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PACL India Complaints & Reviews

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Updated: Mar 28, 2026
Complaints 2721
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253
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Bad 😕 It seems that PACL India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PACL India reviews & complaints page 38

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S
Santosh Vishwakarma janux
from Mumbai, Maharashtra
Apr 19, 2019
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Address: kandiwali east., Jaunpur, Uttar Pradesh, 400101

When i am trying to fill my registration no u[protected] for registration in sebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration no at my email [protected]@gmail.com my certificate receipt no is. F0634400. Please send the details as early as possible because the last date for applying is 30 april 2019
PACL India customer support has been notified about the posted complaint.
Apr 19, 2019
Updated by Santosh Vishwakarma janux my registration no u[protected]
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    M
    Mahiritu
    from Bengaluru, Karnataka
    Apr 19, 2019
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    Address: #125, Kundalahalli Bangalore, 560037

    Hi sir/madam

    This is mahesha, i had a policy in pacl india, i dont have a bond certificate and don't have even the xerox copy of that. My policies is at the mysore branch are fully paid and don't have my policy number. How i can go through with the acknowledgment / is there any possibility to get the duplicate bond certificates for the following registration number
    PACL India customer support has been notified about the posted complaint.
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      V
      Vikas singh Narwaria
      from Mumbai, Maharashtra
      Apr 19, 2019
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      Address: Pitambara colony habits Gwalior MP, Gwalior, Madhya Pradesh, 474003

      Sir,
      I am vikas singh
      I have lost my pacl certificate and i am not able to submit the refund form without pacl certificate on pacl refund portal so i request you to plz provide me duplicate certificate before due date of submitting refund form i. E.[protected].
      My pacl registration no. Is u[protected]
      And my mailing address is [protected]@gmail.com
      PACL India customer support has been notified about the posted complaint.
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        N
        navjodh
        from Pathankot, Punjab
        Apr 19, 2019
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        Address: H.294/a w.no.5 sangalpura road near goalmandir Gurdaspur, Gurdaspur, Punjab, 143521

        My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
        I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?.. Now how to fill the form.. Let me know
        PACL India customer support has been notified about the posted complaint.
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          I
          iswarya Rajasekaran
          from Delhi, Delhi
          Apr 19, 2019
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          Address: 627358

          Dear sir / madam,

          We have already submitted our pacl certificate and received acknowledgement for that. Now, we do not have the photocopy of the certificate also. Also, we do not have all the receipts for installments. Some one or two are missing. What is the procedure to file the claim for this case. Also, when can we expect the notification for this case from sebi. Kindly advise..
          PACL India customer support has been notified about the posted complaint.
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            B
            Bhunesh Bhati
            from Mumbai, Maharashtra
            Apr 18, 2019
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            Address: Jodhpur, Rajasthan

            Sir,
            I am vijay kumar tak s/o pukhraj tak
            I have lost my pacl certificate and i am not able to submit the refund form without pacl certificate on pacl refund portal so i request you to plz provide me duplicate certificate before due date of submitting refund form i. E.[protected].
            My pacl registration no. Is u[protected]
            And my mailing address is [protected]@gmail.com
            Thank you
            PACL India customer support has been notified about the posted complaint.
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              S
              Snehsagar Enterprises
              from Daman, Daman and Diu
              Apr 18, 2019
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              Address: Ambika Niketan Hsg. Society, Plot No. 106, Room No. G-4, Haria Park, Dungra, Vapi 396 193, 396193

              Dear Sir / Madam, I Tripurari Kumar J. Pandey, my wife Vrijavasini T. Pandey is the member of PACL Ltd. By oversight we have not received policy certificate from your side. Sharing you scan copy of payment receipt copy for your kind reference & kind action.
              Due to non availability of certificate copy unable to apply online for refund application. So please courier the same on our residential address shared in our this complaints form & soft copy of my email id : [protected]@yahoo.co.in
              PACL India customer support has been notified about the posted complaint.
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                S
                Shakil Ansari
                from Mumbai, Maharashtra
                Apr 18, 2019
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                Address: Araria, Bihar, 854328

                Dear Sir
                NAME MUBARAK MIYA
                S/O- JAKIR ANSARI
                Address - bechotola dhakshin maheshwari po+ps-jogbani, district-araria bihar 854328
                PACL had opened its account in the company whose agreement was in[protected].
                In which I deposited the money till 2018. After that the bank was transferred from here.
                Because of which I had to face a lot of trouble.
                I request you to give me your money back.
                PACL India customer support has been notified about the posted complaint.
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                  M
                  Malamma
                  from Pune, Maharashtra
                  Apr 18, 2019
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                  Address: Sudarshan nagar, Pune, Maharashtra, 411033
                  Website: PACL india

                  Please refund my money i have provide my all details as per our referance.

                  My maturity date is 13.01.2017. Please do needful. I am deposit time to time your scheme. Herewith enclosing my photo, pancard scan copy and original pacl original certificate and my janata sahakari bank cancel cheque leave scan copy.
                  I am provide my all details. Needful
                  PACL India customer support has been notified about the posted complaint.
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                    A
                    Amitadb
                    from Delhi, Delhi
                    Apr 16, 2019
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                    Dear sir/madam,

                    I have already submitted my pacl certificate & receipt to the person who was working in your pacl company branch which was located at pathankot but now your company has been closed. Hence, i am solemnly requesting you to send the scanned soft copies of my pacl certificate & receipt to my email address amita.[protected]@gmail.com for amount refund.

                    Please find the details below:

                    Registration no. (Policy no.)- U[protected]
                    QRC No: CZ[protected]
                    name: amita kumari d/o sukhdev kumar
                    open date: 29/12/2009
                    maturity end date: 29/12/2015
                    total amount paid: 52000/-
                    vill: farwal colony
                    po: sarna station
                    teh. & dist: pathankot
                    punjab-145001
                    contact no: [protected]

                    Thank you
                    PACL India customer support has been notified about the posted complaint.
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                      S
                      Shwetha K R
                      Apr 16, 2019
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                      Address: 1st floor, bhandigadi shopping complex, nehru road, Shimoga, Shimoga, Karnataka, 577201

                      While trying to register in www.sebipaclrefund.co.in for applying refund request from PACL I am facing below issue.
                      Error is displayed as "This PACL number does not exist as per our records."

                      Since last date to submit the application is April 30th, please help to fix this issue as soon as possible so that I can register and apply.

                      Thank you in advance
                      PACL India customer support has been notified about the posted complaint.
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                        D
                        devseem
                        from Gurgaon, Haryana
                        Apr 16, 2019
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                        Address: Khurja, Bulandshahr, Uttar Pradesh, 203131

                        I am devendra Saini. I started investing in pacl india limited on 11/05/2012.

                        My registration no is U[protected]. When i am trying to fill registration form for refund in sebipaclrefund.co.in, as i request for otp a message occur as "this pacl does not exist as per our records".

                        i have paid my installment in same registration no, then how my registration no. U[protected] is not exist in your record.

                        Requesting u to given me a right information as early as possible because the last date of submission is near by.

                        Name: Devendra Saini
                        Email: devendra.[protected]@gmail.com
                        PACL India customer support has been notified about the posted complaint.
                        View replies
                        While. Applying refund claim the website says service is unavailable.
                        PL restore the issue for making refund as last date is fixed 30.4.19.
                        PL inform me the procedure for making the claim
                        Reply
                        We want pacl certificate number
                        Reply
                        Sir I lost bond so pls sir again registration no
                        Ajijul nisha w/o wajid ali
                        Bainti khurd tamarse pur sultanpur
                        Reply
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                          S
                          shashank.n13
                          Apr 15, 2019
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                          I have tried filling up pacl refund form (My certificate number is n[protected]. On the last page where i am required to upload all the receipts and certificate, i am able to upload only one receipt. Following which i am unable to add further receipts. The deadline for form completion is approaching. I have a total of 18 receipts to be uploaded. Kindly guide me how to proceed — should i submit form with just one receipt?
                          PACL India customer support has been notified about the posted complaint.
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                          Website Is Not Working Properly.
                          firstly, it was earlier not accepting registration no and now website is not working at all.
                          do something.
                          thank you
                          Reply
                          From 9th of April to 11th of April
                          U[protected]
                          The documents like PAN #, 1st page of Bank pass book xerox, photo, PACL certificate are to be uploaded to website as per orders passed by SEBI. All the steps for document uploads were followed. The system is not working when the last document at Step 4 is to be uploaded
                          Reply
                          480
                          Reply
                          I have done with registration 2 week back, now your webpage service is not available
                          Reply
                          My name is jitendra pathak,
                          I am not able to register for online application . u[protected] this is number is does not registration. when the enter in website message by "this number already register". When the forgotton password - message I saw "mobile no invalid mobile no"
                          Please sir give me solve this problem.
                          [protected]@gmail.com
                          Reply
                          Pacl India — Unable to upload receipts of pacl for refund

                          I have tried filling up PACL refund form online. On the last page where i am required to upload all the receipts and certificate, I have uploaded only 12 receipts. Following which i am unable to add further receipts. All the fields in the tab are grayed out. The deadline for form completion is almost going to end. I have more receipts that needs to be uploaded. Kindly guide me how to proceed. I am unable to complete the procedure due to this issue?

                          I have also send an email to [protected]@sebi.gov.in but I am awaiting their await

                          Kindly assist. This is really URGENT -

                          On behalf of Saroj Gupta, Mumbai
                          Reply
                          Shyamkumarm's reply, Jul 1, 2019
                          Did you get any response from nodal officer? I am facing the same issue.
                          Did anyone get any resolution for this? Even i am not able to upload receipts in step 4. Please assist.
                          Reply
                          I am unable to upload PACL certificate and receipt copies. Constantly getting error while uploading the documents. Please find attachment for the error message.
                          Reply
                          Subhankar Nath Sharma's reply, Jul 27, 2019
                          My id : U257013693
                          In the first page, it will ask for total number of documents...if you have mentioned one, you will be able to upload only one document. Update total number of receipts, and you will be able to upload the documents. whatsapp me if you have any questions. [protected].
                          Reply
                          Subhankar Nath Sharma's reply, Jul 28, 2019
                          I have mentioned it as 10 as I have one certificate and 9 receipt copies/
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                            J
                            jitendraranwa600
                            from Bharatpur, Rajasthan
                            Apr 15, 2019
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                            Address: vill santwas post jajekalan shahpura, Jaipur, Rajasthan

                            I am trying to fill my registration no u[protected] for registration in sebipaclrefund.co.in than its gives a message that the registration number does not exist as per our record. So please provide me my correct registration on my emil id [protected]@gmail.com. Tha last date of registration is 30.04.2019 so please send me correct registration no. On my mail id
                            PACL India customer support has been notified about the posted complaint.
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                            Lost my certificate
                            Reply
                            The service is unavailable
                            Reply
                            Please solve this problem the website is not running properly the images were not uploaded solve the server problem and the last date is icreases or not thanku ..
                            Reply
                            Sir today I fill all the particular in fund form. But I made a mistake in IFSC code... What to do
                            Reply
                            The site is not responding.. it says the service is unavailable.. please check help as I have to submit my request for refund.
                            Reply
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                              O
                              Officer Incharge Exam GP Hisar
                              from Haldwani, Uttarakhand
                              Apr 16, 2019
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                              Address: 125001

                              Dear sir my pacl certificate was lost and now i want to apply for refund. Is ani solution. My certificate no. As per receipt u[protected] named neelam devi w/o sh. Suresh parsad. Without this certificate no claim will be allowed.
                              You are requested please solve the above said problem. If there is any process to find claim please tell me. I humbly thankful for this.
                              PACL India customer support has been notified about the posted complaint.
                              View replies
                              Registration site is not opening arrange any Office to collect the documents
                              Reply
                              Dear sir
                              i beg to inform you that i am a customer of pacl ltd i want to apply my online refund system but this www.sebipaclrefund.co.in is not working please do something
                              thanking you
                              Reply
                              My name is, meera santosh binekar
                              plz sir change my moblie no for pacl my moble no is [protected]
                              Reply
                              I don't have all receipt please send all receipt for me my mail id is [protected]@yohoo.com
                              Reply
                              Pacl refund online website is not working properly please solve this issue
                              Reply
                              Sir
                              my name is - nangi devi saini
                              w/o prasadi lal saini
                              address- 26 banapura sainiyo ki dhani teh-baswa dist-dausa pin-303313
                              Reply
                              Hi,

                              My name is Rajesh, I am not able to upload scanned copy/documents.
                              Please provide me solution, my mail id is [protected]@gmail.com.
                              or notify me on [protected].
                              Reply
                              I have certificate of pacl india ltd on my wife name in the cerficate the surname is vaghani but in pan card and all my wife document the surname is patel so i request you can i have upload the document

                              Thanks

                              satish patel
                              Reply
                              Trying to refund PACL through claim even after providing valid number not able to refund it.

                              emailid: [protected]@gmail.com
                              phone no:[protected]

                              Please reach out to me so that I can provide valid registration number
                              Reply
                              Regarding sir
                              My pacl all documents is lost plZ help me search by name and address
                              Reply
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                                S
                                Suba Felix
                                from Karur, Tamil Nadu
                                Apr 15, 2019
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                                Address: New Delhi, Delhi

                                Sir,
                                I can't register my pacl certificate registration number before login as I get the error as PACL certificate registration number mismatch whenever I reenter it . My pacl registration no is U[protected] . Getting the page for registration itself takes time and then also I get this error message. The website takes too long to respond while uploading documents. Please do the needful.
                                PACL India customer support has been notified about the posted complaint.
                                View replies
                                I have not registered my policey u[protected] yet but my police already show when i registered policy...
                                please reset my policy Mobile No...

                                Policy No U[protected]
                                Reply
                                I Have register the PACL India website given by SEBI.I have uploaded my all document but I forget to upload my all receipt.
                                So can you help me out as soon as possible.

                                Thank You
                                Reply
                                Pacl refund site not open. Site is very very slow. Message display "service unavailable". Please solve problem as early as possible.
                                Reply
                                Pacl reg. No. U23249933
                                my password is lost.
                                And i have no registered mob plz help me. Avoilable mob no-[protected]
                                Reply
                                I complent i am not fill the form and website nit working
                                Reply
                                Check
                                my account balance
                                Registration no u[protected]
                                Name Mr Sudama Bharti
                                Please send my balance detail in my email ID [protected]@gmail.com
                                Reply
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                                  S
                                  sakshykajal
                                  from Mumbai, Maharashtra
                                  Apr 14, 2019
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                                  Address: Bhagat singh, 400104

                                  My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                                  I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?..now how to fill the form..let me know
                                  PACL India customer support has been notified about the posted complaint.
                                  View replies
                                  Plz sir give me my pacl certificate
                                  certificate no U[protected]
                                  NAME anusaya vishwanath chavan
                                  mo no [protected]
                                  Reply
                                  After entering the receipt number and mobile number no OTP is not generated and the page says the service is unavaliable
                                  Reply
                                  My name : V. Manimaran

                                  Father name : Viswanathan

                                  Address: 29/348 vrundavan flat
                                  hatkeshwar, અમરાઇવાડી, Ahmedabad.

                                  C. S. C code: 005

                                  C. S. S no. : R0096/12

                                  Receipt no. R5364700

                                  Payment plan & no.And term: 328/5 Y6 M

                                  Plot reg. No. : V[protected]

                                  Agency code: WS[protected]

                                  Agency unit code: WS[protected]
                                  Reply
                                  My registration on sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                                  I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?..now how to fill the form..let me know

                                  My Name is L. Veeramani S/o. Mr. Lakshmanan
                                  Reciept No. FO453116
                                  Reply
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                                    D
                                    Drdony
                                    from Jind, Haryana
                                    Apr 13, 2019
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                                    Address: Bimla Devi W/O Babu Ram Saini, HN4575, WN-09, Gandhi Chowk, Ellenabad, Sirsa, Haryana, 125102

                                    Sir, my policy has been matured on 20/07/2015 and i have been submitted bond certificate and final receipt on 30/07/2015. I have acknowledgement back buy letter issued by company but i am unable to upload that back buy letter because system only accept receipt not acknowledgement slip.. Please help me i am so worried. Hope for your kind cooperation. Thank you.
                                    PACL India customer support has been notified about the posted complaint.
                                    View replies
                                    Dear representetive

                                    i mesed to some reciep so plese send me 3 to 9 number reciept
                                    by mail

                                    [protected]@yahoo.Co.In

                                    thank you
                                    Reply
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                                      R
                                      Ram2118
                                      from Delhi, Delhi
                                      Apr 13, 2019
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                                      Hi,
                                      I have already submitted all my pacl certificates to the persons who were working in your pacl company.Hence, i am requesting you to send the scanned soft copies of my pacl certificates & receipts to my email address of [protected]@gmail.com

                                      The registration no
                                      U[protected].
                                      Name: Venkateswara Rao   Replace all
                                      PACL India customer support has been notified about the posted complaint.
                                      View replies
                                      I have not received the Maturity Amount for the Below mentioned :

                                      Registration No U[protected]
                                      Date of Commencement 30/3/2009
                                      Maturity Date 30/03/2016
                                      Amt : 37500/-

                                      Registration No U[protected]
                                      Date of Commencement 30/3/2009
                                      Maturity Date 30/03/2016
                                      Amt : 30000/-
                                      Reply
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                                        Devan Xerox
                                        from Chennai, Tamil Nadu
                                        Apr 13, 2019
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                                        Address: 33/13 1st floor Kaliamman Koil Street, Sai Nagar Annexe, Chinmaya Nagar,, Chennai, Tamil Nadu, 600087

                                        Dear sir,
                                        I am policy holder mrs. N. Rajeshwari pacl india limited my insurance period is 5 and half years. I have complete in 37 months and interest. That time company issued starting so i want to take my refund. I want refund our policy money there are several person to tried the company agent but there no response from there side we want our money back as soon as the process of refunding our policy inform us soon. My policy detailed is under;

                                        Name: n rajeshwari
                                        Certificate no: u[protected]
                                        Certificate issue date :18.08.2010
                                        Last paid date : 30.10.2013

                                        Document attached please find it.

                                        1. Policy receipt
                                        2. Passbook front page
                                        3. Pan card
                                        4. Cancelled cheque
                                        5. Photo
                                        6. Last receipt

                                        Mob: 988
                                        PACL India customer support has been notified about the posted complaint.
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