Indian Oil Corporation [IOC] Complaints & Reviews

Sir.
i am Mr. vijay chaudhary s/o mahesh prasad chaudhary vill-kanhauli
my problem is TV entry. i am cunsumer for chamtha Indian but TV to
mahua indane .
this objection point is my name is vijay chaudhary but identity card
is vijay kumar chaudhary so extra money demanded by distributor
sir please solve my problem
my cont.no.- [protected]
-[protected]
distributor- mo-[protected]

I’m an Indane domestic customer with consumer no. 971 under the distributor ‘Kishor Krishna Indane’. I booked for refilling on 11/01/2013. I was notified on 31/01/2013 via SMS about the cancellation of the booking. Why is there so late to cancel the booking? Why is no cause shown in support of cancellation?

The average time of delivery of a refill is 20 days here (Is not it amazing?). Thus I have already costs 20 days due to cancellation. Yesterday (31/01/2013) I have booked again with booking no. 395412. I’m afraid if it takes more than 7 days to be delivered! How can I manage?

To my surprise, I came to know through Indane Customer Care, that my distributor (Kishor Krisna Indane) is suspended though Indane has not informed about it to their customers! What a business such guys are practising! Should there not be any administrative actions against it? I believe the website/forum is meant for that. My new distributor as I came to know, is P. L. Gas Services (Boral). Ph. [protected].

I will feel that writing here is not a waste-of-time if the refill be delivered within 5 days.

Hi,

I am the customer of Indane Gas. My Consumer number is 62001.
My Indane gas distributor Agency: Shree Chella Gas Agency Selaiyur.
Last year on April month, when my wife went back to my home town for delivery, I was staying alone in my home and thus my gas consumption was
comparatively very low.I am not using gas connection for past 7 months
I got changed to new job at Puducherry on August month.
Last month, when I contacted Gas dealer (Shree Chella Gas Agencies, Selaiyur) for transfer of gas connection
they told me my connection was deactivated.
I enquired at gas agency to reactivate and transfer my gas connection.

They asked me to bring voucher, application form and photo copy of voucher to activate my connection.
Next day when I went up there with voucher.
But, they told to come after 15 days to reactivate and transfer the connection.
Can you please guide me how I should approach the dealer
to re-activate my gas connection and transfer to Puducherry?.

Awaiting for your favourable action from your end.

Yours faithfully,
Muralipriyan

Sir,
I have been made a booking for the 2nd cylinder by Reg.# [protected] on 05th of March, 2012. But some bookers of end of the March and the following months have been allotted cylinders for them 3 weeks ago but in my case it is not matured yet.........I don't understand how the gas agency or IOC allotted to others without consider seniority of my booking. Is it not seniority based letme know please I am waiting for the 2nd cylinder since 11 months. I kindly request you to look out the matter urgently and take appropriate actions immediately to resolve the problem.

The LPG gas (indane-- IOC ) connection is in the name of my mother who is 84 yrs old. during shifting of my residence due to transfers i am unable to make my aged mother to be physically present before the GAS agency which they claim to be mandatory for issuing transfer vouchers to prevent malpractice.now i want name transfer to avoid inconvencing my aged mother.i would like to know the procedure for the name transfer.

with regards
vijaykumar r
431 greata pearl apartments
choolaimedu high road
chennai 94
E-mail [protected]@yahoo.co.in

My LPG Indane Consumer No. 3474 booked on 21/01/2013 cash memo no. 9353 at Laxmangarh Gas Services, Iam contact every day LPG Delivery Man Mr. Nemichand Mobile No.. [protected] to delivered my LPG at my home he told me every day, today deliver, but I can not yet received my LPG at My Home, Kindly do the needful
Subhash Joshi
Shiv Colony,
Ward No. 05, Mody College Road,
Laxmangarh(Sikar) Rajasthan,
Pin332311
Mobile [protected].

Dear Sirs,
One Indane gas distributor by name M/s RAJALAXSHMI GAS AGENCIES at Dharmapuri Town of Tamil Nadu is cheating the indanae customers in many ways. THE GAS AGENCY IS HAVING 05 PHONE NUMBERS[protected],260603,268886,262127 but none of these will respond to customer.They will be always engaged. I wish that so called indane Gas officers can themselves ring them and find the truth.The Indane gas Officers In charge for auditing the gas agencies are well treated in Rama Lodge by this unscrupulous agency and bribed for ignoring the customers needs and grievences.One million Anna Hazere and one billion Kejriwal can not pluck a single hair of these evil elements.Only god should take 11th Avatar to root out them and safeguard the people.
Hai ram!!! and
Jai Hind

Dear sir/Madam,
I am writing to express my concern regarding LPG connection transfer.I requested to transfer my LPG connection from MAHI INDANE GRAMIN VITRAK, Muzaffarpur BIHAR consumer no-256 ,to K S B Enterprises new delhi.I submitted all required document for the same.
The details of document is-
SUBSCRIPTION VOUCHER
NO - [protected]
DATE - 03/05/2012
OIL COMPANY- IOC
After submitting all documents not received my LPG cylinder from K S B Enterprises.
I have all ready complained 3 times to the customer care of IOC here is the complaint no - 786819 date[protected] my second complaint no is 794142 date[protected] and the 3rd complaint no is 801304 and the response still awaited.

I am a senior citizen and extremely disappointed by the services of IOCL.

Kindly provide me the solution for the same

My Consumer No 28451 on Sahaj Enterprises, 256 /3 Govind Puri, Kalkaji

My Delivered Cylinder is 4 KG Less while i suddenly weight my cylinder.

i don't know how many years i am using less weight cylinder .


Please suggest me to what i do strictly.


Manish Kumar
[protected]

Dear Sir,

This is Draksha Anjum From Basti(Utter Pradesh) has booked the gass Cylinder as on 11th Dec'12.But Till now we have not recieced so kindly do the needful to release Cylinder ASAP.As below mention details.


Address:
Number:11147
Darksha Anjum
Connection 573
pili kothi mahrikhaya basti.
UTTER PRADESH
Booked Date"11th Dec'12.

When i went to a petrol pump of Indian oil and asked them to fill air in my vehicle,they said that there is no air filling facility and misbehaved with me.
They don't feel it their duty to fill air in the tiers of the vehicle.
Then why the hell there are air filling and checking machines....?????!!!!
Very Very much dissapointed.

Indian Oil Corporation Limited
NARAYAN KRUPA GAS AGENCY
45/D, Jaljyot Appt., New Sama Road,
Vadodara-2

Bulk checking of gas stove and it's components and charging Rs. 60 with customer. I got checked all my gas equipments 2 months earlier and paid Rs. 60 to the mechanic and now, today dated 24/01/2013, he came back to check for the same (To get Rs. 60 without any reason) and collected it from me.

I request to stop this. Otherwise, i will not hesitate to register a case-complaint of fraudation with customer in the court.

sir,
i heard the contest going on in ioc petrol pumps saying u could win car,bike,mobiles and so on by sms ing the bill no to [protected] mobile no,but i had sms ed the msg ,but i could not got the feedback from your side ,if the contest is really true then u should send a reply soon and give prizes as well.
thanku

Dear Sir,

I am having Domestic Indane Gas connection, having Consumer No. 981841. As, I was out of station for 02 years, my connection gets deactivated. When , I went to local Indiane gas representative & also met India oil officials. Local Indian oil officials confirmed me that, there is no issue at all with reactivation & asked me to approach my local gas distributor, telling distributor will renew the connection. Once approaching the local distributor, I was told by him that, my connection is no more with him, it hot transferred to Nizampura agency. Now unfortunate thing is distributor in Nizampura also unable to track my consumer no. After running from pillar to popst, I am still in dark as to,with which local distributive agency my connection is. I request you to kindly assist me & reactivate my connection & inform the local distributoor of Indane.

My details are as follows.

Debashees Nanda
Indane Gas Consumer No. 981841
SV. NO. & Date: [protected]
Distributor's Name(at the time of taking connection): IOC Code 9112620
The Baroda Central Consumer Co. Operative soc.
Apna Bazar Mandvi
My Contact No. [protected]
E mail Id: [protected]@gmail.com

Anxiously waiting for your necessary action & support in renewing the connection.

Yours Sincerely
Debashees Nanda

Consumer No.11569. Please note that I have booked my gas on 27/11/12. They have generated the cashmemo. But they cancelled the same and did not give the delivery. When I personnaly meet them they ask for another booking and told me that the cylinder will deliver within 2 or 3 days. That day was 14/1/2013 and booking no is 473541.

Sir please do the something.

Sanat Mondal
[protected]...

I am from Ludhiana and consumer of Indane LPG at Kailash Gas agency, The agency out rightly refuses refills to be delivered at home as they cannot afford delivery man, This has been a perennial problem and has been repeatedly reported locally by many consumers. The agency was even shut down for some time. But reopened with the same attitude and simililar problem. The agency people are non cooperative and do not want to sort out the problem of home delivery

In spite of price hike etc, there is no provision for home delivery. A working individual has to take leave on a working day to obtain a cylinder.

Government and consumer forum should take note and do something.

complint to prerna gas egency pandharkawada.



vishya : sv milne babat


Mahoday,
vinanti purvak arja sadar karto ki me indian gas ejency cha grahak ahe, maza grahak kramank 07971 ahe sadar me prerna gas egency pandharkawada ethe 5122011 la navin gas conection vikat ghetale asta mala ajunahi maze gas chi sv.milali naslyamule me tethe gelo asta tethil karmachari sv sapdat nahi ase boltat . tya karita me complaint det ahe.

Dear Sir,
With due to respect to state that i am Debabrata Biswas,consumer number-sjc-00677,Vill+Post-Salua,Via-D,Chatra,PS-Baduria,Dist-North 24 parganas,( Distributer Name-M/S-INDANE SWARUP JYOTI,Harishpur,Ichhamoti Market,Tentulia,Swarupnagar,Dist-North 24 parganas.),My connection was loked,That time i have critical finacial problem after i have to contact distributor (M/S INDANE SWARUP JYOTI) and submite(29/09/2012) my all document as per your rule but my connection do not unlocked than i was contact customer care([protected]) and complaint,My complain number was 703360,712845(month of november) after few day as per feed back,i have physically gone distributor office that time he was tell me my connection did not activated after i have contact Regional Manager([protected]) & continue discuss my problem but today he cannot received my phone.
I request to you plz solve my problem.This time i am hopeless & fastrated.plz tell me what i wiil do now?
N.B:-Same as problem my sister connection.(same distributer,consumer number-sjc.00731,complain number;703360),I HAVE SEND E-MAIL [protected]@Indianoil.In.

Thanks & Regards,
Debabrata Biswas

Dealer Distributor Name - Murshidabad W/S Con Co-op Society

Complaints:-
1. No one attends the call in their office, inspite of numerous trials regarding gas booking via telephone.
2. Our Gas connection of 25 years and above was suddenly locked without any intimation. Hence had to go through hassels in booking a new cylinder and had to submit fresh kyc documents for id proof etc and only after that booking could be done.
Hence plz look into the matter as its very unprofessional and not acceptable. Its an unwanted difficulty caused to customers who are aged. In this case its my parents who had faced this issue who are unwell and going through treatment from apollo hospital chennai. Due to all inconvenience caused, gas booking got delayed and then new docs had to be submitted and my mother had to arrange for alternative options of cooking which is highly inconvenient. How can all these hassels be compensated??

Why is no one picking the call and why was there no intimation before locking the connection? Its a great inconvenience for people who are aged/sick/busy schedule, to everytime walk in to their office for booking. Also they need to intimate their customers before locking any connection, coz its absolutely incorrect taking such actions without even notifying the customers who had been a genuine and loyal customers for years!!

There is an Indian Oil gas station located at Begumpet in Hyderabad. There are 2 Indian Oil stations in Begumpet, I am talking about the one between Shopper's Stop and the Old Airport. I fill petrol from this place like 2-3 times a week.
Everytime I go and ask the guy to fill petrol for 500, he fills for a 100 and when I look at the reading and tell him I asked for 500 the guy innocently says he is sorry he only heard 100. Now he pretends to reset the meter and starts from 100 itself and fills upto 400 and stops. You would just think he filled 100 first and now 400 and 500 totally and I have been fooled like this a couple of times like 3 months ago.
I started observing from then on and realized that this happens every single time I've gone for fuel at this gas station. Each time the guy is different but does the exact same thing. They definitely do this to many more people who may not notice.
This happened to me again today morning and I confronted the guy. I asked him to show me his ID card. He immediately started apologizing and when I asked him where the manager is, he ran away. I looked around and could not find anybody who looked like a manager and was late for work myself, so just left.
In a country like ours where most people make ends meet with a lot of hard work, if this kind of open corruption and cheating is not met with consequences then we as a country will never have a future.
I request you to take up my complaint very seriously and if not take concrete action, atleast place some measures which prevent other people from being deceived in this manner.
Vaibhav @[protected]