Ortel Communications Complaints & Reviews

ortel communication — shifting

customer No 527531
Cable TV connection not shifted to new place after 24 days, taken away 300 Rs ,
i have 2 complain nos 791827 and 792187 , looks like they dont want to connect it ...


Thanks

ORTEL — cable connection

1.it does not provide e-tv,tens sport&many more important channels...insted of it gives free chhanels...(not requireds)
2. the quality of videos in channels we seen so worst

Bhai saab Ortel such me chutia company he.. sale log sirf loot te he.. jab service ka time aata he koi nahi samne aata he.. better hoga tum aur koi internet use karo.. Ortel ke pass paisa nahi he ki woh wifi modem kharid sake.. agar tum puchoge toh woh bolenge 5 din me aa jayega.. maine apply kiya tha wifi modem ke liye but bahut din tak supply nahi kiye toh paisa wapas le aya

Broadband slow browsing

My net too slow to operate, I have complaint many times but Ortel Communication didn't take any action. So, what can I do? Take Strong Steps Against Company.

The Customer service of Ortel Communications is really pathetic, although you go to the office and lodge a complain to their respective division officers, no action is taken. I have got fed up with such kind of poor response and have changed my connection.

I had to bear this for more than 2 months. The employees there have a dont care attitude.

I was recently transferred to Bhubaneswar. Before taking a broadband connection I en quired from a lot of people using ortel broadband and after I read reviews on internet about their horrible service ., I decided to go for our time tested BSNL brodband. I am really thankful to users for their postings on the net regarding horribly poor service . I have also decided not to take their cable connection at home.

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I took Ortel internet connection 1 and half months back and since then my net connection is not activated.Even after so many reminders and calls to their customer care no action is taken. company is just interested in the initial subscription amount and after that they will not entertain you at all.They are just making money by fooling all new customers.

tv & data not coming for last three days

customer no-0080975, B N MOHAPATRA, PLOT- 534, SAHID NAGAR, BHUBANESWAR, 751007 THE TV AS WELL AS DATA OUT OF ORDER FOR LAST THREE DAYS, KINDLY RECTIFY.

Broadband connection problem

I have connected another lan in my laptop but connecting my ortel broadband i could not access internet.

customer care — Customer care executive not reachable

I have been trying a customer care executive from past 2-3 weeks.
Not able to get one guy on board.
Simply waste of time & money & effort.
The auotmatic tele messaging service is really irritating.
Could we get one executive on line pl. in the next 2-3 days.

ortel communication — Ortel Broadband Very poor service provider

I have been facing connection issues with Ortel Communication broadband every day. I get 'no network access'. If it does get connected by chance, the speed is as low that I cannot surf the web also. This has been happening since the past 3-4 nights. I called the night before but was on hold for almost 20 minutes and then hung up since could not speak to customer care. Yesterday, I spoke to customer care executive and registered a complaint. He tracked my MAC Address and agreed that the problem was with their modem receiving signal. There was supposed to be an engineer visit today morning. I got no call, and there was no visit. I called Ortel customer care again and they said engineer will come in the evening and fix the problem. I did not get any call again. I called the 3rd time and customer care said that engineer cannot come today, and will only come tomorrow.I have a lot of important work pending which I already wasted the last few days on. Today again there is no internet connection. I am mentioning here, straight forward, that I WILL NOT PAY MY BILL FOR THE MONTH OF SEPTEMBER-OCTOBER until I am given a waiver for the days that my net has not been working. These days will be counted from Sunday, 25th September till my net does not start working. It has already been 4 days now.

I will suggest everyone do not go for Ortel Broadband. Very poor service. Every ISP has problems I have seen, but Ortel Broadband has the highest in number.

Ortel is the Worst service provider, specially in Angul

DEAR FRIEND. I AM USING ORTEL BROADBAND IN JHARSUGUDA. ORTEL GAVE ME A CONNECTION AFTER 1 YEAR OF WAIT. I TOOK UNLIMETED PLAN WHERE THEY HAVE COMMITED 512KBPS, BUT I AM GETTING 200KBPS TO 300 KBPS. SOME ITS SO SLOW THAT PAGE ARE NOT OPENING. WHEN EVER I TRY THEIR CUSTOMER CARE NUMBER [protected] & [protected] ITS EITHER NOT REACHABLE OR OUT OF SERVICE. THE CALL CENTER EXECUTIVE ARE SO BAD THAT EVEN BEFORE LISTING THE COMPLAIN THEY CUTTING THE PHONE. THEY NEVER RESPOND TO THE CUSTOMER. IT WAS BETTER TO HAVE DONGAL OR BSNL BRODBAND INSTEAD OF ORTEL BROADBAND. ORTEL BROADBAND IS VERY VERY BAD.
MY CUSTOMER ID[protected]

i have complained to your office before fifteen days now your employ has not connected our cable finally i have sent to u my message kindly take a necessary action solve my problem address Shibani Institute of Technical Education, science park road near sebika medicine store 21/5 acarya vihar
bhubaneswar contact no [protected]

Ortel cable tv problem --TODAY NO SERVICE--
MY CUSTOMER ID 591719
AFTER CALLING CUSTOMER CARE THEY ARE TELLING ALREADY 6P.M OUR TECHNICIAN CAN NOT GO TO YOUR PLACE. THEN CALL DISCONNECTING FROM THERE SIDE. ORTEL IS TAKING SO MUCH TIME TO SOLVE THE ISSUE. I AM NOT HAPPY THERE CUSTOMER CARE SERVICE.

Ortel Broadband — Not providing good services and behaviour

Hereby i ud like to register the complaint as the employees of this company have no responsibility of collecting the charges properly and they have collected the respective amount twice for the month of feb. from me. Therefore i am going to change my ISP from ortel to any other.

slow internet connection

dear sir/madm m subhasis from bermunda my id is 1803977 my net connection vry slow which not able to open a page m request too many times to customer care but no result is there so i request u plz resolve my problem soon

ortel communication — chanel problem

One of most useless and fraud company i have ever seen. I am requesting all people of orissa plz dont subscribe any product of this company. They are making the people fool by using their muscle and money power.Go for TATA SKY, AIRTEL, BSNL or any other company but plz not ortel.