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PACL India Complaints & Reviews

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Updated: Mar 28, 2026
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PACL India reviews & complaints page 36

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S
sachitha
Apr 25, 2019
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Address: #263, Bommanakatte, Shimoga, Karnataka, 577302

I have tried filling up pacl refund form (My certificate number is n[protected]. On the last page where i am required to upload all the receipts and certificate, i am able to upload only one receipt. Following which i am unable to add further receipts, all feild are greyed out.
The deadline for form completion is approaching. I have a total of 18 receipts to be uploaded. Kindly guide me how to proceed — should i submit form with just one receipt?
PACL India customer support has been notified about the posted complaint.
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    batevoor
    Apr 25, 2019
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    Address: Kerala , India

    My wife took a policy of PACL in the year 2008 and premium set for the same was Rs:4600/- The policy was matured in the year 2013. We have paid all permimum till maturity date withour break .The original certificate also collected from us by the local agent . But the fund for the same not been received yet. As per local agent, they had submitted the certificate to PACL reginal office, Kollam, Kerala for fund . But money not received yet. Certicicate copy attached herewith for reference .

    More than 6 years passed and the receipts of fund still unknown .

    Pls hepl to get the fund asap.
    PACL India customer support has been notified about the posted complaint.
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      Sangeeta k c
      from Gurgaon, Haryana
      Apr 25, 2019
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      Address: 1st Floor, ADJACENT SYNDICATE BANK 47-BP, FARIDABAD - 121001, Faridabad, Haryana, 121001

      I am trying to Put My Policy Claim on PACL Refund Site. But My Registration Number is Showing Unavailable/ does not exist. When I am trying to call number +[protected] number line is always busy. When I am Tried to Search customer care mail id. no mail id showing..

      My PACL Registration No. and date is U[protected]/16/10/2011

      Contact email :[protected]@gmail.com
      PACL India customer support has been notified about the posted complaint.
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        P
        poorini
        from Coimbatore, Tamil Nadu
        Apr 25, 2019
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        Address: P7,uppilipalayam police quatrus,coimbatore,tamil nadu., 641015

        Dear sir/madam,

        For pacl refund i registered with my proof and bond certificate but i forgot to upload the receipt scan copy, once we open the id i cannot reedit so kindly help us to complete the process and get the refund amount. Claint name : p. Dhanalakshmi.
        Address : p7, uppili palayam police quatrus, coimbatore,
        Tamil nadu _ 641018.
        Certificate register number ; u[protected] dt 31.07.2012,
        Contact number : [protected],
        Mail id : [protected]@gmail.com,

        Iwant to upload the receipts scan copy to complete the process
        PACL India customer support has been notified about the posted complaint.
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          S
          Syed Ramiz Ahmad
          from Pune, Maharashtra
          Apr 25, 2019
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          Address: Dhantoli, Nagpur, Maharashtra, 440009

          Sir, my old number which war registered for getting OTP is changed due to some reason and now i am getting problem in getting the OTP for the registration, my registration number is UO86614571 . I want you to kindly and urgently change my registered mobile number to my new number that is [protected] so, that i can do the registration and refund my money.
          Thank you.
          regards.
          PACL India customer support has been notified about the posted complaint.
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            G
            gaurav baman
            from Delhi, Delhi
            Apr 25, 2019
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            Sir i want the receipt number as on the given receipt the receipt number is not given
            I m attaching the receipt copy as they given back this only
            Other than this document i don't have any
            N nor they given any
            N in the refund process the receipt number is really important
            As the last date is 30 april 2019
            Plz help me asap
            Plz email me on - [protected]@gmail.com
            Thank u
            Looking forward for ur kind favour
            PACL India customer support has been notified about the posted complaint.
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              R
              rameshsr85
              from Namakkal, Tamil Nadu
              Apr 25, 2019
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              Dear sir,

              Am in the process of claiming the refund from pacl india limited company. For this they are asking me to register my share details in the below website address

              https://www.sebipaclrefund.co.in/account/register

              When i am trying to apply pacl refund application through this website
              But it gives a message

              "this registration number does not exist in our records."

              Reg no: u[protected]
              My email id: karunai. [protected]@gmail.com.
              Mobile: [protected]

              I have attached the screen shot of the error which i got for your reference. Please have look on to this and i would request you to kindly provide me a solution for this issue.

              Thanks in advance.

              K veerammal
              PACL India customer support has been notified about the posted complaint.
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                C
                Cyber Park
                from Kallakkurichchi, Tamil Nadu
                Apr 25, 2019
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                Address: NO 434-435 IND FLOOR R.S PURAM COIMBATORE, 641006

                With reference to the subject matter please find details of the policy :
                Registration no u[[protected]]
                Name :sathiya vani
                Type of instalment : quaterly
                Maturity amount : rs 37500.00
                Maturity date : [protected]
                Plot registered/allotted :750sq. Yd
                I have lost few of my policy receipts and pacl certificate got damaged. I request you to kindly send me required soft copy of the documents to claim refund.
                PACL India customer support has been notified about the posted complaint.
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                  My name is amit pushkar s/o ram sahai pushkar 34/1443, sanjay gandhi nagar, naubasta, kanpur nagar, uttar pradesh 208021 invested pacl (Reg. No. U[protected] on 25/052012 with amount total 20840. But while filling refund form i mistakenly filled land allotted column in 'yes' in step 1. Even i didn't allotted any land (Reference number lc2xpk9zv6). Hence i am requesting you to kindly correct my this information. I will be highly obliged to...
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                  S
                  Sinchana11
                  from Delhi, Delhi
                  Apr 24, 2019
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                  Address: #164,Shreyas Residency, 3rd Main, Netaaji Road, Uttarahalli, Bangalore-61, 560061

                  I am rathnamma investor of pacl our agent collected the pacl certificate on october 2014 and they didn't return back to us and we don't have xerox copy also. Now we are unable to get pacl refund i am requesting you please help me to get duplicate pacl certificate to get my pacl refund to resolve my problem please help me i am trying reach pacl customer care but i didn't get sufficient respond please help me to get refund
                  PACL India customer support has been notified about the posted complaint.
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                    மீணாட்சி கணேஷ்
                    from Sivakasi, Tamil Nadu
                    Apr 24, 2019
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                    Address: 607002

                    Sebipaclrefund.co.in is already done by someone. Now i am try to login but it requires password, but i have no password. When i click on forgot password, it requires mobile number used at the time of registration which is also missing because i don't know who did registration.
                    I want to know how i reset my mobile number so that i can get otp and can change my password. Please solve my issue? What i have to do?
                    U[protected]
                    PACL India customer support has been notified about the posted complaint.
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                      S
                      Shashi jyothi
                      from Bengaluru, Karnataka
                      Apr 24, 2019
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                      Address: State bank mangalore dakshina kannada, Dakshina Kannada, Karnataka, 575001

                      Hi my name is vincent monteiro. I have submitted my pacl certificate and last premium paid receipt at mangalore pacl branch. I dobt have original certificate which i have already submitted and recived a small slip of buy pay back. I don't have xerox copy of pacl certifcate.. Hence now i can't apply through online for claim.

                      I have paid 1000rs per month about 5 years. I need to claim this amount. But i cant apply through online cz i have submitted all originals to pacl ofc in 2015

                      Kindly assit me
                      PACL India customer support has been notified about the posted complaint.
                      In PACL refund registration process are log in after 4th option is PACL receipt and number are not entered .

                      After login in 3 steps are successful but 4th step is not entered, why this problem, and how can I solve it.
                      Kindly tell me what happened please .
                      I have filled all data and uploaded receipt on https://www.sebipaclrefund.co.in/
                      but there is error when I finally submit form, How to resolve ?
                      Web site is not responding i have uploaded all the documents but not able to submit the same and they have given last date to submit it as 30th April 2019 kindly help us is there any other way we can submit our application of refund as there is no response on helpline provided on there website nor website is responding. kindly do the need full.
                      I r.Muthulakshmi, reg.No:u[protected].Receipt no.F5249748.My ack.No:wka1d3sh6m.
                      I upload adocument 18-feb-19.Next i will upload document check, photo twice upload photo &pan document.
                      Please arrange pan document replacement with helpful my life style
                      Dear sir/madam
                      My name is bachan Kaur residence of village Fatehgarh Sikri distt Kapurthala. I have lost my pacl certificate and I don’t know how to get my registration number. Please tell me how can I claim my policy .
                      Regards
                      My mail Id is [protected]@yahoo.com

                      Please put some light on my case
                      Thank you
                      I am cheated by pacl.The agent was trapped me.Now i am claimed on the website-my referance no: is z9qfb1sn3d.But did not get cash back.
                      I have not received the receipt for claiming the refund for 10, 000 deposited for PACL on 17.04.2008
                      Dear
                      Sir/mam
                      I m one policy of. Pacl all documents submitted on date 10/3/2014 Ragistrion no. U[protected] is and my refund statdus Kya rules h 5 years Ho Gaye koi contact Nahi h na agent ka koi pta nahi h
                      I am not able to enter the bank name in Step#2. the web page is not allowing me to enter the bank name. Please resolve this issue
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                        V
                        vib patel
                        from Ahmedabad, Gujarat
                        Apr 24, 2019
                        Resolved
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                        Resolved

                        Address: 3171 somnath society pethapur, Gandhinagar, Gujarat, 382610

                        Dear sir/madam,
                        I have already submitted all my pacl certificates & receipts to the persons who were working in your pacl company, branch when i visited your company which was located at mahesana gujarat but now your company has been closed. Also your company agent give me only acknowledgement receipt. Hence, i am solemnly requesting you to send the scanned soft copies of my pacl certificates & receipts to my email address [protected]@gmail.com

                        The registration no.'s of my pacl certificates are as follows
                        Registration no.- uj98141495
                        Name manishaben g patel s/o gordhanbhai patel
                        Vill pethapur
                        Po pethapur
                        Teh gandhinagar
                        Dist gandhinagar
                        Gujarat-382610
                        Cont no [protected]
                        Thank you
                        Apr 27, 2019
                        Complaint marked as Resolved 
                        Some fake person use my mail id dont wont to any advice from you regarding my compalint. Please delete the complaint for my side thank you
                        PACL India customer support has been notified about the posted complaint.
                        Dear sir/madam

                        this is terrible, from 2 days i am trying to enter bank name in step 2, but failed. servers are slow. any part of the day.

                        there is something wrong with the whole procedure to be completed. its really frustrating that digital online transaction on a sebi platform are not able to proceed.

                        sebipacl refund customer
                        Sir

                        Pacl ki afd ka bond kho gya h

                        New duplicate bond kese nikale
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                          D
                          Devan Xerox
                          from Chennai, Tamil Nadu
                          Apr 24, 2019
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                          Address: No.12112, Gangai Amman Koil Street, Nerkundram, Chennnai-600107, Chennai, Tamil Nadu, 600107

                          Dear sir,
                          I am policy holder mrs. R. Chandrika pacl india limited my insurance period is 5 and half years. I have complete in three years. That time company issued starting so i want to take my refund. I want refund our policy money there are several person to tried the company agent but there no response from there side we want our money back as soon as the process of refunding our policy inform us soon. My policy detailed is under;

                          Name: r. Chandrika
                          Certificate no: u[protected]
                          Certificate issue date : 31.12.2010

                          Document attached please find it.

                          1. Policy receipt
                          2. Passbook front page
                          3. Pan card

                          My mob no: [protected]
                          PACL India customer support has been notified about the posted complaint.
                          Sir,
                          Namaste!!

                          Good Morning
                          Sir i m claimant of PACL
                          But its in my Father Name
                          But he was dead
                          Now tell how can i submit Application for refund.
                          My pacl form have registard but Forgot Passwort and mobile numbar
                          My certificate number U[protected] so please send my pacl certificate
                          As we paid several installment on registration no U94191822 but now while I am try to register for sebi claim website .there massage coming This PACL Number not existing in our records .
                          Kindly do the needful to do registration for getting claim .
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                            Parthajit Saikia
                            from Mumbai, Maharashtra
                            Apr 24, 2019
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                            Address: Jorhat, 785622

                            Sir. Please help me to refund of my money from pacl india limited. Mr. Bipul bora. Kathkotia gaon. Golaghat. Assam. Regd no-u[protected]. Date - 31/08/2009. S. No.:bq26b 6291583. S. No: ar26a6291583. Reciept no - f0782819. Csc name: jorhat. Csc code - 256. Css. No - f0169. Date - 31/08/2009. Date of comencement - 31/08/2009. Expiry date - 31/08/2016. Agency code - [protected]. Agency unit code - [protected].
                            PACL India customer support has been notified about the posted complaint.
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                              M
                              mselvam04
                              from Mumbai, Maharashtra
                              Apr 23, 2019
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                              already original submitted, now how to upload documents

                              Address: Thoothukudi, Tamil Nadu, 620501

                              My pacl registration no. Is u[protected]
                              I have already submitted all the respective document to my pacl agent at virudhunagar. Now i dont have any certificate or its xerox. I just have policy registration number. Can you help me in this case.
                              Contact : [protected]/[protected]
                              So now i have have to sumbit my claim as per sebi guidelines. And for this submission pacl certificate is required, so that i will be able to uplaod...
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                              S
                              soundravalli erulandi
                              from Mumbai, Maharashtra
                              Apr 23, 2019
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                              Address: 628907

                              I K SOUNDARAVALLI PACL certificate no.U[protected].I REGISATRATION WITH UPLOADED DOCUMENTS.
                              I MISUSE RECEIPT wrongly my name and PACL certificate letter missing.
                              PACL CERTIFICATE UPLOADED SUBMITTED XEROX FORMATED WITH US.
                              Plase kindly request my uploadeddocuments accept with acknowledge receipt original PACL CERFICATE ISSUE BRANCH OFFICE
                              PACL India customer support has been notified about the posted complaint.
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                                M
                                manoj kumar edakkara
                                from Delhi, Delhi
                                Apr 23, 2019
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                                Resolved

                                Sir,
                                I am manoj kumar. I have given my pacl certificate and also first and last receipts to pacl office. To get refund but now i company is also closed and also didn't get refund so, can someone provide me my pacl certificate softcopy on my gmail = [protected]@gmail.com
                                My pacl registration number is
                                = u[protected]
                                Name as per pacl registration is
                                = Manoj kumar T

                                I am also attaching the pacl buy back letter provided by pacl when certificate submitted to pacl office but didn't get refund still.
                                Apr 23, 2019
                                Complaint marked as Resolved 
                                PACL India customer support has been notified about the posted complaint.
                                Please kindly contact me on this no. [protected] Puspa Devi
                                Dear SEBI PACL Representatives,

                                This is Mr. Jayaramu one of PACL investor. I had submitted my documents thru online and got the acknowledgement no. for the same after successful submission. After SEBI announced to check the claim status and during check I found my application was couldn't able to process due to YES selected in the land allotted field. Later SEBI announced to correct the deficiencies & now here facing the problem that couldn't able to open my login thru this web site (www.sebipaclrefund.co.in) because couldn't seen the LOGIN option any where on the web screen. I need to re-apply & submit documents asap.

                                Kindly help me in this regards & my mail id follows as : [protected]@gmail.com
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                                  भूषण पंडित
                                  from Jamnagar, Gujarat
                                  Apr 23, 2019
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                                  Address: PRATAPGARH, Gonda, Uttar Pradesh, 230304

                                  Refund of #paclrefund of investors money (Pearls group)
                                  आप सभी मित्रों को एक आवश्यक सूचना :-
                                  यदि आपने pacl कंपनी में पैसा जमा किया था, तो आज ही अपने pacl का
                                  1) बॉन्ड पेपर,
                                  2) सभी रसीदें,
                                  3) पैन कार्ड,
                                  4) बैंक पासबुक या कैंसिल चेक की फोटो,
                                  5) पालिसी धारक की एक फोटो,
                                  नीचे लिखे नम्बर पर साफ स्कैन करके भेजिए और सेबी और लोढ़ा समिति की वेबसाइट पर ऑनलाइन करने की प्रक्रिया चालू है।
                                  व्हाट्सएप नम्बर -
                                  [protected] (केशव मिश्रा)
                                  [protected] (अनीश कुमार)
                                  [protected] (भूषण पण्डित)

                                  नोट - (1) ऑनलाइन करने की अन्तिम तिथि 30 अप्रैल 2019 तक है।
                                  (2) दस्तावेज स्वीकार होने के बाद आपको आवेदन का ऑनलाइन पंजीकरण नम्बर मिलेगा।
                                  (3) इस धन की भुगतान तिथि sebi द्वारा घोषित की जाएगी।

                                  ऊपर लिखे हुए सभी डॉक्यूमेंट लेकर ऑफिस पर संपर्क करें -
                                  (1) शिवाय जनरल इंश्योरेंस,
                                  जोगापुर, प्रतापगढ़,
                                  Mo - [protected]

                                  (2) secure जनरल इंश्योरेंस,
                                  पुरानी तहसील के सामने, रानीगंज, प्रतापगढ़।
                                  Mo - [protected]
                                  PACL India customer support has been notified about the posted complaint.
                                  Apr 23, 2019
                                  Updated by भूषण पंडित
                                  Refund of #PACLREFUND OF investors Money (Pearls Group)
                                  आप सभी मित्रों को एक आवश्यक सूचना :-
                                  यदि आपने PACL कंपनी में पैसा जमा किया था, तो आज ही अपने PACL का
                                  1) बॉन्ड पेपर,
                                  2) सभी रसीदें,
                                  3) पैन कार्ड,
                                  4) बैंक पासबुक या कैंसिल चेक की फोटो,
                                  5) पालिसी धारक की एक फोटो,
                                  नीचे लिखे नम्बर पर साफ स्कैन करके भेजिए और सेबी और लोढ़ा समिति की वेबसाइट पर ऑनलाइन करने की प्रक्रिया चालू है।
                                  व्हाट्सएप नम्बर -
                                  [protected] (केशव मिश्रा)
                                  [protected] (अनीश कुमार)
                                  [protected](भूषण पण्डित)

                                  नोट - (1) ऑनलाइन करने की अन्तिम तिथि 30 अप्रैल 2019 तक है।
                                  (2) दस्तावेज स्वीकार होने के बाद आपको आवेदन का ऑनलाइन पंजीकरण नम्बर मिलेगा।
                                  (3) इस धन की भुगतान तिथि SEBI द्वारा घोषित की जाएगी।

                                  ऊपर लिखे हुए सभी डॉक्यूमेंट लेकर ऑफिस पर संपर्क करें -
                                  (1) शिवाय जनरल इंश्योरेंस,
                                  जोगापुर, प्रतापगढ़,
                                  Mo - [protected]

                                  (2) SECURE जनरल इंश्योरेंस,
                                  पुरानी तहसील के सामने, रानीगंज, प्रतापगढ़।
                                  MO - [protected]
                                  Please contact on me this no. [protected] mamta devi
                                  Please contact me on this No. [protected] Rajni Devi
                                  I am unable to upload multiple documents (Receipts) on the website. The document upload option is getting disabled after uploading 1 receipt. Also, unable to upload the consolidated file as there is a limit on the file size.

                                  Please help us fix this problem on top priority!
                                  Nagamohan1's reply, Apr 18, 2019
                                  Basically, Add new button is not working!
                                  R.MUTHULASHMI REG.NO U[protected].
                                  I Will registration with uploaded documents.photo image wrongly uploaded pandocument.
                                  Please replace with uploaded pan document
                                  my fellingly request with lifestyle sir

                                  i will attached PACL certificate with pan document
                                  with regards
                                  R.Muthulashmi Reg.No:U[protected]. I will register upload documents 18.2.1019, Photo image wrongly uploaded pan document.
                                  Please fellingly request with pan document upload correctly with helpful my life style.
                                  i Attached my PACL certifiacte with my pan image document
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                                    R
                                    Rahul S Singh
                                    from Delhi, Delhi
                                    Apr 23, 2019
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                                    Sebi is asking us to submit all the receipt which we have received from start of the policy which is not possible to each and every pacl people those who have started investing in pacl. Even in last receipt total installment of receipt is mentioned then there is no need to submit all the receipt. Even though if they want the receipt that means its a big blunder by sebi or by the government that those who are not submitting all the receipt no need to pay them the extra money will be taken by government.

                                    Below is the attachment and i have marked the total installment no.
                                    PACL India customer support has been notified about the posted complaint.
                                    Regarding adding other receipts
                                    rajujat1234's reply, Apr 22, 2019
                                    adding my receipte
                                    Dear sir, I am already submitted my original bond at PACL office. Now for online claim registration even I don't have bond xerox. Then how to get the duplicate bond for online claim submission.
                                    Band matured six years ago but amount not given by broker . That broker not respond for me .
                                    When is amount given .
                                    Dear sir,
                                    i am soundravalli.K reg.No.U[protected].1-st receipt no.F0483495.
                                    I surrenter policy our head office viruthu nagar coimbatore region. I get ack.Receipt my policy no.Wrong so, our side upload document policy convert colour document only.
                                    Please my ack.Receipt upload accept and verfivcation my akw.Upload no.Kb3rnjyuaw
                                    Sir Maine Galti se ek bond ki raseedein dusre bond per laga Di to yeh kaise sanshodhan Hoga kripya Kuch bataye aapki kirpa hogi
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