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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 16

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S
Saksham Sahni
Aug 10, 2022
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I credited 2000 rupees to test out paytm postpaid feature. Barely spent the amount and since then I have been harassed by paytm. There is no clear grievance counter, no way to get a hold of customer care, yet they keep spamming me and threating me with legal action form multiple numbers
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    R
    Rahul.Joshi29
    from Udaipur, Rajasthan
    Aug 10, 2022
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    I apne paytm postpaid account on July 2022 and spend 2156 rupees. I not able to pay due on 07th Aug which is last days so as per charge 250 rupees should be charge as[protected] late fees charge is 250 but paytm postpaid charge 500 to me.Please resolve and provide 250 back.
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      D
      D.Devan
      Aug 9, 2022
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      I recharged a wrong vehicle number registered under ICICI bank, and the Paytm customer care can't undo the amount.
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        K
        Khilesh005
        Aug 9, 2022
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        Address: Noida

        My postpaid account (PYTMPPP[protected]) was closed on 31/01/2021 but when I was checking my credit report on paytm app and there my postpaid account is still active. Please closed that account from your end so that it will closed on my credit report also and provide me a closed certificate also.
        I have tried many time for complaining about this on paytm app but it doesn't provide any option to connect live agent and call agent told me that you have to complaint from chat we don't help in that.
        It affect my cibil report. If they don't have team for support than why they gave paytm postpaid to customer.
        Please help me to solve this issue as soon as possible.
        Screenshot- attached
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          V
          Vishalsmohite
          from Pune, Maharashtra
          Aug 8, 2022
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          Address: 2276 gokul colony papade wasti hadapsar pune 412308

          Respected sir,
          My name is Vishal mohite recently I added 500 rupees to my paytm wallet by add money by applying promo code of a paytm cash code gift card and I got message that promo code applied successfully cashback of rupees 500 will be credited to your account in
          24 hrs but still after 2days my amount is not credited I have called customer care executive but she refused to help and said there is no any department to solve this query after that I tried 24/7 helpline through paytm app but there also this problem is not listed paytm doesn't help me any more to get my money please help me
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            A
            Ale Balaraju
            Aug 8, 2022
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            Address: Hyderabad

            I booked a pizza from Domino's through Paytm on 30/07/2022at 2053hrs by my SBI credit card, but still neither item delivered nor amount reversed into my account. Domino's is not answering n Paytm is unable to attend what to do, kindly look into this
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              L
              Lagte khan 2
              from Gulbarga, Karnataka
              Aug 8, 2022
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              Address: Kadganchi bus stand Aland road Gulbarga
              Website: [email protected]

              Fake game pls...give me the amount 55000
              Game 100% fake
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                R
                ravi_kumar44
                Aug 7, 2022
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                I have a PAYTM account linked with mobile no. - [protected]. When I completed the online KYC with PAYTM, I was able to use the PAYTM Postpaid services. I started using this service and My Cibil Score reached to 813.
                Now, I changed my Mobile and when I Login into my PAYTM Account with my Mobile Number. It shows that I have not completed KYC. When I asked to PAYTM KYC Agent, He said PAYTM cancelled all the Online KYC's and new KYC are closed by PAYTM.
                But there is an amount appx. 800 that I need to pay to the Postpaid Service and because my online KYC is cancelled by PAYTM. So, I am not able to PAY that (appx 800) amount. I want to pay that amount, otherwise, there will be interest on this amount and it will affect my Cibil score also. Please help me to provide a way to pay that amount.
                Please !!!
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                  A
                  Anmol Kudal
                  Aug 7, 2022
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                  I anmol Kudal paid July postpaid bill of 322 rs . The payment is still processing I paid it on 1 August and today is 7 August it's been 6 days. And the customer care stopped replying .Also the postpaid is now showing 322 rs as outstanding in August month and for it the bill is to be generated on 1st September. I have not spent single Rupees in August still they are showing a outstanding bill of 322 rs .this is purely fraud by Paytm postpaid and the customer care is just has automated msg .please help me they are charging double money
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                    P
                    PeeCee08
                    Aug 6, 2022
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                    Address: Jhoomerghat, Rasalpura, AB Road, Rau, Indore

                    Our merchant number is [protected] and we have been associated with Paytm business partner for more than 2 years, we have been trying to reach the paytm team since 18th July about not getting the mails and messages of paytm transactions but the entire team is very pathetic. Many of the transaction done by guest is not visible as we are not getting any messages which leads us to stop business with paytm and switch to other UPI platform who have better prompt resolution unlike paytm
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                      E
                      evicky2002
                      from Chennai, Tamil Nadu
                      Aug 6, 2022
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                      Hi Team,
                      I have done the payment via Paytm UPI during the tatkal ticket booking onIRCTC rail connect app. The ticket was not booked however, the amount has been debited from my account. Please find the below transaction id and date.

                      Irctc Transaction ID - [protected]
                      Google Transaction ID - CICAgJDoxaXkfw
                      UPI Transaction ID[protected]

                      Train Details:
                      MAS - CBE (CHERAN EXPRESS)
                      07 August 2022
                      Transaction Amount: 436.80 Payment Status: Pending From Bank End
                      Failure Reason: No Response From Bank
                      Aug 06, 2022
                      Updated by evicky2002                       Date - 06 August 2022
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                        P
                        Parimi kumari
                        Aug 6, 2022
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                        Address: Skymark One, Shop No.1, Ground Floor, Tower-D, Plot No. H-10B, Sector 98, Noida, UP-201301 Phone: +91-120- 4770770 Fax: +91-120- 4770771 Customer Care

                        Sir Namaste my name is Kiran Kumar, yesterday I transferred 9000 rupees from paytm bank to my loan account but in the middle it stopped transferring..so yesterday I had to pay 1200 rupees as penalty..I am already in a lot of trouble, to bear 1200 rupees as penalty at this time. not because of me Yesterday I lost a lot due to paytm they should pay me compensation.. 1200 penalized me under check bounce and act charges.. Please compensate me
                        My account number:[protected]
                        Aug 06, 2022
                        Updated by Parimi kumari                         Sir Namaste my name is Kiran Kumar, yesterday I transferred 9000 rupees from paytm bank to my loan account but in the middle it stopped transferring..so yesterday I had to pay 1200 rupees as penalty..I am already in a lot of trouble, to bear 1200 rupees as penalty at this time. not because of me Yesterday I lost a lot due to paytm they should pay me compensation.. 1200 penalized me under check bounce and act charges.. Please compensate me
                        My account number:[protected]
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                          T
                          Tarun-kumar
                          from Srikakulam, Andhra Pradesh
                          Aug 5, 2022
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                          Hai sir,
                          I am Tarun kumar from Srikakulam, am using Paytm post paid. I have a problem with Paytm postpaid. Once am using Paytm post paid and paid the bill on time. But they were charged late payment and i have paid that late charge amount. Now they were blocked my account. Adding screenshot of payment receipt’s and calling customer care but not responding and didn’t connect the call, written a message also but not responding to me. Please rectify my problem sir.
                          My paytm postpaid account no. & phone no. [protected]. 
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                            S
                            ShubhamJaiswal2101
                            from Gorakhpur, Uttar Pradesh
                            Aug 5, 2022
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                            Address: Kailash Apartment, Gorakhpur, Uttar Pradesh

                            "Paid Rs 80.0 toll for UP53DB1314 at Manesar Toll Plaza on 03 Aug 2022, 04:25 PM. TxnId: 0010022208050029161867.Updated Paytm Bal: Paytm Wallet- Rs 112"

                            This is the latest receipt of my amount deduction from the Manesar toll plaza and the vehicle is in Gorakhpur, Uttar Pradesh area.
                            This is the 5th such instance of the fraud and 2nd in last 2 weeks
                            Kindly find a solution for this and give me my refunds back as soon as possible.

                            Registered Vehicle Number:UP53DB1314
                            Name of Owner: Brijesh Jaiswal
                            Registered Mobile Number: [protected]
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                              R
                              Raam Vignesh Markandeya Vijayakumar
                              from Madurai, Tamil Nadu
                              Aug 4, 2022
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                              Hi,

                              I paid through paytm for portfolio shoot . After paying they were postponing dates and now not responding. I paid to ss fashion group .

                              Its been 5 months ss fashion group never provided any service. Paytm is not accepting the dispute raised through them and promote frauduluent portfolio shoot group.

                              UPI/[protected]/
                              DR/SS FASHION
                              GROUP/PYT/Oid20
                              220

                              UPI/[protected]/
                              DR/SS FASHION
                              GROUP/PYT/Oid20
                              220
                              Aug 05, 2022
                              Updated by Raam Vignesh Markandeya Vijayakumar                               THE COMPANY STARTED HARASSING ME SAYING THAT I M DRUNK ETC 2 DAYS BEFORE. UNABLE TO RAISE TICKET IN PAYTM SINCE THEY HAVE DISABLED THE OPTION. UNABLE TO RAISE TICKET FROM PAYTM ITSELF . THEY HAVE MARKED AS COMPLAINT RESOLVED WITHOUT RESOLVING. I HAVE ENCLOSED THE RECENT CONVERSATIONS AS WELL AS OLD WITH PAYTM SNAPSHOT WHICH I TRUSTED AND PAID

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                                N
                                naushadhusain
                                Aug 4, 2022
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                                Address: Aligarh

                                Paytm account number[protected]
                                name mera naushad husain
                                mere account se paise kyu kaate hai mere dimag ki behen mat chodo paise refund karo warna me NPCI KO complete dal raha hu
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                                  N
                                  naushadhusain
                                  Aug 4, 2022
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                                  Address: new zohra Bagh civil line dodhpur koil Aligarh
                                  Website: paytm payment bank

                                  Mujhe mere paise chaiye tumhari maki chut
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                                    javeed@786
                                    from Hyderabad, Telangana
                                    Aug 3, 2022
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                                    Address: Hyderabad

                                    I'm unable to use axis bank meal card in food app Zomato. I've tried reaching the customercare and unable to do it. Can someone assist me here in getting this issue resolved?
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                                      A
                                      Aayush11
                                      Aug 3, 2022
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                                      Address: Mumbai

                                      My payment got successful from paytm but tata sky account is still deactivated. Amount is debited from my bank account to paytm wallet. Paytm is showing that amount is sent to Tataplay but still the account is deactivated.
                                      Kindly resolve.
                                      My Paytm Transaction id: [protected]
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                                        S
                                        Shenky Agrawal
                                        from Noida, Uttar Pradesh
                                        Aug 2, 2022
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                                        Address: Noida

                                        This is regarding a payment done through paytm to Max lab but the order was not booked and payment has been successfully done later Max lab has given the refund but paytm has not credited the said payment yet. Only predefined messages and assurances.
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