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PayTM Mobile Solutions Complaints & Reviews

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Last updated Dec 6, 2023
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PayTM Mobile Solutions reviews & complaints page 13

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R
Ritesh Suvarna
from Mumbai, Maharashtra
Sep 2, 2022
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I had put 10000 Rs in my Paytm wallet as on 16th Jan 22 but after when I check my wallet now it shows 0 balance and the wallet has also gone inactive. I tried to do the min KYC through the Paytm App but it gives error "Something went wrong" after putting the OTP. Please help resolving the issue. I have attached the statement where I had added money to the wallet and the wallet balance.
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    T
    TanishNagar
    from Greater Noida, Uttar Pradesh
    Sep 2, 2022
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    Refund initiated by amazon but not received.

    I have ordered a sofa cover of rupees 649 from amazon on 15th of august 2022 through cash on delivery mode . But I did not liked the quality of the product so I issued a return of the product on 19th of august and asked the return in my paytm bank account linked to my number [protected]. Amazon initiated the refund on 20th of august but I did not received it . I tried contacting the customer care of amazon 4-5 times and they asked me to wait...
    +7 photos
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    A
    Ankit Kumar Nishad
    from New Delhi, Delhi
    Sep 1, 2022
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    Dear Paytm,
    I have facing issues Paytm postpaid convenience free.
    I have paid bill before due date. But Paytm charge continuously convenience free from 5 months.
    Please resolve my problem and provide my wrong convenience free deducted amount.
    +5 photos
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      N
      Nitinssingh
      from JAIPUR, Rajasthan
      Aug 30, 2022
      Sep 2, 2022
      This thread was updated on Sep 2, 2022
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      Address:A12 JP COLONY NEYA KHERA VIDHYADHAR NAGAR JAIPUR

      This is regarding to the account[protected] unauthorised transaction is going on with the name of OTH PG Paytm with rupees 2000, 1000, 3000 repeatedly without any message and OTP confirmation which is also not shown in any history of Paytm but this an authorised transaction is shown in passbook entry I never share card details to anybody please give me a solution approx 50000 has been debited till now from Feb.kindly help me out from this situation.
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        A
        Abhishek8688397
        Aug 28, 2022
        Aug 28, 2022
        This thread was updated on Aug 28, 2022
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        Dear sir,
        I have received 1000Rs on 17th August from my brother Paytm account, after sometime I refunded the amount to my Paytm account, I raised my complain to Paytm customer care, by mail, tweet calling but I didn't receive any response from him my brother also didn't receive refund amount also not me, today is 28th Aug also most days has been completed but no response from Paytm merchant team,

        They are doing scam with customer

        Kindly pls look my problem,
        My payment merchant mobile no. [protected]
        My brother payment mobile no. [protected]

        Thanks and regards
        Abhishek mishra
        N-34/8 Telco colony jamshedpur jharkhand
        [protected]
        Aug 28, 2022
        Updated by Abhishek8688397
        My Paytm merchant account mobile no [protected]
        My brother Paytm mobile no. [protected]
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          R
          RaghavK1206
          from AMRITSAR, Punjab
          Aug 27, 2022
          Aug 27, 2022
          This thread was updated on Aug 27, 2022
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          By so many interaction with customer care no solution is provided. On 14/08/2022, two transactions were faile of amount rs. 340 each and no refund is shown. Dues are still reflecting. No solution is provided bg customer care. Order id :[protected] and[protected]. Refund of rs. 680 is required as no transaction was cancelled.
          Aug 27, 2022
          Updated by RaghavK1206
          Kindly update urgent

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            C
            from Hyderabad, Telangana
            Aug 26, 2022
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            Transaction ID -PSGkYyLBmWEe2OydF43Mz6Nw.wallet I'd
            [protected]. Paytm customer care service is worst day by day .Ajio transactions by Paytm failure 5 times.20 days now no refund of failed transaction and no response by their worst customer care executives.please help me.My refund amount is 2040 rs
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              P
              praneeth kompally
              Aug 26, 2022
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              I've applied for a credit card in Paytm it's almost 11 days but haven't got any update from them about credit card, it usually takes 3-5buisiness days to update anything but Paytm sucks all the time please look into the issue.
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                M
                Maynk112
                from Pune, Maharashtra
                Aug 25, 2022
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                I took a postpaid loan of 5000 from paytm in the month of april 2022 i have done all the payments on time still my account is not being updated. My cibil score is being dropped to 700 just for the loan of 5000 of which i have done all the payments on time no delay on any payments. I recently went to apply for home loan after checkin my cibil report i came to know about this and due to which i am being charged at higher interest rate this is causing me lot of loss andi tried to reach to paytm but no response from them. Please guide on how to move further
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                  J
                  joy sandhya
                  Aug 25, 2022
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                  Address:No-36 Godhawari St Chennai

                  I booked train tickets. Rs, 1598 deducted. Ticket not booked. transaction failed it says. I have not got my money refunded yet
                  +1 photos
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                    A
                    Askyashok
                    Aug 24, 2022
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                    Dear Team,

                    As I have paid paytm postpaid amount using paytm app and money deducted from account but bill not cleared i have compain to their support team but not getting any support.

                    I have paid 2500 Rs more than bill amount.
                    +3 photos
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                      P
                      parvezkhan1977
                      from Mumbai, Maharashtra
                      Aug 23, 2022
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                      Address:Mumbai

                      I had done a transaction of rent payment on 20/06/2022, totally i paid Rs.3000/- but the amount deducted from my Paytm postpaid account. After following up with Razor Pay it was returned to the source Paytm account on 05/07/2022. Paytm are replying in direct message on Twitter that they are looking in to my issue but not returning the money. Check the images attached.
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                        K
                        Kavin Muruganandam
                        Aug 23, 2022
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                        The late fee charged by paytm for my paytm postpaid bill was promised to be waived off by a executive via whatsapp and I paid in that belief..but now i've been receiving calls to make an idiotic payment for late fee for late fees...Resolve it asap and I need a compensation of INR 10000 for the struggle paytm had me to go through
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                          M
                          Mohsin Ahmad Bhat
                          Aug 23, 2022
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                          I ordered POS from Paytm Mall through Paytm App in June 2022, it was damaged and after few days it stopped working. From that day I have been calling the customer care and till date they have not replaced my POS. Everytime I call, they tell me to wait for 2 days.
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                            S
                            shivani upadhye
                            Aug 22, 2022
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                            Withdrawal 6 times unauthorised

                            Address:PUNE

                            Dear Sir

                            There is a fraud in my paytm post paid account and fraudulent purchased Amazon Gift Vouchers from that amount worth Rs.58250/- on 14/08/2022. Please stop the redemption immediately or find out from where he redeemed it. I am giving below the details of amazon gift vouchers numbers for your reference.

                            Date Gift Card No. Paytm Transaction ID Amount
                            [protected] [protected] [protected] 10000br...
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                            H
                            Hindustan5657
                            Aug 22, 2022
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                            I book my ticket on 28 may by paytm app but i cancel my ticket but there is no refund till now . daily I call customer care but no response and no solution . paytm is very worst app never download .

                            My contact no. - [protected]
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                              K
                              KUSH KAUSHIK
                              Aug 21, 2022
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                              Website:paytm.com

                              Recently i have sended money to a fraudester Paytm Holder Name - Manju Tikadar [15 aug[protected]:28 PM], And after 30 min i registered my complain to PAYTM . that a fraudster scam with me . Right Now Whenever i call to paytm they only say that we are talking to the Merchent .
                              It will take some time . Paytm doesn't want to resolve my issue.
                              Please Solve this issue .
                              Transaction Amount - 1500
                              DBTR/[protected]/[protected]/22:28:08/UPI
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                                H
                                Harsh.Nemesis
                                from Bahraich, Uttar Pradesh
                                Aug 20, 2022
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                                I had ordered paytm soundbox 2.0 one time payment plan worth ₹1999 on 6 aug 2022 and delivery was expected by 20 aug 2022 but still i haven't received the soundbox and there's no response from paytm regarding this and I am worried about my prepaid money.
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                                  S
                                  Aug 20, 2022
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                                  I have never taken a loan with ABFL but my CIBIL is showing i had taken a loan of 250 rs and the loan account number is as follows
                                  PYTMPPABFL[protected].

                                  Please can anyone check and resolve the issue
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                                    @yash0003
                                    Aug 20, 2022
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                                    I had a phone number registered to paytm with full kyc, also had some amount in paytm wallet, and i went to abroad for 10 months, after coming back i found that my sim got deactivated so i got a new number, now from last 1 month I’m contacting paytm to update my new number in my old paytm account but they are not doing it, i have all the valid documents like aadhar card, pan card everything. There is no option to talk to an customer executive everything is handling by an paytm artificial assistant chat messages. Now in next week I’m going back abroad, what to do now? It’s very very frustrating and irritating.
                                    Please anyone seeing this, try to solve my problem.
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