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Parle Complaints & Reviews

2.8
Updated: Mar 26, 2025
Complaints 644
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Parle reviews & complaints page 6

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P
Punit_Prabhu
Feb 4, 2022
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Address: B-501, SAINATH HEIGHTS, D.P. ROAD, MULUND EAST

I had purchased a 400gms Hide n Seek pack from Mulund D mart on January 29, 2022, the biscuits are undercooked and taste awful.

I called the Parle Customer Care on January 30 and gave them details like batch no, etc. I was told that their local representative will call me in 2-3 days and look into the issue. But till date I have not been contacted by anyone nor the issue is resolved.

Parle needs to look into their customer grievances and take prompt action especially in cases of substandard products
Parle customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
Parle Customer Care's response
Kindly contact on the below consumer care cell contact number

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
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    4
    42484009
    from Vapi, Gujarat
    Jan 28, 2022
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    Exactly I am tasting krackjack biscuit from 800 grams packet and smaller different size packet then it's taste is very different so I am requesting you to please take look in it.

    And revert me ASAP
    Parle customer support has been notified about the posted complaint.
    Kindly contact on the below consumer care cell details

    CONSUMER CARE CELL
    Parle Products Pvt. Ltd.
    North Level Crossing, Vile Parle East,
    Mumbai - 400 057
    Phone No. :[protected], Email : [protected]@parle.biz
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      G
      Jan 20, 2022
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      Address: Parle biscuits pvt ltd ,mumbai ,mh-400057

      Dear sir
      मैने Londonderry candy 🍬 1 packet
      50/- खरीदा जिसमे 2 कैंडी nill (खाली) है।
      So I complant to counsumer court panchkula
      Parle customer support has been notified about the posted complaint.
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        A
        aayushi05
        Jan 18, 2022
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        I bought a 250g pack of Milano and there were few empty sealed packets in it.
        Parle customer support has been notified about the posted complaint.
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          M
          Mkyb4u26
          from Alwar, Rajasthan
          Jan 18, 2022
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          Address: 301001

          I have purchased Parle G Gold from reliance. During using I found hair stuck in biscuit. I have sent mail with evidence and batch nos. But didn't got any reply and resolutions from Parle.
          +1 photos
          Parle customer support has been notified about the posted complaint.
          Verified Support
          May 17, 2022
          Parle Customer Care's response
          Kindly contact on the below consumer care cell details

          CONSUMER CARE CELL
          Parle Products Pvt. Ltd.
          North Level Crossing, Vile Parle East,
          Mumbai - 400 057
          Phone No. :[protected], Email : [protected]@parle.biz
          Verified Support
          May 17, 2022
          Parle Customer Care's response
          Kindly contact on the below consumer care cell details

          CONSUMER CARE CELL
          Parle Products Pvt. Ltd.
          North Level Crossing, Vile Parle East,
          Mumbai - 400 057
          Phone No. :[protected], Email : [protected]@parle.biz
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            V
            Vanshu 123
            Dec 27, 2021
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            Small white spots on Hide and Seek biscuits

            I am a regular consumer of Hide and Seek biscuits and I am quite satisfied with the quality until I encounter a problem related to it. I purchased Hide and seek biscuits packet on 24 December 2021 having the manufactured date 12 September 2021 with the expiry time period of 7 months. But I saw some white spots on the chocolate layer. Packet is opened in fully packed condition. Please resolve my query....
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            X
            xshourya
            Dec 4, 2021
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            Got a milano cookies pack one cookie was rotten with fungi on it also it was soft package date 14/7/21 incident date 3/12/21
            https://imgur.com/a/bE7O8h6
            https://imgur.com/a/cwmkJNX
            Parle customer support has been notified about the posted complaint.
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              N
              Nishant sharma Bhardwaj
              from Delhi, Delhi
              Nov 30, 2021
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              I bought a pkt. Of hide and seek biscuit 30Rs pack and found fungus or we can say white dots all over the biscuits. All biscuits were having white dots. The products MFD date is July, 2021 and the date of buying the product is 30, November. The product's expiry had not came yet but still it got fungus.
              Parle customer support has been notified about the posted complaint.
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                S
                Sonali v.pawar
                from Navi Mumbai, Maharashtra
                Nov 27, 2021
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                I purchase the Parle rusk pack from divija mart o[censored]ran navi Mumbai and has lots of white worms and black mites found. It is very unhygenic and you are playing with customers health. You are very irresponsible and only take benifit of brand name without maintaining quality of products.
                The pics of same are attached herewith for proof and I will forword this pics to all my near ones so that ther are aware about yor reality.
                Parle customer support has been notified about the posted complaint.
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                  B
                  BHANU
                  from Mumbai, Maharashtra
                  Nov 23, 2021
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                  It is horrible

                  I baught burbun biscuits from reliance smart 2 days back. I found small and thin glass pieces inside the packet.
                  It is life threatening.
                  Parle customer support has been notified about the posted complaint.
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                    S
                    Shanmukh Pasumarthi
                    Nov 16, 2021
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                    I found mold in the biscuit packet where there is 7 months expiry
                    +1 photos
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                      S
                      SudiptoDas01
                      from Silchar, Assam
                      Nov 14, 2021
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                      I buyed this packet of biscuit just before 20 minutes i was a bit hungry and i opened it and this worm was walking on top of the biscuit it looks disgusting..before throwing I thought to take pictures and videos Of the product and so i did
                      +1 photos
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                        R
                        Rk Mondal
                        from Arambagh, West Bengal
                        Nov 9, 2021
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                        Address: Rukmininagar, Bangaluru, Karnataka -560073

                        Main #OLX me #PARLE G company ka ad dekhi or apply kiya. Fir udhar se ek number diya call karne ke liye. Fir ek admi ne mera interview li, fir bola mujhe STORE KIPPERS ke job diya geya hai.
                        Bola 1st of NOVEMBER se join hoga hooghly district me.fir mujh s hai 750 rs liya uske baad mujhe ek PARLE COMPANY related ek APPOINTMENT letter veja.
                        Agle din call kiya or bola KOTAK MAHINDRA BANK me account khulne ke liye 5000 rs lagega.or isme se 2500 company or 2500 mujhe provide karna hai.or bola ki ye 2500 rs mein abhi ke abhi nikal sakta hu.
                        Uske 2-3 din bad mujhe bola ki company taraf se DELL ka laptop or SAMSUNG ka ek tablet diya jayega, iske liye 11000 payment karna padega. To sir main 9000 rs payment kiya or mera jo HR tha usne bola ki 2000 main kar dunga.
                        Fir bola ajj hi verification hoga, bass 10 minute me aa rehe hai wo log, lekin koyi nhi aya.
                        Fir ekdin bola apki jo laptop or tablet hai usko post office se vej deta hu iske liye mere 2950rs manga main 1500 rs payment kiya or HR ABHISHEK bola 1450rs main payment kar deta hu. Jab tum salary paoge mujhe lota dena.
                        Fir post office se call nhi aya.

                        PLEASE GUIDE ME!!!
                        +6 photos
                        Parle customer support has been notified about the posted complaint.
                        Nov 11, 2021
                        Updated by Rk Mondal
                        My number on OLX is - [protected]

                        Nov 11, 2021
                        Updated by Rk Mondal
                        Ajj bhi call kiya or bola ki or 3500 vejo fir job confirm ho jayega.

                        Please help me sir
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          H
                          hardiknayak2103
                          from Junagadh, Gujarat
                          Oct 30, 2021
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                          Address: 105 Akshar Villa-B Near Noble Flora Residency Hariom Nagar Zanzarda Road Junagadh 362001

                          I have ordered Parle-G biscuit online on Jiomart through application. While I have opened this packet, worm 🪱 has been found... 👆

                          I am genuine consumer of Parle-G and this is our 3rd Generation of my child consuming.

                          Very much disappointed with poor quality of Parle-G biscuit??????

                          How worm found in packet ?? How it's possible??

                          I have contacted to Junagadh Jiomart store and asked for the same.

                          Should I go with consumer court ?
                          Should I have to viral this poor quality through social media or contact to print media ?? 🤔

                          Pls guide me what should I do ?

                          Awaiting positive response from Parle officials.

                          Hardik Nayak
                          [protected]
                          +3 photos
                          Parle customer support has been notified about the posted complaint.
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                            H
                            hardiknayak2103
                            from Junagadh, Gujarat
                            Oct 30, 2021
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                            Address: 105, Akshar Villa-B Near Noble Flora Residency Hariom Nagar Zanazarda Road Junagadh-362001

                            I have ordered Parle-G biscuit online on Jiomart through application. While I have opened this packet, worm 🪱 has been found... 👆

                            I am genuine consumer of Parle-G and this is our 3rd Generation of my child consuming.

                            Very much disappointed with poor quality of Parle-G biscuit??????

                            How worm found in packet ?? How it's possible??

                            I have contacted to Junagadh Jiomart store and asked for the same.

                            Should I go with consumer court ?
                            Should I have to viral this poor quality through social media or contact to print media ?? 🤔

                            Pls guide me what should I do ?

                            Awaiting positive response from Parle officials.

                            Hardik Nayak
                            [protected]
                            Parle customer support has been notified about the posted complaint.
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                              V
                              vertical
                              from Mumbai, Maharashtra
                              Oct 27, 2021
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                              Dear Sir/ Madam,

                              We have purchased a box of milano cookies from a local shop at Goregaon West Mumbai.

                              To our surprise we received packed empty sachets of cookies inside the box.

                              I have attached the pics of the empty sachet.

                              Please acknowledge this mail and address this issue asap.
                              Parle customer support has been notified about the posted complaint.
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                                R
                                Rajput26
                                from Pune, Maharashtra
                                Oct 22, 2021
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                                In krack jack seal package biscuit, I received one biscuit is half broken or eaten.
                                +4 photos
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                                  R
                                  ram raja yadav
                                  from Jawad, Madhya Pradesh
                                  Oct 22, 2021
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                                  Address: Badagoan chouraha army school morar gwalior

                                  Sir
                                  Mera name ram raja yadav h m gwalior (m.p) h hu meri shop gwalior k morar chetra m h. Meri shop badi h aapne jo naya distributer banaya h bo maal nhi de pa rha h me bhut pareshan ho rha hu 20 se 25 din ho gye h maal nhi aaya h esa abhi se nhi jab se aapne naya distributer banaya jb se ho rha h. please kuch kare isse acha to purana bala tha distributer tha time pr saman mitla tha
                                  Thank u
                                  Parle customer support has been notified about the posted complaint.
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                                    A
                                    anderson mekey
                                    Oct 13, 2021
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                                    Address: Maharashtra

                                    In 2021, oct ..It's really terrible to have a fungal packets of biscuits like "hide and seek, , it's impressive taste goes totally in waste .
                                    If you want to back that impression pls bring the healthy products in the market ..
                                    Don't play the ruthless game with the people ..
                                    Parle customer support has been notified about the posted complaint.
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                                      D
                                      Diliprathod69
                                      from Vadodara, Gujarat
                                      Oct 12, 2021
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                                      Address: PARLE PRODUCTS PVT LTD, NORTH LEVEL CROSSING, VILE PARLE EAST, MUMBAI - MH - 400057

                                      आप सभी को इस घटना से परिचय करना चाहते है, हमने दिनांक, 19th सितम्बर 2021 को D-Mart - सरदारनगर - वड़ोदरा में से शॉपिंग किया था जिसमे घर के लिए बहुत सी चीज़े खरीद के लाये हुए थे जिसका बिल नंबर है

                                      ये घटना तब हुई जब हमारे घर में बच्चे ने (मेरा नाती - Arham) Parle KrackJack बिस्कुट का पैकेट खाने के लिए खोला | जिसमे से ऊपर के कुछ बिस्कुट खाने के बाद अचानक से बच्चे ने चिल्ला कर बताया की नाना मेरे मुंह में कुछ आया है। तब हमने उसके हाथ में बिस्कुट देख कर तुरंत ही ले लिया और जब देखा तो उसमे बड़ा सा प्लास्टिक का वायर बिस्कुट के अंदर फंसा हुआ दिखा । यह देख कर हम काफी चिंतित एवं परेशान हो गए की अगर ये प्लास्टिक का वायर बच्चे ने खा लिया होता तो क्या से क्या हो जाता। जिसका परिणाम बहुत गंभीर हो सकता था।

                                      इस घटना के बाद हम सभी ग्राहक तक ये बात पहुंचाना चाहते है की वह भी बड़ी सावधानी से अपने बच्चो को खिलाये और ध्यान रखे की कही ऐसा कुछ हादसा न हो जाये जिसकी वजह से उनकी या उनके बच्चो के जीवन में कोई विपदा आये |

                                      यह होने पर तुरंत ही हमने उस बिस्कुट को वही स्थिति में रखने के लिए एक एयर-टाइट बैग में पैक कर दिया है एवं पुरे पैकेट के कुछ फोटो लिए और इस शिकायत के लिए कुछ वीडियो बनाये।

                                      यहाँ पर दी गयी डिटेल्स Parle KrackJack की है
                                      Packed Date: 13/8/21
                                      Batch No: DW13CB
                                      Net Weight: 800 gm.

                                      आज हम ये शिकायत (Complaint) को भारतीय ग्राहक अदालत में ले जाने की दरख्वास्त करते है और इस मल्टीनेशनल ब्रांड PARLE PRODUCTS PVT. LTD. - Parle KrackJack की लापरवाही के विरुद्ध उचित अदालती कार्यवाही करने की दरख्वास्त करते है |

                                      Dilip Rathod
                                      Vadodara - Gujarat
                                      [protected]
                                      [protected]
                                      +1 photos
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