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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 21

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S
Shivanigarg3091
May 29, 2022
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Hello, Money has been deducted from my paytm wallet by the name of reliance retail of rs 824.84 but I didn't make any payment & paytm customer care is not receiving my call, please help me.
May 30, 2022
Complaint marked as Resolved 
That was my mistake, sorry for that & thank you
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    P
    prabhu survase
    May 29, 2022
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    Address: Pune

    I send money 8000 on 25/3/2022 to cliant but he recives only 1500 .still today he not got money,
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      V
      Veshmeet
      from Barnala, Punjab
      May 28, 2022
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      I loose my paytm wallet amount i want it back and transfer to my bank account
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        V
        Vikram96083
        May 27, 2022
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        I have placed a request for my Paytm box replacement. After a week agent comes to take the not working box for replacement and after that their support executives are always saying that the other paytm box will be delivered in 3-4 days.
        The process is so tiring.
        First they didn't respond in time even the Customer helpline no. Don't pick calls there's only 3-4% chance in 100 calls they're going to pick up the call
        And when they do they're always giving excuses
        This agent that agent...
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          S
          siddhik05
          from Thane, Maharashtra
          May 26, 2022
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          Today I tried to change my mobile no on paytm app, but could not. So I again updated my old no on the app. But when I did this I did not find my wallet balance which was previously there. I tried to contact paytm on the given phone no. i.e.[protected], but this phone no. has only menu, no executive comes on line. So one can not explain the exact complaint and this way it limits the complaints. The app has more problems also, like to activate my wallet I tried to submit my KYC, after filling the details 3-4 times, the KYC is not done nor any notice comes to show as what problem is there.
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            S
            Sukhjeet K Ranade
            May 25, 2022
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            I tried to book a ticket through Ixigo on[protected] using Paytm UPI. The amount was deducted from the linked Bank but the payment failed and the amount was not credited to Ixigo. Even after six months, the money has not been refunded back to my account by Paytm. Payment Details
            03-Nov-21
            (03-Nov-2021)
            TO TRANSFER
            UPI/DR/[protected]/LE TRA
            VE/SBIN/letravenue/ixigo
            TRANSFER TO 5097692
            162098
            1, 166.03

            I have trip details and all other necessary proofs for my claim.
            Please REFUND my money.
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              Majerla anne
              May 25, 2022
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              Im using paytm app
              Now im n Africa. My jio network not available. So I couldn't login paytm app. So can not otp fill
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                O
                officedel.jha
                May 24, 2022
                Feb 11, 2026
                This thread was updated on Feb 11, 2026
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                Website: paytm.com

                Paytm postpaid bank-99xxxxxx751 wrong debited from ref no[protected] rs 750 dated 08 april 2022 and from ref no[protected] 08 may 2022 118 ruppes in my paytm postpaid account while i had paid total used bill amount after that i informed to his desk help team and he has assured that the same auto debited amount rs 868 will be reversed shortly but it is still pending for reversal after many reminders and ivr calls please take necessary action and reverse the same amount

                with regards
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                  officedel.jha
                  May 24, 2022
                  Feb 11, 2026
                  This thread was updated on Feb 11, 2026
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                  Address: GURGAON DELHI
                  Website: paytm.com

                  Paytm postpaid bank-99xxxxxx751 wrong debited from ref no[protected] rs 750 dated 08 april 2022 and from ref no[protected] 08 may 2022 118 rupees in my paytm postpaid account while i had paid total used bill amount after that i informed to his desk help team and he has assured that the same auto debited amount rs 868 will be reversed shortly but it is still pending for reversal after many reminders and ivr calls please take necessary action and reverse the same amount

                  with regards
                  muchkunda jha
                  [protected]
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                    R
                    from Ambala, Haryana
                    May 24, 2022
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                    I have recharged through Paytm jio app but the same has not been credited to jio. Pl refund my amount.
                    May 24, 2022
                    Updated by [email protected]
                    I have recharge through hdfcnetbanking routing through Paytm but the party not receive the payment
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                      V
                      Vani Thimmaiah
                      May 24, 2022
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                      Hi team,

                      I ordered boat speak... till now I have not received any msg or call regarding it... non o[censored]r customer number are in active... please deliver the product or let me the steps to get back my money...

                      Thanks,
                      Vani Thimmaiah
                      +91 [protected]
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                        R
                        RidhiChandna
                        from New Delhi, Delhi
                        May 23, 2022
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                        Dear Sir/ Madam

                        To whomsoever it may be concerned with please

                        I received a call on WhatsApp from[protected], he mentioned that he is my father's friend and trying to deposit money in my account. We were expecting a payment since my father is not very tech savvy. He said will be depositing 20000 in my account and raised a link on PayTM for depositing the money. A person impersonating my father's friend called and said a deposit link was generated on PayTM which was a razorpay link and a payment was deducted for 20000. Request for your intervention and refund of that amount please. Enclosing the related screenshot for your reference please.

                        For any further details I can be reached on [protected].

                        Warm Regards
                        Ridhi Chandna
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                          सोनू सिंह राठौर
                          May 23, 2022
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                          Address: [email protected]
                          Website: रिफंड पैसा, 300

                          मैंने कल फ्री फायर में गेम खरीदे ऐप से ₹300 का टॉप अप किया था पेटीएम वॉलेट से प्लीज रिफंड पैसा। यह मेरे नंबर है पेटीएम की 300 इन पर ₹300 सेंड कर दो प्लीज [protected]
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                            A
                            Annieamber
                            from Kolkata, West Bengal
                            May 22, 2022
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                            Sir at 21 may around 3 am in the morning I had sent money to someone in emergency, payement gets stuck and deducted from my account 3 times Which is 5800, 3500, 3500 .. But today in the morning payment history shows.. Transection gets failed.. But still I didn't get my deducted amount, please refund my amount as soon as possible.. These paytm app never understand urgency of customer.. These money I had sent for hospital bill..
                            God knows when I'll get my money back..
                            My upi refrence no. are[protected],[protected],[protected],
                            Please refund my money as soon as possible, it's an medical emergency
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                              J
                              Jignedhmakwana1288
                              May 19, 2022
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                              Website: paytm and instagram

                              Today I have made payment at Indian Cloth Store for having offers for Boat Handsfree. I have made payment of Rs.293 through paytm app. enclosed screenshot here. Thats shown from Instagram Story.
                              request you to trace the payment and have the order at my place.

                              I found the supplier is fraud. i also got contact from paytm help center i.e.
                              [protected]. He has not received any single call of me even if i tired many times.

                              Tracking Id - [protected]-[protected]

                              Paytm Wallet Txn Id - [protected]
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                                R
                                Raj.paul245
                                from New Delhi, Delhi
                                May 19, 2022
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                                Paytm Loan Closure

                                Paytm Loan Account no: PYTMPLHE[protected]

                                I have already sent a cheque to Hero Fincorp ltd to pre-close my loan and they have closed it as well. The cheque was sent on February 18th 2022. After the cheque been sent there are 3 EMIs been deducted from my account. I have been trying to connect to a Paytm representative from loan department since the cheque was sent to close the loan but there is no way possible to get in touch...
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                                Parshant Bhatia
                                from Zirakpur, Punjab
                                May 17, 2022
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                                Address: zirakpur punjab

                                On 26th Feb 2022, I placed order for a fastag for my uncle's car number PB15E0990 by paying Rs 350 through credit card (Transaction ID TXN[protected]. I neither receive any fastag, nor any intimation regarding the order. In spite of three long telecons with the customer care, I have not been able to get my order status or any refund.
                                Beware of buying fastag from Paytm.
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                                  C
                                  from Delhi, Delhi
                                  May 17, 2022
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                                  Payment of Rs. 1000 made on 11th May, 2022 not yet received by Delhi University in respect of Migration form paid online. Paytm sent acknowledgement but money not credited to Delhi University due to which Migration Form is not processed.
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                                    A
                                    Amanullah Mohammed
                                    May 16, 2022
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                                    Address: One Skymark, Sector 98 noida Floor No.6 to 22, Tower-D, Plot no H-10 B, Noida, Uttar Pradesh 201301
                                    Website: paytm.com

                                    I placed an order on a web site named London Britches where the option for payment was only Paytm or the bank account linked to this paytm account. There was no other UPI payment option, so this indicates that Paytm is the only company involved in this transaction. The product was not delivered nor the phone number given by them on the website is working. I lodged a complaint with Paytm and also with cyber police but still the problem is unsolved. Paytm can solve this issue through their cyber cell but they are just making fool of me sending me to the local police station to get the FIR copy than another copy and yet other copy. Now this indicates that Paytm or its employees are involved in this scam. I request that a through investigation against Paytm may be done and if found guilty the company should be banned.
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                                      L
                                      Loki7212
                                      from Delhi, Delhi
                                      May 15, 2022
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                                      My loan got disbursed on 12th may 1:31 AM, but I did not receive loan amount in my bank account yet. Whereas EMI has already started keeping the loan credited date as 12th may only. So kindly resolve the issue so that my loan amount get credited before the EMI due date.
                                      Regards
                                      Loknath Kumar
                                      Mob-[protected]
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