Parveen Travels Complaints & Reviews

Bus staff refused to serve an extra water bottle and behaved in rude manner with passenger. Parveen travels does not have any sort of mechanism to report issues with in-bus service.

Journey details:
Driver name: mani. Md7985,
Driver mobile: [protected]
Registration no: kl 07 cp 8699
From kozhikode to chennai on mon, 08 apr 19, 05:00 pm seat: v3
Passenger name: shafeeque parakkal...

I travelled in praveen travels from dharmapuri to coimbatore the bus arrival is at 5.55pm (7.4.19) i gone there at 5.45pm but the bus is already came, so the incharge person asked me what are u doing y can't u pick the phone y can't u come before 30 mins he asked rudely i was totally upset, but the driver and supporter kind character they told don't say anything to him pls look up this complaint and take necessary action...

Booked ticket from pondicherry to madurai dated 18/03/2019. Insulted by the person in charge of tindivanam office in front of passengers. Pondicherry to madurai
Mmt booking id: nu[protected]
Operator pnr: bspt[protected]
Operator name: parveen travels
Dept date: 18/03/2019
Seats: 25
—
Boarding time: 11:00 pm
Boarding pt: pondicherry - tindivanam (Van/bus connect).
Address:...

Worst and very 7 unsafe journey till now. Took the parveen travel bus numbered at 6.15 from hosur ka 51 ab 3999 and they have to drop us at madhya kailash in chennai. But the bus dropped us at koyembedu and we were transferred to a traveller. The traveller deviated the path and took 2 o[censored]s (Girls) 13 km away from destination and asked us to unboard the bus. On asking him that it is not our destination location he refused to drop us and the...

Dear sir

I have booked 2 tickets from dharmapuri to coimbatore dated 14.03.2019 - 5.55 pm

I have asked about the boarding point of dharmapuri from your dharmapuri agent. He was very harshly speech to me.

His mobile number is [protected]

I will complaint against your dharmapuri agent

Thanks and regards
Suresh m
Bank employee
Dharmapuri...

No response from the driver. 1 hour 20 mins delay in pickup. No information wether the bus is coming, not coming, cancelled.

Driver no provided in sms, no response or disconnecting the call. Customer care no response. Bus office person asking to wait.

Do you think customers are fools??? To wait in bus stop for 1 hour 30 minutes, without any information?? Wthr the bus is coming or not coming???...

I am now travelling in a ac sleeper parveen travels bus commuting between chennai and kodaikanal. My sleeper no is l4. The passengers husband and a wife coming from dubai were allotted seat no. L.1&2.in this bus all the double beds, ac is not working. The bus crew said there is some problem in ac. They knew even before the bus started. They are collecting exorbitant price 1500. The couple is terribly upset and their enjoyment mood to go to...

I am drafting this as i had a very bad experience from the company side. It was a during my travel from chennai to ooty where the bus breakdown happened at 3.00 a. M in the morning and we were left back at the middle of the road.

The bus driver asked us to board another bus travelling to coimbatore and go to coimbatore. Why should a person going to ooty go to coimbatore when i have paid for travelling to ooty. And the bus...

When ever i book parveen travels, there will always be a delay of 1hr - 2 hrs to the boarding point. And informing this to the office people, people are not very supportive in responding with a reason. They are asking me to speak with the driver to find out reason for delay when bus arrive at boarding point. As an individual i dont want to waste my time of 2hrs in midnights sitting in bus stand alone. And the details of driver with bus number...

Actually i booked one ticket (Dindigul to chennai, u9) on sunday. The amount was debited double time. First time i didn't complete my transaction but it got debited. For the second time, it got completed successfully and the amount also debited. So still i didn't get any information about this. So please do concern this and refund my amount.
Pnr no:bpst[protected]
Travel date:17.02.2019...

I had booked a seat from dindigul to bangalore on 29th jan through abhibus app.
Ticket/pnr number[protected]

Bus was scheduled to depart at 23;55 pm & i had got booking confirmation sms at 23:30 pm. I haven't got any bus details or tracking till 01:30am next day. I tried calling dindigal office number [protected]/[protected]. The call was answered by a child stating this is not parveen travels. Finally i end up in catching...

The bus driver and his co associate were shouting at us for being late while the bus stopped for dinner. Such poor service provided by your company. The driver was so harsh at us and we never felt like travelling in the bus till chennai. I hope you look into the matter and make necessary decisions. And also the lights were switched on till 8pm. It was so much disturbing that we couldn't sleep. Such a poor experience with your travels.br...

The bus driver and his co associate were shouting at us for being late while the bus stopped for dinner. Such poor service provided by your company. The driver was so harsh at us and we never felt like travelling in the bus till chennai. I hope you look into the matter and make necessary decisions. And also the lights were switched on till 8 pm and when i asked them to switch it off they were like we'll do it later. Poor poor service... Really...

I used to travel regularly in this bus atleast once a month. But this month the travel was not comfortable. My seat number was 20. The seat in which i travelled or the seat before or beside me had some different stuff (May be mosquito or bed bugs or some others). My trip was from chennai to nagercoil at 9.45pm from koyembedu (Chennai). The bus departed one hour early. And within half an hour i felt incomfort as there was itching sensation....

I was traveling with my friend on 12/01/2019 06:00 pm, ernakulam to pondicherry, (Pnr:bspt[protected], seat no:u6, u5) on parveen's bus. While reaching the destination (Even though it was mentioned as a direct bus, they asked us to shift to a van and we were told that it is a connection bus) i noticed that my wallet was missing. Me and my friend had to search for the wallet 10-15 mins all around the bus and the lower deck. After this terrific...

The bus i booked from chennai to trivandrum on 11th jan 2019 at 4:30pm was informed me as cancelled at 12:30pm at the last minute. As per further enquiry i could understood that the bus cancellation was fake and the above mentioned bus had its trip to trivandrum. The official from praveen has done the false statement, which is the complete negligence towards the customers. Totally disappointed and dissatisfied with parveens approach towards...

I was travelling from Nagercoil to chennai-(Tambaram) on 2/1/2019 at 7pm Parveen Travels bus, I missed to take a luggage, my friend was bringing that for me behind the bus to give it to me, but the bus drivers treated me so badly with their words when I asked them to slow down a bit to get that luggage, WORST BEHAVIOUR ...! Worst experience I ever had !!! Im so sad from the start of the travel seeing their behaviour..!!! I will never travel...

I had booked a ticket from bangalore to srivilliputhur for travel on 2/1/2019, through redbus (Because parveen travels payment gateway was not all all working yesterday!). Today, i'm in receipt of an sms that the bus is cancelled. Ruthlessly, your customer care unit asked me to make some other arrangement, without offering any assistance, and graciously informed that refund would be made within 7-10 days! What about blocking of funds for...

I was badly waiting to give the feed back, once i get in to my home.
I am regular traveller in parveen. If you notice, i booked my tickets very early even there are other travels available with low ticket price. I choose parveen and recommend for others as like to travel i it always.
But, this time i got the worst experience.
‌1. I mentioned my boarding point as egmore. I reached egmore, called them and informed 'i...

I was travelling from chennai to nagercoil.. There was a problem in pushing back the seat while going to sleep.. I informed to the bus service members.. No one is giving proper response not even gave a try to fix it... Worst travel i had for almost 12 hours.. Think about the amount we spend for comfortable journey... Worst customer service.. Proper action required to avoid these kinda things in future...