Ortel Communications Complaints & Reviews

my customer id is 109201 with the name of mr Pabitra mohan dash. my connection has been failed from 27th may 2012 , n i have put so many complain to the customer care but result is nil till today 21.06.12. if your company cant provide service then shut down your use less company . who ll pay the bill of this disturbance period? i am not going to pay a single rupee for this period. let me see what is the company policy of your company,br...

Dear Sir,

7 days before i give a complain that i cann't view the tv channels. From that day to today i cann't view a single channels due to no signal. But when i call to the customer care numbers about my complain it tells that there is no complain given by my side. And when i want to talk to the customer care executive they are all busy and by default i talk with other customers those who want give complain(many...

Dear Sir/Madam

I am customer of Ortel broadband my customer Id- 901457. I think i did a mistake by taking ortel connection. Your executive just forgot after sale. when ever i am calling to you call center number [protected] always its busy or by chance if they pick the call then they will put you on hold and after 2/3 min automatically got disconnect. In night after 8pm you number got not reachable or switched off or rejected....

Dear Sir,
this is Sumanta Ku. Nayak having member ship No. 752820. I had given complain on dt 5th May 2012 due to not avail the net facility. I have reminding 2/3 times per day but their excutive telling us sir your problem to be solved in evening. But result is zero.How can i trusted on this type of Organisation. They are chitter and given false commitment.


Thanks
S.K. Nayak...

we have ortel by default as they have a tie-up with the builder. but the latter has not given points(cable) where practically possible. stretching this, ortel did not give us connection though they gave the set-top box. the wire is yet to come. sourish gupta was dealing with our society. we were using one connection and have paid regularly and have receipts also. now that he has left ortel and us in the lurch, we are being harassed unduly...

Ortel ke pass paisa nahi he. Abhi bhubaneswar me 2 din se internet nahi aa raha tha.. customer care walo ne aapna number switch off karke so gaye the... kisi ko pucha toh bola ki link failure ho gaya he.. magar under ki baat joh mujhe pata chala he ki Ortel ne Airtel aur Reliance ko paisa nahi diya tha toh un logono ne internet cut kar diya tha.. agar ek company ke pass money nahi he woh kya dusroko service dega.....

maine 2 month pehle wifi modem lagwaya ortel ka uske liye maine 1750 rs diye aur dusre din se wo modem kharab nikala aur company itni gareeb aur chutiya hai ki uske paas modem he nai hai aur customer care wale bolte hai 2 din me lag jayega 3 din me lag jayega modem nai hai inki to ----- bahot ghatiya company hai band karo company ko customer ko bewakoof banate hai sale.....

Sir,
I am a customer of Ortel Communications Ltd.My Customer ID is-693980 and I have the f complaints that there are 6 days nothing signal, which there after repeatedly bringing them to notice, they take no action.I don't understand what type of service they provide to customer.

Regards,
Malay Kumar Mohanty...

Member:208253.Name:Sumeet shah

On 18th of April I lodged a complaint of 'No Signal' when the Collection Boy-Chitta Prusty came for the monthly collection of bill.He said he will lodge the complaint and person incharge of area will check it out and also do the needful.Nothing happened on that day,Next day when we call the person incharge-he said he is suffering from cough and cold and can't work.So we lodged...

DEAR FRIEND. I AM USING ORTEL BROADBAND IN BHUBANESWAR. BEFORE I WAS USING TATA PHOTON. ORTEL GAVE ME A CONNECTION AFTER 10 DAYS OF WAIT. I TOOK HOME PLAN WHERE THEY HAVE COMMITED 512KBPS, BUT I AM GETTING 300 KBPS. SOME ITS SO SLOW THAT PAGE ARE NOT OPENING. WHEN EVER I TRY THEIR CUSTOMER CARE NUMBER[protected] ITS EITHER NOT REACHABLE OR OUT OF SERVICE. THE CALL CENTER EXECUTIVE ARE SO BAD THAT EVEN BEFORE LISTING THE COMPLAIN THEY CUTTING...

Dear Sir/ Mam
I am a 1.5 year customer of yours. From that day I have taken a unltd plan due to high usage. & you can see my payment records. Not even a single month i was in defaulter list But from last 6-7 days in regular interval my service get disconnected & then after calling to your customer care after 1 to 2 hour i get the connection . This is happening in every 2 to 3 hour so if i have to face this then y should i take...

Hello Sir,
I have disconnected my broadband connection almost 3 months back. They should give the advance amount which I paid in 45 days.
Till now they didn't give the amount. I called up their customer care for more than 10 times and they always say that they will call back but they did only one time. At that time they asked me to wait 20 days. It been more than 40 days but no response from them.
When...

Respected concerned authorities,
This querry is subjected to enquiry of ortel super economy product, monthly charges.Ortel broad-band internet connection has door step bill collection,through which charges is known to users.But if we can acess online, which gives a more authentic picture.However when tried to log in,faced problem to acess information of the same,under the column,customer care.The product is registered under the name...

Dear Sir,

my costumer ID is 438948, despite of availing the unlimited Internet service @ 512 KBPS (on paper) I am still going to net cafe for Internet connection. I am availing the service on paper only, and I know I have to pay for it. but I am unable to connect to Internet at the time of need.

I had called Angul office on phone no [protected] several times but get no result ( I can submit my mobile call records...

my id 74577 Arun Thakur [protected]
ORTEL NET SERVICE VERY BAD AND NOT FOR CUSTOMER FRIENDLY. I HAVE USE NET CONNECTION ORTEL AND INSTALL MY HOME 26.09.11. ORTEL TECH. INSTALL THE CABLE LIKE LOCAL MISTREE ( JHOLA CHHAP) AFTER INSTALL I HAVE PHASE SO MANY COMPLAINT LIKE NET SLOW NO CONNECTITEE SOME CALL NUMBER INTER HEAR ]Before this detail no record at my end after so many complaint i am note down the call detail below:-
br...

Ortel Communications Sambalpur Gives Very Very Very Pooor Broadband Internet Service In My Area.

I faces every day two or three times problem of ORTEL BROADBAND LINK FAILURE,
Sometimes all lights are stable but internet connectivity is not working.
When i complain to costumer care service, their service boy comes after 1-2 hour and solves the problem. BUT

After 5-6 hours again same problem comes...

I was one among the oldest customer of Ortel Internet Service at Angul, Orissa. I discontinued the service in 2010 Dec, due to change of work place.
On returning again to angul I applied for reconnection in the month of October 2011 and deposited the amount, the receipt is still with me.

But here starts the tragedy for me. I did not get any connection. More over on calling to your angul office I was being behaved very...

ortel is better at getting the first payment after i applied for the connection. they calls you till you have not piad for connection booking.
After booking and payment, they have no reply for my processing detail.
they will take more days for till you are irritation at most at its limit.

they have no verification for your application detail.

i should tell them to give better service or close the...

Dear Concerned,

I sometimes have second thoughts on GDP growth of a Service dominating economy where people still do not about service.

I had taken cable connection from Ortel communication, Bhubaneswar. From past 4 months, I've been called for payment and everytime I've requested ortel people to come before 9am or 9pm as we (me and my wife) works and there is noone at home. Nobody has turned-up in...

Hello Sir,
I was really fed up with the service of Ortel broadband. For the last 6 days it was down and whenever I call them I never get a good response from their Customer care or the technical people. Even the customer care guy is asked me to disconnect the connection. The only reason why I don't disconnect is that my friend had an Ortel connection and as per them they will give the deposit only after 45 days after disconnection...