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Oriental Insurance Company Complaints & Reviews

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Last updated Oct 7, 2023
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Oriental Insurance Company Phone Numbers

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1-800-118485
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79
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+91 11 3320 8485
62
34
+91 11 4365 9595
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Oriental Insurance Company Head Office Address

Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India
110002

Oriental Insurance Company reviews & complaints page 20

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P
P. K. SAMANT
from Mumbai, Maharashtra
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Genuine claim unfairly disallowed

Address:Mumbai City, Maharashtra, 400016

Extract of the email sent to oicl/tpa by me


From :[protected]@gmail.com


Mar 24 (13 days ago)

To : manojrewale, abhi, dr.Nitin, grivances, csd, shirishk, payyappannair


Dear all,

Ref: claim i.D. No 1014065

This has reference to your reimbursement settlement letter dated 23rd march, 2016 in regard to my above referred claim. In...
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Address:New Delhi, Delhi, 1110002
Website:orientalinsurance.org.in

With reference of my Scooter policy No.261101/31/2015/3198, Scooter no.HR01AE-6431 in name of my Father Sh.Jagdish Kalra, I renew above policy online on dated 02.07.2015 before expiry but oriental insurace online system fails to renew policy & payment deducted from my a/c & captured by your system, detail of my complaint as below in detail points, if you read completely my letter than you understand what happened:-

1. Above...
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S
Shripada
from Mumbai, Maharashtra
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Insurance

Address:Nashik, Maharashtra, 422006
Website:www.orientalinsurance.org.in

The insurance company does not pay mediclaim for cessarian delivery. However, they did not inform this before when the confirmation call was done. Also, cancelled claim of a leg injury saying the hospital is in Black list. How a consumer would know if the hospital is blacklisted or does not get reimbursement for c-section in individual plan...
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N
neetasavani
from Mumbai, Maharashtra
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Premium debited but not processed

Address:Mumbai City, Maharashtra
Website:OICL Oriental Insurance Co. Ltd.

I paid online premium for Policy no.131102/48/2015/8648 of The Oriental Insurance Co. Ltd Rs3384 which is debited to my account but thereafter got the message that the account is not processed. Please do the needful....
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1
191300/48/2015/697
from Chennai, Tamil Nadu
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Death claim amount not received

Address:Vizianagaram, Andhra Pradesh, 535004

Please post status of our death claim no 191300/48/2016/000004, Policy no 191300/48/2015/697. Name of deceased Mr. Putta Ramesh, Nominee Wife, Mrs. Putta Chandravathi. Date of Death,[protected]. Employ in Monnet Ispat and Power Pvt Ltd, Raigarh.

Regards,

Arun Kumar,
+91-[protected].

Mail id. [protected]@gmail.com...
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Address:Ghaziabad, Uttar Pradesh, 201002
Website:orientalinsurance.org.in/happy-family-floater-policy

I would like to know why for the renewal of happy family floater policy, the premium is now calculated as 24, 767.00 as per document no :r/252106/48/2017/1159086/1

Last year when i purchased the policy i was charged a 9, 742 as premium only.

There is a big difference in premium.

Policy number -
252106/48/2016/192

This is really unethical on insurer part to charge high...
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J
Jaghu
from Ajmer, Rajasthan
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Claim amount of my bike not refunded

Address:Bangalore, Karnataka

Dear sir/madam I hav purchased pulsar 200 RS vehicle in n they gave Oriental insurance n after some months my vehicle got damage n I gave it to Bajaj service station (Panchajanya Motors Kengeri Bangalore ) n they said me to pay full repaired amount of RS 23000 and told me to get claim amount from insured company and they gave concerned executive number he is Mr. Siddaraju and Shivu ([protected] & [protected]) I called Mr sidraju many times...
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Address:New Delhi, Delhi, 110045

Dear Sir
For renewal of my above policy I had choose the on line procedure
of OICL vide transaction No- 07 Mar 2016 FHDF[protected]-

BilldkORIENTALINSURA [protected] 07 Mar 2016 26, 002.0

As per information of the customer care of OICL the above renewal payment is

in head of Junk mail due 2 failure transaction of renewal procedure. then I

had makes many humble...
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A
Amitabha Ghosh Dastidar
from Kolkata, West Bengal
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Non issue of policy document

Address:700109

My last policy no. was 311700/48/2015/5814 i have paid renewal premium through net banking but til date no policy document is issued from your end...
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Address:New Delhi, Delhi, 110045

Dear Sir
I had paid online premium Of above prev. policy no-271701/48/2016/3 through my HDFC Bank net banking the premium is debited to in my a/c as following but policy not yet generated.

07 Mar 2016 FHDF[protected]-BilldkORIENTALINSURA [protected]
07 Mar 2016 26, 002.00

Therefore you are requested to renew & generate my aforesaid policy

RegardsH C Mathpal
(M) [protected]...
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R
R.P.Chaurasia
from Mumbai, Maharashtra
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Cashless surgery of gallbladder stone for my wife janak dulari

Address:Kanpur, Uttar Pradesh

I send a request for cashless surgery of gallblader stone through bhargava hospital civil lines kanpur dated on[protected] but not get permission by tpa for treatment.so i unhappy.please inform me about it immediatly....
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D
dkjv
from Bengaluru, Karnataka
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Denied to renew health floater policy

Address:Mumbai City, Maharashtra, 400069
Website:orientalinsurance.co.in

Denied health insurance policy no131100/48/2015/17075
Oriental insurance co by physical as well as online.
Previous policy no 131100/48/2014/18613 for
Keyur, djvyas, vdvyas
I also received notice renewal ref no r/131100/48/2015/22937
My agent nirupama kamdar has submitted renewal cheque with copy of last three years policy to concerned do20 of mumbai but denied to accept so she submitted in do 8 but do8...
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A
Apernesh Singh
from Gurgaon, Haryana
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For providing my twins second child privilege in insurance cover

Address:Gurgaon, Haryana, 122017

Dear Sir/ Madam,

I have PNB – Oriental Royal Mediclaim Policy (it’s a family floater extended to husband + wife+ dependent kids), details attached for your kind reference. Initially when policy started myself + wife and my daughter was enrolled. Later when I was blessed with twins (second delivery for my wife) Insurance company denied to enrol my twins under the same policy (as per them they can cover only two children),...
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S
Sanjeet Raut
from Pune, Maharashtra
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Unexplained delay mediclaim settlement

Address:Mumbai City, Maharashtra, 400020

Claim lodged details:

1) Insured - Mr. Milind Shringarpure (Deceased)
2) Policy No. 131400/48/15/18083
3) Claim No. MDI2381422
4) Claim amount -Rs. 103444/-
5) Date of Claim lodged: 07-Dec-2015

So far no revert from the MDIndia (TPA) or Company....
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U
Usha Lakshmanan
from Chennai, Tamil Nadu
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Delay in credit amount

Address:600088

I have paid through online my motor insurance for my Scooty pep plus TN 22 BD 1648 on 9th Feb 2016. My account was debited and insurance policy did not generated and I received a email stating my amount will be reversed on 10th Feb 2016 but I have not received my credit till date, . My individual Ref No.15157. Master Ref No.572 and my Payment Gateway Ref No.FSB[protected]. I request you to reverse the amount without further delay. USHA LAKSHMANAN....
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S
Sourav 1737
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Rejecting my cashless settlement

Address:Khordha, Odisha

Dear Sir on Last thrusday i .e 4th Feb, I got admitted in KIIMS, Bhubaneswar and undergone a surgery in my left leg.
As per process we first intimate your branch with details and after chasing 4 days finally
initial 30000 approval from Heritage was released.
But very sadly at the the final discharge time you just reject our final bill settlement at 8 pm and pull me in a very difficult situation where I need to pay total...
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D
d k dixit
from Hyderabad, Telangana
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Mediclaim policy no-215402/48/2016/677 reimbursement of expenses

Address:New Delhi, Delhi, 1234

Patient was admitted in St Stephenes Hospital on 26/08/2015 and incurred exp. Rs.22450.00calim submitted on 5/9/2015 which was acknowledged on 8/09/2015 since than it was in process .In the month of Nov we received aletter for query which I was submitted on 04/12/2015 at noida office.without considering the submission TPA deducted amount and paid Rs.[protected]%co payment)=Rs.12312.00.When we have provided all the papers why this much amount...
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R
renjala -
from Delhi, Delhi
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Insurance not cleared till today

Address:560025
Website:www.orientalinsurance.org.in

My vehicle got accident ( Swift LXI KA01 ME 2086) on 21-Dec 2015 in NH 75. After police complaint and RTO work i get back my vehicle on 24-Dec 2015. I dropped my car to Suraksha Maruthi ( Bommanahalli- Bangalore) Show room on date .25-Dec 2015.
And i applied insurance for Oriental by filling necessary documents and surveyor ( from insurance company)came after two days to servery and then show room taken my car for service. |From show...
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A
amit porwal123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy not renew & payment deducted my accounts

Address:110032

Sir this is inform you that i was doing policy is oriental isurance company but by system default is payment was decuted in my account i call the oic company they given me many time email id
and they r not given me responce sir pls help me refund my payment [protected]@
policy no[protected]/31/2015/18202
transction no----ig0bgfezg1
policy amount----1065 rs.
Polcy renew------5/01/2016
email id[protected]amit786.[protected]@gmail.Combr...
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A
Arun Adalja
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Delay in sending extended policy

Address:Rajkot, Gujarat, 360005
Website:oriental insuranceiy

I have exteended policy for another 40 days by paying more premium and inspite of repeated reminder and phone calls they did not send copy by mail as their internet was not working.all are lazy people and never reads mails and harassing customers....
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