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Updated: Feb 20, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 22

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H
habhakkuk
Sep 30, 2020
Resolved
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Address: INGENICO EPAYMENTS INDIA PRIVATE LIMITED 5th Floor, Jollyboard Tower-1, iThink Techno, Campus, Kanjurmarg (East), Mumbai, Mumbai City, Maharashtra, India, 400042

Sir on 11th september 2020 i had funded money to icici bank of 10000rs for opening fd account, money was deducted from account and icici bank didnt received money
In statement it is showing money transfered-TO TRANSFER-INB Billjunction dot com TECH_BILJUN
Payments-----with reference number [protected]IGAJJOPQU2 TRANSFER TO 459

please solve this issue as soon as possible
+1 photos
Oct 31, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2020
Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TSPL ID : [protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to ICICI BANK SB ONLINE on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Oct 05, 2020
Updated by habhakkuk Sir please give any transcation id for this merchant transcation so that i can contact them

bank employee asked transcation id for this payment
View replies
Dear Customer,

TPSL ID : [protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to ICICI BANK SB ONLINE on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Reply
Kya ap k money refund mila ya kese kya mila thoda bataie kyu k mera v same problem hua he
Reply
habhakkuk's [Complaint's author] reply, Oct 26, 2020
yes got full
Please bata sakte hne kese kya kie ap nahi to ap apna mobile no dijie me call karta hnu
Reply
habhakkuk's [Complaint's author] reply, Oct 26, 2020
i will definetely help

first be cool, your money is safe

goto https://eazypay.icicibank.com/homePage

select transcation status option

enter your mobile no, you will get transcation id

later visit your branch and raise a complaint of fd created but not credited into account

definetly will be solve sir
--------------------------------------------------------

actually what happened was money went to pool icici account because at time of account creation your account will not be assign so money went to pool account
Please bhai help me
Reply
habhakkuk's [Complaint's author] reply, Oct 27, 2020
ok give me ur number i will call later
habhakkuk's [Complaint's author] reply, Oct 28, 2020
dont u want any help
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    S
    santy1062
    Sep 30, 2020
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    Dear sir/madam,
    I have tried to pay jbvnl electricity bill of rs. 4165 for the month of aug, 2020 through online payment mode of jbvnl website on 30.09.2020. For this online eletricity bill payment, i have made three transaction on the same day 30.09.2020 details as follows:-
    1st. Through my icici credit card, transaction ref no.[protected], amount debit from my card 4165, but status shows transaction fail.
    2nd. Also through my icici credit card, transaction ref no.[protected], again amount debit from my card 4165, but status shows transaction fail.
    3rd through my sbi internet banking, transaction ref no. [protected]igajndgwp2, amount debit from my card 4165, but status shows transaction fail. (For proof i am attaching all the transaction details)
    Thus i tried to pay my electricity bill thrice but the amount gets deducted from my account as mention above total amount deducted 4165×3 = 12495. And amount has not been deposited to jbvnl account, nor it has been return back to my bank account. My consumer no. Drn6803 of sub-electricity office at dorandar, ranchi.
    I, therefore, request you kindly return back the amount to my bank account as early as possible. My e-mail id [protected]@gmail.com, my contact no. [protected]
    Regards.
    Santosh kumar
    +3 photos
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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      RIA KIRTANI
      Sep 30, 2020
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      Please contact as soon as possible it's urgent. I have been waiting for your call for so long atleast contact
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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        M
        Mukeshmuki1812
        Sep 30, 2020
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        I have done a transaction to my university on college fees on 09/29 07:00 pm. The amount was deducted from my account but my university dint receive the amount and the status was not updated. Could you please check on it and let me know when the amount will be refunded?
        +4 photos
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Sep 30, 2020
        Paynimo / TechProcess Payment Services Customer Care's response         Dear Customer,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

        If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.


        Regards,
        Customer Service
        Ingenico ePayments India Pvt. Ltd.
        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
        Oct 01, 2020
        Updated by Mukeshmuki1812         Card No. : 5089 93** **** 4499
        Transaction date :[protected]:58:17

        Please check it.

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          R
          RIA KIRTANI
          Sep 29, 2020
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          I have done a transaction through muthoot finance app . Money was not transferred to muthoot account but it has been debited from my account
          How much time it will take to refund.
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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            B
            babarkol
            Sep 29, 2020
            Resolved
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            Resolved

            Address: PTIN NO : 1090319321 Name : BIMALA APPARAO Door Number : 3-6-687/40/B Locality : HIMAYATHNAGAR Circle : 16-Amberpet ii) Property Tax Dues upto 31-03-2020

            With reference to my outstanding property tax amount of rs. 26088/- this is to place on record that on[protected] i have made online payment for the said amount.
            The said amount of rs. 26088/- was paid at vide my hdfc bank od account no. [protected] vide netbanking option through your gateway known as tech process payment services.
            Accordingly the said amount of rs. 26088/- was deducted from my said hdfc bank od account no. [protected].
            I say that, no receipt was generated for the said payment made online.
            The narration for the said transaction as mentioned in my hdfc bank statement is - “[protected]techgreaterhyderabad”.
            The reference number for the said transaction as mentioned in my hdfc bank statement is - “[protected]”
            Therefore i hereby request you to kindly request you to please look into this matter and issue the receipt for the same.
            I hope you do the favour at your earliest with best co-operation and oblige.
            I am enclosing herewith my said bank statement showing the said amount of rs. 26088/- being deducted on 28 sep 2020, for your reference and record.
            Thanking you,

            Yours sincerely,

            Bimala apparao.
            +1 photos
            Sep 30, 2020
            Complaint marked as Resolved 
            As required the RECEIPT for the amount paid towards the property tax at GHMC has been been generated and there are no dues. Hence the complaint is RESOLVED.
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Sep 29, 2020
            Updated by babarkol             PTIN NO : [protected]
            Name : BIMALA APPARAO
            Door Number : 3-6-687/40/B Locality : HIMAYATHNAGAR
            Circle : 16-Amberpet
            ii) Property Tax Dues upto[protected]

            With reference to my outstanding PROPERTY TAX amount of Rs. 26088/- this is to place on record that on[protected] I have made online payment for the said amount.
            The said amount of Rs. 26088/- was paid at vide my HDFC Bank OD Account No. [protected] vide netbanking option through your gateway known as TECH PROCESS PAYMENT SERVICES.
            Accordingly the said amount of Rs. 26088/- was deducted from my said HDFC Bank OD Account No. [protected].
            I Say that, no receipt was generated for the said payment made online.
            The Narration for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]TECHGREATERHYDERABAD”.
            The Reference Number for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]”
            Therefore I hereby request you to kindly request you to please look into this matter and issue the RECEIPT for the same.
            I hope you do the favour at your earliest with best co-operation and oblige.
            I AM ENCLOSING HEREWITH MY SAID BANK STATEMENT SHOWING THE SAID AMOUNT OF RS. 26088/- BEING DEDUCTED ON 28 SEP 2020, FOR YOUR REFERENCE AND RECORD.
            Thanking you,

            Yours Sincerely,

            BIMALA APPARAO.

            Verified Support
            Sep 30, 2020
            Paynimo / TechProcess Payment Services Customer Care's response             Dear Customer,

            Kindly share us the details of the transactions

            TPSL ID
            Merchant reference id:-
            Bank reference id:- Transaction date

            Regards,
            Customer service
            Verified Support
            Sep 30, 2020
            Paynimo / TechProcess Payment Services Customer Care's response             Dear Customer,

            TPSL ID: [protected]
            Bank Reference ID:[protected]
            Merchant transaction ID: T109031932120200928182503
            Transaction Amount: 26088.0
            Transaction Date:28/09/2020

            We have checked the status of the given transaction and found that it is marked as success and the payment for the same was sent to L2820_GHMC on[protected].

            With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

            Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

            Regards,
            Customer Service
            Ingenico ePayments India Pvt. Ltd.
            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
            View replies
            Dear Customer,

            Kindly share us the details of the transactions

            TPSL ID
            Merchant reference id:-
            Bank reference id:- Transaction date

            Regards,
            Customer service
            Reply
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              B
              babarkol
              Sep 29, 2020
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              Resolved

              Address: Property Tax Details PTIN NO : 1090319321 Name : BIMALA APPARAO Door Number : 3-6-687/40/B Locality : HIMAYATHNAGAR Circle : 16-Amberpet ii) Property Tax Dues upto 31-03-2020

              With reference to my outstanding amount of Rs. 26088/- this is to place on record that today on[protected] I have made online payment for the said amount.
              The said amount of Rs. 26088/- was paid at vide my HDFC Bank OD Account No. [protected] vide netbanking option through your gateway known as TECH PROCESS PAYMENT SERVICES.
              Accordingly the said amount of Rs. 26088/- was deducted from my said HDFC Bank OD Account No. [protected].
              I Say that there was no receipt generated for the said payment made online.
              The Narration for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]TECHGREATERHYDERABAD”.
              The Reference Number for the said transaction as mentioned in my HDFC Bank Statement is - “[protected]”
              Therefore I hereby request you to kindly request you to please look into this matter and issue the RECEIPT for the same.
              I hope you do the favour at your earliest with best co-operation and oblige.
              Thanking you,

              Yours Sincerely,

              BIMALA APPARAO.
              +1 photos
              Sep 30, 2020
              Complaint marked as Resolved 
              As required the RECEIPT for the amount paid towards the property tax at GHMC has been been generated and there are no dues. Hence the complaint is RESOLVED.
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2020
              Paynimo / TechProcess Payment Services Customer Care's response               Dear Customer,

              Kindly share us the transaction details to trace the record

              Regards,
              Customer service.
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                Z
                ziashaikh_97
                Sep 28, 2020
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                I did payment for adani electricity using paynimo, amount was deducted but payment didnt count and it redirected me to 404 page not found on adani after payment. Please refund the money.
                Payment amount - 5670
                Net txn - igenico[protected] l484
                Netbanking payment
                Payment transaction number - 9644
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                  D
                  d_p_mishra
                  Sep 28, 2020
                  Resolved
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                  Resolved

                  Address: Flat No-302, Ganpati Extn Apartment, Saraidhela, Dhanbad

                  While paying bijli bill to jbvnl rs 4665 got deducted from my sbi bank account with ref no-[protected]igajmtmjn8. But the same has not been credited to jbvnl. Pl resolve the issue.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2020
                  Paynimo / TechProcess Payment Services Customer Care's response                   Dear Customer,

                  TPSL ID: [protected]
                  Bank Reference ID: IGAJMTMJN8
                  Merchant transaction ID: 1595f71c5529610f85303
                  Transaction Amount: 4665.0
                  Transaction Date:28/09/2020

                  We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L31809_Jharkhand Bijli Vitran Nigam Limited New on[protected].

                  With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                  Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                  Regards,
                  Customer Service
                  Ingenico ePayments India Pvt. Ltd.
                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                    ShivaniChaturvedi
                    Sep 28, 2020
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                    Dear sir/Ma’am

                    This is regarding my order which i had placed today through net banking from my axis bank saving a/c.While placing the order it was showing error and the amount of rs.2202 is deducted from my a/c but the order could not placed.So i contacted my bank and they told me to contact you as the payment was successfully made by axis bank and the error is from your side and they gave me this reference no [protected].I tried calling you but all my calls were unanswered by you.

                    I request you to kindly look into this matter and do the needful as quick as possible.

                    Regards
                    Shivani chaturvedi
                    Mob no: [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    View replies
                    This is for your reference.kindly refund my amount.

                    Processing payment - Comment #3740774 - Image #0
                    Reply
                    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as...⇄ and raise a dispute for the referred transaction. We regret any inconvenience caused. Regards, Team Axis Bank.
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                      sandeepx6
                      Sep 27, 2020
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                      Hello sir. I was paying jbvnl bill payment online on 27.9.20 but payment failed and also amount of ₹1078 was deducted from my credit card. Please process the payment or do the refund asap.
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                        rajith29
                        Sep 23, 2020
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                        As i tired to recharge number through techprocess payment services, but payment got failed, so again recharge with so other payment portal. But my got debited after 2 weeks from my account. So i request a refund to my icici account 318xxxxxx265
                        +1 photos
                        Sep 23, 2020
                        Complaint marked as Resolved 
                        not resolved
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                          dobba
                          Sep 23, 2020
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                          22-sep[protected]sep-2020) to transfer
                          Inb bsnl all india cdma tech_bsnlcdm payment [protected]igajllkgt6 368.00
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                            MG7
                            Sep 22, 2020
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                            Date - 16-sep-2020 time around 12:36:10 p. M., dear paynimo team, i am mahesh guntuka. I had paid the money to the kapil chits for the amount rs. 8319.43/- through hdfc debit visa card. Payment amount was debited from my account, however while redirecting to pop up notification went away immediately. Though payment was debited from my account, i have receive the confirmation message from the bank but i haven't received any confirmation from the kapil chits and they are asking me to pay the amount again. I request you to refund my amount - rs. 8319.43/- or help me with settle the amount to the kapil chits. You can reach me on [+91-[protected]].
                            +2 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 22, 2020
                            Paynimo / TechProcess Payment Services Customer Care's response                             Dear Customer,

                            We are unable to trace the records on the basis of given details.

                            Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

                            Regards,
                            Customer Service
                            Ingenico ePayments India Pvt. Ltd.
                            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                              Sankeerth Julapally
                              Sep 22, 2020
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                              Address: Karimnagar

                              Dear sir/ma'am,
                              I have paid my property tax today morning, the payment was successful and the amount got deducted from my account,

                              But it is still showing due & no reports are generated, request you to please look into this

                              The following are the details:
                              Pti no-[protected]
                              Bank reference id:[protected]
                              Merchant transaction id:igajlftut9
                              Transaction amount:17702
                              Transaction date:21 sept 2020

                              Attaching you the payment reference numbers

                              Thanks
                              Sankeerth
                              +2 photos
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                                Nsrraoo
                                Sep 21, 2020
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                                I have done the payment to indostar capital finance limited pg for loan payment from online through paynimo of rs-22720/- by upi payment. At the time of payment from amezon pay it shows the upi i'd is (Tpsl. [protected]@icici) payment has success but the finance company distributor said we don't received any amount. So please check the details
                                +1 photos
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                                  vijaya sonnad
                                  Sep 21, 2020
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                                  Amount debited without transaction completion
                                  Please look into the issue quickly
                                  +1 photos
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Sep 21, 2020
                                  Updated by vijaya sonnad                                   Hello Paynimo team,

                                  Please look into my issue urgently.
                                  Amount deducted from my account, while transaction failing. I have attached the image
                                  of transaction detail for the reference.
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                                    G
                                    Girish Vijayan
                                    from Thrissur, Kerala
                                    Sep 19, 2020
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                                    Amount 475/-transaction made on 18/09/20 not credited in bsnl account.

                                    Ebank:[protected]/l5155_bsnl postpaid/[protected]/t
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                      Akash Bhaskar
                                      Sep 18, 2020
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                                      Dear sir/madam,

                                      I did a payment of rs 12402 from my phonepe account using upi from the jharkhand bijli vitran nigam limited (Jbvnl) electricity bill for the month of 08/2020 through online payment mode of jbvnl website on 15.09.2020. The amount is debited from my account but failed to generate confirmation receipt. It shows an error message with error code a error067. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account. My consumer no. Kad189 of sub-electricity office at ranchi (Ashok nagar).

                                      The transaction id is p2009182207550933440512. Request to resolve this my either making the payment for the same or returning back to my account.

                                      Regards,
                                      Akash bhaskar
                                      Contact no: [protected]
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                        gyanjit
                                        Sep 18, 2020
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                                        A complaint was made to icici bank regarding a failed transaction

                                        Transaction amount - 10747/-
                                        Transaction date - 31 august 2020
                                        Payment id - [protected]
                                        Consumer code: [protected]

                                        They have informed that the complaint has been forwarded to techprocess.

                                        I have made a complaint to banking ombudsman in this regard.

                                        Kindly refund the amount.

                                        Gyanjit kumar mandal
                                        Dgm
                                        National bank for agriculture and rural development
                                        [protected]
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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