Claimed

Oriental Insurance Company Complaints & Reviews

1.1
Last updated Oct 7, 2023
Complaints 626
Resolved
133
Unresolved
493
Quick Links
Statistics
Share
Contacts

File a complaint to Oriental Insurance Company

Having problems with Oriental Insurance Company?

File a complaint and get it resolved by Oriental Insurance Company customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Oriental Insurance Company
Customer Service Contacts

Oriental Insurance Company Phone Numbers

Toll free
1-800-118485
164
79
Phone
+91 11 3320 8485
62
34
+91 11 4365 9595
19
33

Oriental Insurance Company Website

Oriental Insurance Company Head Office Address

Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India
110002

Oriental Insurance Company reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nksinha
from Nanpara, Uttar Pradesh
Report
Copy

Ids n updation of policy in raksha tpa

Address:Bareilly, Uttar Pradesh, 243122
Website:oriental insuance co.

On line renewal of mediclaim policy were done before due date vide lattest policy nos;- 1. 224600/48/2017/3736 of Narendra kumar Sinha n spouce, 2. 224600/48/2017/3889 of kunal priyadarshi n spouce. On enquiry, photos were submitted to sri Khan for item no 1. n for item no2. were given to sri H singh who handed over to sri Manjeet of Raksha tpa, of OICL/Bareilly.
Raksha tpa says neither policy is found updated nor photos have been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipinsarita
from Noida, Uttar Pradesh
Report
Copy

Medical Insurance

Address:New Delhi, Delhi, 110049
Website:Portal support of oriental insurance company

I made payment of Rs 30369/- for medical insurance policy on 2nd Feb. 2017 for renewal of policy no 212700/48/2016/3521 through Credit Card . The amount of Rs 30369/- is deducted but error shown on oriental insurance portal or Bill desk. I contacted insurance company, they told to deposit the premium in the office to continue the policy. The portal discount for making online payment is not allowed on payment made in the office.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunaldshah
from Mumbai, Maharashtra
Report
Copy

Grievance against non-settlement of health insurance claims

Address:380051

Oriental Insurance Company Ltd.,
Customer Service Dept.,
Head Office,
“Oriental House”
A-25/27, Asaf Ali Road,
NEW DELHI-110002

Dear Sirs,

Re: Grievance against non-settlement of health insurance claims
JIO-HNI Policy No. 530000/48/2016/507 (Period:[protected] to[protected]
Insured person : Mrs. Jyotee D. Shah (Mother)

I invite reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tarunpahul
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not paid full amount for my knee operation

Address:Gurdaspur, Punjab, 143602

Dear Sir,
I am a retired employee from Punjab Roadways, Amritsar=2.Due to pain in my knees I consulted in OPD at Fortis Escort, Amritsar on 9.11.2016. They recommended for my knee replacement. With my consent Hospital sent a proposal to sanction amount for my knee replacement to Oriental Insurance as I was eligible for health insurance upto three lacs from 1/1/2016 to 31/12/2016. After a period of 39 days on 17/12/2016 Oriental Insurance...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
girish dani
from Mumbai, Maharashtra
Report
Copy

Reimbursement hospitalisation Bhanumati Dani

Address:Mumbai City, Maharashtra, 400067

My mother had health insurance through group – Association of Medical consultants for many years (Probably even before year 2000) as my mother, I Dr. Girish Dani being member of the said association. Policy no. 112500/48/2015/846148 premium paid of Rs. 27821 on 7/9/14 for period of 14-September 15.
FIR 2796677 TPA Paramount. Initially refused completely, then partly reimbursed still some not reimbursed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shivna mahajan
Report
Copy

Refund of money

Address:143001
Website:mediassistindia.com

Respected Sir/ Madam,
I have taken an insurance policy in Medi Assist with the policy no.(233300/48/2017/620).I had dangue treatment in "SHOOR HOSPITAL" in Month of September.I want to know about the refund payment which is taken by Hospital during treatment (11500 Rs.)from us.We have visited a lot of times to the hospital to ask to refund our payment but Dr. Shoor has harassed us too much and told us that all the treatment payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S T Sherp
from Kolkata, West Bengal
Report
Copy

Car Insurance claim

Address:Kolkata, West Bengal

I had submitted my car insurance claim dated 28.12.2016 at its claim submission office 25 Brabourne Road Kolkata along with all papers of claim.

After that I had contacted claim department many times in telephones but I am not getting fruitful result of my claim.

My claim file no is 1383
Surveyor S K Roy

With regards

Sonam Tshering Sherpa
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raju prasad gupta
from Mumbai, Maharashtra
Report
Copy

Non receipt of medical insurance documents

Address:New Delhi, Delhi, 110062
Website:www.orientalinsurance.org.in

In reference to subject I would like to bring to your notice that i had proposed for a oriental insurance medical policy through PNB khanpur, delhi & amount also debited from my account on 28th oct 2016.

Till date i had not received the policy nor any information in this regard from bank or the insurance company.

Kindly revert back for the same matter as waiting for medical insurance document from 28th oct...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashank Kr
from Noida, Uttar Pradesh
Report
Copy

Non cashless policy number is 252405/48/16/03752

Address:Jaipur, Rajasthan, 303301
Website:orientalinsurance.org.in

I " shashank kumar " wasadmitted in Narayana Multispeciality Hospital, Jaipur rajasthan .on 26 july 2016 to 27 july 2016 . so hospital given me bill OF rupees eleven thoushand seven hundred twenty five . that time my parentsgiven amount rupees to hospital to discharge me . THEN I GIVEN ALL HOSPITAL INFORMATION AND COURIER MY HOSPITAL TO ADRESS :- PLOT NO -18/13, WEA, GROUND FLOOR, GANGA PLAZA, PUSA LANE KAROL BAGH-110005 NEW SELHI 110024...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumeer Sadhu
Report
Copy

Corrected hard copy of policy

Address:201307

I applied for a medical insurence through PNB, Sector - 51, Noida, UP Branch on 16/12/2016. As I did not receive the policy, I contacted your toll free no which supplied me the soft copy of the policy. In this connection I have to state as under:-
1. Hard copy not received.
2 . My name has been spelt incorrectly as Sameer instead of Sumeer.
Branch not responding to calls. Could you please have a corrected hard copy sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhavinraval
from Delhi, Delhi
Report
Copy

Not getting the mediclaim

Address:Ahmedabad, Gujarat, Ahmedabad
Website:Google

Dear Sir,

With respect to the bellow mail ( Query ) received fm. The Emeditek, regarding to the policy continution certificate fm. oriental insurance co. I have requeted more than 6-7 times to the concern person but getting no response. i.e. you are kindly requested to pl. help me to get clearance of the pending Medi claim.

Pl. find the attached all the policy documents requires for the bellow confirmation for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vvabas1968
from Kanpur, Uttar Pradesh
Report
Copy

Poor customer service & non insurance of pnb royal mediclaim policy -

Address:Kanpur, Uttar Pradesh, 208012

In refrence to above i would like to bring to your notice that i has propsed for a pnb royal mediclaim policy from pnb gandhi nagar branch kanpur on 30/12/2016.

Till dqte neither i have received the policy nor any information in this regard from bank or the insurance company.
My detail are as under pnb gandhi nagar branch knapur (Uttar prades)

S/v a/c no.[protected] propsed for royal mediclaim policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reno bavla
from Pune, Maharashtra
Report
Copy

Refund many issue

Address:Ahmedabad, Gujarat
Website:www.consumercomplaint

Complaint category car & Life Insurance
Oriental Insurance Company — Motorcycle accident claim file no 42255/6. Not properly respond by senior officers. at regional office, nodal office [Resolved]
mr umesh bhai .d.parmar sep 20, 2016
In the above matter I'm telephonic contact with Regional office, Ahmedabad, all senior officers but they have not respond all are say we have lot of file and too burden we have no time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepakgarg9121
from Delhi, Delhi
Report
Copy

Reimbursement letter for claim (13513985)

Address:122103

Requested Sir,

I had a septoplastic surgery on 12-Nov-2016 at Asian Institute Faradabad. Before surgery I claimed for the surgery fees approvel and on 6-Nov-2016 you send pre-auth approvel for this surgery for Rs. 37, 280 and total claimed amount was Rs. 77, 280 and you mention this is pre-auth approvel and rest amount would be sent on the time of discharge. But at the time of discharge when the TPA sent all the bill to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ramesh Kumar shrimali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorcycle accident claim file no 42252/8. Not properly respond by senior officers. at regional office,nodal office

Address:Sabarkantha, Gujarat

In the above matter I'm telephonic contact with Regional office, Ahmedabad, all senior officers but they have not respond all are say we have lot of file and too burden we have no time to give reply
matters is that dealers...recovered..double Labour chargers...to paid...for passing claim and with tie up arrangement
please do needful
ramesh shrimali
Himmatnaga
gujArat
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Gullani
from Bhopal, Madhya Pradesh
Report
Copy

Motor claim not received money

Address:Indore, Madhya Pradesh, 452001

I have complaint many times to grievance redressal officers mail

id but there is no any response means no body is talking

everybody dont want to listen me

please take any serious action againt the company'

i havent received my payment i have give cheques & also all

necessary documents.

& no body call back against this issue

Thanks,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manish Gullani
from Bhopal, Madhya Pradesh
Report
Copy

Four wheeler claim

Address:Indore, Madhya Pradesh, 452001

I have send this message many times to grievance officers mail id but there is no any response, the mail is as follows:-
Dear sir,

I have called on your tollfree number for my claim issue & i have discussed for claim but in a second he said i cant understand you & he threat me that give my complaint to redressal, i dont care, please take serious action immediately, this is my first & last mail otherwise i will go...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh aute
Report
Copy

Medical cashless insurance policy

Address:Thane, Maharashtra, 421306
Website:mdindiaonline.com/mdihome.aspx

Respected sir,

I yogesh d aute
Employee of msedcl,
Ubmitted 3 different original documents file for reuimbersment of rupees 3 lacs/- on date 10/10/16,
In marine line (Md india, oriental insurance company, mumbai office)
As per the requirements,
Yet, i hd not got any updates from the office.
I called customer care they told we had lost your documents,,
I had taken received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bipinmishra11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay In claim settlement of my Car Insurance

Address:755019
Website:www.orientalinsurance.org

Dear Sir,
This is related to delay in settlement of my car insurance with Oriental Insurance company Policy No: 345702/31/2017/3249
My car accident happened on 31/08/2016 in the morning around 8.00 AM at my residence while moving for office, same time i called the customer care to book complaint but they told me to approach local branch and on the next day i approached local branch and book my complaint. As per their instruction...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjay dash
from Pune, Maharashtra
Report
Copy

Non payment of insurance dues

Address:Khordha, Odisha, 751024

My car, Honda City bearing registration number GJ5CF 2865 met with an accident and was repaired under information to the insurance company in Sep 2015. While all appraisal was done and promise made that the requisite money shall be reimbursed to me after due approval, I have not been paid yet. Matter pertains to Bhubaneswar in the State of Odisha. I wish to know why the same is delayed for so long and also whether the rightful receivable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy