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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 12

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Y
yysskk
from Hyderabad, Andhra Pradesh
Oct 12, 2022
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Address: Hyderabad

Loan disbursed but amount not credited it's more than 1 week, i am in need of funds, can u give clarity it will come r not
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    R
    rajivnexgen
    from Khagaria, Bihar
    Oct 12, 2022
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    Hi i have been trying from since 7th October 2022 to pay the amount of postpaid due amount but I couldn’t able to pay also imposed fine on my accounts
    And now it is showing “ Sorry, this transaction is declined as our system surveillance bot has flagged your account from making this transaction”

    Please look into this matter

    My id is [protected]
    Thanks and regards
    Rajiv
    +1 photos
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      Y
      yysskk
      from Hyderabad, Andhra Pradesh
      Oct 12, 2022
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      Address: Hyderabad
      Website: Paytm website

      I have applied for personal loan in Paytm processed every thing kyc verification every thing done last i got message amount will be credited in my account with in 72 hour's it's been one week still not credited
      Oct 12, 2022
      Updated by yysskk
      Still amount not credited
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        1
        17@zainu
        from Ajmer, Rajasthan
        Oct 11, 2022
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        I have applied for loan of rs 45000 on saturday 08 oct 2022 but the amount still jot credited in bank account
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          V
          vaibhav1210
          Oct 10, 2022
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          My money was debeited from my account
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            P
            PankajSgh
            from Rudarpur, Uttar Pradesh
            Oct 10, 2022
            Resolved
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            Resolved

            Hello,

            My Name is Pankaj Singh, I booked a bus ticket through Paytm App through my [protected] no. & Timings of Bus ticket is 6:15 AM on September 22, i reached at boarding point 30-40 minutes early but bus has not been arrived on time, then on calling to given no., Caller doesn't respond, then I called to Paytm customer care executive who provide me the bus operator no. [protected] To contact but again and again on calling that person doesn't pick the call but after continuous calls he picked then that person is saying that bus will arrive at boarding point within 10-15 minutes, then I asked for driver no. Then he has given me the staff no. [protected] & when I called to that no. That bus staff is saying that they had depart from Agra right now and they will reach at 10-10:30 AM, and I booked this bus to reach my destination before 12Pm as bus destination reach time is 11am, if i get to know this before booking then why I will book this, also Paytm has not provided me these details, i asked to bus operator to cancel my ticket and refund my full amount, as i can't wait this much that bus will arrive at the time when it is showing to reach Allahabad.
            After continious calls to paytm customer care from September 22 till today, i am getting only illusions that i will get my refund within 10 days, after 10 days they are saying that 10 days will be excluding weekend & holidays, then also i called after that also, but now they are saying your issue has been highlighted from starting, it will be resolved but when don't know, today it's 19 days has been completed but still i didn't got my refund, rectify this issue and refund my money as soon as possible.

            Order I'd - [protected]
            PNR - 65920
            Traveler Name - Pankaj Singh
            My contact No. [protected]
            Oct 11, 2022
            Complaint marked as Resolved 
            Finally after complaining on consumer complaint website, Paytm has resolved my issue & also refund my money before 24 Hrs of registering complain. Thank You
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              G
              Gopal A
              from Bengaluru, Karnataka
              Oct 9, 2022
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              From : A Gopal
              Reg. Mobile no. [protected]
              Ticket IDs : [protected], [protected], [protected], [protected].

              I traveled by Ola auto in Bangalore on[protected], the fare was Rs 325 and I paid it in cash. To my surprise, Paytm has made a payment of Rs 325 to ANI Technologies for the journey made. I would like to inform that I have not opted for auto payment to ola and the message regarding the payment made was not conveyed to me in time, which would have enabled me to withhold cash payment to the driver. I have lodged a complaint with Paytm app helpline, and they have closed the issue without ensuring a refund.

              I would like to inform that about an hour before my journey by Ola there are 2 credits and debits in my account regarding the payment made to the same agency. This gives an indication that there is a fault with Paytm system and they are making unauthorized payments, wherein some are rectified and some are not, ultimately causing loss to the customers.

              As the payment of Rs 325 is made to ANI Technologies by Paytm without me opting for auto debit, faulty system of theirs besides, not intimating me in time, I request you to refund the amount debited to my account with paytm

              A Gopal
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                A
                AbhiPjry
                Oct 9, 2022
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                Paytm is a fraud company. They cheat loot money especially from merchants. While settling the amount to the bank account they do not settle some tens or hundreds of rupees but they show they have settled everything in their app. If people don't cross verify every rupee in their bank account they will not come to know. Actually this is the strategy of this fraud company. They think no one will notice these small amounts difference in their bank account so they are openly looting us. I came across this situation many times. Recently to confirm this I sent Rs.10 from my normal account to my merchant account. When I checked in that Paytm business app it showed amount got settled instantly into the bank account. But till now I have not received that amount in my bank account. I tweeted this by tagging RBI, fraud Paytm company everyone by attaching the screenshots of bank transactions, sent and received screenshots from their app. But these frauds have not credited any amount in bank account yet. On top of that when I complained them from my normal account that merchant didn't receive amount in his bank account they sent me reply that merchant has confirmed them that he received the amount. What the heck! I was the sender and I was the receiver and I didn't recieve it but who the hell has confirmed these fraudsters that I recieved amount? Such a cheap tricks. They did not even bother to check which bank account is linked to merchant account. They simply replied me that amount has been credited to Paytm payments bank. Irony is that I don't have any Paytm payments bank linked to merchant account. It was some other bank account but these people just want to pass on some reply and they don't want to return money
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                  N
                  Nishit57
                  from Ahmedabad, Gujarat
                  Oct 8, 2022
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                  Dear Sir/Madam
                  I had Paytm Postpaid due amount on 7th October 2022 but my Paytm Account was blocked temporarily on 7th October so Due to technical issue in Paytm i couldn't paid Due amount on 7th October and for such i had many phone call with Paytm and Aditya Birla Customer Care number seeking Postpaid Payment Link to pay Due amount on time but was helpless from both side and Today Your company has imposed Penalty of Rs880 but this is unfair and seem to be illegal... Requesting you to waive off penalty amount from my account as early as possible and assure me about to take care of My CIBIL score
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                    V
                    Vivek Pitliya
                    Oct 8, 2022
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                    I used a Paytm postpaid limit of 5800 and the payment date was 7 th oct but my account was locked and i paid it on 8th they charge 750 rs for it plus gst it is about 15 % for a day
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                      K
                      kamalneerja
                      from Bathinda, Punjab
                      Oct 7, 2022
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                      Address: Delhi

                      My self is CA Kamal Jain and I had made payment of Rs. 7670/- (Seven Thousand Six Hundered Seventy only) from my Saving Account with PNB Railway Road, Bathinda Account Number [protected], IFSC Code PUNB0075310 to Institute of Chartered Accountants of India as Annual Membership Fee through your payment gateway for credit in the Beneficiary Account Number[protected] on 14/09/2022 by option of Net banking. The amount was debited from my account on the same day but was not credited into ICAI’s Account. An Application Number MAP1336310 WAS GENERATED DURING THE TRANSACTION SHOWING PAYMENT IS NOT COMPLETE But till now money is neither refunded into my bank account nor credited into ICAI account. Transaction Reference ID[protected] and External Reference Number[protected] is showing in Bank Transaction Slip.

                      Kindly refund the amount of Rs. 7670/- to my above said Account Number [protected] with PNB Railway Road, Bathinda IFSC Code PUNB0075310. I have also sent this letterthrough an email on email ID : [protected]@one97.net . But failed to deliver as this email ID alongwith all other email IDs given on internet do not exist.
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                        I
                        Iftekhar12345
                        from Mumbai, Maharashtra
                        Oct 6, 2022
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                        I have a outlet named as "Fundoo Froggy" in Kharghar Navi Mumbai, Mobile number - [protected].
                        Paytm sales executive named Swapnil has come here and said that he has to install soundbox to all merchants because company is giving free of cost there is no charge at all, I have said I don't require it.
                        I had kept asking is it free of charge? And there is no recurring rental charge? He keeps on saying that there is no monthly rental charge.
                        Now Rs 125 monthly rental charge is deducted from payout.
                        So i had requested to kindly deactivate my soundbox and collect it from my premises. And refund my money back to my account, because it is wrong selling done by their sales executive team ( Swapnil).
                        I have written mails and called many times to there customer care but all of these efforts are gone in vein, from last one month I have been following for deactivating the soundbox.
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                          R
                          Rohinee01
                          Oct 6, 2022
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                          I have not received the refund from the merchant although I got the message on Paytm that money has been refunded but the money has not been credited into my account or Paytm wallet. Is the Paytm scamming the customers? I need my money back at any cost
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                            A
                            Aarushipp
                            Oct 5, 2022
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                            While signing up for paytm postpaid it was shown that bill can be repaid as an emi. I had availed 6733 rupees from paytm postpaid. But when I tried to pay no emi option was shown for bill repayment.they shared my number with random people/third parties. I have been getting 10-15 calls evryday from third parties and messages as well.
                            They are asking me to pay almost 50% of the availed amount as late fee charge. My total amount to repay is over 12000 rupees. No customer service from paytm is contacting me only third party people are. I have tried to reach paytm customer care but haven’t gotten any response.
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                              H
                              Henry O Obeta
                              Oct 4, 2022
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                              I was trying to pay my Internet bill last night which was an outstanding of INR 112.90, this amount was deducted 4 times and the same wasn't reflected on my ACT Balance...PAYTM wouldn't refund or even provide a proper means to report issues like this.

                              The Screenshot showing the same is attached below

                              my Paytm wallet no is [protected]
                              +1 photos
                              Hi, please share your account number so that we can look into it.
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                                G
                                Gurinder0003
                                Oct 3, 2022
                                Resolved
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                                Resolved

                                I had done a recharge of 181 rs on the Jio number [[protected]] by mistake.I Had to recharge on [[protected]].refund the amount please.

                                Order Id: [protected]

                                Operation refrence nunber: [protected]
                                +2 photos
                                Nov 2, 2022
                                Complaint marked as Resolved 
                                Thank you
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                                  M
                                  mukulverma73
                                  Oct 3, 2022
                                  Resolved
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                                  Resolved

                                  Transaction not settled in our bank account
                                  Oct 3, 2022
                                  Complaint marked as Resolved 
                                  more transaction not settled in our bank account
                                  Oct 03, 2022
                                  Updated by mukulverma73
                                  no company has not given any satisfaction and no amount given in our bank account
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                                    A
                                    Anam1487
                                    Oct 3, 2022
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                                    1 day is completed money successfully sent by them but i didn't receive in my bank account
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                                      M
                                      Meher Chowdhury
                                      Oct 2, 2022
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                                      I applied for the Paytm personal loan on 30th Sep 2022 and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been 3 days and still, the loan amount is not credited to my bank account. I've contacted Paytm for the same but they asked me to create a ticket through a personal loan 24x7 help channel from the app. I did but still my issue is not resolved.
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                                        S
                                        Senthil4444
                                        Oct 2, 2022
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                                        Address: India

                                        I have made a transaction at Tata 1mg using Paytm wallet where cash back for 100/- was promised. it was mentioned it will be credit on 24 hours. transaction was done on 19th Sep, still the cash back is showing as pending with same message will be credited in 24 hours. The Paytm chat is useless as it keeps giving random answer even when asked for cash back query, it gives anwer about deals. i tried reaching out to customer care and it is all IVR response and never reaches any customer care agent/ resolved issues and routes back to paytm assistant on app

                                        My details
                                        [protected]
                                        +2 photos
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