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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 21

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J
Jampula Chandrakanth
from Eluru, Andhra Pradesh
Oct 15, 2020
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Sir on 14th of october 2020 I did a transaction through debit card the amount of which got debited from my account but I received error message as sorry for the inconvinience please try again.So please refund my amount of 1000.my mobile no. is [protected].ref.no. M/AMEE/009967/2020/[protected]
+2 photos
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Oct 17, 2020
Updated by Jampula Chandrakanth Ref Id is M/AMEE/009967/[protected]
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    J
    Jasmine Sajan
    Oct 15, 2020
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    I had used tech process to pay sbi life insurance premium using debit card. But it seen that about Rsn. 4000 has been deducted as charges for online payment for Rs 17713...please refund the excess amount deducted
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2020
    Paynimo / TechProcess Payment Services Customer Care's response     Dear Sir/Madam,

    We are unable to trace the records on the basis of given details.

    Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

    Regards,
    Customer Service
    Ingenico ePayments India Pvt. Ltd.
    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
    Oct 17, 2020
    Updated by Jasmine Sajan     Please check the amount received on 15/10/2020. .. at 11. 40 FN. from my sbi kollam civil station branch account No... [protected] for online payment of Rs 17713 to SBI Life insurance..
    At present I couldn't go for taking bank statement... Please refund if excess charges deducted
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      P
      Prasanna4519
      Oct 14, 2020
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      Address: , Mehra Industrial Compound, Building No 1, Vikhroli West, Mumbai - 400079,

      Dear Sir,

      I am Prasanna Kumar S an ex-employee of Talisman Consultants Pvt. Ltd[protected] was deployed to work at Bangalore (United Healthcare India Pvt Ltd, Domalur) UHC/PAREKH under Lifekonnect Department as a Team Member with employee code 4530 and provided with PF account number MH/40005/5005. Perhaps being unable to execute my UAN under EPFO hence writing into you requesting your support to identify my UAN number.

      I have bieng trying your official numbers to cantact perhaps there were no response.

      Your prompt response will be utmost appreciated.

      Thanks and Regards,
      Prasanna Kumar S
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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        S
        sagar gohel
        from Pune, Maharashtra
        Oct 14, 2020
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        Hi,

        I have inquiry about my y'day transaction of online order, I have done transaction of flipkart online order and payment was selected for axis bank netbanking, I am not sure why its strucked at your end but by inquiring to axisbank its showing payment done to techprocess, also seeing the same in transaction detail, can you pl. help on this?

        INB/[protected]/TECHPROCESS SOLUTIONS LTD/

        I have Done 8555Rs/- transaction and attaching the number I have got.

        Thanks,
        Sagar
        +1 photos
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Oct 14, 2020
        Updated by sagar gohel         I have tried reaching you on official mail address given on website to get info on this but message was not delivered, so as final option I am posting complain here.
        View replies
        Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          A
          Aapi Dg Nandi
          Oct 14, 2020
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          I have done debit card payment of Electric bill of Rs74.00. After debit card payment confirmation by me amount is debited from account but Payment Gateway shown the message of Payment failed and bill is still showing unpaid.
          Screenshot is Attached for reference.

          Error details:-
          ERROR067
          Payment failure ...!
          +1 photos
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            R
            Rishi Raaz 03
            Oct 13, 2020
            Resolved
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            Resolved

            Regarding Payment for JBVNL

            I have done UPI payment of Electric bill of Rs 5039.00. After UPI payment confirmation by me amount is debited from account but Payment Gateway shown the message of Payment failed and bill is still showing unpaid.
            Screenshot is Attached for reference.

            Error details:-
            ERROR067
            Payment failure ...!...
            +1 photos
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            S
            Sampath tetakala
            Oct 13, 2020
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            Address: Adduroad thimmapuram village s.rayavaram mandal vizag district

            I have paid my margadarsi chit fund through upi but you have not confirmed payment
            +1 photos
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              R
              Rahul Rahatwal
              Oct 11, 2020
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              Address: ROOM NO4 LAXM INIWAS 2, NEAR MAITRI TOWER SAINATH NAGAR, LOUISWADI THANE

              Account debited rs.228 info-videocond2h ltd[protected]
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                U
                udit003
                Oct 10, 2020
                Resolved
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                Resolved

                Address: Jugsalai, Jamshedpur

                I made a payment of Rs 568 on 10th October around 3:15 PM for my electricity bill from JBVNL portal. I made the payment through PhonePe UPI. Transaction is successful and the money is deducted but the bill is showing "UNPAID" . Please refund my money. Please don't cheat innocent people like us who trust on you.

                Electricity Bill Details :

                Jharkahnd Bijali Vitaran Nigam Limited (JBVNL)
                Bill amount : Rs. 568
                Bill No: [protected]

                Details of the transaction :

                Paid to : tpsl.[protected]@icici
                UPI Ref No[protected]
                My UPI Id: [protected]@ybl
                +1 photos
                Aug 13, 2021
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Oct 13, 2020
                Paynimo / TechProcess Payment Services Customer Care's response                 Dear Sir/Madam,

                We are unable to trace the records on the basis of given details.

                Kindly provide us the Techprocess Payment ID to trace the transaction from our end.

                Regards,
                Customer Service
                Ingenico ePayments India Pvt. Ltd.
                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                View replies
                Dear Sir/Madam,

                We are unable to trace the records on the basis of given details.

                Kindly provide us the Techprocess Payment ID to trace the transaction from our end.

                Regards,
                Customer Service

                Ingenico ePayments India Pvt. Ltd.

                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                  Y
                  Yatendra Rajput
                  Oct 10, 2020
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                  Address: ALIGARH
                  Website: ALIGARH MUSLIM UNIVERSITY

                  I paid my college fees through Paytm UPI to tpsl.[protected]@icici (Aligarh Muslim University ADM) Continuati on 9th September. My UPI payment was successful and the amount got deducted but the merchant showed a failed transaction. It's been one month and still I have got no refund.
                  +2 photos
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                    R
                    Rohit Ranjan Srivastava
                    Oct 9, 2020
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                    Dear Sir/Madam

                    Today dated 09/10/2020, I have done UPI payment of Electric bill of Rs.3, 123.00. After UPI payment confirmation by me amount is debited from account but Payment Getway shown the message of Payment failed and bill is still showing unpaid. Altough Google Pay is showing that payment was successfull.

                    Payments status was showing failed but amount is deducted from my account. Please help and either post the amount in JBVNL account or return to my account. Details are given below -
                    UPI Transaction ID[protected]

                    Regards: Rohit Ranjan srivastava
                    Email - [protected]@gmail.com
                    +1 photos
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                      M
                      Mona070707
                      Oct 9, 2020
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                      Hi
                      I have paid jbvnl electricity bill of rs. 319 for the month of September, 2020 through online payment mode of jbvnl website on 09 Oct 202p. The amount has been deducted from my account but in the site it showing payment failed.
                      My consumer no is : BG01296
                      Sub Division: saria

                      Please find the payment details in the attachment.
                      Contact me @ [protected]@gmail.com
                      +1 photos
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                        V
                        Vinayak Patel
                        Oct 9, 2020
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                        While using Paynimo, money was deducted from the account while paying fees but it didn't reach the receiver. Also, none of their customer care phone numbers are working at the time of this complaint.
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                          S
                          Suvek Yadav
                          Oct 8, 2020
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                          Address: 44D/1 lowther road, Panchsheel hospital

                          Dear sir / madam, i was doing a payment of amount of 58000.0 rupee from my account and the money is deducted from my account but the merchant bank doesn't receive confirmation so i haven't received any confirmation details of my transaction... And i haven't received any type of authentic help from your gateway... My money was deducted on 5 october and i haven't got my money return yet... Please refund the money
                          +1 photos
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                            P
                            parvezali2k
                            Oct 7, 2020
                            Resolved
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                            Resolved

                            I paid continuation fee of amu 2020-21 through tpsl.[protected]@icici upi id on 8th September 2020. The amount has been debited from my bank a/c but it shows as failed in amu website & I called BHIM UPI they told me that the amount is transferred to merchant account. My college didn't receive any amount yet. What should i do now..? When will my amount be credited to my bank a/c. Please refund my money so that I can pay again.
                            +1 photos
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 10, 2020
                            Paynimo / TechProcess Payment Services Customer Care's response                             Dear Customer,

                            TPSL ID : [protected]
                            BanK ID :[protected]

                            We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to ALIGARH MUSLIM UNIVERSITY on[protected].

                            With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                            Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                            Regards,
                            Customer Service
                            Ingenico ePayments India Pvt. Ltd.
                            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                              V
                              vijaytx
                              from Khagaria, Bihar
                              Oct 6, 2020
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                              Resolved

                              Dear Sir/Madam,
                              I have paid my electricity bill for Rs.5950/- on 05/10/2020 through Tech Process Gateway using internet banking for Jharkhand Bijli Vitran Nigam Ltd. The amount has been deducted from my SBI Account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor has it been return back to my bank account. My consumer no.- B1322; of sub-electricity office at Kokar, Ranchi, Jharkhand. The Bank transaction Reference No. is CHE6004089 for deducting the amount from my bank account on 05-Oct-2020.
                              I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.com
                              Regards.
                              Kalawati Devi
                              +1 photos
                              Oct 9, 2020
                              Complaint marked as Resolved 
                              No action has been taken yet
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                N
                                naveed aslam
                                Oct 4, 2020
                                Resolved
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                                Resolved

                                Money got deducted in my online payment for GHMC property tax but didn't received any acknowledgement and acceptance from the GHMC portal
                                +1 photos
                                Oct 6, 2020
                                Complaint marked as Resolved 
                                Made my payment successful . .
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                  S
                                  SALMAN0708
                                  Oct 4, 2020
                                  Resolved
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                                  Resolved

                                  Address: NESCO ODISHA

                                  I paid my electricity bill 13767 on 2nd October 2020 between 7:30 to 9:00 PM of NESCO ODISHA through tech process gateway using Citi credit card. But no receipt was issued for payment or success transaction was displayed.
                                  Please let me know if payment was successful if failed intiate refund.
                                  Check the below screenshot for reference id.
                                  +1 photos
                                  Oct 5, 2020
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 05, 2020
                                  Paynimo / TechProcess Payment Services Customer Care's response                                   Dear Customer,

                                  We are unable to trace the records on the basis of given details.

                                  Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

                                  If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

                                  Regards,
                                  Customer Service
                                  Ingenico ePayments India Pvt. Ltd.
                                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                    K
                                    khalid_mhdn
                                    Oct 3, 2020
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                                    I have made an online payment of GHMC property tax using your online portal from my bank account the details are as under
                                    PTIN # [protected]
                                    amount paid Rs 48, 356.00
                                    Ref # [protected]
                                    BIL/ONL/[protected]/GHMC1/[protected]/Ta
                                    Icici bank
                                    Money is deducted from account but acknowlegement not received
                                    Please kindly acknowledge the receipt and status of payment into my email
                                    Thanks
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                      R
                                      Ramesh venkata
                                      Oct 3, 2020
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                                      Address: Plot No 860 Part 1 Scheme No 114

                                      My MADHYA PRADESH ELECTRICAL BILL PAYMENT FAILED
                                      ENERGY METER SERVICE NO N[protected] ADRESS IS PLOT NO 860 PART 1 SCHEME NO 114 DEDUCTED IN MY UNION BANK PAYMENT AMOUNT IS 4167.17 (four thousNd one hundred sixty seven and seventeen paisa only)
                                      +1 photos
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