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Pavers England Complaints & Reviews

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Last updated Jan 10, 2024
Complaints 138
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59
Unresolved
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Pavers England reviews & complaints page 2

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I
Ilika Bisht
Sep 7, 2020
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Ladies hand bag

Hi,
I purchased your leather ladies handbag at one of the airports that i was visiting on marc 12th. Right after that - india was shut for a good 2 months and we are still not in a normal office going schedule. Which means that the bag wasn't used for long and already the handle has come off... I would need this product replaced. I have made payments online and i have details of the same - which can be verified. Please advise a solution...
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Sudhakar Venigalla
Aug 21, 2020
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Bag torn from inside

I have been using this bag for last couple of months and I see the inside cloth has been torn and interior of the bag seems to be made of inferior material...
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R
Rasila Desai
Apr 21, 2020
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shoes brooch colour

Shoes broch colour is totally changed amd shoes have cut by side its look very cheap...
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S
sabir jamal
Feb 5, 2020
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complaint against defective shoe delivered at my home

Address: pheonix mills, mumbai, Mumbai City, Maharashtra

I had purchased this shoes form your phoenix mill outlet on 26th january 2020,
This size of 6 number was not available so your store manager told me to pay the amount and the shoe will be delivered at my residence. For which i got a manual bill.
I received the shoe on 30th january 2020.
The received goods were defective to the extent that the stitching of the top edge was improper. I immediately contacted your store...
+4 photos
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K.raja Narender Reddy
Jan 6, 2020
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mens shoes not available

Address: Hyderabad, Telangana

Your customer care no.[protected] is not working since last one month.
Your hyderabad showrooms contact nos. Are not working & seems all are closed.

I am using pavers england shoes since last 8.0 years.
But in hyderabad city all pavers england shoes showrooms are closed and i am unable purchase pavers shoes in hyderabad city.

Recently i have purchased pavers shoes online, but these shoes are...
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A
AdarshRaj Sharma
Jan 5, 2020
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late delivery of product

I was told by pavers england (Phoenix marketcity, bangalore) salesman to purchase a shoe which was not available in the store at that point of time. I asked him that i will see the required product in some other store but they told me if i order from their showroom required shoes will be delivered to me by 25th dec 2019. It's 5th january 2020 and i am yet to receive my product. And the employees of that showroom are not helping me at all....
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R
ranganath m t
from Mumbai, Maharashtra
Dec 9, 2019
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pavers england shoe threads coming out

Address: 13 firstfloor 8th main arehalli layout chikkalasandra, 560061

I bought shoes from pavers england chennai airport outlet. Having threads coming outlet issue. Raise the complaint on email address which available in website [protected]@paversengland.com but it bounce back.

Need to know how to address... I based in bangalore and cannot go to chennai for repair of shoes.

Number[protected] not connecting

Not sure what is the medium to address...
+1 photos
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DHYANESH KOTAK
from Delhi, Delhi
Nov 5, 2019
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defective slipper sandal

Address: Mumbai City, Maharashtra

Dear sir/madam,

I am pertubed and disturbed/irritated at the behaviour and casual lackadaisical attitude of pavers england and it's store in charge at phoenix outlet. I had bought a pair of slipper sandals from phoenix outlet and after wearing the same for a few occasions the stiching wore out/gave away. I took them to the store and the store manager assured to resolve the issue and grant a replacement for the manufacturing...
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Shiv Bhutoria
from Mumbai, Maharashtra
Sep 17, 2019
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refund of returned product suede navy blue loafers for men

I have raised a refund request against my order. My shoes were collected by blue dart courier on 7.9.2019. But till date, there is no response from pavers england. They are not responding to mails and calls. There is no way i can contact them.

I had purchased these shoes from the official website of pavers england.

Pls help me get my money back at the earliest....
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V
Vishinvittal
from Chennai, Tamil Nadu
Jul 12, 2019
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sandals sole has fallen off. shop not willing to repair

Address: Express Avenue, Chennai, Tamil Nadu

I bought a pair of sandals from pavers england express avenue chennai and the footwear is in good condition but the one of the soles have fallen off. Im even willing to pay for the repair but the shop is not willing to repair the pair of sandals for me. Now what do i do? And no one else is willing to do it for me. Kindly give me a solution. If the sole is replaced. I can very well wear the pair of sandals...
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J
from Songadh, Gujarat
Jun 24, 2019
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ticket number 30538

Address: 4A 13 KALPATARU ESTATE OFF JVLR ,, ANDHERI EAST , NEAR MAJAS DEPOT, Mumbai City, Maharashtra, 400093

I bought shoes from pavers, international airport Mumbai six months back
The shoe is in a pathetic condition
The heal was broken from issue and outside leather was completely out of place

I gave it for replacement / repair
I was told that warranty is only for three months
U think I buy a shoe for three month at a whooping amount of 3000 INR ?
I gave been patronising pavers but don't think...
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E
Englishaugust
from New Delhi, Delhi
Jun 12, 2019
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refund not received

Address: New Delhi, Delhi

This is to bring to your notice that i ordered a pair of sandals from Pavers England worth Rs 2, 999 on 11 April, 2019. The mentioned amount had been deducted from my account but unfortunately i didn't receive any delivery for many days. I called Pavers Customer Care and mailed them several times and on 17 May, Pavers responded back through Smita Patil. She asked for all my bank details and the required information and assured me that my...
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Z
Zual Moi
from Delhi, Delhi
May 30, 2019
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product not yet delivered even after a month!

Address: Chennai, Tamil Nadu

I placed an order on 7th may 2019 through debit card payment and i have not received the item even till today, almost a month already. They provided a wrong tracking number so i cannot even track where my item is! I called them through their number so many times yet no reply so far. So i contacted them through email and they said they are working on tracking where my order is and yet no reply again after a week now! I asked them to cancel...
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M
Monishakapoor
from Mumbai, Maharashtra
May 20, 2019
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non refund of shoes returned

Address: Vivanta C 2102 lodha splendour, Thane, Maharashtra, 400607

Sir
I have returned the shoes because they were tight fit within 24 hour in the condition i had received them. I had returned the shoes on 10/5/19
But since then i have contacted the delivery company who confirmed that the shoe reached the vendor on 14/5/19 but no refund has been initiated. I have sent many mails and called their customer support number 100 times but no body picks it up and they never return the call...
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N
Neeta Shetye
from Chennai, Tamil Nadu
May 3, 2019
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cracking of shoe sole

Address: Mumbai City, Maharashtra

Date: march 31, 2019
Location: mumbai kurla market city
Article code: kfmsan4101-n
Shoe size: brown, 42
Ticket number: 00029314

On april 1st, i had sent an email to [protected]@paversengland.com describing the issue of the cracked sole and mentioning the following:
“i am quite dissatisfied with what has happened and had not expected this for an expensive product from a company like pavers. I...
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Ratan Misri
from Mumbai, Maharashtra
May 1, 2019
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ladies handbag

I had purchased a black ladies handbag from Bhubaneswar Airport on 8th Feb. 2017.
At the time of purchase I was told the bag Had a lifetime warranty.
The handles of the bag are breaking from near the top rivets. Bag used 8 or 10 times.
There is also some peeling of the skin at the bag corners on both sides.
Amount paid by ICICI debit card Rs 2, 799/-
Bag cannot be used.
Please arrange to Refund the...
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C
Col Raj Kumar
from Gurgaon, Haryana
Apr 19, 2019
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fraud

Address: Jaipur, Rajasthan, 302006

Pavers england is a big online fraud.
I selected a pair of shoes showing 70% discount. When i checked out for payment the discount changed to 30%. When zip contacted them i was told the discount is color dependent. I was informed that brown color is 70%. I said ok, i shall go with brown.
When i selected brown it showed out of stock. Good going so far. The customer care was contacted again. They said they will look into. They...
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M
mvali
from Hyderabad, Telangana
Apr 12, 2019
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order placed for shoes not received till date

Address: Hyderabad, Telangana

I ordered for shoes on 28th of march 2019 from pavers india official website and paid for the same from my credit card. Got an official confirmation on the same date giving my order no.: pe181646

Till date have not received my shoes. Tried calling up on the tel no given in the website but no answer. I have also sent emails for the same on the given email id but no reply for the same as well....
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P
Prabhu Prabhu Kiran
from Guntur, Andhra Pradesh
Apr 10, 2019
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ur bloody # staff mr. bhaskar from tirupati airport...

Address: Renigunta Airport, 517501

Mr. Bhaskar ur staff @ tirupati.. Bloody fool don't knw how to behave with ladies... I want all his details or else i wl make this big issue... The # mr. Bhaskar he is very rude towards customers tht to lady customer... As my wife she was hurry to fl8... So that she left him... Or else he use to die on that day... How cheap u pavers england people are... U people recruite these kind of buggers......
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padmini konwar
from Kishanganj, West Bengal
Apr 1, 2019
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wrong product received; refund money still not received

I had ordered a pair of black heels from pavers england online from their official site. My order number was pe181331. I had placed the order on 7 th march 2019. On being my first purchase, i also got a discount.. The cost of heels was rupees 3500, i got it for 3000. Whn the finally arrived, which i paid through cod, i was aghast to find that the package didn't carry any heels.. It was flat object. It was most probably a wallet. I didn't...
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