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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 19

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R
ramaebba
from Puducherry, Puducherry
Jun 29, 2022
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On June 7, 2022 i am received 3600 rs from YOUGOV company.but this amount not processed, becox my KYC not meet full criteria., this is the reasons my payments are not processed.
Jun 29, 2022
Complaint marked as Resolved 
My payment is not processed
Cashback received pending problem
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    B
    Babish Sharma
    Jun 28, 2022
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    Address: Paytm payment Bank
    Website: Paytm

    Sir
    My monthly pass is not active due to Paytm, which payment is allready paid by me of Makroli Toll plaza at Rohtak Haryana .When I cross the the Toll dt 27/6 /22 at approx 2am early morning, Ihave received a message for deducted by Toll Plaza 155 rs .
    My Car no is HR 12AA6895 .
    MY MOBILE NO IS [protected].
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      R
      ramaebba
      from Puducherry, Puducherry
      Jun 27, 2022
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      On 7 th June I was received 3600 rs from Yougov.but that transactions is failure.see below the reasons:

      This cashback has failed at the time of processing the cashback as your account did not meet the criteria of a full KYC account.
      Now my doubt is this 3600 rs amount is still pending or Paytm returned to yougov companies? i am ready to complete kyc but, Paytm not accepted or not allowed this functions temporarily.so pls help me
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        M
        MahadeVivek
        Jun 27, 2022
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        I booked oyo at 25 June 2022.Amount has been deducted from from postpaid, amd no where reflecting in transactions.
        Transaction id:[protected]
        Jun 29, 2022
        Updated by MahadeVivek
        Refund amount not reflected in my account...The bill will be generated at July 1 right.
        Y i have to pay the amount of 1807 for ur side fault.

        Refund needed urgently...
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          V
          VASAMSETTI NAGARAJ KUMAR
          Jun 25, 2022
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          My paytm money account was revoked i raised tickets so many times but no use and there is no customer service inthe app the Paytm money app was fraudulent app so reactivate i want to reactivate my account and withdraw my money
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            S
            sumit sad whatsapp status
            from Saharanpur, Uttar Pradesh
            Jun 25, 2022
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            Hello sir my name is sumit i i use paytm card machine when i placed card machine order agent told me you received 1500 rupees cashback 500 evey month to 3 months but they do not told any transaction limit and other term and conditions they give me wrong information and when i contact customer support they denied to give cashback and i request to pickup machine and give money back they also denied to give my money
            hope my issue resolved as soon as possible if my issue not resolved i am going to consumer court and take a legal action against paytm my mobile no [protected]
            Bro please provide customer care no on which directly talk with customer care
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              A
              Anshaditya Rana
              Jun 24, 2022
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              Address: Sector 125, Noida. Uttar Pradesh

              On 10th of may 2022 an amount of 867.35 was on hold in my paytm postpaid account later it got deducted and later the amount was restored, but in actual no amount has been restored in my patym postpaid account.
              The paytm company is claiming that they have restored the money but still my paytm postpaid account is showing due amount.

              This is totally technical error from paytm and i have been charged late fees and due amount unnecessarily.

              I only want the actual refund and also cover late fees for unnecessary charges.

              I am also attaching evidence of 2 photo which depicts different statement and 1 picture of customer executive chat who is claiming the amount was restored but in reality the amount is still due.

              Hope i will get fast aid, as this matter is serious and have an impact on my cibil score.
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                S
                Sanjay2608
                from Kolkata, West Bengal
                Jun 23, 2022
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                Hi, I have used Paytm postpaid service from 2020 with my this [protected] registered mobile number. Within a few days I had used their postpaid facility and spent approx 3000 something rupees and 5000 was the maximum limit. Due to a sudden reason I was lost my job and was not able to pay the outstanding amount. One executive from their end called me up and told me to pay the outstanding amount immediately. However, I was not able to do so. Then she gave a waived-off offer to clear my dues. She told me that if I pay 2921 rupees within 24 hrs then it can be waived off and my dues also are cleared with immediate effect. So, I had arrange the same amount with one of my friends and cleared the same. Also, she told me that it will take 72 hrs to update the same on my account. After 3 days again they started calling me and asked me to clear all the dues which were 5000 rupees. I have attached some audio recordings of my conversation with that executive herein for reference. I haven't paid any money after that. After a couple of days, I again received their one call and then they told me to clear just 75 rupees to clear all dues. I have also cleared the same. Still, my amount is not waived off and cleared. In the year 2021 again one executive called me and told me that waived off offer was canceled that is why you are getting this recovery call from our end and you need to pay 10000 rupees including fine now to clear all the dues. I was begging him to waive off again then they told me to pay 1000 rupees but I don't have 1000 rupees at that time. Then he told me how much I have just paid then again I paid 600 rupees. After that, they again started calling me to recover 10000 rupees. So, please look into my matter and take the necessary action on this because I will not able to pay any penny for this again.
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                  Online Cars
                  from Delhi, Delhi
                  Jun 23, 2022
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                  Ihhj I have been the kind that is
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                    K
                    Kamaldeep773
                    from Faridabad, Haryana
                    Jun 21, 2022
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                    My name is Sajjan kumar. I did a Paytm UPI payment On 19 june 2022 from my account (UPI ref. No.[protected]
                    The balance got deducted from my account...
                    But after 2 days i.e. on 21 June 2022 they shows payment has been failed and ..your money refunded in you account...
                    But until now I didn't receive any sms regarding payment or refund money..
                    Pls do my help...
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                      M
                      Molletiumesh
                      Jun 20, 2022
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                      Hello team,
                      Myself Malla Prakash,

                      Mobile No: [protected]
                      Order Id: [protected]

                      There was an offer campaign from May 1-May 31, 2022 on rental transactions.
                      It has said flat 2% up to 1000 rupees cashback for the 3 rental Transactions.
                      Please refer the rule no 1 in the offer campaign screenshot attached.

                      I made 1st rent payment and received cashback on 4th May.
                      On the 10th of May, I made the 2nd rent payment and Received cashback on the 10th of May.
                      On 11th May I made the 3rd rent payment, for the same I have not received the 2% cashback Can I know why?

                      So I have made a transaction of 49000, which means the cashback should be 980 rupees.
                      So can you please check and tell me why did I not receive the promised cashback as per the campaign terms and conditions?
                      And this campaign offer is active while the transaction happened. Then why did no cashback given for the transaction?

                      I talked to Paytm Customer Support via Twitter and they are saying 500 Cashback points are credited against the transaction, and the cashback offer is not applied to this transaction, but that is not the case. If the cashback is given to 1st and 2nd transactions, why not 3rd transactions?
                      The flat 2% cashback offer is active, and the only offer is active while the transaction happened, and I should be getting 2% cashback, not cashback points.

                      So can you please check and tell me why did I not receive the promised cashback as per the campaign terms and conditions?

                      Thanks,
                      Malla Prakash
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                        R
                        rishabhkatroliya
                        Jun 19, 2022
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                        They charges late fee three times without any mgs, remainder call and notification
                        1. Rs 885
                        2.Rs 885
                        3.Rs 250
                        total Rs 2020
                        and this is not enough the main think is that they charged two times my paytm postpaid bill :
                        1. Rs 6933.76 date 11-june-2022 time 12:46 this is the bill they provided after that again a payment shown to me of Rs 6439.74 I paid it also by think in mind that there something mistake by my side and the amount is
                        2.Rs 6439.74 date 11-june-2022 time 12:47
                        and now they closed my account and I lost my all the previous transactions after that I again open new account to get transactions back same i found all transaction are gone how can I found and match my tranctions and bill amount
                        even no way to contact on call with paytm postpaid please help to refund my amount and to get statement of my account too its a request from aditya birla group because i contact to paytm they called me to contact with aditya birla group they are in partnership with each other even I request a query in paytm postpaid message section after that they called me and they told me on call to refund the late fee amount of rs 2020 and the extra bill they charged of rs 6439.74 will be refunded as soon as possible but no response found till now please help its my hard earn money

                        please provide the full statement of Loan Account Number (LAN): PYTMPPABFL[protected]
                        its very urgent Paytm customer service told me it can be provided by the Aditya Birla finance only
                        and please refund my money as soon as possible
                        1.TOTAL LATE FEE RS 2020
                        2.RS 6439.74 EXTRA AMOUNT I PAID TO PAYTM POSTPAID
                        Jun 19, 2022
                        Updated by rishabhkatroliya
                        And immediately you closed my account I am not able to see my previous paytm postpaid transactions
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                          P
                          PETLU BHASKAR
                          Jun 19, 2022
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                          Address: KADAPA District

                          Rs 1500 amount deducted in my PAYTM App through Auto Bill payment.
                          But I am Not choose to that Option.
                          Please solve solve my issue...Sir
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                            D
                            Durgesh Gupta 7368
                            from Lucknow, Uttar Pradesh
                            Jun 16, 2022
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                            Hii, myself Durgesh Gupta. My 481 rupees is deducted from my wallet to one97 communication. this transaction is not done by me. Kindly solve my issue regarding this. Thank you
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                              A
                              Alok0305
                              from Bhiwani, Haryana
                              Jun 16, 2022
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                              Paytm company not recharge my fast tag due not update of pan card so please take action against the company Paytm making public foolish for the reason I didn't run my car because fast tag is compulsory in haryana but Paytm doesnt recharge my fastag in the name of pan card
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                                F
                                Fcdctv
                                from Indore, Madhya Pradesh
                                Jun 15, 2022
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                                Address: Srinagar
                                Website: www.google.com

                                For Refund process, paytm payment bank, payment issues, new applying any problems call to our paytm executive help line number +[protected]#. 24×7 Available
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                                  H
                                  helloalan
                                  from Dungarpur, Rajasthan
                                  Jun 15, 2022
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                                  Website: paytm.com

                                  My Paytm bank account was compromised. I shared the details on mail and on call and on the app. It's been two days. I've lost money and there is no action taken. I can't decide what to do next and my family is getting nervous too
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                                    R
                                    rishikesh1019
                                    from Kolkata, West Bengal
                                    Jun 14, 2022
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                                    I placed order on blikit on 3rd may 2022. The money was deducted but order was not placed. On contacting grofers ( Blinkit). They said no any such amount was recieved. But Paytm is saying the money is with grofers. it has been 10 days but still i dont have my money back.

                                    Order ID : ZTBLIN-22-BF735E9CBB
                                    Transaction ID [protected]
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                                      S
                                      subrat033
                                      Jun 14, 2022
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                                      Hii

                                      I did a try to pay my lic premium through paytm mobile solution. Money got deducted from my bank but not credited to lic . Where the money gone then ??? I can see in my paytm history. Kindly revert asap.

                                      Subrta
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                                        G
                                        Gauravc1912
                                        Jun 14, 2022
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                                        Respected authorities
                                        My ppbl account has been blocked and I can’t contact the customer care properly, all they want is the transaction history or bank statements which I can’t access due to blocked account.
                                        Kindly help me
                                        Paytm number- [protected]
                                        Same number is used for the ppbl account
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