Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 2%
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COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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155
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74

Phone:
Phone:
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58
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33

Customer satisfaction rating
2%
Complaints
536
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Oriental Insurance Company related photos (82)

Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — reopen claim no 104051603510

 Bhavin Darji
Dear,
My claim pending last 1 year. My claim no any document pending regading health insurance claim. My claim is health insurance regarding my father accidental injury. My claim sumbitted on date of 25 may 2016. My claim all document submitted oriental tpa. Current claim status no claim regarding last 8 month. Personally visted but not answer and not reopen claim process by till date. Please reopen claim process further....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — inordinate delay of payment of mediclaim policy no.131100/48/2017/16356

 modilal bapna
Papers for claim under above policy were submitted on 24.07.2017 to health india tpa pvt. Ltd mumbai but in spite of repeated reminders and followup no claim is paid. The complaint has been sent to oriental head office new delhi but nothing is done. Kindly arrange for payment with penal interest as per irdai rule failing to which complaint to be registered with insurance ombudsman.

Mahavir h jain thane...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim settlement not done even after completing one year

 manishsudrania
To,
The branch manager,
Oriental insurance,
Jaipur.

This is inform you that i have taken the insurance cover of my car rj 14 lc 2199 (Hyundai creta) against cover note no. 500602 (Other details will be in the history of this email), further i have claimed for accident happen with the car as on dated 30th sep’17 (You can go through the email history for verifying the same), this is very regret to tell you the still after 8 months i have not received the claim amount and when i sent my staff person to the branch, branch people said that i have not applied for...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company — complain about services

 abhowani
Its a regret to say that your company services r too bad we have taken a policy and after some time we have a incident on that police & we register a complain in april & its a last of august uptill the case was not solved. On time of insurance we assured that our service will be best but its very sad to say that ur services of company is too bad after this compalin if my problem is not solved in three day i will take legal action.
Complain no is 153500/2018/00024...
Complaint comments  Read comments [1]Complaint category Loans

Oriental Insurance Company — trouble in claim process

 billykay
I have an Oriental motor insurance policy with Policy No. 252800/31/2017/25257 bought on 10th of Feb 2017 and Vald till 9th of feb 2018. On 25th June 2017, I was travelling to Bulandhahr, U.P. when I met with an accident. We were 5 members in the car and all received serious injuries and the car is also destroyed as it was hit by a bus from behind. I filled in the claim form on 28th of June 2017 and also sumitted police report and damage estimate for my Honda city car with registration no. DL 3C AK 6680. Now the responsibility for Final survey was given to a Surveyor that is Hori Lal Varshney. He...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company — not going to settle the claim. making objection

 mituu
Hello sir..
I am your policyholder having plcy nmbr 262100/48/2017/2216 naming jyoti saroop. I went out for some work at that place i (jyoti saroop) suddenly get heart attack. Aftr that i went for treatment. I admited in hospital where i got treatment. I gave medical policy to hospital to meet the benefit of this policy.the dealing assistant of that hospital sent the medical policy to insurer. But now they object on some issue. Firstly he said . Provide bank statement which show the insured person give the payment . I sent that statement to insurer. Aftr that he said to provide the previous...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — truck no nl02l2864 is theft

 ramjisharma1974
My truck no nl02l2864 theft from aurangabad, (Bihar) on dated 31/03/2015
My policy no is 332300/31/2015784 through oreintal insurance gaya branch (Bihar) my clam no is 332300/31/2016/000001. Final report of police and judge ofaurangabd court submitted to insurence company. Every document is given to the insurance company as they demand but i have not got my insurance claim. I am unwantedf disturbed by insurance compny.
So i request you to please take a prpoer action on my case as soon as possible....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Oriental Insurance Company — regarding benefits under crm club member for the financial year 2015-2016

 naveen garg patran
Refer to ro chandigarh letter dtd 21.03.2017 ro chd has selected me as crm club member, to get benefits under crm member i have deposit all necessary documents to branch sangrur on dtd 28.06.2017 but till date i have not raceived any reward amt from branch. I visited many times to branch for this regarding but branch manager told me that reward amount is excess from my financial authirity so i have already sent vouchers for approval to do but divisional manager is not interested to pay reward amount to you without ransom money, i am helpless in your case. Your are requested to look about the matter...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — health insurance for my parents

 Tanu Tuteja Malhan
I have bought a health insurance from oriental insurance for my dependent parents and getting it renewed for last approx 10 years that too without any claim. Sum insured was of rs. 1 lakh for each parent. This is the first time i lodged a genuine claim under which our total expenses was rs. 97000 approx which is well within the limits of our sum insured but the amount rendered to us for this claim is only rs. 28000 approx. I got a detailed sheet wherein the exact calculation was given, but i am surprised to see they deducted 77.8% for all pathological tests like mri and others and have not paid...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — wrong settlement of claim tpa e meditek

 Ambalal2017
Subject-regarding wrong deductions in my claim.
Dear sir/madam,
I mrs. Shobha jain (Oswal) bearing policy of your company, pol no is-163600/48/217/6003. I am having this policy since 2006 without any break & had benefit of several claims before this. I have disease (Carcinoid syndrome) which requires frequent treatment.in this claim tpa has deducted rs.33600 wrongly stating inj sandostatin is not related to current ailment. The same inj was given by my treating dr. Minish jain in my previous claims which was correctly paid by tpa.
Claim details :-
Policy no -163600/48/217/6003
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — the vehicle was in the category of total loss.

 gursahibsingh
Policy no. 191300/31/2017/15270.
I here declare that my policy number given below. Cause of accident my vehicle was totally damaged and the vehicle was in thw category of total loss. So, i request to see my policy and provide claim, jaika compnay (Tata motors) estimate of calim rs. 18, 43, 669. Which is more than the idv value of the vehicle i. E of rs. 13, 00, 000....
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Company — mediclaim policy cashless rejected without explain any reason

 cris1979
Mediclaim policy no: 442600/48/2018/1, claim no:14915526
Patient admitted at mosc medical college kolenchery on 17/7/2017 & submitted all documents for cash less treatment. But tpa medi assist rejected the cashless without explain any reason. Severe negligence from the tpa. I think cashless is not a bounty of tpa. I need cashless & justice urgently....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company Limited — insurance claim-pending [Resolved]

 Amartex
Subject:- our claim for loss at our processing unit in village –saidpur, derabassi with reference to insurance policy no. 231400/11/2014/25 dated 28.05.2014 (Standard fire & special perils) & policy no. 231400/48/2014/132 dated 28.05.2014 (Burglary standard policy)
Respectfully it is submitted as under:-
1. That the insurance policy issuing office was sco 20, 2nd floor, phase 1, mohali, chandigarh – 160055.

2. That the heavy rain had taken place at derabassi on the intervening night of 18/07/2014 and 19/07/2014, due to which we faced heavy loss in the shape of...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — complaint against rejection of mediclaim

 HERRY GULATI
To

Head office: hyderabad
3rd floor, parisrama bhavan,
Basheer bagh,
Hyderabad - 500004,
Telangana, india.


Sub: application for reimbursement of mediclaim of e-meditek and policy no 215600/48/2017/4786

Sir,

My claim was still rejected & i was asked to apply to for re-reimbursement as physical verification would be done. I agreed, paid the bills and applied for re-reimbursement. I was told that a verification will be done by experts who will solve the issue

T makes very third class...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — car claim unsettled for more than 2 months and no update yet

 Panwar Parveen
I am writing this email to bring to your notice about the unsatisfactory service been offered by your insurance organisation.

The policy and claim details are as below -

Policy number - 211200/31/2018/2246

I am parveen kumar owner of vehicle number dl4caw1748, policy number - 211200/31/2018/2246. My car got damaged and after long follow up, it was surveyed by mr. Gurjeet juneja on 4th may, 2017 and i repaired the car at ring road honda, peeragarhi, delhi. I submitted my all documents on 4th may, 2017 to ms mandakini balodhi on the same day. I paid the...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Insurance policy

 sanjoo joshi`
Dear sir

My truck was stolen last year[protected] at odhav ahmedabad gujrat and i submitted all document to insurnce company oriaental insurance but still i dont get claime and insurance company not giving any answer

Truck numbar: gj1cx 5959
Name: patel chandrakant somabhai
Policy name :the oriental insurance company ltd
Police numbar:171591/31/2016/752
My mobil numbar; [protected]

I have all document for claim but insurance company are not intrested for pass this claim
So please do need full for that
Document...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Refund

 Yuliak
I have been trying to cancel my insurance since 25th of june, before they have come into power, but receiving no action from the company what so ever. Only one person replied to me guiding me to a particular person who is failing to respond. I have contacted him via email and whatsapp. Please contact me at [protected]@gmail.com to get details of the policy.
Regards,
Yulia...
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Company — Ms mehta hospital chennai cheating the public

 Rahulbalaji
Respected sir,
Pl find attached copy of the complaint given to e meditek against ms. Mehta hospital, chetput chennai for collecting excess amount.
The attached mail is self explanatory.
My son mr. Rahul balaji was got operated for hernia from ms. Mehta hospital, chennai on 14th april.
At the time of discharge i have paid rs 97609.74 and the hospital has collected rs 35608.74 excess from my side.
When i asked the reason for collecting excess amount no one has given any reason and asked me to contact the insurence office.
When i resisted for paying excess...
Complaint comments  Read comments [1]Complaint category Hospitals

Oriental Insurance Company — Not passing my insurance claim

 shakti123456
Dear sir

I have claimed a insurance of wife but oriental insurance are passing my claim without any reason i have submit all thee documents which they have needed but still not passing they had taken too much time abve 3 months this matter thats i have compled to complaint.

Sub claim no 14499984 in the name of sangeeta devi

Company name oriental insurance company

Regards
Shakti pal
M: [protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — I'm complaint about repudiation of claim with false reason

 Ravi Pamnani
Policy no. 151200/48/2017/11514
Claim no. Hh[protected]
Insured : mr kalyan singh khalsa
Company repudiated claim under clause 4.1
Where it's written if patient have disease at the time of taking policy,
But if any disease occur after inception of policy is cover, but with a false reason they rejected the claim,
Please have a complete look on complete case...
Complaint comments  Read comments Complaint category Insurance

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