Oriental Insurance Company Complaints & Reviews

I am prabir ghosh working in acc cement we have mediclaim of oriental insurance and tpa is mediassist. After admitted in bhilai sector hospital, they deducted tumor in cervical spine tumor and referred to vellore hospital for operation

My operation took place in vellore and now i have claimed as per mediclaim but they have deducted rs 20000 for non submit of reports where as vellore has given in writing that these required reports are in discharge summary, but still they are not clearing the matter

Secondly they have not paid rs 25000 against expenses in bhilai sector hospital telling that there is no line of treatment

I filed in irda and irda token no. [protected] dated 6.7.2016 still no result

Please take care of my non payment amount of rs 45000

Details are as follows

1. Mediassist no. [protected]
2. My ue no. 1001285 of acc employee no.
3 claim no.12551302
4 claim no. 12551323
5 policy no. 124600/48/2016/5870

Dear sir why you sell your policy.and cheet to customer .i take a commercial shop insurance from orieantal but when my shop is destroyed by fire then your
orieantal authority did nor response now i decided to go consumer foreme to claim my insurance.my policy no.;-345498/11/2016/38

Claim settlement of vehicle no kl24 - 5913 policy no.441492/31/2017/5
Cl no.441492/31/2017/000021.
Insured amount rs.449000/-
Repairing estimate received from dealer / service center rs.807268.06
Assessment of loss report from insurance survivor rs.268179.71 - depreciation rs.125216.64
Re-viced assessment of loss from oriental insurance rs.445805.08 - depreciation rs.179500.36
Since the said vehicle's engine all parts in the engine room, dash, frond part & frond tires were fully damaged.
After submitting all the papers including the reports from police & fire force, the company is not agreeing to settle my genuine claim.
They are insisting for repair - which will double my loss more than the insured amount.
Kindly do the needful to settle claim.
Truly
Mariam shibu mathew

Respected sir/ madam
The claim was registered in jan 2016. The original documents were sent to mediassist - mohali office and were received by mr. Shashi kant and mr. Sarabjit singh. Further original scan films were required, the same were sent on 17 feb, 2016, which were received by mr. Satnam, having no reply. I again enquired about the status, the information was that the documents have not reached. On producing pod's of the same, another query came, that was certificate from the doctor required to show treatment, it could be done in outdoor, why admitted. The same was sent to noida office. He knows about the disease, but not the history of the patient.
The treatment could have been done in outdoor, but as the patient is suffering from maysthenia for the last three years, and is diabetic, hypertensive and has cardiac problem, with the injection - the sugar level rises, he is anaemic, to monitor any complication, the patient was admitted. Last month also, the patient had to be administered two units of blood and the treatment was done by m. C. H. (Neurologist), not a quake.
Again having the discussion with the office bearers at mohali. The xerox papers were sent on 31 may 2016. After enquiry, the customer services department again asked for original documents. The same letter is sent till 15 july 2016. Sir, more than 20 mails and six letters have been sent to
Mr. A. S. Dhingra - branch manager, oic, patiala
Mr. Ved prakash - nodal officer, oic
Mr y. R. Gupta - mediassist-mohali
Ms jyoti dandona - oic mohali
Ms vibha saxena - mediassist noida.
On 15 july 2016, iwas told by the mohali office, about the denial of the claim, and at the same time, customer service department asked for the original documents, which is lack of cooordination. It shows here that "justice delayed is justice denied please review the case and give the justice.
Regards
Mrs. Manjit kaur sethi

Death claim has not been paid by the oriental insurance company


Me meera devi wd/o chajjuram on jul 14, 2016
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Respected sir,
My husband late sh. chhajju ram have taken a policy no.271700/48/2011/1038 (scanned copy enclosed) before death my husband has submitted the original document of bond of policy and other document but after till today i have received no payment against my policy. so please take a suitable action against the company...

It is humbly requested my hard earned money may kindly be got released from the company as early as possible, as my husband late sh. chhajju ram have expired on 15/02/2013 & i have no source of income.
With regard

Meera devi wd/o late sh. chhaju ram
Vill rajpura p. o. shahpurkandi township
Tehsil & district. pathankot pin-145029
Mob; no. [protected]

Sir,
As on 07.07.2016, i was applied on line for renewal of sector insurance policy no.215400/31/2016/2116 dated 14.08.2015 in my name, mr. Yogender kumar garg
During demand of payment rs.1091/-, i made payment rs.1091/- through my sbi credit card. When opt number post in system and run the system. The connectivity was disconnected. And my sbi credit card account was debited but insurance policy was not issued and nor my sbi credit card credited by rs.1091/- till date.
You are requested to check and refund my rs.1091/- in my credit card no.[protected] due to my sector policy was not renewed. My renewal of scooter policy is pending.
Yours
Yogender kumar garg
Y-70, gf, hauz khas, new delhi-110016
M. No.[protected]
Email;[protected]@yahoo.com

My Medical Policy is no. 121300/48/2016/2693. Which expired on 18/07/2016. I am not able to renew it online

I had paid rs 911/through net banking towards renewal of my two wheeler with ref no r/480600/31/2016/2998 and insured code56101784 by using your web portal www.orientalinsurance.org.In. I came toknow from kumbakonam (Tamil nadu) office the policy was not renewed yet. I request you sir, renew the policy or send the amount to my a/c at your earliest convenience.-r. Govindasamy.

I have a car insurance policy and a mediclaim policy 9in my grandsons name) with your company. The date of renewal is every year 6th june, i have been calling the concerned person. Mr sanjiv gupta agent ba[protected] since so many days telling him to give me the renewed policy. He either does not pick up the phone and when he does. He says he is going to come and needless to say till date he has not. The policies have lapsed and he is not bothered.
It is sad to see such gross unprofessional behavior of your agent. This will surely bring a very bad impression of your company. I am surprised that you have such careless and inefficient agents.
Hoping for some actio from your side sson otherwise i will have to take insurance from some other company.
Mrs surinder sandhu, 5401 sector 38 west, chandigarh

Dear Sir/Madam,

Kindly note I bought a Tata Nano XT from Berkeley Tata Motors, Chandigarh last year in the month of September bearing registration number WB 24 AE 1720.

I opted for Oriental Insurance since it is one of the most trusted and reliable brands in the insurance sector.

Within a few days of purchasing my vehicle i got transferred to my home town i.e. Kolkata. In the month of February '16 the rear left hand side door of my vehicle was damaged. The vehicle was taken to BB Motors, Kolkata (Authorized Tata Service Centre) where i was informed they do not have the infrastructure to claim for Oriental Insurance so i would have to pay first and the amount would get reimbursed into my account.

I deposited all the required documents at your Kolkata office to Mr.Kishore Kumar Nath (surveyor), who in return assured all the documents have been sent to Chandigarh Office and the amount would be disbursed from there.

After following up with him, I Called up the Insurance department at Berkeley Tata Motors where Ms. Latika told me Mr. Abtar Singh is looking into my case from Oriental Insurance.

It has been months of rigorous follow ups and i am still awaiting my amount.
I am Writing to you after loosing all hope.
Looking forward to your kind intervention..

Thanking you in anticipation..

Regards,
Atreya Majumder
([protected])

Sir,
i m Madan lal s/o sh sukhan ram resident of #139 chopra garden yamunanagar.
i m a customer of your company from last two years my Policy no: 261701/31/2016/5772
Issuing Office BO Jagadhri. i took my car insurance from your company. sir i want claim from your company this time so i put claim there but from last one and half month they are harrasing me for NCB even the last policy is related to your company and you gave me no claim bonus for that but after for being to settle i arrange them the NCB letter of the last to previous year on my headache.. after that when i submit that form and go there to confirm they again start harrasing not to passed exact claim as i m having bumper to bumper policy how they deducted the bill i cant understand.. but when i try to convince branch manger Mr. N.K Goel branch and Mr. Narula start misbehaving with me in office premises very badly they also tried to threaten me that go anywhere you want, nothing will be consider. so please make sloution as i m also a govt employee in SBI yamunanagar after that they did that to me.. please take action otherwise i have no option other than to go consumer fourm in this matter as i also complaint to csd but they r not ready to take up this matter thanking you


With Regards
Madan lal

Hello sir.. My name is febin. I have been a two wheeler as well as four wheeler policy holder of Oriental for more than 3 years. ( issue offce - CBO ll Ernakulam, jewel arcade, layam road, ernakulam,

Policy numbrr - 440102/31/2017/908)

Yesterday, i approached Ernakulam branch office for renewal my policy at 4.45 pm. As per information, i ubderstsnd that, office will work till 5.45. But, they refused to accept my cash. They said, office will work till 4 pm. My point is, then why they showed and misled customer? I was in oriental office.. Had seen that a notice that, " please provide phone number and email id of customer. As per that notice, I requested them to add my details to their system. Their reply was shocked me. They said, they can't add right now. They only can add next time. I don't know what is the problem they have.. Being s customer, I am interested to add my details to my account. But, they are not at all helped me to add my information. And, directly denied my request. This kind of attitude never be give customers to Orie ntal. I have a very good impression about the company. But, this action made me very disappointed. I requested you to take correct action against them. And also, please provide me a chance to add my phone number and email id to my account.

Yours sincerely
G.Febin.K. To my
Kolpurath house
Vaduthala boat jetty road
Cochin - 23
Phone - [protected]
Email id - [protected]@gmail.com

Hi,
My policy number is -153500/48/2016/709

My claim has been rejected siting the reason that uti (Urinary tract infection) falls under 4.1 (1, b, c) clause.
My policy is in 4th year of renewal (Last month of fourth year in which i have submitted the claim)
Would you please clarify and revert me in this regards as claim has been rejected for cashless and reimbursement both.
Irda token number[protected]

Regards
[protected]

My name is sumit bader d. O. B. 20/08/1986
I am having policy with the ref no 242400/48/2014/3272 (Oriental insurance)
I have lodge a claim for my mediclaim in the month of oct-2015
I have visited my local branch many times in bhilwara (Rajasthan) but no one giving me status of my claim. I had submitted all required docs to the concern officer.
My mobile [protected]

Dear Sir/Madam,

I am associated with your company for past 20+ years and have never applied for a claim. This is the first time I had applied for a genuine complaint as my vehicle was hit by a bus. My Policy # is 272400/7005 (Member ship no. 13498/272400). I was called up Mr. J.K.Sharma I.D ( 23795 Phone no. [protected]) that he will be inspecting my vehicle at the showroom. He told me that people offer money to him for inspecting the vehicles and if the amount is less than Rs 2000/- he refuses. I asked him to be genuine and fair clearance and he he told me that since you own at high position in the company I could help him out by momentary benefits . When I ignored he told me take my residence address too.When I called him back he told me " Do not teach me tables" as ... (I have everything recorded). Please let me know how to proceed. In case you want me to still be loyal call me back at #[protected]. Me and my team wish you growth and prosperity . We would never like have such inspectors in your team. I will propagate If you you remove this person MR.J.K.SHARMA.He is a menace to this society as he enjoys over the grieving people.

Regards,
Ashish Gulati

Sir, i would regret to inform you that i have lodged the claim on 25/10/2014 with the oriental insurance co. Ltd., divisional office, 2 rajkot and all the required papers were submitted to the office after that divisional office 2 rajkot has sent all the papers with the claim file to regional office, ahmedabad but still the claim is pending for the settlement and its decision by the regional office, ahmedabad. Sir i am frequently visit the office but no response from the concerned office or regional office for the status of my claim till date.

Irfan sanji
403/17, rmc avas yojna quarter,
Nanavati chowk, 150 ft ring road,
Rajkot 360 002.
Mob [protected]

My policy number is 231303/48/2016/384.

I took the overseas medical insurance from your company.
Period of insurance was 8/10/2015 to 02/03/2016.

I suffered from high pulse rate so medical tests were done (Cardiac cumulative and fbc test).

Now i have applied to reimburse the medical expenses but your company is not settling the claim. I am ver disappointed with the response.
Please settle my mediclaim.

Company toll free no [protected] is not answerable and other local office are not giving proper guidance about name transfer in policy. Just need to talk some person to give full assistance over all about name transfer and claim. I bought second hand car and name transfer in rto is in under process while car is accident while parking. Now how can i claim for the same. I please do call me on [protected].

I have paid (Rs.766 and 851/-) thru my sbt net banking for my insurance, (On 6/05/2016, 10th may 2016) and the amount is deducted.


10-may[protected]may-2016) to transfer
Inb oriental payments fsbt[protected]ch42215501 transfer to [protected] bill desk-online intl 851.00


Please find the attachments


Amount deducted but receipt not generated please refund the amount backamount deducted but receipt not generated please refund the amount backamount deducted but receipt not generated please refund the amount back

Hi sir,

I tried to renew my health insurance policy through oriental online official website the policy failed to renew but the amout got deducted from my account. Policy details.
431602/48/2016/433 - tried to renew on 5th may 2016 through card 13812 amount deducted. I called to oriental tool free number they asked to send an email but no use they didnt replied.

Again i tried to renew on 7th may due to my policy expiry on 8th may. This time it got success.


First time it fails the amount 13812 got deducted please refund my amount.