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Parveen Travels Complaints & Reviews

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Last updated Jan 10, 2024
Complaints 276
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Unresolved
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AB Towers, #148, Perambur Barracks Road, Purasawalkam
Chennai
Chennai District
Tamil Nadu
India
600007

Parveen Travels reviews & complaints page 10

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S
Swati Sneha
from Chennai, Tamil Nadu
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no van pickup for cmbt to kumaran nagar

Address:Chennai, Tamil Nadu, 603103
Website:www.parveentravels.com

My bus was scheduled from bangalore to chennai on 31st dec, 2017, at 5.30 am in chennai. I was dropped at cmbt at 4.45 am. On querying about the van pickup to my drop location (Kumaran nagar), they said that the van would arrive at 5.30. Patiently, i waited only to know at 5.20am that the van has not yet been updated with them. After which they didn't pick up the call and at 6 am i found that the van had already left!!!...
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A
Aisvij
from Anand, Gujarat
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bus break down

Address:Chennai, Tamil Nadu

This is with respect to the travel from chennai to kumbakonam in parveen mercedes benz bus (PY01CN5686)travel date 26.12.2017. My chithappa and his daughter travelled in the above mentioned bus. Near Atcharapakkam toll the bus got break down. Nearly 40 mins there was no proper response and repair. The tire was fully damaged and had there been any further delay for sure the tyre would ve busted and the life of the passengers would be at cost?br...
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J
jsaravanan88
from Thrissur, Kerala
Resolved
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of driver and staff

Good day sir,
This complaint is with respect to your good vehicle registered as py01cp7934 travelling from chennai to madurai on 6th dec 2017.
The bus was supposed to pick up myself at 0645 from tambaram but reached at 0710 which is still understandable considering chennai traffic, when requested by my friend to stop at tambaram for picking me up the driver and your staff agreed on the pick up point to be at tambaram railway...
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B
Balu Kuchelram Jawahar
from Perambalur, Tamil Nadu
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breakdown of bus near bargur on 04.12.17

Address:Chennai, Tamil Nadu, 600073

Parveen travels bus breakdown near bargur on 04.12.2017 and operation just saying to take another bus and go without taking any ressponsibility for further passenger travels. No safety for lone female passengers during such night travels. Worst unsafe travels and lost confidence as if it had been setc they organise alternate safe travel for all passengers. How will parveen travels compensate for such worst services....
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S
sangeetha priya balaji
from Chennai, Tamil Nadu
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bus cancelled (by travels) still refund amount not credit

Dear sir/madam,
I have booked a praveen bus on 06/11/2017 from chennai - vizag bus timing was 5.30 p. M. Through via.com but bus got cancelled (By travels) so i have checked with customer care they said money will be refunded next day but till now i haven't got credit and they are not providing proper details.
Please help me out in getting my amount of rs.867 with penalty charges for the mental agony caused to me....
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J
Jasper Gifty
from Mumbai, Maharashtra
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lost baggage

Address:631002

I've travelled madurai to chennai in mercedes benz bus. I gave my luggage to the driver. He kept my bag in the luggage... At 3:50 bus started from mattuthavani. At 10:45 i've get off the bus at guindy kathipara bus stop. But i forgot to take the baggage. Later only i remember about the bag. Then ive tried to call many customer care number but it won't work. Then i found the baggage complaint number, and i've tried to that.. He asked the driver...
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Address:600117

Pareveen travels dont have even common sense.. You bus got 8 hours delayed and i dropped mail with all details.. Not even single apology asked from the stupid parveen travels team./
You guys are money minded and not worried about customer service..

You guys taken a faulty bus from trivandrum and travelled at 10kmph.. You guys charged 1400 for ticket and delivering such a poor service. Even you know the bus in faulty you...
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P
Pratheep Suresan
from Chennai, Tamil Nadu
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delay in delivery - chady 2002296

Hi team,

I have booked my bike to be shifted from chennai to bangalore - bommanahali on 13th october 2017.

But it still hasn't reached me. I am keep following up with parveen express everyday and i am really fed up with your unprofessional behavior.

You promised to deliver the package in 24 hours. It is more than 4 days and now mr. Satheesh ([protected]) calling me and saying the package is still...
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Bhoomi Sp
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

This is to bring to your kind attention that i have not got my refund for my 2 times ticket cancellation and when i called the customer care they say it will be credited to my account in 6 working days and it's been 2 weeks plus. Am a very loyal customer for parveen. Request you to resolve my refund issues as soon as possible. My refund should be around 4000....
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G
gvkarthick
from Madurai, Tamil Nadu
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ticket rate changes for same bus travel datetime in online

Address:Chennai, Tamil Nadu, 600101
Website:redbus.in

Dear parveen travels,

When i booked ticket using redbus.in today moring price shows rs.1100 and same bus i tried to re-check in evening cost reduced to rs. 828 for same bus, travel date on 2017-oct-15, 9.15am. Bus from chennai to madurai.

I contacted redbus, they say bus operator slashes the price change. Pls contact parveen travels
Ticket no: tkba48724442
Pnr no: bspt[protected]
Mobile :...
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Today (25/09/17) morning, we booked two seats to travel from chennai to ramanathapuram (Departure time: 8.00pm, today) through online for my mother and sister named b. Janaky, and t. Jothilakshmi (Seat no.13 and 14). Due to sudden health problem, my mother aged 74 is not in position to travel as booked. While we contactacted your office for cancellation, they informed that as per your existing policy refund is not allowed in the last minute....
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R
Raseek
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the services

Address:Coimbatore, Tamil Nadu

Im travelling from Rameswaran - chennai route. I have been travelled in your bus for morethan 5 years. Now drivers also chenged. Inside the bus at the front seat (v4) there are no water bottle holder. We have to hold that in our hand. Thats rediculous. Second, the seats are sooooo dirty. 3rd, stoping for dinner at the cheapest restaurant, i will upload it too. We are not the animals. Before some months. They have stopped at NAVEEN IN hotel...
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Prayag Ranjan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary waiting time

Bus is waiting at. One of thw boarding point since last 45 min, for one person keeping other 50 people on wait is not a good thing 10-15 min is fine but 45 mn to one hour not good. Tgs is my thord travel with your service, every time same issue. People are hungry for rheir dinner... Also last one gour you are burning your fuel, your fuel, do not you think that is a unnexxessort cost for you?

Thanks
Prayag
[protected]...
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K
Koteeswara raju
from Burla, Odisha
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poor and very bad service

Address:Pondicherry, Puducherry, 605011
Website:Parveen travel

I was booked ticket for pondicherry to madurai. Valvo semi sleeper bus.
The pickup point pondicherry they arrange pickup bus pondicherry to villupuram bus as well.
But villupuram to madurai bus is not come till 3am.
My travel time is 10.30pm sill am waiting.
The parveen travel people are not given proper response.
Am asked refund they are given my money.
Am so irritated for waiting to parveen travels....
+1 photos
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U
umar sherif
from Kottayam, Kerala
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bad maintenance .

Hi, i'm a frequent traveller and would always want parveen travels as my traveling vehicle. It's fast and safe, but the maintenance is very poor in all the ac and non ac. It's now 4:50am sunday august 13 and i'm traveling in mercedes-benz and couldn't sleep because lots of wholes on the bus leads rain waters come inside and yet still it continues. I would like to bring it to your knowledge since many passengers are on board are in trouble...
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D
Dhanya.M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dropping in middle

Address:Virudhunagar, Tamil Nadu

I'm Dhanya from rajapalayam. On 09/08/2017 Ticket no. tk8y57599863, I travelled from Bangalore to Rajapalayam. From the beginning of the travel, bus condition was not good it was giving some odd sounds but still driver continued driving. At around 2.30 the bus broke down. After 1.5 hours, we were asked to board another parveen bus which is going to tirunelveli. Once we reached madurai they informed us that they cant drop us in rajapalayam...
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P
padmapriya sriraka
from Delhi, Delhi
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changing bus at coimbatore

Address:Pondicherry, Puducherry, 605014

I have travelled to cochi from pondicherry on 3rd august. Booked sleeper with a choice of seat but they asked to shift bus. This kind of thing has happened twice before on same route. They change bus either at coimbatore or before. I was asked to take the last seat which was literally throwing me up. I had booked a sleeper for comfortable journey but had to travel on last seat with no dirty linens already used. I seek a refund for non delivery...
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R
Revathi Perumal
from Perambalur, Tamil Nadu
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bus failed to pick up the customer properly

Address:Madurai, Tamil Nadu, 625706

Hi
I have booked ticket in parveen office tirumangalam madurai. Ticket details are given below. My boarding time &pick up time is 9:30 pm. I got a call from parveen office @ 8:40 pm (An hour before boarding please note : no other information was given before that regarding early bus arrival) saying that bus had already reached office. I also told the respective tirumangalam parveen manager that i will be there within 15 min to board...
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B
balavij
from Delhi, Delhi
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Complaint on travels for not picking the person

Address:603202
Website:parveenexpress.com

I booked ticket at Parveen travels on 4.07.17 @ 8.50 p.m seat no 7 for my grandmother...But the bus didint responded me during pickup hence we completely missed my bus even though we were standing on the bus terminal. She must reach Ramanathapuram on 5.07.17 but due to this she cant be on time..because of this incident the my grandmother health was upset..Please take a necessary action and provide us proper compensation...
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D
Dhanalakshmi123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about their service and refund

Address:Chennai, Tamil Nadu

I booked two tickets from Chennai to Bangalore.. on july 2nd i called them before boarding time and told them im on d way i was 2mints late but they went without stopping i called them and asked to stop i was going behind in auto but they refused to stop and went fastly. i had a xam on Bangalore but becoz of them i could not attend it.Then i went to office they were vry rude and they didn't give my money back.
This is my ticket copy....
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