Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
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Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
India - 110002

Customer Care Phone Numbers and Contacts



Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — repudiation of claims on flimsy reasons no logic behind the same and repeated

 Pankaj Babulal Panchal on Sep 29, 2017
My wife was hospitalised with jupiter hospital twice on april 20th 2017 to april 25th 2017 and 25th june 2017 to 30th june 2017. Following is the detail of our complaint letters to health tpa and oriental insurance for your refrence.
Nita pankaj panchal/pankaj babulal panchal
C-1404, mahavir universe maven chs ltd,
Off l. B. S marg, next to kukreja complex,
Bhandup west,
Mumbai – 400078.

Dear sir/madam,

Subject: complaint against repudiation for 2 separate claims for reimbursement.

I the undersigned...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — theft claim not settled svc/210011/31/2017/031313

 Umesh Saluja on Sep 20, 2017
This is regarding theft of my bike dl7sbh8061 which was purchased second hand in the yr 2012... Delivery receipt attached. I had shown those keys at the time of inspection and same were submitted... After 4 yrs of regular insurance with malviya nagar branch, there was no problem.

Kindly intervene and get the claim settled on the earliest


Umesh saluja
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Oriental Insurance Company — accidental loss not approved

 ravibrar36 on Sep 12, 2017
Hi there, i met with an accident on[protected] at 7.10pm. Was hit by speeding bike in rear left side of bumper and car was slow. Because of strong hit and may be screw in mudguard, rear left tyre got bursted at the location. As car was in motion rear excel and rear left hub also got harmed. Because of crowd and safety purpose i parked my car away from the location. After leaving my wife to safe place when i came back to car, i got to know that police crane took away the car to sadar police station hanumangarh. (Rear rim thrashed by police crane that time).

So the actual loss (As...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Oriental Insurance Company — reopen claim no 104051603510

 Bhavin Darji on Sep 6, 2017
My claim pending last 1 year. My claim no any document pending regading health insurance claim. My claim is health insurance regarding my father accidental injury. My claim sumbitted on date of 25 may 2016. My claim all document submitted oriental tpa. Current claim status no claim regarding last 8 month. Personally visted but not answer and not reopen claim process by till date. Please reopen claim process further....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — inordinate delay of payment of mediclaim policy no.131100/48/2017/16356

 modilal bapna on Sep 5, 2017
Papers for claim under above policy were submitted on 24.07.2017 to health india tpa pvt. Ltd mumbai but in spite of repeated reminders and followup no claim is paid. The complaint has been sent to oriental head office new delhi but nothing is done. Kindly arrange for payment with penal interest as per irdai rule failing to which complaint to be registered with insurance ombudsman.

Mahavir h jain thane...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim settlement not done even after completing one year

 manishsudrania on Aug 24, 2017
The branch manager,
Oriental insurance,

This is inform you that i have taken the insurance cover of my car rj 14 lc 2199 (Hyundai creta) against cover note no. 500602 (Other details will be in the history of this email), further i have claimed for accident happen with the car as on dated 30th sep’17 (You can go through the email history for verifying the same), this is very regret to tell you the still after 8 months i have not received the claim amount and when i sent my staff person to the branch, branch people said that i have not applied for...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company — complain about services

 abhowani on Aug 23, 2017
Its a regret to say that your company services r too bad we have taken a policy and after some time we have a incident on that police & we register a complain in april & its a last of august uptill the case was not solved. On time of insurance we assured that our service will be best but its very sad to say that ur services of company is too bad after this compalin if my problem is not solved in three day i will take legal action.
Complain no is 153500/2018/00024...
Complaint comments  Read comments [1]Complaint category Loans

Oriental Insurance Company — trouble in claim process

 billykay on Aug 15, 2017
I have an Oriental motor insurance policy with Policy No. 252800/31/2017/25257 bought on 10th of Feb 2017 and Vald till 9th of feb 2018. On 25th June 2017, I was travelling to Bulandhahr, U.P. when I met with an accident. We were 5 members in the car and all received serious injuries and the car is also destroyed as it was hit by a bus from behind. I filled in the claim form on 28th of June 2017 and also sumitted police report and damage estimate for my Honda city car with registration no. DL 3C AK 6680. Now the responsibility for Final survey was given to a Surveyor that is Hori Lal Varshney. He...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company — not going to settle the claim. making objection

 mituu on Aug 8, 2017
Hello sir..
I am your policyholder having plcy nmbr 262100/48/2017/2216 naming jyoti saroop. I went out for some work at that place i (jyoti saroop) suddenly get heart attack. Aftr that i went for treatment. I admited in hospital where i got treatment. I gave medical policy to hospital to meet the benefit of this policy.the dealing assistant of that hospital sent the medical policy to insurer. But now they object on some issue. Firstly he said . Provide bank statement which show the insured person give the payment . I sent that statement to insurer. Aftr that he said to provide the previous...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — truck no nl02l2864 is theft

 ramjisharma1974 on Aug 4, 2017
My truck no nl02l2864 theft from aurangabad, (Bihar) on dated 31/03/2015
My policy no is 332300/31/2015784 through oreintal insurance gaya branch (Bihar) my clam no is 332300/31/2016/000001. Final report of police and judge ofaurangabd court submitted to insurence company. Every document is given to the insurance company as they demand but i have not got my insurance claim. I am unwantedf disturbed by insurance compny.
So i request you to please take a prpoer action on my case as soon as possible....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Oriental Insurance Company — regarding benefits under crm club member for the financial year 2015-2016

 naveen garg patran on Aug 2, 2017
Refer to ro chandigarh letter dtd 21.03.2017 ro chd has selected me as crm club member, to get benefits under crm member i have deposit all necessary documents to branch sangrur on dtd 28.06.2017 but till date i have not raceived any reward amt from branch. I visited many times to branch for this regarding but branch manager told me that reward amount is excess from my financial authirity so i have already sent vouchers for approval to do but divisional manager is not interested to pay reward amount to you without ransom money, i am helpless in your case. Your are requested to look about the matter...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — health insurance for my parents

 Tanu Tuteja Malhan on Jul 29, 2017
I have bought a health insurance from oriental insurance for my dependent parents and getting it renewed for last approx 10 years that too without any claim. Sum insured was of rs. 1 lakh for each parent. This is the first time i lodged a genuine claim under which our total expenses was rs. 97000 approx which is well within the limits of our sum insured but the amount rendered to us for this claim is only rs. 28000 approx. I got a detailed sheet wherein the exact calculation was given, but i am surprised to see they deducted 77.8% for all pathological tests like mri and others and have not paid...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — wrong settlement of claim tpa e meditek

 Ambalal2017 on Jul 29, 2017
Subject-regarding wrong deductions in my claim.
Dear sir/madam,
I mrs. Shobha jain (Oswal) bearing policy of your company, pol no is-163600/48/217/6003. I am having this policy since 2006 without any break & had benefit of several claims before this. I have disease (Carcinoid syndrome) which requires frequent treatment.in this claim tpa has deducted rs.33600 wrongly stating inj sandostatin is not related to current ailment. The same inj was given by my treating dr. Minish jain in my previous claims which was correctly paid by tpa.
Claim details :-
Policy no -163600/48/217/6003
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — the vehicle was in the category of total loss.

 gursahibsingh on Jul 27, 2017
Policy no. 191300/31/2017/15270.
I here declare that my policy number given below. Cause of accident my vehicle was totally damaged and the vehicle was in thw category of total loss. So, i request to see my policy and provide claim, jaika compnay (Tata motors) estimate of calim rs. 18, 43, 669. Which is more than the idv value of the vehicle i. E of rs. 13, 00, 000....
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Company — mediclaim policy cashless rejected without explain any reason

 cris1979 on Jul 27, 2017
Mediclaim policy no: 442600/48/2018/1, claim no:14915526
Patient admitted at mosc medical college kolenchery on 17/7/2017 & submitted all documents for cash less treatment. But tpa medi assist rejected the cashless without explain any reason. Severe negligence from the tpa. I think cashless is not a bounty of tpa. I need cashless & justice urgently....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company Limited — insurance claim-pending [Resolved]

 Amartex on Jul 19, 2017
Subject:- our claim for loss at our processing unit in village –saidpur, derabassi with reference to insurance policy no. 231400/11/2014/25 dated 28.05.2014 (Standard fire & special perils) & policy no. 231400/48/2014/132 dated 28.05.2014 (Burglary standard policy)
Respectfully it is submitted as under:-
1. That the insurance policy issuing office was sco 20, 2nd floor, phase 1, mohali, chandigarh – 160055.

2. That the heavy rain had taken place at derabassi on the intervening night of 18/07/2014 and 19/07/2014, due to which we faced heavy loss in the shape of...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — complaint against rejection of mediclaim

 HERRY GULATI on Jul 18, 2017

Head office: hyderabad
3rd floor, parisrama bhavan,
Basheer bagh,
Hyderabad - 500004,
Telangana, india.

Sub: application for reimbursement of mediclaim of e-meditek and policy no 215600/48/2017/4786


My claim was still rejected & i was asked to apply to for re-reimbursement as physical verification would be done. I agreed, paid the bills and applied for re-reimbursement. I was told that a verification will be done by experts who will solve the issue

T makes very third class...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — car claim unsettled for more than 2 months and no update yet

 Panwar Parveen on Jul 18, 2017
I am writing this email to bring to your notice about the unsatisfactory service been offered by your insurance organisation.

The policy and claim details are as below -

Policy number - 211200/31/2018/2246

I am parveen kumar owner of vehicle number dl4caw1748, policy number - 211200/31/2018/2246. My car got damaged and after long follow up, it was surveyed by mr. Gurjeet juneja on 4th may, 2017 and i repaired the car at ring road honda, peeragarhi, delhi. I submitted my all documents on 4th may, 2017 to ms mandakini balodhi on the same day. I paid the...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Insurance policy

 sanjoo joshi` on Jul 12, 2017
Dear sir

My truck was stolen last year[protected] at odhav ahmedabad gujrat and i submitted all document to insurnce company oriaental insurance but still i dont get claime and insurance company not giving any answer

Truck numbar: gj1cx 5959
Name: patel chandrakant somabhai
Policy name :the oriental insurance company ltd
Police numbar:171591/31/2016/752
My mobil numbar; [protected]

I have all document for claim but insurance company are not intrested for pass this claim
So please do need full for that
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Refund

 Yuliak on Jul 11, 2017
I have been trying to cancel my insurance since 25th of june, before they have come into power, but receiving no action from the company what so ever. Only one person replied to me guiding me to a particular person who is failing to respond. I have contacted him via email and whatsapp. Please contact me at yuliakise[email protected] to get details of the policy.
Complaint comments  Read comments [2]Complaint category Insurance

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