PayTM Mobile Solutions Complaints & Reviews

Today I wanted to recharge my number, So i checked plans on Paytm And selected recharge of 719 rupees which included unlimited talktime and 2gb/day for 84 days.But when I recharged it I got only 1.5Gb/day which is a total concept of misinformation to the customer.I want my full recharge of 2gb/day as mentioned there.

I ordered a Paytm POS us machine on 14/04/2022 via order number [protected]. I have made the payment in full in advance. The expected delivery date of the machine was 02/05/2022.

Whenever I call there call centre for inquiry of my order, some random person pics of the phone and ask me to transfer it to their senior person, then they make me wait for 45 minutes for transferring the call and then cut the call on their own without solving the query.

I tried using the chat support, in which they shift the blames to different departments and not solve the query.

I tried writing an email in which they said you are query will be solved in 2 to 4 days. The query isn't solved yet and Now they are not replying to my emails also.

I have made more than 10 complaints the ticket number of which I am writing here:
Paytm ticket no:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I feel this is some kind of a cheating and I want strict actions to be taken against the company, so they would not cheat anyone else again.

I have been trying to pay the paytm postpaid bill generated amount of 6.61 Rupees, While clearing the due i am getting this kind of error (This Transaction is declined as our system surveillance bot has flagged your account from making this transaction).

Please help as this is your system blocked my transactions, where the overdues should clear or wave off the overdue charges in Paytm account.

I did the one transaction on 2 may for khushi garment(merchant name) through paytm and that transaction failed and my money has been debited, but till now I didn't get any refund. I contacted the paytm helpline and they said this is the issue from the bank side.Please resolve my query as soon as possible, and refund my debited amount.
Bank account number: [protected]

I am mohinder kaur i am 73 years old and i have been a prey of a fraud.
i had posted an ad on olx for rent on olx . A guy called me as a tenant and he told me that his name was sanjay singh and that he is serving in the indian army and he is being transferred to my city and he needs my house on rent . he also sent me his id proofs. he told me that next week he will shift into the house and that he will pay the rent in advance and also a fake senior of his called me and said that his name was jora singh . sanjay tricked me through a qr code and told me to scan it and redeem it on paytm and that the amount will be reflected into my account but instead the amount got debited . he lied to me and also impersonated to be an army man and did a fraud with me. all the transactions were done using paytm upi. If someone could help me get my money back it would be really be helpful as i really need the money for my food and medicines as i alone. thank you

I was playing some kind of online betting game which is obviously legal in india and due to some loss of a person whom i dont know from telangana reported my accout and since then paytm had blocked my account and are saying go to Andhra pradesh tirupati police station to unroport your case and i live in j&k.

On 3rd May, 2022, there is a suspicious transaction happen with payu from my paytm wallet account.

I approach paytm team and they investigated this transaction. Ad a result of their investigation they informed me to contact payu as a receipt of this amount. Kindly refer below suspicious order details :

Date 3rd may 2022
Order ID: [protected]
Amount : 1990.05 INR
Paytm wallet transaction ID [protected]

Screenshot also attached.

Hello,
I had recharged my Airtel Mobile 9xxxxxx1982, using the Paytm Mobile App on March 10th 2022. The payment was done using the Mobile No . 89xxxxxxx11. We got the message as 'Bill Payment Successful Rs 492'. However, the Airtel people didn't receive the payment. So I had to again make the payment.
Below are the details:

Paytm Wallet Transaction Id:[protected]
BBPS Reference Number: PT012069OZMFMRSV7091

Kindly track and let me know the problem. I am fine with either return or refund.
Thanks

I applied for a personal loan of 200000 rupees on 28th अप्रैल through paytm whose citation letter also arrived on 28th but we got the amount disburse message on 3rd May but the amount did not come in the account now my loan account is active and the outstanding amount is also approx. Seeing 210000 I also talked to Aditya Birla's customer support officer mr mintoo and paytm senior customer officer mrs sonia but no one is ready to tell what should we do

I had done payment on 05/02/2021 at 6:30 AM for the hospital (Care Hospital Hyderabad) appointment through Paytm gateway but I did not get confirmation from the hospital team because they did not get the money and 800/-Rs was debited from my account.

Paytm does not show the transaction history of the credit card (800/- Rs). which had been deducted from my credit card.

Paytm debited my money automatically for four months I haven't opted there China made sound box service but still they falsely claim I have opted and charging my paytm business acc there looting customers money

I have tried Paytm loan, the loan also been scanction successfully but still my amount is not credited into my bank account but loan statement, repayment date intrest all other data has been sent to me .

I tried to reach customer care they told there is no customer support no for loan section and chat also not working

I want to when my loan amount will be credited or how to cancel my loan

Hello,

My paytm postpaid repayment of convenience fee of Rs. 43.01 is stuck under processing. I have tried the transaction twice and both times the amount has been debited from my account but it is still stuck at processing from your end. Please resolve this issue as soon as possible and let me know. The order id is [protected].

Ankur Kumar Srivastava
[protected]

I received a refund of 3965 from Flipkart and it was supposed to be credited to my paytm account but paytm failed the refund, stating my wallet has reached its limit. I have completed my KYC several years back and i have 100000 limit in my wallet, and even if the refund was done, i would not reach the wallet limit. This is total fraud! Now, i have raised ticket to paytm ticket id [protected] but no one responded to me. I even raised complaint on social media like facebook and twitter but no one got back. TOTAL SCAM

Hi Team,

PaytmMoney App - 16 Tickets and 10+ Emails Send

Please Please Please Help Me

I want to close my Paytm money demate account. Please process the same on priority.

PFA the closing request form for your reference.

Below are the details:
DP ID: 12088800
Client Id: 06298133

Thanks for your help!

Regards,
Chirag Patel
[protected]
[protected]@gmail.com

I made a fixed deposit of some amount about a month ago . i'm trying to redeem the amount from 15days but i couldn't . i'm getting error . please resolve my issue ASAP
my registered mobile number with paytm - [protected]

My neighbor Hariom Pal came to me and asked me to do their electricity bill payment using Paytm. They are neighbors cum relatives so I couldn't deny their request.

I made the payment for their electricity bill which was 197 INR /-

This month they got the electricity bill worth rupees 4, 699/- INR which was an insane amount of money from their previous bill. I told them that their bill is 4, 699/- for this month and they said, no we won't pay that bill, we will ask Electricity Department to forgive the bill because we can't afford this much amount for the electricity bill only.

The bill date came and I see that the bill amount has already been dedicated from my Bank Account because the AUTOMATIC BILL PAYMENT GOT ENABLED AUTOMATICALLY on my PayTM account when I did their previous bill payment which I NEVER ENABLED! It was pre-checked/auto-checked/auto-filled from the PayTM side, which I couldn't see at that time.

I raised a request to PayTM that How can I cancel this scheduled transaction but till then my payment was deducted. In one of their steps, they asked me to enter the UPI pin to cancel the transaction BUT UPI PIN IS SUPPOSED TO MAKE THE TRANSACTIONS NOT FOR CANCELLING THE TRANSACTIONS. Payment GOT deducted automatically.

Paytm did that previously as well (scheduled the transaction of 5K without my consent) but I don't know why it got declined each time and I wasn't aware of all this. This time payment got deducted and I saw that PayTM also tried earlier to do the same thing but thanks to my bank they denied all the previous payment requests beforehand.

My neighbor cum relatives are fighting with me now, why did I make this transaction that we were supposed not to pay?

I need a REFUND of this amount.

I am a Software Professional by Profession and I understand this very how it all works. I request PayTM to REFUND the payment ASAP so I could ask my neighbor to stop fighting. I will really appreciate and continue using this App for all my payment transactions. Otherwise, it is really harassing for me to get abused for a mistake that I never made!

I am attaching all the screenshots/references for you to see what exactly happened.

Paytm Account name - Gaurav Pal
Registered Number - [protected]
Bank Name - Union Bank of India

I have recharged my paytm wallet with ₹531.my money is being cut from the bank account and yet my paytm wallet is not recharged. Kindly solve this issue ASAP.
Thank you
Regards
Apeksha

Hi Team,

PaytmMoney App - 16 Tickets and 10+ Emails Send

Please Please Please Help Me

I want to close my Paytm money demate account. Please process the same on priority.

PFA the closing request form for your reference.

Below are the details:
DP ID: 12088800
Client Id: 06298133

Thanks for your help!

Regards,
Chirag...

I placed an order with Amazon pay id .that linked with Paytm payment bank.
Order id is[protected]
Refundable refrence number is[protected]
When i content paytm customer care service they said this refrence id is incorrect because no any transaction show of this refrence number.
Please initiate the refund immediately and solve this problem.Thanq.