Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
prajjwal71
from Jaunpur, Uttar Pradesh
Dec 7, 2022
Report
Copy

Address: First Floor Devika Tower, Nehru Place New Delhi South Delhi 110019

I took a refund from flipkart app in my paytm upi but i haven't received that refund yet i called flipkart customer care they said we have processed your refund they also gave me a reference number and said that You talk to paytm customer care and give this reference number to them. I tried a lot to contact paytm but contact could not be done so I complained here, please process

My refund Reference Number[protected]

My UPI ID - ********86.[protected]@paytm

My paytm registered gmail id - [protected]@gmail.com
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Damodar k
    Dec 7, 2022
    Report
    Copy

    I have 4000 rupees from postpaid. they charged me 731 rupees after 8 of the month. I taken 4000 month of October. I didn't pay November 7th. so they charged me 731 rupees. but I didn't pay the amount still. how much I have to pay now. for month of December 7. what if I pay on January
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      krishna0501
      from Noida, Uttar Pradesh
      Dec 6, 2022
      Report
      Copy

      Address: Noida

      Hi Team,

      Kindly provide the relieving letter of duration 08 August 2018 and last working day was on 10 June 2020.

      Employee Code-QS1360566

      Regards
      Krishna
      [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Resolved
        Report
        Copy
        Resolved

        Address: Mukesh medical store nahtore road kotwali dehat dist bijnor 246764

        Dear sir.
        Sound box ko m deactivate karne ke liye 10 day s
        Customer care number per complaint kar rha hu
        (complaint number.[protected]
        But abhi tak mujhe koi reply nahin mila.. aur na hi Mera sound box deactivate Kiya...
        Sound box scooty activate karne ke liye 250 rupaye fees bataiye h..
        Jo policy mein kahin bhi likha ni h sound box ko deactivate karne ke 250 charge lagega ...
        Aur soundbox Ko le jaane ki bol rahe hain.
        Sound box ka mujhe refund ni de rahe hain
        Or na sounds box ...
        M apna sound box paytm ko ni dena chahta hu
        Agar paytm ko sound box chahiye to mujhe sound box k pese refund chahiye.
        Ye paytm ki police m khi ni likha h ki sound box ko deactivate karte samay main soundbox bhi liya jaega aur uska refund bhi nahin diya jaega.
        Dear sir sound box deactivate krke uska refund chahiye..
        Otherwise I am going to government of India court .thank u
        My mobile number [protected].
        Dec 6, 2022
        Complaint marked as Resolved 
        Sir I want deactivate my sound box. I don't more this service. Thank u
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Deep Narayan yadav
          Nov 25, 2022
          Report
          Copy

          Address: उत्तर प्रदेश नोएडा

          निवेदन पूर्वक कहना हैकि मैंदीप नारायण यादव पिता भूषण यादव निवासी ग्राम कुंडल मढिया थाना हरलाखी
          जिला मधुबनी बिहार का स्थाई निवासी हूं दिनांक[protected] को करीब 10:30 बजेदिन मेंमेरेमोबाइल नंबर
          [protected] पर एक अज्ञात फोन नंबर[protected] सेफोन आया और और कहा कि आपको कोविड-19
          का तीसरा टीका लगेगा जिसके लिए आपको मोबाइल का वेरिफिकेशन कराना आवश्यक हैऔर वह व्यक्ति बोला
          कि आपका दो टीका हो चुका हैतीसरा टीका के लिए मैंआपके व्हाट्सएप पर भेजता हूं उसेलोड कर लीजिए उस
          पर एक ओटीपी आएगा वह दीजिए तब आपका तीसरा टीका लगेगा वो मुझेमेरेमोबाइल नंबर पर [protected]
          व्हाट्सएप नंबर सेएक एप भेजा मैंलोड कर ओ टी पी जैसेदिया कि मेरेबैंक पेटीएम पेमेंट बैंक के खाता सेपार्ट
          करके 25, 000 30, 000 22,[protected] तथा 30000 पैसा निकलनेलगा पैसा निकालनेका मैसेज
          देख कर मैंतुरंत अपनेबैंक के टोल फ्री नंबर[protected] पर सूचना देकर अकाउंट बंद करनेके लिए कहा
          लेकिन उनके द्वारा भी अकाउंट बंद नहीं किया गया जिस कारण मेरेउपरोक्त खाता नंबर सेसाइबर फ्रॉड के द्वारा
          ₹156000 निकाल लिया गय। अतः आप न्यायधीशों से निवेदन है कि मुझे मेरा पैसा वापस दिलवाने कि कृपा किया जाए इसके लिए मैं सदा आभारी रहूंगा
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SURAJ JAGTAP
            from Pune, Maharashtra
            Nov 25, 2022
            Report
            Copy

            It's been ages i m trying to contact you through your app but your team doesn't respond properly
            I need to pay my Paytm postpaid bill which is 940 rupees
            My Paytm account is flagged by surveillance bot thus making me unable to do any transaction
            So please provide me a different link or different payment gateway to pay my outstanding amount as this is affecting my credit score

            Account no - [protected]
            Name- Jagtap Suraj Madhav
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Davidpaul
              Nov 24, 2022
              Report
              Copy

              Website: paytm

              I unfortunately paid amount of Rs.8873 on 8/11/2022 to upi id: [protected]@ybl instead of Rs.101, with reference no.[protected] with paytm. I have given complaint to paytm platform. They said that go to Bank and rejected the complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Davidpaul
                Nov 24, 2022
                Report
                Copy

                Address: 3 1892 1, SIONPURAM, KADAPA
                Website: paytm

                I have sent amount by mistake Rs.8873 to the upi id: [protected]@ybl instead of Rs.101. I dont know his account number or phone number. The upi id linked with phone pe. But i sent him through paytm platform with reference no.[protected]. Paytm was rejected my complaint and said go to bank and ask them.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Davidpaul
                  Nov 23, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 3 1892 1, SIONPURAM, KADAPA
                  Website: paytm

                  I unfortunately paid amount of Rs.8873 on 8/11/2022 to upi id: [protected]@ybl instead of Rs.101, with reference no.[protected] with paytm. I have given complaint to paytm platform. They said that go to Bank and rejected the complaint.
                  Nov 23, 2022
                  Complaint marked as Resolved 
                  I unfortunately paid amount of Rs.8873 on 8/11/2022 to upi id: pasha449@ybl instead of Rs.101, with reference no.2314244933103 with paytm. I have given complaint to paytm platform. They said that go to Bank and rejected the complaint.
                  Problem not rectified
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avinash150592
                    from Bokaro Steel City, Jharkhand
                    Nov 19, 2022
                    Report
                    Copy

                    I won Rs1000 cashback when I paid Rs 100 through my paytm wallet to merchant. On the voucher it was written money will be credited within 24 hours but Paytm silently removed that voucher from my account. The voucher that I won of Rs 1000 cashback was removed by paytm silently. I even called them and raised the issue with them on which they said it will be credited within 24 hours but again nothing was credited in my paytm wallet. The cashback against your order[protected] on 16/11/2022
                    issue is still unresolved.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vikas Vikram Yevle
                      Nov 17, 2022
                      Report
                      Copy

                      I applied for the Paytm personal loan and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been almost 6 days and still, the loan amount is not credited to my bank account. I've contacted their funding partner Aditya Birla Finance 7-8 times and every time they asked me to get help through Paytm and then I contacted Paytm for the same but they asked me to create a ticket through a personal loan 24x7 help channel from the app, I tried that too but still my issue is not resolved.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vkaushal21
                        from Delhi, Delhi
                        Nov 13, 2022
                        Report
                        Copy

                        Hi, My mother with phone:[protected] has faced multiple fraud on the Paytm wallet from the unknown numbers or agency with below number:

                        [protected]
                        [protected]
                        [protected]

                        We have raised cyber cell incident with below acknowledgment number
                        [protected]
                        [protected]

                        I am requesting the refund of the amount of the fraud happened
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MdNazir
                          from Chandigarh, Punjab
                          Nov 12, 2022
                          Report
                          Copy

                          Website: Paytm

                          I have used Paytm postpaid. I have paid 2104.56 rupees but transaction failed but money not deducted. I have complaint more time but customer told we are not responsible, I have called also but they are saying we are not responsible for postpaid related issues, Thay sent a link for raise a request I have raised many time but I did not get any reply.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kinni01
                            from Chennai, Tamil Nadu
                            Nov 8, 2022
                            Report
                            Copy

                            I applied for Personal Loan on 6/11/22 and it said the money is disbursed but it hasn’t been credited yet.
                            There is absolutely no way you can connect to a customer support executive since the chatbot on PayTM doesn’t let you connect to them.
                            Looking at the reviews online I am scared and don’t want to be scammed.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gunga
                              Nov 8, 2022
                              Report
                              Copy

                              I have applied for a personal loan on 02/11/22 through paytm mobile app as they offered a personal loan upto Rs3lacs in 2 minutes. They found me eligible and offered Rs 1, 72.000 which after necessary deductions amount to Rs 1.63.375.Till date the amount is not disbursed. My first emi date is 05/12/22. I have complained through customer care but no response. I am confused what to do.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rohit952022
                                Nov 7, 2022
                                Report
                                Copy

                                Its kind of fraud actually, they just want to get in to your account, look your transactions, post credit enquiries nothing else, even after this kind of emails, saying your amount has been disbursed they did not credit the amount. What they did after a week is saying our lending partner has rejected your application even lending partner started a load towards you.

                                #PaytmSucks
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  GopanGK
                                  from New Delhi, Delhi
                                  Nov 6, 2022
                                  Report
                                  Copy

                                  I have applied for paytm personal loan of 20000 on 2nd November. All documents and kyc is done in same day of applying and paytm showing Application approved and payment will be transferred to your bank account with in 1-2 days. After 4th day onwards showing payment already transferred in 2nd Nov and emi start in next month 5th but I don't have received any amount to my account. still no response from Paytm team.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sohel1447@
                                    from New Delhi, Delhi
                                    Nov 5, 2022
                                    Report
                                    Copy

                                    Dear customer care
                                    i order paytm box but order cancel is cancel by paytm .
                                    and, No message, No mail by paytm and they actived paytmbox subscription and rented @125.
                                    i want to refund the amount.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Soumitro.m
                                      Nov 5, 2022
                                      Report
                                      Copy

                                      I purchased some medicines from Flipkart Health Plus on 15th Oct, 2022 and was entitled for a cashback of Rs 30. After some days, I did a mobile recharge of Rs 155 on 18th Oct, 2022 and was entitled for a cashback of Rs 15. Initially, it was showing pending status but after some days the cashback of Rs 30 disappeared from the Cashback and offers section of Paytm App without being credited into my account and cashback of Rs 15 is still showing pending status. I am enclosing screenshots for further reference. Kindly do the needful at the earliest.
                                      My Paytm number is *[protected]*
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Santu Debnathh
                                        from Barasat, West Bengal
                                        Nov 5, 2022
                                        Report
                                        Copy

                                        I have applied for a personal loan of amount 110000 on 01.11 . 2022. It's showing on app that your amount is disbursed and Wii be credited to your account within 48 hours. But 5days gone by still the same message showing on the app and the amount didn't credited to my account . Don't know what to do now. I contact Aditya birla finance they told me that they can't do anything from their end I have to contact paytm but there is no helpline number for loan on paytm. I messaged paytm but didn't receive any response. Please help.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit