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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 13

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M
mukulverma73
Oct 3, 2022
Resolved
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Resolved

Transaction not settled in our bank account
Oct 3, 2022
Complaint marked as Resolved 
more transaction not settled in our bank account
Oct 03, 2022
Updated by mukulverma73
no company has not given any satisfaction and no amount given in our bank account
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    A
    Anam1487
    Oct 3, 2022
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    1 day is completed money successfully sent by them but i didn't receive in my bank account
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      M
      Meher Chowdhury
      Oct 2, 2022
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      I applied for the Paytm personal loan on 30th Sep 2022 and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been 3 days and still, the loan amount is not credited to my bank account. I've contacted Paytm for the same but they asked me to create a ticket through a personal loan 24x7 help channel from the app. I did but still my issue is not resolved.
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        S
        Senthil4444
        Oct 2, 2022
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        Address: India

        I have made a transaction at Tata 1mg using Paytm wallet where cash back for 100/- was promised. it was mentioned it will be credit on 24 hours. transaction was done on 19th Sep, still the cash back is showing as pending with same message will be credited in 24 hours. The Paytm chat is useless as it keeps giving random answer even when asked for cash back query, it gives anwer about deals. i tried reaching out to customer care and it is all IVR response and never reaches any customer care agent/ resolved issues and routes back to paytm assistant on app

        My details
        [protected]
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          9
          9884362345
          from Chennai, Tamil Nadu
          Sep 30, 2022
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          Hi i applied personal loan at Paytm on 19th September till now I'm not get disbursement unable to reach customer care too
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            S
            sumitsunta
            from Mumbai, Maharashtra
            Sep 28, 2022
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            Address: Gurgaon

            मेरा नाम सुदेश रानी है और मेरा मोबाइल नंबर[protected] है जो कि मेरी दुकान से 24-9-22 को चोरी हो गया था। जिसके बाद मैंने अपने अकाउंट को कस्टमर केयर पर फोन करके ब्लॉक करवा दिया था। अगले दिन मैंने नया फोन खरीद कर मेरे फोन नंबर की सिम निकलवा ली। 25-9-22 से लेकर आज तक ना जाने कितनी दफा मैंने उनकी एप्लीकेशन पर अकाउंट अनब्लॉक करने की रिक्वेस्ट डाली और अनगिनत बार मैंने उनके कस्टमर केयर नंबर ([protected]) फोन मिला लिया। परंतु उनकी तरफ से कोई भी रिस्पांस नहीं आ रहा है मेरी आपसे गुजारिश है कि इनके खिलाफ कोई लीगल कारवाई की जाए धन्यवाद
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              S
              Singh Mukesh Shekhawat
              from Jhunjhunu, Rajasthan
              Sep 28, 2022
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              Address: Dist. JHUNJHUNU RAJASTHAN

              My jio fiber number [protected]
              and wrong number [protected]
              please help me
              order no. [protected]
              transaction id .[protected]
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                K
                karthik516
                Sep 28, 2022
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                I applied for the Paytm personal loan on the 9th of September 2022 still money not disbursed and in paytm app its showing Congratulations the transfer of amount to your bank account has been intiated but it's been almost 25 days and still, the loan amount is not credited to my bank account. I've contacted their funding partner Aditya Birla Finance 3-4 times and every time they asked me to get help through Paytm and then I contacted Paytm for the same but they asked me to create a ticket through a personal loan 24x7 help channel from the app, I tried that too but still my issue is not resolved
                Oct 01, 2022
                Updated by karthik516
                No Response from paytm
                Oct 06, 2022
                Updated by karthik516
                still no response from paytm
                Oct 15, 2022
                Updated by karthik516
                no response from paytm
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                  S
                  swanand.shelar
                  Sep 26, 2022
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                  Resolved

                  Transaction Status still showing Processing post 7 days

                  I had paid my Loan EMI of RS 20, 000 for vendor Aadhar Housing Finance Ltd on 19th September 2022 at 7:53 PM IST.

                  As of today the transaction is not reflecting as successful & the status is showing as : Waiting for service provider confirmation.

                  I have contacted customer care multiple times but have been toggled between paytm wallet team & paytm bank team pin pointing at each other.

                  Can you advise...
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                  E
                  Ebejiej
                  from Alwar, Rajasthan
                  Sep 26, 2022
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                  On 25th October I have to receive some money from cash free into my Paytm UPI but there is pending in my Paytm UPI shows.Also there is no response to my query.
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                    G
                    Gau03719
                    from Delhi, Delhi
                    Sep 25, 2022
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                    I am not able to sell my digi gold from Paytm account.
                    same problem is being faced by my brother from his account.
                    Tried several times but same issues- " we are currently unable to process"
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                      D
                      Dharitry Gogoi
                      Sep 24, 2022
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                      I applied for the Paytm personal loan on the 17th of Sep. 2022 and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been almost 6 days and still, the loan amount is not credited to my bank account. I've contacted Paytm for the same but they asked me to click on a link that is on a ticket created by them which lands to a bot for personal loan 24x7 help channel on the app. I tried that too but not helping. It is just an automated response. My issue is not resolved.
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                        P
                        prince Sharath
                        Sep 24, 2022
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                        I applied for the Paytm personal loan on 16th Sept 2022 got an mail stating that debt mandate creation number will i get the personal loan or not.
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                          V
                          Vivek Durai
                          from Mumbai, Maharashtra
                          Sep 22, 2022
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                          I have applied a personal loan at paytm on 07.09.2022 I hot the confirmation that my loan amount disbursed on my savings account but till now it's not disbursed.

                          The loan application number PTMPL[protected]

                          The loan number is
                          LXW-M[protected]

                          Please support to resolve this issue
                          My registered mobile number on paytm is [protected]
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                            M
                            M.S.Basith
                            Sep 21, 2022
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                            Address: Paytm Payment Bank

                            18/09/22 Onwards my Paytm Payment Bank account freezed.. I send all proofs about KYC but paytm not responding my complaints and no response from customer care..I have money in my Paytm account but now I can't use it.. I need solution otherwise I have raise cheating complaint against Paytm Payment Bank because they never send any request for account freeze but they suddenly freezed my account...This is very worst behaviour and very bad attitude towards customer...

                            My Account No : [protected]
                            Sep 23, 2022
                            Updated by M.S.Basith
                            Till now my Paytm account problem not resolved... Worst Paytm customer care...
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                              B
                              basantjavajob
                              from Gurugram, Haryana
                              Sep 21, 2022
                              Resolved
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                              Resolved

                              I applied for the Paytm personal loan on the 17th of Sep. 2022 and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been almost 4 days and still, the loan amount is not credited to my bank account. I've contacted Paytm for the same but they asked me to create a ticket through a personal loan 24x7 help channel from the app, I tried that too but still my issue is not resolved.
                              Sep 22, 2022
                              Complaint marked as Resolved 
                              Today afternoon it got credited
                              Same I have applied sep 07 still not disbursed
                              I confirmed with Bank and attached bank statement also still no response.
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                                K
                                kakarla jagadeesh
                                from Hyderabad, Telangana
                                Sep 16, 2022
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                                Address: Noda

                                My pytm wallet freezed fast tag recharge also not working
                                Sep 16, 2022
                                Updated by kakarla jagadeesh
                                Submitted pan card so many times but not responding pytm customers care iam in traveling fast tag also not working
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                                  M
                                  Mahesh Nekkanti
                                  Sep 16, 2022
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                                  After call many times Paytm services for postpaid reversal none bothered asked to drop chat after review to the solution

                                  Charged 1145 three times to my account and trying to contact for 45 days reversed 2 out of 3 failed transactions

                                  From 60 days still trying to follow the up Issue

                                  Now they charged me 2 late payment fee and 30 calls asking to pay due explained every call for refund still nothing happened
                                  Dropped multiple emails still no response

                                  Account id [protected]
                                  So refund the failed transaction and late payment fee
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                                    H
                                    Hamit singh
                                    from Delhi, Delhi
                                    Sep 13, 2022
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                                    Address: Skymark One, Shop No.1, Ground Floor, Tower-D, Plot No. H-10B, Sector 98, Noida, UP-201301

                                    Dear
                                    Phone no-[protected] Paytm payments some missing due, paytm recovery agant harrasment me and my reletive, i want to complain to rbi
                                    Kindly stop all calls, i have deposit some money every month,
                                    Kindly slove the issue.
                                    Thanx and regards
                                    Hamit singh
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                                      M
                                      manjunath praghna
                                      from Mumbai, Maharashtra
                                      Sep 12, 2022
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                                      Address: Bangalore

                                      Hi Sir/Madam,

                                      I have taken a personal loan from Paytm. This month 5th is last EMI and it suppose to be deducted Rs. 6070 but deducted Rs. 6968, Kindly requesting you help me to get my money back Rs. 898.
                                      Also attached screenshot for your reference.
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