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PACL India Complaints & Reviews

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Updated: Jan 19, 2025
Complaints 2667
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Bad 😕 It seems that PACL India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PACL India reviews & complaints page 38

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N
navjodh
from Pathankot, Punjab
Apr 19, 2019
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Address: H.294/a w.no.5 sangalpura road near goalmandir Gurdaspur, Gurdaspur, Punjab, 143521

My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?.. Now how to fill the form.. Let me know
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    iswarya Rajasekaran
    from Delhi, Delhi
    Apr 19, 2019
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    Address: 627358

    Dear sir / madam,

    We have already submitted our pacl certificate and received acknowledgement for that. Now, we do not have the photocopy of the certificate also. Also, we do not have all the receipts for installments. Some one or two are missing. What is the procedure to file the claim for this case. Also, when can we expect the notification for this case from sebi. Kindly advise..
    PACL India customer support has been notified about the posted complaint.
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      B
      Bhunesh Bhati
      from Mumbai, Maharashtra
      Apr 18, 2019
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      Address: Jodhpur, Rajasthan

      Sir,
      I am vijay kumar tak s/o pukhraj tak
      I have lost my pacl certificate and i am not able to submit the refund form without pacl certificate on pacl refund portal so i request you to plz provide me duplicate certificate before due date of submitting refund form i. E.[protected].
      My pacl registration no. Is u[protected]
      And my mailing address is [protected]@gmail.com
      Thank you
      PACL India customer support has been notified about the posted complaint.
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        S
        Snehsagar Enterprises
        from Daman, Daman and Diu
        Apr 18, 2019
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        Address: Ambika Niketan Hsg. Society, Plot No. 106, Room No. G-4, Haria Park, Dungra, Vapi 396 193, 396193

        Dear Sir / Madam, I Tripurari Kumar J. Pandey, my wife Vrijavasini T. Pandey is the member of PACL Ltd. By oversight we have not received policy certificate from your side. Sharing you scan copy of payment receipt copy for your kind reference & kind action.
        Due to non availability of certificate copy unable to apply online for refund application. So please courier the same on our residential address shared in our this complaints form & soft copy of my email id : [protected]@yahoo.co.in
        +1 photos
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          S
          Shakil Ansari
          from Mumbai, Maharashtra
          Apr 18, 2019
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          Address: Araria, Bihar, 854328

          Dear Sir
          NAME MUBARAK MIYA
          S/O- JAKIR ANSARI
          Address - bechotola dhakshin maheshwari po+ps-jogbani, district-araria bihar 854328
          PACL had opened its account in the company whose agreement was in[protected].
          In which I deposited the money till 2018. After that the bank was transferred from here.
          Because of which I had to face a lot of trouble.
          I request you to give me your money back.
          +1 photos
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            M
            Malamma
            from Pune, Maharashtra
            Apr 18, 2019
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            Address: Sudarshan nagar, Pune, Maharashtra, 411033
            Website: PACL india

            Please refund my money i have provide my all details as per our referance.

            My maturity date is 13.01.2017. Please do needful. I am deposit time to time your scheme. Herewith enclosing my photo, pancard scan copy and original pacl original certificate and my janata sahakari bank cancel cheque leave scan copy.
            I am provide my all details. Needful
            +1 photos
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              A
              Amitadb
              from Delhi, Delhi
              Apr 16, 2019
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              Dear sir/madam,

              I have already submitted my pacl certificate & receipt to the person who was working in your pacl company branch which was located at pathankot but now your company has been closed. Hence, i am solemnly requesting you to send the scanned soft copies of my pacl certificate & receipt to my email address amita.[protected]@gmail.com for amount refund.

              Please find the details below:

              Registration no. (Policy no.)- U[protected]
              QRC No: CZ[protected]
              name: amita kumari d/o sukhdev kumar
              open date: 29/12/2009
              maturity end date: 29/12/2015
              total amount paid: 52000/-
              vill: farwal colony
              po: sarna station
              teh. & dist: pathankot
              punjab-145001
              contact no: [protected]

              Thank you
              +1 photos
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                S
                Shwetha K R
                Apr 16, 2019
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                Address: 1st floor, bhandigadi shopping complex, nehru road, Shimoga, Shimoga, Karnataka, 577201

                While trying to register in www.sebipaclrefund.co.in for applying refund request from PACL I am facing below issue.
                Error is displayed as "This PACL number does not exist as per our records."

                Since last date to submit the application is April 30th, please help to fix this issue as soon as possible so that I can register and apply.

                Thank you in advance
                +1 photos
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                  D
                  devseem
                  from Gurgaon, Haryana
                  Apr 16, 2019
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                  Address: Khurja, Bulandshahr, Uttar Pradesh, 203131

                  I am devendra Saini. I started investing in pacl india limited on 11/05/2012.

                  My registration no is U[protected]. When i am trying to fill registration form for refund in sebipaclrefund.co.in, as i request for otp a message occur as "this pacl does not exist as per our records".

                  i have paid my installment in same registration no, then how my registration no. U[protected] is not exist in your record.

                  Requesting u to given me a right information as early as possible because the last date of submission is near by.

                  Name: Devendra Saini
                  Email: devendra.[protected]@gmail.com
                  PACL India customer support has been notified about the posted complaint.
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                  While. Applying refund claim the website says service is unavailable.
                  PL restore the issue for making refund as last date is fixed 30.4.19.
                  PL inform me the procedure for making the claim
                  Reply
                  We want pacl certificate number
                  Reply
                  Sir I lost bond so pls sir again registration no
                  Ajijul nisha w/o wajid ali
                  Bainti khurd tamarse pur sultanpur
                  Reply
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                    S
                    shashank.n13
                    Apr 15, 2019
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                    I have tried filling up pacl refund form (My certificate number is n[protected]. On the last page where i am required to upload all the receipts and certificate, i am able to upload only one receipt. Following which i am unable to add further receipts. The deadline for form completion is approaching. I have a total of 18 receipts to be uploaded. Kindly guide me how to proceed — should i submit form with just one receipt?
                    PACL India customer support has been notified about the posted complaint.
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                    Website Is Not Working Properly.
                    firstly, it was earlier not accepting registration no and now website is not working at all.
                    do something.
                    thank you
                    Reply
                    From 9th of April to 11th of April
                    U[protected]
                    The documents like PAN #, 1st page of Bank pass book xerox, photo, PACL certificate are to be uploaded to website as per orders passed by SEBI. All the steps for document uploads were followed. The system is not working when the last document at Step 4 is to be uploaded
                    Reply
                    480
                    Reply
                    I have done with registration 2 week back, now your webpage service is not available
                    Reply
                    My name is jitendra pathak,
                    I am not able to register for online application . u[protected] this is number is does not registration. when the enter in website message by "this number already register". When the forgotton password - message I saw "mobile no invalid mobile no"
                    Please sir give me solve this problem.
                    [protected]@gmail.com
                    Reply
                    Pacl India — Unable to upload receipts of pacl for refund

                    I have tried filling up PACL refund form online. On the last page where i am required to upload all the receipts and certificate, I have uploaded only 12 receipts. Following which i am unable to add further receipts. All the fields in the tab are grayed out. The deadline for form completion is almost going to end. I have more receipts that needs to be uploaded. Kindly guide me how to proceed. I am unable to complete the procedure due to this issue?

                    I have also send an email to [protected]@sebi.gov.in but I am awaiting their await

                    Kindly assist. This is really URGENT -

                    On behalf of Saroj Gupta, Mumbai
                    Reply
                    Shyamkumarm's reply, Jul 1, 2019
                    Did you get any response from nodal officer? I am facing the same issue.
                    Did anyone get any resolution for this? Even i am not able to upload receipts in step 4. Please assist.
                    Reply
                    I am unable to upload PACL certificate and receipt copies. Constantly getting error while uploading the documents. Please find attachment for the error message.
                    Reply
                    Subhankar Nath Sharma's reply, Jul 27, 2019
                    My id : U257013693
                    In the first page, it will ask for total number of documents...if you have mentioned one, you will be able to upload only one document. Update total number of receipts, and you will be able to upload the documents. whatsapp me if you have any questions. [protected].
                    Reply
                    Subhankar Nath Sharma's reply, Jul 28, 2019
                    I have mentioned it as 10 as I have one certificate and 9 receipt copies/
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                      J
                      jitendraranwa600
                      from Bharatpur, Rajasthan
                      Apr 15, 2019
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                      Address: vill santwas post jajekalan shahpura, Jaipur, Rajasthan

                      I am trying to fill my registration no u[protected] for registration in sebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration on my emil id [protected]@gmail.com. Tha last date of registration is 30.04.2019 so please send me correct registration no. On my mail id
                      PACL India customer support has been notified about the posted complaint.
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                      Lost my certificate

                      reg. no - Comment #3405761 - Image #0
                      reg. no - Comment #3405761 - Image #1
                      reg. no - Comment #3405761 - Image #2
                      Reply
                      The service is unavailable
                      Reply
                      Please solve this problem the website is not running properly the images were not uploaded solve the server problem and the last date is icreases or not thanku ..
                      Reply
                      Sir today I fill all the particular in fund form. But I made a mistake in IFSC code... What to do
                      Reply
                      The site is not responding.. it says the service is unavailable.. please check help as I have to submit my request for refund.
                      Reply
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                        O
                        Officer Incharge Exam GP Hisar
                        from Haldwani, Uttarakhand
                        Apr 16, 2019
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                        Address: 125001

                        Dear sir my pacl certificate was lost and now i want to apply for refund. Is ani solution. My certificate no. As per receipt u[protected] named neelam devi w/o sh. Suresh parsad. Without this certificate no claim will be allowed.
                        You are requested please solve the above said problem. If there is any process to find claim please tell me. I humbly thankful for this.
                        PACL India customer support has been notified about the posted complaint.
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                        Registration site is not opening arrange any Office to collect the documents
                        Reply
                        Dear sir
                        i beg to inform you that i am a customer of pacl ltd i want to apply my online refund system but this www.sebipaclrefund.co.in is not working please do something
                        thanking you
                        Reply
                        My name is, meera santosh binekar
                        plz sir change my moblie no for pacl my moble no is [protected]
                        Reply
                        I don't have all receipt please send all receipt for me my mail id is [protected]@yohoo.com
                        Reply
                        Pacl refund online website is not working properly please solve this issue
                        Reply
                        Sir
                        my name is - nangi devi saini
                        w/o prasadi lal saini
                        address- 26 banapura sainiyo ki dhani teh-baswa dist-dausa pin-303313
                        Reply
                        Hi,

                        My name is Rajesh, I am not able to upload scanned copy/documents.
                        Please provide me solution, my mail id is [protected]@gmail.com.
                        or notify me on [protected].
                        Reply
                        I have certificate of pacl india ltd on my wife name in the cerficate the surname is vaghani but in pan card and all my wife document the surname is patel so i request you can i have upload the document

                        Thanks

                        satish patel
                        Reply
                        Trying to refund PACL through claim even after providing valid number not able to refund it.

                        emailid: [protected]@gmail.com
                        phone no:[protected]

                        Please reach out to me so that I can provide valid registration number
                        Reply
                        Regarding sir
                        My pacl all documents is lost plZ help me search by name and address
                        Reply
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                          S
                          Suba Felix
                          from Karur, Tamil Nadu
                          Apr 15, 2019
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                          Address: New Delhi, Delhi

                          Sir,
                          I can't register my pacl certificate registration number before login as I get the error as PACL certificate registration number mismatch whenever I reenter it . My pacl registration no is U[protected] . Getting the page for registration itself takes time and then also I get this error message. The website takes too long to respond while uploading documents. Please do the needful.
                          PACL India customer support has been notified about the posted complaint.
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                          I have not registered my policey u[protected] yet but my police already show when i registered policy...
                          please reset my policy Mobile No...

                          Policy No U[protected]

                          can't register - Comment #3405607 - Image #0
                          Reply
                          I Have register the PACL India website given by SEBI.I have uploaded my all document but I forget to upload my all receipt.
                          So can you help me out as soon as possible.

                          Thank You

                          can't register - Comment #3405967 - Image #0
                          Reply
                          Pacl refund site not open. Site is very very slow. Message display "service unavailable". Please solve problem as early as possible.
                          Reply
                          Pacl reg. No. U23249933
                          my password is lost.
                          And i have no registered mob plz help me. Avoilable mob no-[protected]
                          Reply
                          I complent i am not fill the form and website nit working
                          Reply
                          Check
                          my account balance
                          Registration no u[protected]
                          Name Mr Sudama Bharti
                          Please send my balance detail in my email ID [protected]@gmail.com
                          Reply
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                            S
                            sakshykajal
                            from Mumbai, Maharashtra
                            Apr 14, 2019
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                            Address: Bhagat singh, 400104

                            My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                            I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?..now how to fill the form..let me know
                            PACL India customer support has been notified about the posted complaint.
                            View replies
                            Plz sir give me my pacl certificate
                            certificate no U[protected]
                            NAME anusaya vishwanath chavan
                            mo no [protected]
                            Reply
                            After entering the receipt number and mobile number no OTP is not generated and the page says the service is unavaliable
                            Reply
                            My name : V. Manimaran

                            Father name : Viswanathan

                            Address: 29/348 vrundavan flat
                            hatkeshwar, અમરાઇવાડી, Ahmedabad.

                            C. S. C code: 005

                            C. S. S no. : R0096/12

                            Receipt no. R5364700

                            Payment plan & no.And term: 328/5 Y6 M

                            Plot reg. No. : V[protected]

                            Agency code: WS[protected]

                            Agency unit code: WS[protected]
                            Reply
                            My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                            I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?..now how to fill the form..let me know

                            My Name is L. Veeramani S/o. Mr. Lakshmanan
                            Reciept No. FO453116
                            Reply
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                              D
                              Drdony
                              from Jind, Haryana
                              Apr 13, 2019
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                              Address: Bimla Devi W/O Babu Ram Saini, HN4575, WN-09, Gandhi Chowk, Ellenabad, Sirsa, Haryana, 125102

                              Sir, my policy has been matured on 20/07/2015 and i have been submitted bond certificate and final receipt on 30/07/2015. I have acknowledgement back buy letter issued by company but i am unable to upload that back buy letter because system only accept receipt not acknowledgement slip.. Please help me i am so worried. Hope for your kind cooperation. Thank you.
                              PACL India customer support has been notified about the posted complaint.
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                              Dear representetive

                              i mesed to some reciep so plese send me 3 to 9 number reciept
                              by mail

                              [protected]@yahoo.Co.In

                              thank you

                              complaint about acknowledgement back buy letter - Comment #3405752 - Image #0
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                                R
                                Ram2118
                                from Delhi, Delhi
                                Apr 13, 2019
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                                Hi,
                                I have already submitted all my pacl certificates to the persons who were working in your pacl company.Hence, i am requesting you to send the scanned soft copies of my pacl certificates & receipts to my email address of [protected]@gmail.com

                                The registration no
                                U[protected].
                                Name: Venkateswara Rao   Replace all
                                PACL India customer support has been notified about the posted complaint.
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                                I have not received the Maturity Amount for the Below mentioned :

                                Registration No U[protected]
                                Date of Commencement 30/3/2009
                                Maturity Date 30/03/2016
                                Amt : 37500/-

                                Registration No U[protected]
                                Date of Commencement 30/3/2009
                                Maturity Date 30/03/2016
                                Amt : 30000/-

                                pacl certificate and receipts missing - Comment #3405767 - Image #0
                                pacl certificate and receipts missing - Comment #3405767 - Image #1
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                                  Devan Xerox
                                  from Chennai, Tamil Nadu
                                  Apr 13, 2019
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                                  Address: 33/13 1st floor Kaliamman Koil Street, Sai Nagar Annexe, Chinmaya Nagar,, Chennai, Tamil Nadu, 600087

                                  Dear sir,
                                  I am policy holder mrs. N. Rajeshwari pacl india limited my insurance period is 5 and half years. I have complete in 37 months and interest. That time company issued starting so i want to take my refund. I want refund our policy money there are several person to tried the company agent but there no response from there side we want our money back as soon as the process of refunding our policy inform us soon. My policy detailed is under;

                                  Name: n rajeshwari
                                  Certificate no: u[protected]
                                  Certificate issue date :18.08.2010
                                  Last paid date : 30.10.2013

                                  Document attached please find it.

                                  1. Policy receipt
                                  2. Passbook front page
                                  3. Pan card
                                  4. Cancelled cheque
                                  5. Photo
                                  6. Last receipt

                                  Mob: 988
                                  +4 photos
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                                    Rakhi Dhoot
                                    from Mumbai, Maharashtra
                                    Apr 13, 2019
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                                    Address: 88/2+3b,vrudhwan colony azadwadi ganpatimandir kothrud pune-38, 411038

                                    I have no receipt but u[protected] plz help of certificate number plz plz [protected]@gmail.com plz send me a certificate of the savita onkar dhoot plz give me a at least certificate and receipt of payment plz i request you sir plz help me. Solving the problem... I request you you sir thank you plz really need of the refund of the pacl ltd. So really helpful of give me a certificate
                                    PACL India customer support has been notified about the posted complaint.
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                                      B
                                      Bajrangoyal
                                      from Mumbai, Maharashtra
                                      Apr 12, 2019
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                                      Address: New Delhi, Delhi, 110001

                                      Dear sir,
                                      When i am registering pacl registration number there is a message showing "this pacl no does not exist as per our records". This policy is on my grandmother's name (Smt savitri devi). Registration number is _ u[protected]. My email address is - [protected]@gmail.com and my phone number is [protected]. Please provide me the correct registration number.
                                      PACL India customer support has been notified about the posted complaint.
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                                        N
                                        Nvcvijay
                                        from Mumbai, Maharashtra
                                        Apr 12, 2019
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                                        Address: Jaipur Dausa., Jaipur, Rajasthan, 302006
                                        Website: Jaipur Dausa

                                        Dear team,

                                        When i am trying to register the pacl bond of my mother's, it is showing already registered. It is registered with someone else mobile no.

                                        Registration no - u[protected]
                                        Name - seeta devi sharma
                                        Please look into this matter and help to resolve the issue.
                                        Please call me undersigned for any information.

                                        Regards,
                                        Vijay sharma s/o sita devi
                                        Mob - [protected],
                                        PACL India customer support has been notified about the posted complaint.
                                        May 04, 2019
                                        Updated by Nvcvijay                                         Dear Team,

                                        Yet not resolved the complaint, i haven't received any call or msz regarding this. It is tacking me in financial trouble.
                                        Please do the needful on urgent basis.
                                        May 04, 2019
                                        Updated by Nvcvijay                                         Dear Team,

                                        Yet not resolved the complaint, i haven't received any call or msz regarding this. It is taking me in financial trouble.
                                        Please do the needful on urgent basis.
                                        May 14, 2019
                                        Updated by Nvcvijay                                         REMINDER 1

                                        Dear Team,

                                        It is pending since long time .I am not getting revert from your side.
                                        Please update the status and resolve the issue.

                                        Mob -[protected]
                                        May 23, 2019
                                        Updated by Nvcvijay                                         REMINDER 2

                                        Dear Team,

                                        Even after many requests and mail i am not getting any revert from your side.
                                        I don't know why it is taking too much time to revert only, will get any revert or i have to wait infinity time period ?
                                        Kindly take it on urgent basis and resolve the issue else i have to GO FOR any legal action against it.

                                        Please revert.
                                        Aug 04, 2019
                                        Updated by Nvcvijay                                         you all are such ###...
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