Claimed

Paynimo / TechProcess Payment Services Complaints & Reviews

www.paynimo.com

2

Updated: Aug 25, 2024

Complaints 1229

Resolved

476

Unresolved

753

Good! Paynimo / TechProcess Payment Services values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Paynimo / TechProcess Payment Services step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Paynimo / TechProcess Payment Services

Having problems with Paynimo / TechProcess Payment Services?

File a complaint and get it resolved by Paynimo / TechProcess Payment Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Paynimo / TechProcess Payment Services

Paynimo / TechProcess Payment Services reviews & complaints page 24

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hello team,

I tried to pay twice jbvnl (Jharkhand bijli vitran nigam limited) electricity bill no [protected] of amount 1432rs via hdfc net banking on 6th september 2020. Both the times it showed payment failure but the amount was deducted from the account. Below are details:-

Consumer details:
Consumer no. - gdr477
Consumer name :- gitanjali sarkar
Sub-division :- jsr (Karadih)

Transaction details:
1. [protected]/techjharkhandbijlivi
2. [protected]/techjharkhandbijlivi

Please let me know status of the transaction and how to get the later amount refunded?

Thanks & regards,
Sneha sarkar
D/o gitanjali sarkar
Mobile no [protected]
Mail id : [protected]@gmail.com

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My bill payment of jvnl ranchi consumer no b3248 bill amount rs 814 was initiated on 6/09/2020 00:6:16 bill no[protected]. Payment of the said amount was initiated but the transaction status before receipt generation the message showed payment failure but the same amount was deducted from my bank account transaction id: eom [protected] techprocess payment se. The bill is still not paid so kindly request you to refund the same as soon as possible.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: bhola nath sah,karhalbil dumka,jharkhand. mob. no. 9534020847

Mera jbvnl dumka me consumer no pkmds06335e ke bill number [protected] ka amount 3146 ka online payment kiya jiska refrence no. 4195f522a09de84695014 hai. Amount mere account se deduct ho gaya per receipt generate nahi hua. Kindly receipt generate karne ki kripa karen. Or mere mail id [protected]@gmail.com per uplabdh karane ki mkripa kim jaay.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir, I made a transaction on 2nd sep to madras university for applying distance education, the payment got completed and the money debited form my fathers account and suddenly the website showed a error after completed all, I didn't got the receipt so please provide the receipt or return the money back.

+1 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I paid an amount of 15151 to kapil chits using paynimo. The amount is debited successfully from my SBI account and transaction got successfull with reference/Trans no: [protected]IGAJHVWKV5 but once transaction got successful but suddenly logged out from kapil chits portal.

Now transactions details are not sent to kapil chits and i dint recived any message from them on refund also can you please help.

Ref/Trans No : [protected]IGAJHVWKV5
Received Description as : TO TRANSFER
INB Kapil Chit Funds Pvt Ltd TECH_KACHFUP Payment

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Txn ID[protected] (Transaction ID)

Payment of Rs 1413.00 was initiated toward your Hathway Broadband [protected] today. The amount was Debited from bank account but wasn't deposited to my Hathway Broadband.
Pls look into it and reply me!

Vigneshwaran. P
Contact No: [protected]
Mail ID : [protected]@gmail.com

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MULUND WEST

I ms suvarna redekar, a senior citizen transferred rs. 25, .030 twice to angel broking limited on 1.9.2020.
My saving bank account got debited but the money was not received by angel broking limited. The status showed is failed and awaiting.
Bank details
union bank of india
mulund w branch
sb ac no :- [protected]
please look into the matter and credit by saving account as i am a senior citizen

+1 photos

Sep 1, 2020

Complaint marked as Resolved

company

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/madam,
I have paid jbvnl electricity bill of rs. 1399 for due amount through online payment mode of jbvnl website on 01.09.2020. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account even after successful payment My consumer no. LPRDS00041 of sub-electricity office at MAHAGAMA. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as Transaction Details - "[protected] to transfer Inb jharkhand vijli vitran NI TECH_JHBVNL Payments [protected]IGAJHRELD2 Ref#IGAJHRELD2". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is sanuvats.[protected]@gmail.com.
Regards
Sanu Kumar Jha

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: cibil

I have done rs 1080/- payment to cibil credit bureau 20 27/08/2020
At 11:21 am my payment still not updated.

My terminal id : 70014811
Transition number :[protected]
Mail id : [protected]@gmail.com

Please update asap

+1 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Grater Hyderabad municipal corporation

Paid ghmc property tax of 975/- on aug 29, not received payment confirmation from GHMC or techprocess. Details below.

You have made an online payment of INR 975.0 towards TECHPROCESS SOLUTIONS LTD PG from your Account XX118 on Aug 29, 2020 at 16:06 hours. The Transaction ID is [protected].

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur

Failed transaction
Payment made to nagpur municipal corporation, nagpur
Transaction id is [protected].
Amount rs. 4719.00
Date of transaction 21.08.2020
Thru bank: icici bank

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Harmu

Dear sir/madam,

On 29/08/2020 i made a payment for jbvnl electricity bill of rs.1088 for consumer no. Hh2306 for harmu area. The amount got deducted from my bank account but it showed payment failure and the bill hasnt paid yet but in my bank account statement its clearly showing that the amount of rs.1088 has been transferred to jbvnl. For the proof m also attaching the screenshot of the payment.

Kindly look into this matter.

Payment reference no.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

View replies

R

Raki yadav

Aug 31, 2020

Hi is they solve your issue ?u got your money back?

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,
Im rakesh regarding compliant about yesterday morning around 10:47 AM that is (28/08/2020) i have done a online transcation payment by Techprocess to pay the due of property tax with the amount of 12446 that is from my father account in federal bank with the help of debit card transcation done with protected like otp after enter the otp i got a msg from bank as your account has been debeted of 12446 amount but i dint get any msg or email from techprocess and when i checked due on ghmc website it showing same 12446 is due but amount is debit from my bank account please help me on this issue and refund my 12446 amount as soon as possible.

Thanks,
Rakesh.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Aug 31, 2020

Updated by Raki yadav Hi still how many days to get my money back please do solve this issue and refund as soon as possible its an emergency please look into my complaint

Verified Support

Sep 01, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Consumer no: crdds10896
Payment date: 28/08/2020
Payment address: tpsl. [protected]@icici
Transaction id:[protected]

I have paid jbvnl electricity bill of rs. 699 for the month of august, 2020 through online upi payment mode from jbvnl website on 28.08.2020. The amount has been deducted from my upi linked account but failed to generate confirmation receipt (Transaction failed. The amount has not been deposited to jbvnl account, nor it has been return back to my upi linked account.

Kindly, refund the amount.

+2 photos

Aug 10, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have transferred the amount & Debited from my account but not reached the destination. kindly return it back to my account.

+1 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Agra

Dear sir, today i have made a payment on paytm portal thru you (Tech process) merchant for rs 148.08 to muthoot finance (Gold loan) on 27 aug 2020 transaction id: [protected]
Order id: [protected]

You are requested to please resolve the payment query on priority basis.
Regards,
Deevan singh
M - [protected]

Aug 13, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by D.S. Baghel Dear Sir, today i have made a payment on paytm portal thru you ( tech process) merchant for Rs 148.08 to Muthoot Finance (Gold Loan) on 27 Aug 2020 transaction Id: [protected]
Order id: [protected]

You are requested to please resolve the payment query on priority basis.
Regards,
Deevan Singh
M- [protected]

Aug 27, 2020

Updated by D.S. Baghel Kindly resolve at the earliest

Verified Support

Aug 28, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID: [protected]
Bank Reference ID: 20200827111212800110168707742449273
Merchant transaction ID:[protected]
Transaction Amount: 148.08
Transaction Date:27/08/2020

The refund for the said amount has been successfully processed and sent to the bank on 28/08/2020.

As per bank TAT, the same will be credited to your account within next 3 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried paying by electricity bill twice from by account with idbi bank (No [protected]) with the following details:

[protected]/[protected] on 26/08/2020 at 3.56 p. M. (Rs.4245/)
And
[protected]/[protected] on 26/08/2020 at 6.45 p. M. (Rs.4245/)

In both the transactions, money debited from my account, but not credited to the kerala state electricity board account.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/madam,
I have paid jbvnl electricity bill of rs.1979 for the month of august, 2020through online payment mode of jbvnl website on 26.08.2020. The amount has been deducted from my BOI account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account . My consumer no. UN7152 of sub-electricity office at Mango, jamshedpur. The transaction id for deducting the amount from my bank account which was received in my mobile phone is ICI5532083b08a84624ac2fd32518123a17
I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@gmail.com

+1 photos

Aug 28, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Aug 26, 2020

Updated by Mayur2997 Payment was made through phone pay app, using upi.

View replies

Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Aug 27, 2020

Verified Support

Dear Sir/Madam,

We are not able to view the bank statement, please share us the clear screenshot of the attached bank statement .

Regards,

Trupti

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

#sl

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I am a UG student of madras University. When I was paying my exam fee on 25.08.2020 it showed as transaction failed. But now when I enter again I am unable to make payment. Amount also not debited, payment not made. But unable to access payment page.
Kindly help me solve this issue. Please sir.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Yesterday i have payed lightbill of amount rs.1, 53, 290/- (Transaction no.[protected] balance has been deducted but receipt has not been received and still my light bill is been showed as not paid.

(Transaction for inr|153290.0 to techprocess has been completed successfully with reference id[protected].)

Please do needful in this asap.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines