Paynimo / TechProcess Payment Services Complaints & Reviews

Address: Plot No 860 Part 1 Scheme No 114

My MADHYA PRADESH ELECTRICAL BILL PAYMENT FAILED
ENERGY METER SERVICE NO N[protected] ADRESS IS PLOT NO 860 PART 1 SCHEME NO 114 DEDUCTED IN MY UNION BANK PAYMENT AMOUNT IS 4167.17 (four thousNd one hundred sixty seven and seventeen paisa only)

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Address: Mumbai

I have made a online payment of Rs. 3300 (Rupees Three Thousand Three Hundred only) on 29.09.2020 at 17:58 PM to MSEB (for electricity bill for September 2020) thru net banking (Paynimo/TECH PROCESS Solutions Ltd. payment gateway) payment services.

I am sorry to inform you that the money has been deducted from my Bank of Baroda Bank account, but it has not been transferred to the payee’s (MSEB) account .

I am giving below details for this transaction:

Bank: Bank of Baroda
Date: 29/09/2020
Amt: Rs. 3300/-

Also, I am giving below the message received from Bank of Baroda Bank for this transaction:

Rs.3, 300.00 was spend on your ATM Card mahadiscom TPSL on 29-Sept-2020

I would request you to kindly refund the amount to me, as early as possible.

Thanking you,

Aug 13, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Oct 4, 2020

Verified Support

Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: INGENICO EPAYMENTS INDIA PRIVATE LIMITED 5th Floor, Jollyboard Tower-1, iThink Techno, Campus, Kanjurmarg (East), Mumbai, Mumbai City, Maharashtra, India, 400042

Sir on 11th september 2020 i had funded money to icici bank of 10000rs for opening fd account, money was deducted from account and icici bank didnt received money
In statement it is showing money transfered-TO TRANSFER-INB Billjunction dot com TECH_BILJUN
Payments-----with reference number [protected]IGAJJOPQU2 TRANSFER TO 459

please solve this issue as soon as possible

Oct 31, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TSPL ID : [protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to ICICI BANK SB ONLINE on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Oct 05, 2020

Updated by habhakkuk Sir please give any transcation id for this merchant transcation so that i can contact them

bank employee asked transcation id for this payment

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Oct 4, 2020

Verified Support

Dear Customer,

TPSL ID : [protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to ICICI BANK SB ONLINE on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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S

Sukanta bhoi

Oct 26, 2020

Kya ap k money refund mila ya kese kya mila thoda bataie kyu k mera v same problem hua he

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habhakkuk's [Complaint's author] reply, Oct 26, 2020

yes got full

S

Sukanta bhoi

Oct 26, 2020

Please bata sakte hne kese kya kie ap nahi to ap apna mobile no dijie me call karta hnu

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habhakkuk's [Complaint's author] reply, Oct 26, 2020

i will definetely help

first be cool, your money is safe

goto https://eazypay.icicibank.com/homePage

select transcation status option

enter your mobile no, you will get transcation id

later visit your branch and raise a complaint of fd created but not credited into account

definetly will be solve sir
--------------------------------------------------------

actually what happened was money went to pool icici account because at time of account creation your account will not be assign so money went to pool account

S

Sukanta bhoi

Oct 27, 2020

Please bhai help me

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habhakkuk's [Complaint's author] reply, Oct 27, 2020

ok give me ur number i will call later

habhakkuk's [Complaint's author] reply, Oct 28, 2020

dont u want any help

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Dear sir/madam,
I have tried to pay jbvnl electricity bill of rs. 4165 for the month of aug, 2020 through online payment mode of jbvnl website on 30.09.2020. For this online eletricity bill payment, i have made three transaction on the same day 30.09.2020 details as follows:-
1st. Through my icici credit card, transaction ref no.[protected], amount debit from my card 4165, but status shows transaction fail.
2nd. Also through my icici credit card, transaction ref no.[protected], again amount debit from my card 4165, but status shows transaction fail.
3rd through my sbi internet banking, transaction ref no. [protected]igajndgwp2, amount debit from my card 4165, but status shows transaction fail. (For proof i am attaching all the transaction details)
Thus i tried to pay my electricity bill thrice but the amount gets deducted from my account as mention above total amount deducted 4165×3 = 12495. And amount has not been deposited to jbvnl account, nor it has been return back to my bank account. My consumer no. Drn6803 of sub-electricity office at dorandar, ranchi.
I, therefore, request you kindly return back the amount to my bank account as early as possible. My e-mail id [protected]@gmail.com, my contact no. [protected]
Regards.
Santosh kumar

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Please contact as soon as possible it's urgent. I have been waiting for your call for so long atleast contact

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I have done a transaction to my university on college fees on 09/29 07:00 pm. The amount was deducted from my account but my university dint receive the amount and the status was not updated. Could you please check on it and let me know when the amount will be refunded?

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Oct 01, 2020

Updated by Mukeshmuki1812 Card No. : 5089 93** **** 4499
Transaction date :[protected]:58:17

Please check it.

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I have done a transaction through muthoot finance app . Money was not transferred to muthoot account but it has been debited from my account
How much time it will take to refund.

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Address: PTIN NO : 1090319321 Name : BIMALA APPARAO Door Number : 3-6-687/40/B Locality : HIMAYATHNAGAR Circle : 16-Amberpet ii) Property Tax Dues upto 31-03-2020

With reference to my outstanding property tax amount of rs. 26088/- this is to place on record that on[protected] i have made online payment for the said amount.
The said amount of rs. 26088/- was paid at vide my hdfc bank od account no. [protected] vide netbanking option through your gateway known as tech process payment services.
Accordingly the said amount of rs. 26088/- was deducted from my said hdfc bank od account no. [protected].
I say that, no receipt was generated for the said payment made online.
The narration for the said transaction as mentioned in my hdfc bank statement is - “[protected]techgreaterhyderabad”.
The reference number for the said transaction as mentioned in my hdfc bank statement is - “[protected]”
Therefore i hereby request you to kindly request you to please look into this matter and issue the receipt for the same.
I hope you do the favour at your earliest with best co-operation and oblige.
I am enclosing herewith my said bank statement showing the said amount of rs. 26088/- being deducted on 28 sep 2020, for your reference and record.
Thanking you,

Yours sincerely,

Bimala apparao.

Sep 30, 2020

Complaint marked as Resolved

As required the RECEIPT for the amount paid towards the property tax at GHMC has been been generated and there are no dues. Hence the complaint is RESOLVED.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Sep 29, 2020

Updated by babarkol PTIN NO : [protected]
Name : BIMALA APPARAO
Door Number : 3-6-687/40/B Locality : HIMAYATHNAGAR
Circle : 16-Amberpet
ii) Property Tax Dues upto[protected]

With reference to my outstanding PROPERTY TAX amount of Rs. 26088/- this is to place on record that on[protected] I have made online payment for the said amount.
The said amount of Rs. 26088/- was paid at vide my HDFC Bank OD Account No. [protected] vide netbanking option through your gateway known as TECH PROCESS PAYMENT SERVICES.
Accordingly the said amount of Rs. 26088/- was deducted from my said HDFC Bank OD Account No. [protected].
I Say that, no receipt was generated for the said payment made online.
The Narration for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]TECHGREATERHYDERABAD”.
The Reference Number for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]”
Therefore I hereby request you to kindly request you to please look into this matter and issue the RECEIPT for the same.
I hope you do the favour at your earliest with best co-operation and oblige.
I AM ENCLOSING HEREWITH MY SAID BANK STATEMENT SHOWING THE SAID AMOUNT OF RS. 26088/- BEING DEDUCTED ON 28 SEP 2020, FOR YOUR REFERENCE AND RECORD.
Thanking you,

Yours Sincerely,

BIMALA APPARAO.

Verified Support

Sep 30, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Kindly share us the details of the transactions

TPSL ID
Merchant reference id:-
Bank reference id:- Transaction date

Regards,
Customer service

Verified Support

Sep 30, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]
Bank Reference ID:[protected]
Merchant transaction ID: T109031932120200928182503
Transaction Amount: 26088.0
Transaction Date:28/09/2020

We have checked the status of the given transaction and found that it is marked as success and the payment for the same was sent to L2820_GHMC on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Sep 30, 2020

Verified Support

Dear Customer,

Kindly share us the details of the transactions

TPSL ID
Merchant reference id:-
Bank reference id:- Transaction date

Regards,
Customer service

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Address: Property Tax Details PTIN NO : 1090319321 Name : BIMALA APPARAO Door Number : 3-6-687/40/B Locality : HIMAYATHNAGAR Circle : 16-Amberpet ii) Property Tax Dues upto 31-03-2020

With reference to my outstanding amount of Rs. 26088/- this is to place on record that today on[protected] I have made online payment for the said amount.
The said amount of Rs. 26088/- was paid at vide my HDFC Bank OD Account No. [protected] vide netbanking option through your gateway known as TECH PROCESS PAYMENT SERVICES.
Accordingly the said amount of Rs. 26088/- was deducted from my said HDFC Bank OD Account No. [protected].
I Say that there was no receipt generated for the said payment made online.
The Narration for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]TECHGREATERHYDERABAD”.
The Reference Number for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]”
Therefore I hereby request you to kindly request you to please look into this matter and issue the RECEIPT for the same.
I hope you do the favour at your earliest with best co-operation and oblige.
Thanking you,

Yours Sincerely,

BIMALA APPARAO.

Sep 30, 2020

Complaint marked as Resolved

As required the RECEIPT for the amount paid towards the property tax at GHMC has been been generated and there are no dues. Hence the complaint is RESOLVED.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Kindly share us the transaction details to trace the record

Regards,
Customer service.

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I did payment for adani electricity using paynimo, amount was deducted but payment didnt count and it redirected me to 404 page not found on adani after payment. Please refund the money.
Payment amount - 5670
Net txn - igenico[protected] l484
Netbanking payment
Payment transaction number - 9644

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Address: Flat No-302, Ganpati Extn Apartment, Saraidhela, Dhanbad

While paying bijli bill to jbvnl rs 4665 got deducted from my sbi bank account with ref no-[protected]igajmtmjn8. But the same has not been credited to jbvnl. Pl resolve the issue.

Aug 13, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]
Bank Reference ID: IGAJMTMJN8
Merchant transaction ID: 1595f71c5529610f85303
Transaction Amount: 4665.0
Transaction Date:28/09/2020

We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L31809_Jharkhand Bijli Vitran Nigam Limited New on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Dear sir/Ma’am

This is regarding my order which i had placed today through net banking from my axis bank saving a/c.While placing the order it was showing error and the amount of rs.2202 is deducted from my a/c but the order could not placed.So i contacted my bank and they told me to contact you as the payment was successfully made by axis bank and the error is from your side and they gave me this reference no [protected].I tried calling you but all my calls were unanswered by you.

I request you to kindly look into this matter and do the needful as quick as possible.

Regards
Shivani chaturvedi
Mob no: [protected]

Aug 6, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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S

ShivaniChaturvedi

Sep 28, 2020

This is for your reference.kindly refund my amount.

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 29, 2020

Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as...⇄ and raise a dispute for the referred transaction. We regret any inconvenience caused. Regards, Team Axis Bank.

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Hello sir. I was paying jbvnl bill payment online on 27.9.20 but payment failed and also amount of ₹1078 was deducted from my credit card. Please process the payment or do the refund asap.

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As i tired to recharge number through techprocess payment services, but payment got failed, so again recharge with so other payment portal. But my got debited after 2 weeks from my account. So i request a refund to my icici account 318xxxxxx265

Sep 23, 2020

Complaint marked as Resolved

not resolved

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22-sep[protected]sep-2020) to transfer
Inb bsnl all india cdma tech_bsnlcdm payment [protected]igajllkgt6 368.00

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Date - 16-sep-2020 time around 12:36:10 p. M., dear paynimo team, i am mahesh guntuka. I had paid the money to the kapil chits for the amount rs. 8319.43/- through hdfc debit visa card. Payment amount was debited from my account, however while redirecting to pop up notification went away immediately. Though payment was debited from my account, i have receive the confirmation message from the bank but i haven't received any confirmation from the kapil chits and they are asking me to pay the amount again. I request you to refund my amount - rs. 8319.43/- or help me with settle the amount to the kapil chits. You can reach me on [+91-[protected]].

Aug 6, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: Karimnagar

Dear sir/ma'am,
I have paid my property tax today morning, the payment was successful and the amount got deducted from my account,

But it is still showing due & no reports are generated, request you to please look into this

The following are the details:
Pti no-[protected]
Bank reference id:[protected]
Merchant transaction id:igajlftut9
Transaction amount:17702
Transaction date:21 sept 2020

Attaching you the payment reference numbers

Thanks
Sankeerth

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I have done the payment to indostar capital finance limited pg for loan payment from online through paynimo of rs-22720/- by upi payment. At the time of payment from amezon pay it shows the upi i'd is (Tpsl. [protected]@icici) payment has success but the finance company distributor said we don't received any amount. So please check the details

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Amount debited without transaction completion
Please look into the issue quickly

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Sep 21, 2020

Updated by vijaya sonnad Hello Paynimo team,

Please look into my issue urgently.
Amount deducted from my account, while transaction failing. I have attached the image
of transaction detail for the reference.

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Amount 475/-transaction made on 18/09/20 not credited in bsnl account.

Ebank:[protected]/l5155_bsnl postpaid/[protected]/t

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Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 22

Elect bill payment failed

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Amount deducted by paynimo payment services but not transferred to MSEB

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Money deducted from my bank and receiver bank did not receive money

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Amount is deducted in my a/c thrice but transaction failed

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Please contact

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Payment unsuccessful

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Fail transaction

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ptin no:- 1090319321. bimala apparao

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Property tax ghmc - ptin no:- 1090319321. Bimala apparao

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adani bill payment using paynimo/techprocess

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amount deducted from my account but not paid to jbvnl

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Processing payment

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Amount deducted payment error

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money debited due to recharge failed need refund

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payment debited but transaction not completed

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payment debited from account but transaction has not completed

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ghmc - property tax-payment successful but not reflecting on website

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Payment done but the distributor said not received payment

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Transaction failed but amount debited from my account

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Bsnl payment delay

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