Ortel Communications Complaints & Reviews

I have been filed several complains from 24th April for my net connection not working, but not resolved yet.
Now when I am asking for disconnecting my connection, they are asking me to pay full money for month of May, even though I didn't avail a single day net usage due to their negligence.
Please pay attention to me and guide me how to proceed....

We have been using Ortel net connection from last 1 year. Initially wanted to have wifi connectivity but the people said they dont have the wifi modem at that time so they insisted on the LAN Connection so we were ready for the LAN connection they told they will take 1800 as the installation charge so we were fine. We asked the charges of wifi connection they told it will be 1500 and this can be adjusted when we change the router for LAN.After...

Ortel communication gave internet connection to us on 24th October 2013 with consumer id 922090 and the plan 512 kbps, 750MB+1GB, 200 Rupees Combo plan.The ortel marketing executive Mr Pratap Nayak gave wrong commitment and wrong information about plan and told lots of lie to give internet connection.He told that in this plan we will get 750MB+1GB and 512 kbps every month for 200 Rupees combo plan, but actually that plan is for 750 MB and...

From "[protected]" onwards my modem is in OFFLINE mode and no connectivity since there on .
I have several time reached with ORTEL costumer care service to resolve the issue, nut i am not getting any favorable response from ORTEL team .
only get the assurance that your issue will resolve soon, but the issue is still exist .
I took the plan as 756 kbps and paying regularly of amt 950/-, but from the date i...

Ortel is not working from last two months. I dont understand what is going on with the ortel communication they are playing with us. In view of repairing they are playing game with us. They are closing the complain without taking any action.We request you to take necessary action regarding the issue else we do not have another option except surrender of the modem.This time we need permanent solution of this complain....

I am an old subscriber to ortel cable network of Puri of Odisha since 2006 and my consumer # is 0482673. I have been an ardent admirer of the services and networking of the company due to the immediate and urgent attention it used to pay for my uninterrupted cable network enjoyment. I had no room for any complaint in the past as all my problems were well attended to. Now, I have been faced with the problem of De-recognition of my annual...

We have tried our best to see your broadcasted ZEE TV, ZEE CINEMA and other ZEE channels but they are so hazy and distorted that we have decided to change over to other modes of CABLE/DISH telecasting. Kindly make some arrangements for better viewing ZEE channels. In case not possible we may decide to switch over. Dr B K PANIGRAHY Customer No.00144647...

One sales person came to my house and we placed order for broadband connection by paying Rs.2000/-. The call came to me in the night hours around 10 pm that we we want to install the connection because of closing. I refused and the person came in the morning and hanged the cable wire outside and told that the customer has to call carpenter to get it fixed. He kept the modem in my house and ran away without giving password. The other day he...

My customer id 854354. Since 7 days no internet connectivity in my house. After several complain no result. they are saying due to damage in amplifier your service has been stop. If the area amplifier is dead how my neighbor's are using Internet. No body is calling or responding the complain. This company is going to shut down as hathway cable is launching their service in bhubaneswar very soon. DONT TAKE ORTEL...

I am a internet user of ortel communications and i have been facing a problem with my modem which restarts of its own in about every 5 to 10 minutes and the connection is faulty. i have informed this issue to them several times and they didn't at all respond me and they even closed the complain without bringing it to my notice. my membership number is 920206 and there are several complains which have been closed unresolved.
Their...

The worstest broadband ever seen.

Just throw this company out.

1-'Speed that thrills'This statement should removed and should be rewritten 'We dont have speed'.

2-Ortel service it sucks like hell.They dont pick the phone at all.

3-Internet connection speed varies.

4-The bills from this communication are mostly incorrect.

5-The organisation...

I am customer of ortel broadband service from bhubaneswar bearing ID No. 816595. It is injustice on the part of ortel communication to discontinue my service in case there is slightly delay in paying the monthly bill.For such delay they are imposing fine of Rs.25/-.

The customercare service is also very worst which is evident from my trial on 81.12.2012 in between 11 am to 12.15 pm. For Bhubaneswar they are having customercare...

It is to Inform you that on Dt.17.10.2012 i have given Rs. 530 to the marketing person (Biswa Mob No. [protected]) of Ortel Communication to Install a Cable TV connection at my residece,But as on date there is no communication from the service provider or from the concerned person,I have contacted several times on his mobile but he is not picking up the phone,it is clear case of forgery and harashment on my part.So request you to kindly look...

Out of frustration, this is to bring to your attention that, even after repeated registration of complaint for help & service for Broad Band facility, the same has not been provided from ORTEL side.
It is really disgusting that, the so called costumer representative of ORTEL is rather arguing and even threatening to the costumers. (Phone No: [protected], (so-called executive Name: Mr. Subhas, time 07:54 PM). It is really a matter...

I have subscribed broadband internet connection from Ortel Communication. For the last three days there is no internet signal, from 10/10/2012 morning to till date i.e. 12/10/12 7.30pm. Still they have not resolved it. I have called the customer care multiple times regularly. They have only assured me of sending the technical team to resolve the problem. But actually no action has been taken from them and I am not being able to use the internet....

Dear Ortel

I am using Ortel Broadband and my customer care number 845391. BUT I AM NOT ABLE TO USE ONLINESBI.COM OR RELATED TO THIS SUCH AS BILL PAYMENT. So many times i have given complian to your customer care. but you are not resolving the issue. Send to complain to your nodal and your cuttack technicial AJIT too.. but no body is listing.. i thing ORTEL has made more money from the customer and not interested to solve customers...

Dear Sir

Today is the 6th day that has passed and none of your persons have bothered to visit our house and check the cable connection. This is the standard of service provided by your company.

It is big disgrace on the part of your company. I feel ashamed to be associated with you people.

Harjinder Singh
Mem. No-903397
Ph-[protected]...

WE HAVE COMBO PACK CONNECTION (TV + BROADBAND)FROM ORTEL COMMUNICATION, BHUBANESWAR.
Customer No. 00391935
Name SWETA . KABRA
Address MIG/II/1/7 ,CHANDRASEKHARPUR, B.D.A COLONY,CHANDRASEKHARPUR-A
City/Town BHUBANESWAR State ORISSA
Mobile/Telephone No [protected]/[protected]
since last 5months i am facing problem of disconnectivity (tv and broadband) every month and service is not being resumed after...

dear sir, my member no[protected],ortel communication,badambadi,cuttack, my set off bux is 5dey is damege no signal and no phone respance in ortel communications,plese support me thank you...

dear ortel
i am a old customer of your tv service. but i am seeing day by day your quality of service and performance is getting down. i have taken a platinum pack where i can see all ur channels but i am not able to view so many channels. i have given so many complains to you customer care. even one technicial who came to our house told me that be happy what ever channels you are getting. we cant give you more than this. If you want...