Indian Oil Corporation [IOC] Complaints & Reviews

From
T.Ayyavu
S.I of Police(Retired)
Door No 2/270A,second street,
Anna nagar, Malumachampatti
Coimbatore-641021.
To
The Divisonal Managar,
Indane gas corp

Dear sir,
I am retired SI residing in the above address and (my customer no 16709). I have been not supplied the gas cylinder properly in each and every month from the dealer Mr.Manimuthu,uma gas service in kinathukadavu at coimbatore dist and no proper response from the owner and the staff of the office and also come to know that they are misusing in supply.
Please take necessary action for proper supply.
yours faithfully
(T.Ayyavu)

Dear Sir,

I have got my Gas cylinder on 10/10/12 at evening from.Your Delivery team,After that when I check the same for install ,I found there are leakage form the mouth of the cylinder .plz assist to avoid from any accident & get the new one.

Name-subhashish Mitra
Consumer No-21905

place-azimabad,balasore

Mob-[protected]

Respected sir,
I am resident of Tara Nagar Delhi. When I was on way of Balaji Hopital to Dwarka , I got cheated at Aggarwal Motors Indian Oil petrol pump (formerly known as IBP Petrol Pump) at Meera Bagh, Outer Ring Road.(7/11/2012 ). I instructed attendant to refill the tank worth Rs.100. But I notice that my bike’s fueI indicator showing less petrol. I complained him, but he didn't agree. But I am damn sure about blunder.
You cannot see this kind of malpractice in BPCL & HP petrol pumps. Most of the people know this pump is malpracticing. Please take some strict action against them otherwise I am not gonna go to Indian oil petrol pump again.
Thanks,
regards
Arun Kumar
[protected]@gmail.com

KF&CS Corporation Ltd, Hebbal.

Sub: New Connection / Open Market Cylinder / Home Appliance Product Sales.

Thanks for the indane for nice business creation and if you continue the same soon the customer may not be with you.

New connection - Service support Rs.200/- documentation charges (Cheating)
If new connection not available then open market cylinder sale Rs. 1050/-
If new connection not available then selling home appliance products Rs. 3,500/-

If any one want such business contact indane for such bribe business and not stoping till today and how indane auditor not controlling this.

Any one avoid and get the cylinder tell me. Why the new connection procedure still with distributors and why not Indane itself the network channel should be removed from distributor operate separately for new connection and transfers.

Regards,
Senthil

Respected Sir,
Sir, We are living in Andhrapradesh, chittoor district,Nagari Via, Vijayapuram mandal, Pannur village.
Sir My Indane gas connection given from government quota ( i.e. two female babies families quota.) we are received from MLA at our public meeting on five year back, But that time not give the cylinder number and connection cunsumer book,
we asked from our agency for the details, he isn't give the clear details. but we know my cunsumer book occupied in my village ration shop dealer. she is misuse my book and above 25 books occupied in my village she is with help of local panchayat contractor support. so i kindly requested please bring my book to me sir.

We hold a indane gas connection,S12529, on my mother's name, Paramjit Kaur, with Shalimar gas agency in Shalimar Bagh. As the last date of transparency forms is nearing, we reported to the gas agency with form and all relevant documents, since my mother is out of country at present and might not make it till 15th of November. The distributor declined to register our form saying she should be present herself and we cannot submit the form. He immediately cancelled the connection and refused to do anything. We called the indian oil to register a complaint /find a solution but got same response from them also. We were refused any new connection since we have a connection on my mother's name on same address and that has also been blocked since she is not present herself. So, what are we supposed to do?!!! I think its only a way to cancel connections so that consumers are forced to buy cylinders in black!! Kindly help.
[protected]@yahoo.com

hello sir my name is shams , maine indane ke automated online refill booking ke dawara apni gas [consumer no 26732] ki booking date 8/10/2012 ko booking karai thi jiski dilevery date 31/10/2012 hai par aaj tak mujhe gas nahi mili , jab mujhe gas mili hi nahi to uski delivery kaise ho gayi jab mai unke office gaya to unhone kaha ki aap ki gas cancel ho gayi hai aur aap dobara booking kariye , is tarah to meri ek gas jispar subsidy milti hai laps ho jayegi plz told them to send my gas immediately

sir, myself dr. navneet garg , i had apply for the new LPG connection of indane company at the TEJ ENTERPRISES, GOPALPURA BYPASS, TONK ROAD JAIPUR, RAJASTHAN on 15 oct.2012.
intially they were telling that they are not accepting applications for the new connection. when i told them that through the media i had heard that oil companies are providing the connection, then only they had accepted my application, and ask me to come afttter 15 days.

now on 2nov.2012, when i again visit , thy told me that they are not giving new connections. when i made the objection they provide me one mob. no. [protected] of RAKESH MEENA field manager. but the mob. no. either comming switch off or nobody responding .

kindly do needful, thanks.

Dear sir,
My indane gas dealer is Moonlight gas service at bhedreshwar, hooghly, westbengal.
Services of gas delivery has been very poor that is why I am at 75, continuing disturbance on their delivery schdule. as example last i booked gas on 2.10.12 (gas recd 22.09.12) but till date not delivered gas and status on online record that delivered as on today is 13.09.12. I am not understand particularly this supplier is totally failure but on near location delivery has been made 15 -20 days after booking.
Please look into the matter is very serious.
Consumer name: Janmejoy Majumdar, Age 75
my consumer no. 50325
Address: 53/3, N C Banerjee road, Govindanagar, Baidyabati, Hooghly 712 222
telephone [protected]

Dear Sir
My Consumer no K-19185.First I will give you thanks for Automatic Gas booking.Now I need not depend on mercy of Kasna Gas Agency.Still problem is not resolved fully according to me .Kasna Gas Agency is only agency who is providing Gas cylinder after 27 days . Other Gas Agency like Bhart as well as HP delivering cylinder in week time only. you can see the detail of mine Consumer No-K-19185 of kasna Gas Agency.Today When I have come to know about KYC form.When i have gone to deposit KYC Form with full document as per KYC Form. Mr Nitin of Kasna Gas Agency has refused to collect the form.when i have asked about it .Please Give me in writing . He Told me that I an Government Servant why i should give u in writing. He told me contact in side office .Office person told me I do not Know. Then I have contacted to Vandanage on Mobile .She has picked the my number thanks God .She told me that She likes to speak Mr Nitin but He has refused to talk to her owner, All Such Conversation has listen by Vandanage . I have tried to Contact to Renuka Shukla on her (mobile No [protected]) so many time since morning . In your Noida office (land line[protected] ) Lady Operator refused to give Email Id of Renuka Shukla. This is the condition Of Navratn Company of india in Delhi & NCR. I do not know What about Other Area.Today I am not in position to scan all the document because I am in Hospital.I request you Early action on this matter.I will be thankfull to you very much. Surjeet Singh MNo-[protected]

Dear Sir,

For your information Indan gas distributor and employees behavior is not good ,at the time of we reached there office they are give us abuse and say don’t come here again, we are not your servant, and about refill ,our due date is 25/10/2012 but its still pending, we make the queue from 05:00 am to 08:00am even after this there is no solution ,I am going for gas to distributor office from 25/10/2012 to till date but we don’t get the gas yet, and for blacker there is always gas available.
So its request to you that please do something for us and guide me what should I do.

Thanks & Regards
Customer Name –Moinuddine
Customer Address- Naibazar, Sant mariz road, Ward No. 3, Nehru Nagar, S.R.N. ,Bhadohi.
Card No. 0061394
Consumer No. – 002708
Customer No. - 0061394
S.V. No. – 333103/538968
SAP – 154099
Distributer Name and address – Mr. Vinod Shonkar , Bhadohi Gas Service, Nai bazaar road, S.R.N. Bhadohi

Dear Sir,

I've a domestic gas connection of Indane Gas(with Dankuni Gas Distributor) and my connection number is T 08276, which is in the name of Dipankar Polley, and it is my nick name. My good name is Debasis Polley. Now i would like to change my name in gas distribution card, but the distributor has asked me to deposit money of amounting Rs.1195/-. Actually they have treated my case as deceased one. In this circumstances i really solicit your appreciation and kindly get me out from the problem.

Kind Regards,

Debasis Polley

Sir,

My Consumer No.3564 is attached with PRADEEP Gas Agencies, Thalayolaparambu,Vaikom( tel-no.[protected],[protected]) . Last time I got the Cylinder on 18.8.12. and I re-booked the same on 20.8.12.But till this time it is not supplied.When enquired the distributor is saying that there is no supply.I am also eager to know that, what is the time period for the supply ? ( I am having two cylinders).Every time I am getting the cylinder after two months from the date of booking. And also the responses from the distributor point is very bad and rude . ( most of the time they are not picking the phone).There is also doubt that, they are supplying the cylinders to other people( not the authorized customer of IOCL) at higher rates.please look into my complaint and do the needful.If possible pl. send the detail of action to [protected]@gmail.com.

regards

Anie

RESPECTED SIR.

NON-DELIVERY OF GAS CYLINDER AND CANCELLATION OF REFILL BOOKING NO.1437

I, ABHAY KUMAR VISHNOI, (CUSTOMER NO. K-09174) IS REGISTERED AT
KASNA INDANE GAS SERVICES,GREATER NOIDA (DUSTRIBUTOR'S CODE[protected]

I HAD BOOKED MY GAS CYLINDER OVER PHONE ON 03.10.2012 AND GOT BOOKING
CONFIRMATION ON MOBILE VIDE NO.[protected] ON 04.10.2012.
AFTER 21 DAYS I.E. 25.10.2012 I RECEIVED SMS CONFIRMATION ON MY MOBILE
FROM NO.544111 THAT CASH MEMO NO. 13199 HAS BEEN GENERATED AND THE
CYLINDER SHALL BE DELIVERED SHORTLY. THEREAFTER I PERSONALLY VISITED TO
THE GAS AGENCY AND ENQUIRED OF DELIVERY OF MY GAS CYLINDER.
ONE GENTLEMAN WAS SITTED IN THE AGENCY/OFFICE TOLD ME THAT THE CYLINDER
WILL BE DELIVERED IN A DAY OR TWO. I WAS SHOCKED, ON 30.10.2012 AROUND
1.15 PM WHEN I RECEIVED SMS ON MY MOBILE FROM 544111 THAT MY REFILL
BOOKING NO.1437 HAS BEEN CANCELLED WITHOUT KNOWING ANY REASON/CAUSE
WHEN I WAS REGULARLY FOLLOWING UP DELIVERY OF MY CLYINDER AFTER RECEIPT
OF CASH MEMO GEMERATED SMS. IT HAS GIVEN ME MUCH MENTAL TROUBLE WHEN I
RECEIVED THIS KIND OF SMS AFTER LAPSED OF ONE MONTH TIME FROM BOOKING
OF GAS CYLINDER AND THE CYLINDER WAS NOT DELIVERED.

YOU WILL APPRECIATE THAT IT IS NOT EASY TO GO FREQUENTLY AND DAILY
TWICE/THRICE TO THE AGENCY.

PLEASE DO THE NEEDFUL AND TAKE NECESSARY ACTION AGAINST MY COMPLAINT
AND INSTRUCT THE GAS AGENCY TO ARRANGE DELIVERY OF THE GAS CYLINDER
AT MY REGISTERED ADDRESS WITHOUT ANY FURTHER DELAY, OTHERWISE I WILL
BE COMPLLED TO TAKE HARD ACTION AGAINST THIS KIND OF HARRASEMENT TO
THE RETAIL CUSTOMERS.

FURTHER I MAY ADD/CLEAR THE KYC FORMALITIES HAS ALREADY BEEN COMPLETED
ON 21.10.2012.

THANKING YOU,

ABHAY KUMAR VISHNOI
C - 92, DELTA - I,
GREATER NOIDA
DISTT. GAUTAM BUDH NAGAR (U.P.)
MOB. [protected]
CUSTOMER NO. K-09174

Dear Sir/Ma'm,

My customer ID is 133727 and SV no.is 320710 with the name of Mr.Rajkumar Rungta.
I am unable to book Gas due to misplace of SV papers, though i have provided all documents including,passbook,customer ID and SV No.,but service centre is not taking my booking without SV Papers, even they are not telling what to do?
I am facing this problem from last two years,
I am very surprised and want to complaint regarding booking of gas cylinder.

Please suggest,that what i can do, how can i arrange SV papers or Gas Cylinder?


Thanks & Regards
Kirtika Rungta
[protected],[protected]

I Manish kumar Verma bearing Indane Gas consumer number 26189 with your distributor Sumanth Flamogen at Raichur, Karnataka. Due to my official duty at out station I was unable to book any gas cylinder for last few months. For this my gas connection was deactivated. But On the day of 24th July 2012 I submitted the application for reactivation of the connection along with all the necessary documents(PAN Card, Electricity bill, Address proof and other documents related with KYC), at sumanth Flamogen distributor’s office and also sent a copy to Belgaum Office through professional courier. But there is no response from distributor as well as Belgaum office. Then again in this regard I sent a courier after one month to belgaum office but the problem is not solved. Again I sent a Fax through distributor to belgaum office which is also received by Belgaum office. But there is no action taken in this regard. It is very difficult to survive without gas connection from last 4 months. I repeatedly visit the distributor’s office hoping that the connection will be activated but they always said that “the same is not in our hand, you contact Belgaum office as they are not activated your connection”. For this poor service to consumer a complaint is registered at IOCL India bearing complaint No- 676944 on 15th Oct 2012. problem is still not solved

TO
The Manager,
IOC
Cochin
From
P.V.Sreenivasan(Customer No:32732)
NANDANAM XI/116A
Aboobucker Road
Padamugl
Kakkanad
Pin-682030
I am a consumer of IOC LPG from 21/03/1981.Now I am the customer of Maneesha gas agency,Tripunithura. I have booked a gas cylinder on 04/09/2012 booking No:328348.On 19/10/2012 I got a SMS message as against my refill booking 328348, cash memo 6003 generated cylinder shall be delivered shortly. Now the day is 29/10/2012 .Still I won't get the cylinder. And even they are not willing to answer my phone call.I am an Ex-service man making my own food because I am a widower Please act generously to me

Yours Faithfully,


P.V.Sreenivasan)Customer No:32732
NANDANAM XI/116A
Aboobucker Road
Padamugl
Kakkanad
Pin-682030

Petrol pump dealer situated near ashwini hospital C.D.A sector 1, cheating the people by giving less amount of petrol to the customers. To day (27.10.2012) I have asked the person who giving petrol of Rs.300
and also asked him to adjust the meter of rupees and petrol.But without adjusting the meter and the person replied this is a new type of machine so there is no need of adjustment. But I have marked the meter box,there was Rs.2.195 was visible. After few a second the meter box shown Rs.300. As I asked the person why Rs.300 came so quickly in a loud voice the manager came and asked the man to pour a petrol Rs.50. So I am very sure that the dealer of the petrol pump cheating the customers regularly.Because this type of incidence has already happened last year and i did not give much importance that time. So I request you take severe step on that petrol pump dealer.

Dear Sir,

I am an Indane Gas subscriber and my service connection number is 79219. I had booked on 13th Octobber 2012 my request for supply of new cylinder and my booking reference number was given as 357013. Now 13 days have passed since I booked for the supply of new cylinder. So far there is no information when the supply would be effected. My wife and I intend to attend weddings and other functions next month and we...

This is very serious problem which i faced in last few days, I have an LPG connection of Indian Oil, last few days we noticed that there is leakage in cylinder then we approached to the distributor which is very next gate from my residence (Distributor Name : G.S.Enterprises [protected],[protected]) they replied that we don't time for service & not have any person. Then i called to Toll-Free Number:[protected] mentioned on indian oil website, they also not have any solution about the same.

Then i called all the mobile numbers which is mentioned on Indian oil website all are switch off.

Now I can`t understand where i go for service, already LPG prices are hiked a lot, but not service policy in there terms. This is very serious matter company is only selling there products & government is supporting to them.

Please Help me out - [protected]