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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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PayTM Mobile Solutions reviews & complaints page 11

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F
FAHAD Mehran
Nov 5, 2022
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I had applied for paytm personal loan on 2nd November and loan application also was approved and got the loan sanction letter too on the same day and in the app it is showing as the loan amount will be disbursed within 48 hrs but it’s already more than 3 days still the amount is not disbursed, I am trying to contact the customer care executive but there is no means to contact them and everytime I try to raise a ticket chatbot will answer also I tried contacting the lending partner they are saying u need to contact the paytm for the same. I am not able to figure out what to do kindly please help me resolve the issue asap.

My paytm registered number is [protected]
Thanks
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    Soumitro.m
    Nov 4, 2022
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    I purchased some medicines from Flipkart Health Limited on 15 th Oct, 2022 and was entitled for a cashback of Rs 30. After some days, i did a mobile recharge of Rs 155 on 18 th Oct, 2022 and was entitled for a cashback of Rs 15. Initially, it was showing pending status but now the cashback of Rs 30 disappeared from the cashback and offers section without being credited to my account and cashback of Rs 15 is still showing pending status. I am attaching the screenshots for further reference. Kindly do the needful at the earliest.
    My paytm number is *[protected]*.
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      N
      neeraj_agr
      from Delhi, Delhi
      Nov 4, 2022
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      Hi, I have not taken/enabled PayTM postpaid services. Even though, it seems a loan is issued to me by ABFL (A/c# PAYTMPPABFL[protected]). I am trying to connect on PAYTM customer care/24*7 helpline bot, raised request but no answer so far.

      This is impacting my CIBIL score and having impact on other product requests.

      Request you to please get this resolved at the earliest.

      Regards
      Neeraj
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        V
        VISHESHAR KUMAR
        from New Delhi, Delhi
        Nov 3, 2022
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        UPI ref no.[protected]. This transaction amount is 1342/- rupess only for Paytm postpad bill repayment but not updated this amout in Paytm postpad wallet. So this due is show till now. But I am this bill payment already paid. So please solve my problem.
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          G
          Gopal75
          from Ahmedabad, Gujarat
          Nov 3, 2022
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          On 21st October My money deducted from paytm postpaid but transaction failed but app showed it successful when I asked for refund they said matter is settled but money not refunded to my postpaid account
          My mobile number is [protected]
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            A
            Abhijeet gupta9637
            from Pimpri, Maharashtra
            Nov 3, 2022
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            Hi Team,
            I have booked a ticket from Paytm as below.
            Bus operator: - Shree Khurana Travels
            From: Hingoli to Pune
            PNR/Ticket no. :[protected]
            Booking ID: - [protected]
            UPI Transaction ID # [protected]
            Payment amt : - ₹ 1580

            As I tried to cancel the ticket the Paytm system not working. I have raised a complaint to the customer care of Paytm. as per Paytm customer care, the executive company will give a full refund as mentioned in the refund policy. I am eligible for a full refund.
            My contact: -
            Email: - [protected]@gmail.com
            Mobile number : - [protected]
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              G
              Gurinder0003
              Nov 2, 2022
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              I was booking my only train ticket Confirmtkt App online so i have make payment for ticket through paytm so Rs 274 Amount was deducted from my account but not received by Confirmtkt App.
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                N
                Neetu Madan
                from Koregaon, Maharashtra
                Nov 1, 2022
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                Dear Sir/ Madan,

                I became the victim of online fraud through OLX (mode of payment being Paytm). We had put our bed for sale in OLX. The culprit called us and asked to do transactions through paytm. He convinced us by showing Adhaar of himself and afterwards the Id card of Army person. Total amount involved Rs. 27, 000/-. Pls help in getting the same as we have already informed to HDFC Bank and Cyber Crime cell also within 24 hours. HDFC Bank complaint no. is MUMP[protected] dtd 31 Oct'22 and Cyber Cell complaint no. is [protected] dtd 31 Oct'22.
                Your help and support is solicited to get back Rs. 27, 000/-

                Thanks
                Neetu Madan
                [protected]
                Dear OLX User,

                Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                Thanks,

                Team OLX
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                  S
                  Shibli.md
                  from Pilkhuwa, Uttar Pradesh
                  Oct 31, 2022
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                  Address: 1194, Krishan Ganj Nai Aabadi, Pilkhuwa 245304

                  Sir,
                  I used to paytm soundbox in January/February but due to some reason I got my soundbox deactivated. After about eight months, when ₹ 400/- was deducted from my account in the name of SoundBox Subscription, then I came to know that despite my deactivation, the soundbox is still active and they will deduct more money. After that I got it deactivated again and also asked for my money, on which they refused to return and clearly denied that you had not got the soundbox deactivated.Sir, my only complaint is that all the money I have deducted till now should be returned after getting it deactivated
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                    S
                    Shivamkansal
                    Oct 29, 2022
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                    Address: Modinagar

                    Hello
                    Paytm payment Kate gaye hai
                    570 ki hai
                    Please refund Karo 570
                    Contact number
                    [protected]
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                      S
                      Sudhir M G
                      Oct 27, 2022
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                      I applied for a Paytm personal loan on the 19th of October 2022, the Paytm app says that my loan was disbursed (on the same day) but I didn't receive money in my account. I tried to contact Paytm customer support, but the customer care support person said they have no support agents for a personal loan, the support team sent me the chat link but it’s just a chatbot (I can’t get connected to the agent using the chat link). So I called the lending partner Adithya Birla, and they told me that the loan was approved and disbursed from their side. Now I have no idea what to do next. I also mailed [protected]@paytm.com and grievance.[protected]@adityabirlacapital.com but no reply.
                      Hello sudhir,

                      Did the loan amount got disbursed to your account ? If Yes, then how many days did they took to transfer ? Please kindly let me know as I am facing the same issue
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                        A
                        ajith2022
                        Oct 25, 2022
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                        I have canceled the irctc ticket which I booked through Paytm powered by bhim. the refund was issued on 17th Oct 2022 from irctc and they mentioned contacting the wallet/bank/agent with the reference ID:[protected].

                        Its been 7 days since I have not received the payment credited to my bank account, as per the Paytm support portal (https://support.paytm.com/cst-support/ticket-refund-not-received-heres-what-you... payment should have been received within 2 business day.

                        Kindly do the needful.
                        Oct 25, 2022
                        Updated by ajith2022
                        canceled ticket is attached as a reference

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                          A
                          Amitvadsariya
                          Oct 25, 2022
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                          I m useing paytm for business account last many years
                          And lat 3 month ago showing offer in my app pay 1 rs and sound box free no monthly rental only received 30 translation
                          So i m order but after one month paytm debited 49 rs
                          I m received more then 300 or more payment received in this month
                          And connect to care team no answer or no response plz help
                          I send screenshot plz check
                          49 rs debited order id
                          SUP3FX6GJMN5LPHAZ56GIWLMWIV20NWLF40000SR
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                            S
                            Shivatejareddy
                            from Hyderabad, Telangana
                            Oct 23, 2022
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                            I have booked a bus from Hyderabad to Nizamabad in Paytm but after booking they sent only confirmation sms and I thought of I’ll be getting other sms of bus details and driver Number but I didn’t got any details and I have called to some numbers they have given in first sms they didn’t answered the call . I didn’t know when my bus is and my money is wasted
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                              D
                              Divi84
                              Oct 20, 2022
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                              I have applied personal loan through paytm from aditya birla on 16th October, every process completed and got message that your loan money will get disbursed within 2 to 3 days. Still it's pending while emandate already done.
                              What is this, is it a scam or what?
                              Even no ny response from paytm customer care.
                              Pathetic service by paytm.
                              Regards
                              Divyanshu pandey
                              Registered paytm mobile no - [protected]
                              Paytm bank[protected]
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                                1
                                184123
                                from Mumbai, Maharashtra
                                Oct 20, 2022
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                                Address: RAVINDRA BHIDE , B-9 Swapna safalya CHS, J.B.Temkar road, worli 400030

                                Unauthorised payment by Paytm

                                I booked Uber to travel from home -Worli Mumbai to International Airport Terminal 2 under their compulsory term Non cash . I committed to pay wide Paytm. On 16th Sep 2022 I travelled to Terminal 2 and I tried to pay thru Paytm but I could not . Driver Mr Rizwan has closed the trip and said that since he closed the trip I can not pay on- line and hence asked to pay in Cash . I asked what is the fare he said he does not know, you pay the fare what you saw while booking. so I paid Rs 1002.00 . Afterwards on 18th Sep Paytm has paid Rs 913.2 to Uber for the said Trip so payment was duplicated. My complaint is 1) Why Paytm has no suitable tab /method to pay when I competed my Trip to Airport 2) Why Paytm paid after two days without checking with me 3) Paytm should provide me a UBER request if they have requisition to get the fare which was already paid to Driver 4) Paytm/Uber have mutually agreed to such transacting arrangement but they dont have coordination among Paytm/Uber/Driver. I wrote to Paytm several times but they dont reply
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                                  Purab Raj Agarwal
                                  from Deoghar, Jharkhand
                                  Oct 19, 2022
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                                  I ordered a projector from Amazon named wanbo X1 projector on 10th JUNE 2022. The price of the projector was Rs 13, 990. It was in cash on delivery. The order id was[protected]. I received the product on 15th JUNE 2022. As i recived the product some parts of it were missing so I returned the product. The product was picked up by amazon agent on 17th JUNE 2022. As it was on COD I was supposed to get my refund in my 'saved bank accounts in Amazon application'. The saved bank was Paytm Payments Bank Limited [A/c No. - [protected]] in which return was supposed to be credited.
                                  After 7-10 days of return I didn't got my return so I contacted Amazon cutomer care. They said that we have initiated the refund but RRN was not genereted that's why your refund got stucked. Then they shared the RRN and asked me to share this with the Paytm Payments Bank and they will reflect my refund amount.
                                  The RRN shared by amazon was - HSBCN[protected].

                                  Till now approx 4 months have passed by talking to paytm customer care, by writing to their 24/7 complaint section but no satisfactory response has been provided from their side.
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                                    P
                                    Prabhat229
                                    Oct 19, 2022
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                                    I have earned 1100 points after hard work of one year. Nothing happens with less than that. I've redeemed all my 1100 points for 10 rupees but never received any cashback of 1 even 1 rupee. Bloody hoax company is not helping after constantly reaching out to them using various methods
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                                      lohar syed yaseen
                                      Oct 19, 2022
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                                      I have applied for Paytm personal loan and gave the details asked to me for loan.everything was done according to the procedure.then it was written the loan will be transfer within 2-3 working days.but today it has been more Dan 8 days Derz no reply from Paytm partner bank / financial money lender.
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                                        J
                                        JayEl
                                        from Hyderabad, Andhra Pradesh
                                        Oct 17, 2022
                                        Resolved
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                                        Resolved

                                        Address: B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
                                        Website: www.paytm.com

                                        I have purchased 10gms of ETF Gold. During last week of August I had requested for Delivery and made payments towards the making charges. The order was cancelled without giving any proper explanation. I have been trying to reach the customer care via their app as well the telephone number and email. The tickets are being closed as "solved" even without addressing the issue. The grievance officer responded saying they will fix this issue and get back. It's been more that a month, neither the app is fixed or the PayTM is responding. PayTM gold is seems to be a fraud scheme. Appreciate your assistance in raising a proper consumer complaint against PayTM's fraudulent behaviour. Not even allowed to take a screenshot of their Tickets.
                                        Nov 10, 2022
                                        Complaint marked as Resolved 
                                        PayTM after much follow up did open the link for me to be able to order physical gold in their App. I would like to thank ConsumerComplaints for all the support and PayTM Gold for finally responding.
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