Indian Oil Corporation [IOC] Complaints & Reviews

I have booked a gas cylinder on[protected] but cylinder not reached till now my consumer no is 18279 in the name of kusum srivastava 84/4 shakti nagar indira nagar lucknow

I am a consumer of Venus Gas Mannar, with consumer No. 1881 residing at chennnithala with in 5 kms form the gas office. I had registered a complaint of "Gas leakage from the regulator side" through tlelpohne on Monday (10/12/2012) morning to the office at Mannar and reminded on monday 10/12/2012 evening and today 11/12/2012 morning over phone. But unitl this moment no one came to check the case.The leakage of gas is a case which should be attended EMERGENCY and immediately but this ype of irresponsiblityis hard to accept. And I hereby stating that if any danger occur to my family or property one hundred percent the agency will be responsible. If this complaint is not attended immediately I will go for legal action.

Regards

P Balakrishnan Nair
Navemi
Cehnnithala

Harassment of heart patient at the age of seventy-one years, living only with wife, by blocking connection no. 0000334K by Krishna Gas Agra. Not supplying even after KYC and demanding the other connection cylinder/ rupees 1753 which was theft about 20 years back and was informed to the agency since then the other no. was in operational. Only KYC was done for 0000334K. Proprietor neither available on phone provided by your regional manager nor physically available and made efforts not only once but so many times moving pillar to post at this age. Take necessary action.

I am indane gas customer having connection in Gurukrupa Gas agency in Gurgaon who is located at below mentioned address

Contact Person : N/A
Address : C Block UGF 25, Vyapar Kendra, Sushant Lok-I, Gurgaon

Phone No :[protected] ,2570671,4046368,

i have called on this numbers many times but no body is picking up phone.

i have very urgent need of cylinder please do needful.

Regards,

Mitesh

I went to the Indian Oil Petrol bunk and asked to fill in my bike for 200rs. The person filling the petrol suddenly diverted my attention asking unwanted irrelevant stuff and diverted my attention and filled in the petrol only 150rs.


Note: when your filling in petrol never get distracted, always look at the screen. Sometimes the petrol filling person will try to distract you asking unnecessary questions just ignore them and answer his questions after the petrol filling is done successfully.

I had booked Indane LPG cylinder on 08 Nov 2012. Booking number is 339140. On 05 Dec 2012, I go a SMS that cash memo 2037 was generated and the cylinder would be delivered shortly. But on very next day i.e. on 06 Dec 2012 at 4.58 PM, I got a message that my booking was cancelled. I was in the apartment without going out expecting the cylinder to be delivered. But the cylinder was not delivered on 06 Dec 2012. On enquiry, I was told that when the cylinder was brought to the apartment no one was available. This is totally false. Apartment security personnel also confirmed that there was no delivery from Indane on 06 Dec 2012. This type of incident is being repeated by the deliverer of the agency POOJA GAS for the third time in this year in my case.
Intention of the gas cylinder deliverer is not known, to make such false reports. It is possible that he could sell the cylinder to prospective buyers at a higher price, and get the profit.
I request you to kindly take appropriate action to solve this repeated failure of delivery of the cylinder to me.

Hi,

I went to Madhu Gas Agency on which supplies Indane LPG gas cylinders on 4th of September 2012. I applied for a new connection and they provided the application slip (tracking number: [protected]).

But till now, 8th December 2012, I have not received any communication from either the agency or the company (IOL). Today I went to the agency and they said that they can't do anything about it and we just have to wait for a communication from the company to come. Then we called Indane customer care. They passed the buck to the dealer saying that the dealer would answer that query.

I would like to know that why I am being kept in dark about the status of my connection for so long? As a consumer, why am I prohibited from accessing a necessity as basic as cooking gas.

Dear Respected Sir,

I am Mahesh Chandra Manav Male DOB 16.06.1965 Working in Pvt Company and Leaving in 1BHK Flat Address #203 Neeraj Appt Venkateswara Nagar Colony Sai Nathapuram Dr.A.S.Rao Nagar Hyderabad-500062.
I am getting my Indian Gas Cylender from Bindu Gas Services Office at Safilgudda Hyderabad.

As per new rule I know that I have to fill Form KYC that I am having only one Cylinder in my Name along with Photo ID and Proof Of Living Address.
I belongs from very Middle Family and day by day Survival is very big on task ,now my Mother and Father staying with me and they are Having another Gas Connection using Seperatly for their day 2 day Requirement.
While submitting Form your Dealer and IOCL advise that I have to Construct New Room and declare as Kitchen. Presently we are using this as kitchen in Balcony Covered as store.
If i have to construct new Praticion as Kitchen than very difficult to leave in small Flat.

I have also Submitting Declaration ,if you can understand with one Cylinder in Month very Difficult to Survive with 4 Member in Family all are almost Adult ( Wife F 41 + Son M 22+SonM 20+ My Self M 46)& My Father and Mother using their Own Cylinder for their Kitchen.

For getting Self Declaration as notory I have Paid @Rs.130.00 Including Cost of Stamp Duty @Rs20.00 if this is Compulsary for all this is direct Corruption increasing by Govt of India,plz let me know for Total Gas Cyinder Consumer if this is mendatory to go and get notary from Lawyer ,your all Distributors & Agency how much Commission they may get if you calculate crossing Lacks of Rupees .

I am writing this letter to Govt of India /Vigilence and Petroleum Ministry because of their Regulation many Poor People are suffering .

My Contact Details – Mahesh Chandra Manav
Postal Address- 203 Neeraj Appt Venkateswara Colony Sainathapuram Dr.A.S.Rao Nagar Hyderabad-500062
M-91-[protected]
[protected]@yahoo.co.in

SIR/MADAM
INDAN GAS AGENCY
DIST.ASHWINI GAS AGENCY
MOGRA BADSHAPUR JONPUR UP

MY CONSUMER A/C NO 3418 REETA MATAFER JAISAWAL
THIS IS TO STATE THAT I NEVER GET GAS CYLINDER IN TIME WHENEVER I BOOK.SO WHAT WE DO IS THAT WE GO TO DISTRIBUTOR WHERE THEY SEND BACK WHERE WE WASTE LOT OF MONEY AND TIME FOR GETTING CYLINDER WE GREATLY FEEL INCONVENIENCE FOR MY FAMILY. PLEASE HELP US IN THIS REGARD.ME MY FAMILY FACE LOTS OF PROBLEM.PL.SORT THIS ISSUE AND REPLY ME ON MY MOB.NO.[protected]/[protected]

REETA MATAFER JAISAWAL

SUB: CHEATING AT IOC PETROL BUNK, L.B.ROAD, INDIRA NAGAR, ADYAR, CHENNAI - 600020

I have been a victim at this bunk for 4 times (All the 4 times I visited there). This means they are cheating every customers. My recent incident on 20.11.12 is as below.

I went there for putting petrol for Rs.400/- as rewards for my credit card.

The person started some unnecessary communication about my card to divert my attention.

He first put petrol for Rs.100/- as he do not heared me properly.

I told him again that I need to put for Rs.400/-

He again put for Rs.300/-

I am using Discover 150 CC, which will be tank full for Rs.400/-. I never run my bike in reserve mode.

This time I noticed that the petrol has not reached the top of the tank. I suspected the fraud, but was not sure how to proceed with the guy on this issue. Left the place cursing myself for going there.

I have a charector of collecting bill everytime I fill petrol and write down the metre reading at reserve. My bike gives a mileage of 49KML always. But this time I got only 37KML. Now I am very much of sure about the cheating that I had witnessed. I had the same experience 3 times earlier.

Please take some action on these guys. Many of the people like me have no courage to fight with these kind of people (Roudies). Only law can do something.

Dear Sir,

Purpose to write this email because since 18th nov there is no action
taken on my complaint lodged on 18th Nov.
Complaint Number: RC/UG/12/214100bj9
Complaint lodged : CIC website

Below are my details of complaint. please have a look on complaint and
take a necessary action against dealer.

I am the consumer of Engineers Gas Services,Benta Road, Laheriasarai,
Darbhanga-Bihar(Local Distributor: Indane Customer Service Center,
Paradih,Keoti-Darbhanga).
My Consumer number 31007. I have booked refill cylinder (Empty
cylinder depository mandatory for booking )vide booking Ref. No. 3491
dt August 05, 2012 with my gas dealer Indane Customer Service Center,
Paradih,Keoti-Darbhanga along with empty cylinder. My family used to
follow up with them since 4 months for cylinder and they respond every
time like shortly the gas will be available.
Last delivery of my gas was May 10, 2012, then after they people are
doing openly black-marketing give our cylinder to other on high rates.
What to do whether we do our jobs or daily follow up for this and run
behind the gas cylinder dealer. And finally I stunned to see on
November 16, 2012 the gas cylinder distributing, then I went and ask
for my cylinder and they said YOUR CONNECTION HAS BEEN TRANSFERRED TO
SHANTINIKETAN Bypass Road, Laheriasarai-Dbg in month of February 2012.
And take back your empty cylinder. Then I asked to distributor, how
this happened without any information passed to consumer and why you
kept my empty cylinder since 4 months if my connection has been
transferred. Dealer said, this was automated process and either we do
not know anything about transfer.
On November 17, 2012, dealer did not agree to sign on my application
written by me regarding above process and why empty cylinder kept 4
months. Also I coordinate with local police station Keoti, Darbhanga
but not good response. As discussed with distributor no complaint book
available Indane Customer Service Center, Paradih, Keoti-Darbhanga

MY CONCERN:
1. Is there any process to transfer the connection form one
place to other without consumer information?
2. Is there any process to deposit empty cylinder at the time of
booking for refill.
3. Why Complaint book not provided to consumer if asked?
4. Since 2006, I have only 15 times refilled of my cylinder and
(according to rule it should be approx 72 cylinder) rest of all are
with dealer..Mean black marketing.
Always I used to follow up with them and they do not lift the phones
and answer the customers properly. And I would for request for
immediate action against Indane customer services center Paradih


Thanks in advance for your support.

Warm Regards
Pankaj Kumar(On behlf of nutan kumari)
+[protected]

i have to deactivate my mobile number which has been registered with indane to book gas cylinder. because I've lost my mobile.

Sri Giridhar Gas Agency is not delivering the Domestic Gas to the customer.
Gas is getting booked through mobile and I am receiving the message saying that your cylinder has been delivered. But in actual it is not delivered.

When I try to contact them they are not lifting any calls.

Request you to take the action Immediately.

My grandfather expired in 1997 now i wish to transfer his connection in my name (my father is already having one connection in his name and we live in same house but having separate kitchen) . My hp dealer says that my grand father's connection can be transferred only in the name of my father only and he is having connection in his name so we have to surrender that connection while hp norms says connection can be transferred in the name of any family member so what should i do? Is my information is correct that connection can be transferred in the name of any family member ?Please suggest.

HI,

Myself Ashok Kumar, I had LPG gas connection in Kharia gas agency, Loahrdaga(Jharkhand). In march 2012 i had given the request to Kharia gas agency. Lohardaga for change my connection to INDANE gas services, Japla (Jharkhand ). For this i had given the amount of Rs.1400 to Kharia gas agency.After that when i went to Indane Gas services Japla they are requesting extra amount of Rs.2200.Kindly help me out what is the process for change my connection.Indane are requesting those amount is this true?please revert me asap.

Thanks & Regards

Ashok kumar

Mobile : [protected]

my indane gas cyclender issued on 5/11/2012, when hoker supplied cyclender that time i am not present at my home, only my wife was present there,so she cant weight this cyclender.when i reached home, then i shocked.when i have weight this cyclender i found less quantity of gas.Hoker came at my home without weight machine.I have call many time to hoker & i was waiting for change the cyclender. But till today no response.


pls help me & punish the defaulter.

thank u very much.
sunil kumar mandowara
H.M.,Sector-3,Udaipur(Raj.)Mob.- [protected]

INDANE GAS CYLINDER LEAKING FASTLY. MY CUSTOMER NO. IS 24949 AT NAGA GAS AGENCY, CHENGALPATTU 603 001. CYLINDER OWNED BY ME HEMANATHAN.R

Indane Gas distributors desperately taking prices which is quite over the billing price. My consumer no is 524721. The delivery boy has rudely behaved with my family members while delivering against reference no 423584 at 12 noon. His name was D K Das and he was threatened my family members and forcefully taken an amount of Rs.430 against original amount Rs.412,50. Before that they have taken Rs.432 against the same.

Here is Gaurav Gas Agency in our Locality,but they never delivered the cylinder in time. I have booked the cylinder on 5th Nov. but still the delivery not made by the agency. I am Retired Central Govt Employee. Please take remedial action & request you to resolve soon & provide the cylinder. Also the agency is fail to deliver the cylinder at home. Many times we picked from road.

I'v NOT received ANY divident since LAST YEAR. The DETAILS is under below:
DEMATE A/c at STOCK HOLDING CORPORATION OF INDIA LIMITED
DP ID:301330, PID:19794982, SBI A/c NO.:[protected] of
ARVIND KUMAR JHA
S/o Sri Khushi Nath Jha
Ward No.:20, Hanuman Nagar,
Stadium Road,
Madhubani-847211(BIHAR).
Ph.:[protected].