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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 16

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V
Vishalsmohite
from Pune, Maharashtra
Aug 8, 2022
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Address: 2276 gokul colony papade wasti hadapsar pune 412308

Respected sir,
My name is Vishal mohite recently I added 500 rupees to my paytm wallet by add money by applying promo code of a paytm cash code gift card and I got message that promo code applied successfully cashback of rupees 500 will be credited to your account in
24 hrs but still after 2days my amount is not credited I have called customer care executive but she refused to help and said there is no any department to solve this query after that I tried 24/7 helpline through paytm app but there also this problem is not listed paytm doesn't help me any more to get my money please help me
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    A
    Ale Balaraju
    Aug 8, 2022
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    Address: Hyderabad

    I booked a pizza from Domino's through Paytm on 30/07/2022at 2053hrs by my SBI credit card, but still neither item delivered nor amount reversed into my account. Domino's is not answering n Paytm is unable to attend what to do, kindly look into this
    +1 photos
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      L
      Lagte khan 2
      from Gulbarga, Karnataka
      Aug 8, 2022
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      Address: Kadganchi bus stand Aland road Gulbarga
      Website: [email protected]

      Fake game pls...give me the amount 55000
      Game 100% fake
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        R
        ravi_kumar44
        Aug 7, 2022
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        I have a PAYTM account linked with mobile no. - [protected]. When I completed the online KYC with PAYTM, I was able to use the PAYTM Postpaid services. I started using this service and My Cibil Score reached to 813.
        Now, I changed my Mobile and when I Login into my PAYTM Account with my Mobile Number. It shows that I have not completed KYC. When I asked to PAYTM KYC Agent, He said PAYTM cancelled all the Online KYC's and new KYC are closed by PAYTM.
        But there is an amount appx. 800 that I need to pay to the Postpaid Service and because my online KYC is cancelled by PAYTM. So, I am not able to PAY that (appx 800) amount. I want to pay that amount, otherwise, there will be interest on this amount and it will affect my Cibil score also. Please help me to provide a way to pay that amount.
        Please !!!
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          A
          Anmol Kudal
          Aug 7, 2022
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          I anmol Kudal paid July postpaid bill of 322 rs . The payment is still processing I paid it on 1 August and today is 7 August it's been 6 days. And the customer care stopped replying .Also the postpaid is now showing 322 rs as outstanding in August month and for it the bill is to be generated on 1st September. I have not spent single Rupees in August still they are showing a outstanding bill of 322 rs .this is purely fraud by Paytm postpaid and the customer care is just has automated msg .please help me they are charging double money
          +2 photos
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            P
            PeeCee08
            Aug 6, 2022
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            Address: Jhoomerghat, Rasalpura, AB Road, Rau, Indore

            Our merchant number is [protected] and we have been associated with Paytm business partner for more than 2 years, we have been trying to reach the paytm team since 18th July about not getting the mails and messages of paytm transactions but the entire team is very pathetic. Many of the transaction done by guest is not visible as we are not getting any messages which leads us to stop business with paytm and switch to other UPI platform who have better prompt resolution unlike paytm
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              E
              evicky2002
              from Chennai, Tamil Nadu
              Aug 6, 2022
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              Hi Team,
              I have done the payment via Paytm UPI during the tatkal ticket booking onIRCTC rail connect app. The ticket was not booked however, the amount has been debited from my account. Please find the below transaction id and date.

              Irctc Transaction ID - [protected]
              Google Transaction ID - CICAgJDoxaXkfw
              UPI Transaction ID[protected]

              Train Details:
              MAS - CBE (CHERAN EXPRESS)
              07 August 2022
              Transaction Amount: 436.80 Payment Status: Pending From Bank End
              Failure Reason: No Response From Bank
              Aug 06, 2022
              Updated by evicky2002               Date - 06 August 2022
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                P
                Parimi kumari
                Aug 6, 2022
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                Address: Skymark One, Shop No.1, Ground Floor, Tower-D, Plot No. H-10B, Sector 98, Noida, UP-201301 Phone: +91-120- 4770770 Fax: +91-120- 4770771 Customer Care

                Sir Namaste my name is Kiran Kumar, yesterday I transferred 9000 rupees from paytm bank to my loan account but in the middle it stopped transferring..so yesterday I had to pay 1200 rupees as penalty..I am already in a lot of trouble, to bear 1200 rupees as penalty at this time. not because of me Yesterday I lost a lot due to paytm they should pay me compensation.. 1200 penalized me under check bounce and act charges.. Please compensate me
                My account number:[protected]
                +2 photos
                Aug 06, 2022
                Updated by Parimi kumari                 Sir Namaste my name is Kiran Kumar, yesterday I transferred 9000 rupees from paytm bank to my loan account but in the middle it stopped transferring..so yesterday I had to pay 1200 rupees as penalty..I am already in a lot of trouble, to bear 1200 rupees as penalty at this time. not because of me Yesterday I lost a lot due to paytm they should pay me compensation.. 1200 penalized me under check bounce and act charges.. Please compensate me
                My account number:[protected]
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                  T
                  Tarun-kumar
                  from Srikakulam, Andhra Pradesh
                  Aug 5, 2022
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                  Hai sir,
                  I am Tarun kumar from Srikakulam, am using Paytm post paid. I have a problem with Paytm postpaid. Once am using Paytm post paid and paid the bill on time. But they were charged late payment and i have paid that late charge amount. Now they were blocked my account. Adding screenshot of payment receipt’s and calling customer care but not responding and didn’t connect the call, written a message also but not responding to me. Please rectify my problem sir.
                  My paytm postpaid account no. & phone no. [protected]. 
                  +5 photos
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                    S
                    ShubhamJaiswal2101
                    from Gorakhpur, Uttar Pradesh
                    Aug 5, 2022
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                    Address: Kailash Apartment, Gorakhpur, Uttar Pradesh

                    "Paid Rs 80.0 toll for UP53DB1314 at Manesar Toll Plaza on 03 Aug 2022, 04:25 PM. TxnId: 0010022208050029161867.Updated Paytm Bal: Paytm Wallet- Rs 112"

                    This is the latest receipt of my amount deduction from the Manesar toll plaza and the vehicle is in Gorakhpur, Uttar Pradesh area.
                    This is the 5th such instance of the fraud and 2nd in last 2 weeks
                    Kindly find a solution for this and give me my refunds back as soon as possible.

                    Registered Vehicle Number:UP53DB1314
                    Name of Owner: Brijesh Jaiswal
                    Registered Mobile Number: [protected]
                    +3 photos
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                      R
                      Raam Vignesh Markandeya Vijayakumar
                      from Madurai, Tamil Nadu
                      Aug 4, 2022
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                      Hi,

                      I paid through paytm for portfolio shoot . After paying they were postponing dates and now not responding. I paid to ss fashion group .

                      Its been 5 months ss fashion group never provided any service. Paytm is not accepting the dispute raised through them and promote frauduluent portfolio shoot group.

                      UPI/[protected]/
                      DR/SS FASHION
                      GROUP/PYT/Oid20
                      220

                      UPI/[protected]/
                      DR/SS FASHION
                      GROUP/PYT/Oid20
                      220
                      Aug 05, 2022
                      Updated by Raam Vignesh Markandeya Vijayakumar                       THE COMPANY STARTED HARASSING ME SAYING THAT I M DRUNK ETC 2 DAYS BEFORE. UNABLE TO RAISE TICKET IN PAYTM SINCE THEY HAVE DISABLED THE OPTION. UNABLE TO RAISE TICKET FROM PAYTM ITSELF . THEY HAVE MARKED AS COMPLAINT RESOLVED WITHOUT RESOLVING. I HAVE ENCLOSED THE RECENT CONVERSATIONS AS WELL AS OLD WITH PAYTM SNAPSHOT WHICH I TRUSTED AND PAID

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                        N
                        naushadhusain
                        Aug 4, 2022
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                        Address: Aligarh

                        Paytm account number[protected]
                        name mera naushad husain
                        mere account se paise kyu kaate hai mere dimag ki behen mat chodo paise refund karo warna me NPCI KO complete dal raha hu
                        +1 photos
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                          N
                          naushadhusain
                          Aug 4, 2022
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                          Address: new zohra Bagh civil line dodhpur koil Aligarh
                          Website: paytm payment bank

                          Mujhe mere paise chaiye tumhari maki chut
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                            J
                            javeed@786
                            from Hyderabad, Telangana
                            Aug 3, 2022
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                            Address: Hyderabad

                            I'm unable to use axis bank meal card in food app Zomato. I've tried reaching the customercare and unable to do it. Can someone assist me here in getting this issue resolved?
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                              A
                              Aayush11
                              Aug 3, 2022
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                              Address: Mumbai

                              My payment got successful from paytm but tata sky account is still deactivated. Amount is debited from my bank account to paytm wallet. Paytm is showing that amount is sent to Tataplay but still the account is deactivated.
                              Kindly resolve.
                              My Paytm Transaction id: [protected]
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                                S
                                Shenky Agrawal
                                from Noida, Uttar Pradesh
                                Aug 2, 2022
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                                Address: Noida

                                This is regarding a payment done through paytm to Max lab but the order was not booked and payment has been successfully done later Max lab has given the refund but paytm has not credited the said payment yet. Only predefined messages and assurances.
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                                  R
                                  Raghunathan Sowrirajan
                                  Aug 1, 2022
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                                  Address: B-121, Sector 5, Noida, Uttar Pradesh, India
                                  Website: paytm.com

                                  Please refer to the above subject, find enclosed the Invoice for your ready reference, Now I would request you to reverse the charge immediately otherwise I don’t have any other option to Uninstall your app.

                                  Also would request you to send the monthly statement for due amount Rs.23, 907.30, Which I couldn’t able to down load from your app that installed in my mobile.
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                                    A
                                    Asif Ali Middya
                                    Jul 27, 2022
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                                    I have been requesting Paytm for long time to deactivate my machine but till now they are not giving any response.
                                    I am 8-9 time requested to Paytm customer care.
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                                      N
                                      nilesh078890
                                      Jul 26, 2022
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                                      Address: prajapat nagar indore

                                      Iam booking train ticket in paytm ticket not confirm deduceted in my bank account but not refund in my bank account please solve my query and my payment in deposit my bank account
                                      +2 photos
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                                        S
                                        shafeen.dalal
                                        from Mumbai, Maharashtra
                                        Jul 26, 2022
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                                        Resolved

                                        Website: paytm

                                        Dear Sir On 23rd July 2022 I have made a UPI payment of Rs 300 from my Paytm Account but the money is still not reflecting in the payees account where as the Paytm has sent me the confirmation that it is successfully transferred Please help me in resolving the issue My UPI ref number is[protected]
                                        +1 photos
                                        Jul 29, 2022
                                        Complaint marked as Resolved 
                                        Paytm has provided confirmation from the receivers bank that the said amount was correctly deposited in his account
                                        View replies
                                        Matter is resolve as paytm provided confirmation of the money deposited in receivers bank account. Thank you Paytm
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