receipt of medical insurance documents

 raju prasad gupta
In reference to subject I would like to bring to your notice that i had proposed for a oriental insurance medical policy through PNB khanpur, delhi & amount also debited from my account on 28th oct 2016.

Till date i had not received the policy nor any information in this regard from bank or the insurance company.

Kindly revert back for the same matter as waiting for medical insurance document from 28th oct 2016 or else give me the tentative date on which I will receive my oriental insurance documents.

My detail are as under PNB khanpur branch, Delhi
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Non cashless policy number is 252405/48/16/03752

 shashank Kr
I " shashank kumar " wasadmitted in Narayana Multispeciality Hospital, Jaipur rajasthan .on 26 july 2016 to 27 july 2016 . so hospital given me bill OF rupees eleven thoushand seven hundred twenty five . that time my parentsgiven amount rupees to hospital to discharge me . THEN I GIVEN ALL HOSPITAL INFORMATION AND COURIER MY HOSPITAL TO ADRESS :- PLOT NO -18/13, WEA, GROUND FLOOR, GANGA PLAZA, PUSA LANE KAROL BAGH-110005 NEW SELHI 110024 DELHI .AND FROM 27 JULY 2016 TIL YET 18 JANUARY 2017 .I DO NOT GET AMOUNT RS 11725 /- .SO HELP ME TO GET MY AMOUNT OTHERWISE IF I DO NOT GET AMOUNT I WILL NOT USE...
Complaint comments  Read comments Complaint category Health & Life Insurance

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