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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 21

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A
Annieamber
from Kolkata, West Bengal
May 22, 2022
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Money didn't get refunded

Sir at 21 may around 3 am in the morning I had sent money to someone in emergency, payement gets stuck and deducted from my account 3 times Which is 5800, 3500, 3500 .. But today in the morning payment history shows.. Transection gets failed.. But still I didn't get my deducted amount, please refund my amount as soon as possible.. These paytm app never understand urgency of customer.. These money I had sent for hospital bill..
God...
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J
Jignedhmakwana1288
May 19, 2022
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Payment Made but order is not confirmed

Website:paytm and instagram

Today I have made payment at Indian Cloth Store for having offers for Boat Handsfree. I have made payment of Rs.293 through paytm app. enclosed screenshot here. Thats shown from Instagram Story.
request you to trace the payment and have the order at my place.

I found the supplier is fraud. i also got contact from paytm help center i.e.
[protected]. He has not received any single call of me even if i tired many...
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R
Raj.paul245
from New Delhi, Delhi
May 19, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
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Paytm Loan Closure

Paytm Loan Account no: PYTMPLHE[protected]

I have already sent a cheque to Hero Fincorp ltd to pre-close my loan and they have closed it as well. The cheque was sent on February 18th 2022. After the cheque been sent there are 3 EMIs been deducted from my account. I have been trying to connect to a Paytm representative from loan department since the cheque was sent to close the loan but there is no way possible to get in touch...
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P
Parshant Bhatia
from Zirakpur, Punjab
May 17, 2022
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Fastag order neither delivered not refunded.

Address:zirakpur punjab

On 26th Feb 2022, I placed order for a fastag for my uncle's car number PB15E0990 by paying Rs 350 through credit card (Transaction ID TXN[protected]. I neither receive any fastag, nor any intimation regarding the order. In spite of three long telecons with the customer care, I have not been able to get my order status or any refund.
Beware of buying fastag from Paytm....
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C
from Delhi, Delhi
May 17, 2022
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Payment Made online not credited to receiver

Payment of Rs. 1000 made on 11th May, 2022 not yet received by Delhi University in respect of Migration form paid online. Paytm sent acknowledgement but money not credited to Delhi University due to which Migration Form is not processed....
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A
Amanullah Mohammed
May 16, 2022
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Ban Paytm

Address:One Skymark, Sector 98 noida Floor No.6 to 22, Tower-D, Plot no H-10 B, Noida, Uttar Pradesh 201301
Website:paytm.com

I placed an order on a web site named London Britches where the option for payment was only Paytm or the bank account linked to this paytm account. There was no other UPI payment option, so this indicates that Paytm is the only company involved in this transaction. The product was not delivered nor the phone number given by them on the website is working. I lodged a complaint with Paytm and also with cyber police but still the problem is...
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L
Loki7212
from Delhi, Delhi
May 15, 2022
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Personal loan not credited

My loan got disbursed on 12th may 1:31 AM, but I did not receive loan amount in my bank account yet. Whereas EMI has already started keeping the loan credited date as 12th may only. So kindly resolve the issue so that my loan amount get credited before the EMI due date.
Regards
Loknath Kumar
Mob-[protected]...
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A
Ajmalsyed
May 14, 2022
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Merchant denied service and bank stopped helping me

I made Payment on aug 4th 21 using Paytm upi later merchant refuses to give service so i reported the matter to Paytm within time and raised the complaint later Paytm failed help me and asking to contact merchant bank so i contacted merchant bank they said they will ask Paytm to contact i informed same but now Paytm telling time over can't help me i m following up from last year no one calling from Paytm...
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J
jintuLUCIFER
from Jorhat, Assam
May 14, 2022
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Deducted money from my account

Address:Paytm

Paytm deducted money 2 times and paid to ccavenue without my knowing. The order ids of the transactions are
[protected]
[protected]
They said that the money is added to the wallet but it us not... Please help me....
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D
Darksoulofficially
from Amroha, Uttar Pradesh
May 13, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
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Paytm postpaid late fees overcharged

Address:Noida uttar pradesh
Website:paytm.com

Hey..
My payment mobile number is [protected]
Name - Aman Kumar
. I had opened Paytm Postpaid in March 2022, in which the loan amount was 500 ₹ that means total amount which was approved so Out of that, I had recharged my mobile for 299 ₹ and 118 ₹ ...
So total amount which is used is = 417
Now i had 83 ₹ left in my account before the date of 7th April
Due to some issues I have not paid in...
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S
shripad shanbhag
May 11, 2022
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Wallet Freeze was not resolved within commited time

I'm using fasttag provided by paytm. As and when i cross the toll, amount will be deducted from paytm wallet. Recently they sent notification to update the PAN details (KYC notification) and freeze my paytm wallet due to RBI restriction. As per the notification, updation of PAN will take 72 hours. I have raised ticket under paytm and provided my PAN details as requested on May 5th. Till date, the details are not updated and my paytm wallet...
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G
Goyalal
from MALOUT, PUNJAB, Punjab
May 10, 2022
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Regarding Wrong Plan Information

Today I wanted to recharge my number, So i checked plans on Paytm And selected recharge of 719 rupees which included unlimited talktime and 2gb/day for 84 days.But when I recharged it I got only 1.5Gb/day which is a total concept of misinformation to the customer.I want my full recharge of 2gb/day as mentioned there....
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S
Shrreyansh
from Ahmedabad, Gujarat
May 10, 2022
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Not getting delivery of a fully paid order

I ordered a Paytm POS us machine on 14/04/2022 via order number [protected]. I have made the payment in full in advance. The expected delivery date of the machine was 02/05/2022.

Whenever I call there call centre for inquiry of my order, some random person pics of the phone and ask me to transfer it to their senior person, then they make me wait for 45 minutes for transferring the call and then cut the call on their own without...
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I have been trying to pay the paytm postpaid bill generated amount of 6.61 Rupees, While clearing the due i am getting this kind of error (This Transaction is declined as our system surveillance bot has flagged your account from making this transaction).

Please help as this is your system blocked my transactions, where the overdues should clear or wave off the overdue charges in Paytm account....
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N
nikki_22
May 8, 2022
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Issue regarding refund through paytm,

I did the one transaction on 2 may for khushi garment(merchant name) through paytm and that transaction failed and my money has been debited, but till now I didn't get any refund. I contacted the paytm helpline and they said this is the issue from the bank side.Please resolve my query as soon as possible, and refund my debited amount.
Bank account number: [protected]...
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M
Mohinderk670
May 7, 2022
May 8, 2022
This thread was updated on May 8, 2022
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Fraud impersonation army officer using olx

I am mohinder kaur i am 73 years old and i have been a prey of a fraud.
i had posted an ad on olx for rent on olx . A guy called me as a tenant and he told me that his name was sanjay singh and that he is serving in the indian army and he is being transferred to my city and he needs my house on rent . he also sent me his id proofs. he told me that next week he will shift into the house and that he will pay the rent in advance and...
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Address:Paytm pvt limited noida
Website:Paytm

I was playing some kind of online betting game which is obviously legal in india and due to some loss of a person whom i dont know from telangana reported my accout and since then paytm had blocked my account and are saying go to Andhra pradesh tirupati police station to unroport your case and i live in j&k....
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R
Ravikpurohit
May 6, 2022
May 15, 2022
This thread was updated on May 15, 2022
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Fraud transaction from paytm wallet Ravi

Website:Paytm

On 3rd May, 2022, there is a suspicious transaction happen with payu from my paytm wallet account.

I approach paytm team and they investigated this transaction. Ad a result of their investigation they informed me to contact payu as a receipt of this amount. Kindly refer below suspicious order details :

Date 3rd may 2022
Order ID: [protected]
Amount : 1990.05 INR
Paytm wallet transaction ID...
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R
RChow
May 5, 2022
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Airtel Recharge didn't happen

Address:Jaipur Rajasthan

Hello,
I had recharged my Airtel Mobile 9xxxxxx1982, using the Paytm Mobile App on March 10th 2022. The payment was done using the Mobile No . 89xxxxxxx11. We got the message as 'Bill Payment Successful Rs 492'. However, the Airtel people didn't receive the payment. So I had to again make the payment.
Below are the details:

Paytm Wallet Transaction Id:[protected]
BBPS Reference Number: PT012069OZMFMRSV7091br...
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R
rahul Kumar1512
May 5, 2022
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan disbursed

I applied for a personal loan of 200000 rupees on 28th अप्रैल through paytm whose citation letter also arrived on 28th but we got the amount disburse message on 3rd May but the amount did not come in the account now my loan account is active and the outstanding amount is also approx. Seeing 210000 I also talked to Aditya Birla's customer support officer mr mintoo and paytm senior customer officer mrs sonia but no one is ready...
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