Pavers England Customer Care
Pavers England Ltd.
Customer satisfaction rating: 49%
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COMPLAINTS

Pavers England Customer Care

Pavers England Ltd.

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Address
Santacruz
Mumbai
Mumbai City District
Maharashtra
India - 400055

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Customer satisfaction rating
49%
Complaints
83
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1
Resolved
40
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Pavers England Complaints & Reviews

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Pavers England — Both shoes are same leg (right side) [Resolved]

 mohan622
I purchased the shoe at mumbai international airport terminal 2 level 4 pavers shop dated 12/7/2016 bill no.601655 shoe model hvmll6102.
I have opened the shoe box on 19/7/2016 during my son graduation ceremony at sheffield university england, i was shocked because both shoes belongs to right hand side leg, during the time unable to go and purchase another shoe.

I am living in singapore. unable to go and change to mumbai international airport, kindly do the necessary....
Complaint comments  Read comments Complaint category Products & Services

Pavers England — Mobile accessories - leather cover - poor quality [Resolved]

 sauravag12
This is regarding complaint on quality of mobile accessories - leather cover for iphone 6
In a one month time the red color strip which company claim is made of leather, it's color faded away..
Red strip and black leather come out of the base material and is looking very shabby. have spent 1500 inr and in a month time it's values goes for a toss...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Pavers England — Shoe getting damaged at soles after 3-4 uses [Resolved]

 kamalkhatri359
Dear sir / ma'm,

This is with reference to 1 pair of pavers shoes purchased by me some time back, i would like to inform you that to my utter surprise the shoe has got damaged after being used for very few days i. e. after wearing it for 4 - 5 days.

This shoe has developed problem of the soles getting damaged (actually there are nearing disintegration after being used for less that 1 week), while it looks brand new from top and even sides as there is hardly any wear and tear.

This is very surprising and raises doubt over the quality of a very high end...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — Footwear

 Veena Mudaliar
Sir/Madam

This is to bring to your notice that I, Mrs Veena N.Mudaliar, am an ardent fan of Pavers England Footwear.

I bought a beautiful coffee brown footwear BZL TP 4104 on 17/12/2015 for Rs 2499/- from Infinity Mall, Malad. After using it 4-5 times, it's thong came loose and as a result my toes used to try to take a grip. This gave me severe backache. The base too was peeled off.

I gave the said footwear in your Oberoi Mall Output for repairs on 21/2/2016. The ticket number of the same is 00006919.

The repair took eternity and finally...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — Ladies sandal i bought around 3 months back

 paddy1
I am a regular customer of pavers, i had purchased a sandal around 3 months back, the soul of which has cracked on both the sandals. i have given it for repairs on8/5/2016. till date i have received evasive replies by your staff at infinity mall, today being 9/6/2016, already a month has passed but still no reply. kindly get back to me ASAP. Thanking you. pradeep nangia...
Complaint comments  Read comments [1]Complaint category Products & Services

Pavers England — Black shoes for men [Resolved]

 Madymeister
I purchased a black man shoes metal toe from PE showroom at Colaba. Witching first six months of purchase the metal toe came out and the stitching was damaged. The article code is YGMAB3201-w
The Colaba branch shut down almost at that time and after lot of search and work I landed my shoes for repair at the Worli branch. Complaint no 1597.
The shoes have been lying the for three months now and no action has been taken. I have visited twice but they said we don't have the material to repair the shoes. And they refused to return the shoe. No attempt was made during to undertake repair...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Pavers England — Sandals

 Amisha20
I bought a pavers England sandals from Mumbai/ Delhi airport (can't remember)
It's a white and blue color sandal. The blue colors bleeds when I wear them. The white portion of the sandle has also turned blue.
Never expected this from such a renowned company. Very disappointed!...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — Women sandal purchased at ahmedabad airport [Resolved]

 S.Nidhi
This is for information that I have purchased a hand bag and Sandals on 07.04.2016 from a Pavers England Showroom at Ahmedabad Airport. I wore the Sandals for the 1st time on 09.04.2016 and the skin of the sandal just under the sole started to wore off the same day itself!! It was not expected from such a renowned brand name from Pavers England. Though I have misplaced the bill but I have an entry on my credit card statement for the same.

You are requested to advise me on further course of action as I stay in Gandhidham, Gujarat. Will I get a replacement or money back for sucha a...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — Merchandise Repair - no response [Resolved]

 Richardstedman
On 26/02/16 I dropped off a pair of shoes at the International airport shop for a fault. The CFG No is 4630 and it was accepted by Shaik Moshin. I have not had any feedback yet from Pavers and have been unable to contact anyone to make an inquiry on the status of the repair/replacement. My telephone number is on the form. Please make contact and give me feedback. Thank you Richard...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — I'm complaining about my loafers [Resolved]

 NIKITA BHALEKAR
I got loafers as a gift from my brother and they are so dear to me but i used them once and nw they are weathering away and i want it to get repaired but i dont know hw i can get it plz do help me as want them repaired very soon...
Complaint comments  Read comments Complaint category Products & Services

Pavers England — I m complaints about color diffrets in my pavers chaaples

 hetu123
I m hetal i have by my chapple from paverse store from alpha one mall ahmedabad and thi tow chapples have different color...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — Non delivery of goods after payment [Resolved]

 Ankursonal
Good day,
I have made a purchase of a belt and shoes through air port outlet in mumbai and wanted the goods to be delivered to my home address in Delhi. The outlet ph. No. Is[protected] and a sales man whose no. And name Is [protected] Shankar. Bill no. Is 505615. Item description 1. PEMLU6202 2. PMBLT4202.
Kindly look into the matter as the sales man is rude and not cooperating. Purchase was made on 05.02.16. And still it's not dispatched to my address.
Thanks
Ankur sharma...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — Defective belt, substand material [Resolved]

 AlamSreedhar
I have purchased a leather belt from Pavers England, Inorbit mall outlet, Hyderabad. Since there was a vertical crack behind at the buckle point, was shown and given for resolution at the store. Today the manager informs me that it can't be repaired as they can only address stiching or pasting problems. I wonder how a company like Pavers England get away with use of substandard leather material which is prone for cracks. Acts of this nature will lose the confidence in their products, submitting this issue for proper resolution....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — New shoe bought given for replacement never returned [Resolved]

 maneesh05
Dear all, I purchased a black shoe from Pavers in 2015 No : PEMSO4205. The shoe stiching got off within 3 months of buying so I had given for replacement / repair to Linking Road, Mumbai showroom as it was under warranty. However to my utter surprise the shop got closed and I am unable to figure out whom to connect. I have been wearing pavers for last 3 years and so is my wife however we really found the quality detoriated every time. To add to that this has happened, I am looking for support for return of my new shoes. I am attaching the buying receipt of my shoe for reference. Looking...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Pavers England — Pavers/wrong size shoes given at kolkata airport pavers shop [Resolved]

 Panna Khan
I have recently purchased a pavers sandal at NSCBI AIRPORT, and i was given one size bigger than what i wear...inspite of my repeated calls at your customer care, i have not been able to put my complaint..please tell me how to get a size smaller than what i have...and where should i return the sandal...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Pavers England — Shockingly inferior pair delivered by Amazon - Suspected counterfeit

 ShubhoShekhar
I had ordered for a pair of footwear for my wife from Amazon (Invoice No. KA-BLR[protected]. The pair delivered is shockingly inferior, both in terms of materials and workmanship. I had sent a copy of the invoice and the pictures of the pair delivered to wecare@paversengland.com and mediarelations@paverengland.com. There is however no response. She has been using the brand for quite a few years now and has been satisfied with the products this far. She used to buy them from the stores at the airports mostly. I am sure there is some unfair practice in this. The delivered pair appears to...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — shoe bought at srinagar airport but not of good quality..

 showkatbhat97
Dear I bought a shoe at ur store at srinagar international airport but after using it for 1 month I was surprised to see that the stuff of the shoe got roughness..I being a customer of pavers shoes it was really disappointing.I tried to contact but of no use..I find this website and so I m writing u.plz get back to me.waiting for ur response Regards Showkat ahmad bhat Drangabal pampore opp tehsil off pampore kashmir 192121 [protected]...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pavers England — Shoe went for replacement, the store manager telling that its delivered and it has not been delivered

 Anusha81
My mother purchased a shoe from pavers england showroom in mumbai, it had some problem, as something in one show was hurting, we went to the Delhi showroom at saket mall, and they took it to replace, they called back that it cannot be repaired and would be replaced, and a new replacement would be sent, now they are saying that its already delivered, even though we did not receive it, they store manager is not talking properly, and they dont have the tracking number of anything, but claiming that its delivered and their store doesnt have it. I have complained to the customer care, twice but no...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — REGARDING HAND BAG PURCHASED AT AHMEDABAD AIRPORT

 raulpriya5
I HAD PURCHASED A HAND BAG FROM AHMEDABAD AIRPORT ON 2 NOV 2014 BUT AFTER USING TWICE ITS OPENING BUCKLE GOT DAMAGED/ NOT OPERATING AFTER SEVERAL VISIT TO VARIOUS CITIES AND OUTLETS OF PAVERS ENGLAND FINALLY KOLKATA AIRPORT OUTLET TOOK THE HANDBAG FOR REPAIRS. WITH RECEIPT NUMBER CGF:-759 BUT NOW ITS BEEN 20 DAYS OF SUBMISSION THEY DIDNT HAV CONTACTED ME YET. AND I HAD SENT THIS COMPLAINT ALREADY TO THEIR COMPLAINTS DEPARTMENT BUT THEY ARE ALSO NOT REPLYING ON THE SAME. SO WHAT SHOULD A PERSON DO.. I HAD CALLED THEIR STAFF REGARDING THIS .. HE PICKED THE CALL AND SAID WRONG NUMBER ARE THEY FRAUDS...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pavers England — ref:leather sling bag brown colour

 Suresh Rohra
Dear sir, I had purchased a brown colour leather sling bag from your store at linking road Khar-W Mumbai Store Code-085. After using the bag for 3 to 4 times the magnetic lock got spoiled. On 19/12/14 I gave the bag for repair/replacement at the above mentioned store receipt no:3073.It has been almost 2 months now. Inspite of several phone calls to the manager Mr.Imam and also personal visits at your outlet nothing has happened so far..On 27/01/15 on calling at the store Mr. Imam told me the bag had been repaired at the workshop by stitching two leather belts with buckle on either side as shown...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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