Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
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COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
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72

Phone:
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31

Customer satisfaction rating
3%
Complaints
518
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — Ms mehta hospital chennai cheating the public

 Rahulbalaji on Jul 10, 2017
Respected sir,
Pl find attached copy of the complaint given to e meditek against ms. Mehta hospital, chetput chennai for collecting excess amount.
The attached mail is self explanatory.
My son mr. Rahul balaji was got operated for hernia from ms. Mehta hospital, chennai on 14th april.
At the time of discharge i have paid rs 97609.74 and the hospital has collected rs 35608.74 excess from my side.
When i asked the reason for collecting excess amount no one has given any reason and asked me to contact the insurence office.
When i resisted for paying excess...
Complaint comments  Read comments [1]Complaint category Hospitals

Oriental Insurance Company — Not passing my insurance claim

 shakti123456 on Jul 10, 2017
Dear sir

I have claimed a insurance of wife but oriental insurance are passing my claim without any reason i have submit all thee documents which they have needed but still not passing they had taken too much time abve 3 months this matter thats i have compled to complaint.

Sub claim no 14499984 in the name of sangeeta devi

Company name oriental insurance company

Regards
Shakti pal
M: [protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — I'm complaint about repudiation of claim with false reason

 Ravi Pamnani on Jul 8, 2017
Policy no. 151200/48/2017/11514
Claim no. Hh[protected]
Insured : mr kalyan singh khalsa
Company repudiated claim under clause 4.1
Where it's written if patient have disease at the time of taking policy,
But if any disease occur after inception of policy is cover, but with a false reason they rejected the claim,
Please have a complete look on complete case...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Claim Unsettled for more than 2 months and no update yet

 dipeshshahh on Jul 6, 2017
Hello Sir,

My name is Dipesh Shah.

I am writing this email to bring to your notice about the discremental and unsatisfactory service been offered by your Insurance Organisation.

The Policy and Claim Details are as below -

Policy number - 121200/48/2017/11020
Claim Reference Number - [protected]
Insured Code[protected]

This is in context to my sister's medical insurance claim which I claimed recently amounting to Rs. 27862.

She was suffering from Severe Migraine and was admitted to the hospital...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — Mediclaim agent asking bribe to process the claim

 Yakin Vaghasiya on Jul 2, 2017
Hi,
I have taken mediclaim insurance of oriental 3 years ago. Till the time i didn't face any problem but now, at the time renewal of my mediclaim my agent is asking that if you want to continue this policy, you have commit me that you pay rs.500 cash for each your claim during next year.
I have already proceed to change my agent. But complaint is that "why oriental hiring this kind of agent in system"
It makes very third class image in the mind of clients.
I have find the another good agent that's why i'm still with oriental otherwise there many good & reputed company...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Claim id 14238456

 umesh chand jain on Jun 28, 2017
I have sent my spouse eye operation bills th. Courier. The bills recd by mediassist with claim form on[protected]. I saw on that
All the papers are complete required document none. The claim is in progress since april17. My policy no. Is 253500/48/2017/1126.
You are requested to pl. Clear the claim and send the payment earliest.

Thanks
Umesh jaim...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Its more than 4 months still no one is ready to process the claim (Policy no. - 272800/31/2017/1287

 nidhi.2928 on Jun 20, 2017
We are continuously doing follow ups from march 2017 regarding our insurance claim, it's now more than 4 months and we haven't received any proper response yet.

Whenever we called we either asked to call after a week so that they can check the status or we got the response that the concern person is not available due to which it is pending. No one ever told us about the ncb, seems that either no one was even bothered to entertain customer or they have lack of knowledge about the process.

We can see in the trail mail that the mail for ncb confirmation was sent on...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company Limited — Claim not settled for five months

 Kamal Chhipa
Dear sir/madam,
Need your help and support

Our vehicle no rj 41 ga 1291 (Shri ram raj borewell company) was accident in feb'17 for which we have apply for claim in insurance company but insurer not providing full amount of claim we have insured our vehicle with imp. We have claim for rupees 295000 but you are approving claim amount only rupees 130000 which is not fair.

We request you to please see the matter and do needful.
Policy no : 243308/31/2017/2278 (With all add-on coverages)

Period of insurance - from 00:00 on 27/06/2016 to midnight...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Renewal rejection of oriental health insurance policy without any justification, after 5 years of coverage

 chetnathelife
Subject: denial of medical health insurance after claiming 50% of annual insurance amount covered by oriental corporate group policy for the first time in 5 years, with no reason for rejection of renewal provided by insurance company; leading to loss of all medical coverages for the pre-existing ailments (Diabetes) and thereby betraying the customer and causing severe economic and mental issues for the insured

15-feb-17: insured emailed medimanage requesting for notification and steps for renewal of policy coverage for year 2017-18 (Policy start date: 21-1-17 and end date: 20-1-18)
Complaint comments  Read comments [4]Complaint category Insurance

Oriental Insurance Company — Complaint about claim taken from oriental branch, mandi (hp)

 Sharma Sourav
Dear Sir,
This is to brought in your notice that i had applied for claim on dated May 8, 2017 from Dev bhoomi, Skoda dealer Mandi, but still i am not getting any reply about my claim file from Mandi oriental office and Jalandhar oriental offce.
Today i call at mandi office, Himachal Pradesh the officer Sukh Chand Thakur miss behave on phone no. [protected] instead of giving any Information .
My policy no.-233100/31/2017/12425, SOURAV SHARMA.
Request a strict action against the officer and Do the needful for detail of Claim otherwise i am not in any option to file a complaim...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Oriental Insurance Company — Claim amount payment not received yet

 mohd javed Chohan
Dear sir,

Sub: insurance clearance status and claim amount payment
Policy no. : 215700/31/2017/86562
Issuing office: mibl

This is to inform you that we have log the insurance claim of rs, 16182.00 against above policy details on dated 17/03/2017 but still we have not recieved the status of claim.

We have request you to give us the statues and how much time still waiting.

Thanks,

Your faithfully
Mohd. Jamil
Rj10ca4860...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — Mistake in policy details

 umeshpatel1111
Sir,
I take my car policy through policy bazar but two mistake in policy.
One my car seating capacity is 5 person but policy shaw 4 person. And second my car body type is saloon not hatch back. I mailed my new and old policy paper on below mail id - mandakini. [email protected], but no any reply come.
Regards
Umesh a patel
Mo[protected]
Car no-gj2bh3431.
Policy no-211200/31/2018/25786...
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Company — Delay in settlement of claim of policy no.192000/31/2017/5712

 lokesh nahar
Sir we are not receiving our claim amount till date (29/05/2017) after submitting all necessary documents of our policy no 192000/31/2017/5712. Document submitted in month of dec -2016. After documentation we already compliant telephonically and in local office also. But we are not receiving positive response. So please issue our claim amount as early as possible....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — Claim of burglary

 Ravinder singh deshwal
Ref. Burglary claim no.252100/48/2017/030002. I approching in gaziabad branch since april month but not resovle the issue. I am not satisfied this claim assessment report by taraani surveyar and approved claim not justify. Hence i requested for review of claim assessment report again. I will be obliged for company for rectify of issue in earlier. Regards ravinder singh deshwal. Mail id [email protected]l.com [protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Claims are not approved since last 8 months

 Dr Naresh Dabhi
My 2 claims submitted in october 16 but oriental & mediassist tpa had taken 8 months of time (Till today 23/5/17) and no any result comes. They said in process/in investigation that's all. Both claim amount is approx 74000. There is a pathetic & rediculas experience for me. Kindly help & guide me.
Po no 144000/48/2017/7745 oriental insurance
Claim no 13357865/13405089...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Policy certificate- reg.

 chinni nani
I, K.Ravinder Goud, requested for renewal of my bike policy No.433590/31/2017/633 through online (your official site) on 04.04.2017 and paid Rs.1069/- by my A/C No. [protected], SBH, JALLARAM.A Receipt also generated bearing proposal No.R/433590/31/2017/633, Transaction ID: ISM[protected] and policy No.433590/31/2018/12.I have received a message from bank (SBH Jallaram)that Rs. 1069/- debited from my account and credited to the a/c POS OICL at OICL txn#IT[protected] on 04.04.2017. But till now I have not received my policy certificate.I tried to enquire with your official site about the policy with...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Denial claim no.14248684

 Shaik Meeramohiuddin
I shaik meeramohiuddin with policy no.463400/48/2017/132. I have claimed for reimburse the amount which i have joined trust hospital, kakinada with chest pain on 28/03/2017 after three days they dischrged me. They do necessory tests like ecg, 2d echo, blood tests and angiogram etc. After discharge i clamed the amount, after one month fifteen days they rejected my claim and intmating that your policy is not completed 2 years but iam renewing since 2013, now fifth year. New policy no.463400/48/2018/112. They abusing that iam alcoholic and smoker. That ten years back history. Hence irequest you to...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — Vehicle insurance claim amount not refunded yet.

 Sandeep Keshava
Vehicle insurance claim amount not refunded yet.
Its more than a month now chasing the oriental team, they don't even provide timely updates. The contact person mandakini balodhi never reply to any e-mail and there is no much updates in online portal.

My policy number : 211200/31/2017/3888
Claim number : 160000/31/2018/030002
Date of loss :[protected]
Date of claim intimation :[protected]
Date of approval/rejection :[protected]

Oicl department : 211200
Oicl office : do2 new delhi...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Refund of premium - no claim bonus

 Bansravinder
M/s Oriental Insurance Co. Ltd.
7678, Singh Sabha Road, Near Amba Cinema Road, New Delhi

Kind attention : Mr. Deepak Mittal

Medical Insurance Policy No. 271500/48/2017/3619

Plan - Family Floater – Sliver Plan -17/11/16 to 16/11/17

The above policy was renewed on 15th Nov 2016 for a period one year and paid premium of Rs. 13159/- ( Premium– Rs. 11, 443/- & S Tax- Rs. 1716/-). I am holding the above plan since 2010 & first policy no. 271500/48/2010/1656.

Further, till date I have not claimed any medical benefit...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — Not getting vehicle insurance claim since 11 months

 abhinandan sood
Dear sir, this is regarding a car insurance with insurance no 263201/31/2016/4525 of vehicle tata indigo 2008 model with vehicle no hp53c 0114. My above said vehicle got burnt on june, 11, 2016 at nagoya bagwan (Himachal pradesh) whose insurance claim is pending since then. I knock the door of company office many times but company is delaying my claim because of unknown reasons. Sir, company has not even cleared the status of claim whether they are giving total loss or not. My completely burn out car is getting corroded standing there since then and is in condition not to get repaired now. Sir,...
Complaint comments  Read comments Complaint category Insurance

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