PayUMoney Complaints & Reviews

They hod my hard earned money of 34, 000 they are not responding at all they are saying we are working on your concern and transfered to concerned team they will reach you out and closing the ticket as resolved . Iam openening it again this was the only thing repeating from past 4 days
I have provided all data they wanted but no response no customer care number they will call us for their promotion of products, but we are not able...

Hi payu Team . It has already been quite a long time that you haven’t settled my hard earned money into my account . I’ve already provided you all the details but im not even getting any reply from your side . I’m in need of money right now, so I’ve to go to consumerhelpline.gov.in to get my money . my query id’s are DP[protected] & IQ[protected]...

I have received amt of 34, 000 Using pay u payment link from credit credit from my merchant, they have deducted the charges 2.36% but not settled my amount now saying your transaction was on hold for risk & diligence
I have submitted all invoices and explained my business still no response they are saying we have raised new ticket and our respective team will reach which was not at all happening. Please resolve it and get back my...

Payu is not giving me my hard earned money the have hold it telling suspicious transactions but i have given them invoices and proof of delivery, but they are not giving me my money and telling me to wait 210 days, my amount is above 10 lacs, such a fraud thing by payu,...

My Merchant ID is: 8732432
My settlement is pending since 2 months, when I visit my profile it says bank verification pending. I had done twice the bank verification but still it says pending. When I contact them they sent below message

"We regret the inconvenience caused. PayU is working with regulators to address some aspects. Moreover, as of now, we are not taking any new registrations due to which we are unable to...

Amount is hold on payu money, i am not able to submit business proof, because i don't have business.

Please refund the amount
Transaction I'd: [protected]...

I provide professional services I was using pay u as merchant my clients pay me using cards pay u is deducting 2.36% charges ( including gst ) but this time amount was not settled amount of 34, 000 is on hold I have raided a query but no response received, query I'd KF[protected]
Iam not a gst registered business Iam an individual professional service provider I don't deal with any products so I won't have any courier or delivery or...

Payu has been doing a fraud with me by putting my hard earned money on hold. They have put my 11619/- rs on hold by saying that they will be needing more details and why these guys allow us to take payments and open our account in the starting..please help me getting my hard earned money back.

My contact no. [protected]
My name - Ayush Goel

Thanks...

I oredered one pair of airpots but i didn't received my order where is my order or else pls return back my cash...

My transaction id [protected] i ordered one set of airpods but i didn't recived my product where is my order or else pls return back my cash...

I’ve been raising my queries continuously regarding my issue but still getting no reply from payu Team . It has been more than 20 days that my amount hasn’t been settled in my account. I’ve even provided the details of courier receipts containing customer name, amount charged, address of the customer, product info & my GSTIN as well but still didn’t get my money settled in my account. My new query id is DP[protected] please settle...

Dear Team,

This email is to enquire as to why our money has been not settled for the past 1.5 years. It has been kept on hold but apparently nobody has told us why it has been kept on hold.

After raising many tickets on support portal no response has been received.

Our relationship manager has been avoiding our calls and nobody from your support team is reachable.

Please write...

Because of Payu, the work of our company gets disturbed. Payu has to give notice before holding the account.

Please take action as soon as possible, and activate our Payu account! Why did our payment settlement on hold???

Merchant ID is: 8495387
Registered Email: [protected]@orbitx.in

Please solve this problem as soon as possible.

Thank you...

Hi pay u,
We are a verified merchant on pay u india and my merchant number is 8495387 and we provide educational services on space tech and do enrolment online but the transactions has been put on hold by the risk team and i have provided all needed information to pay u risk team but my funds is still not being cleared into my account including, the transaction id's[protected], [protected] and we stopped new enrolment due to payu...

Mein homecredit ki emi pay kr raha tha ki payment k bich mein mane back dba dia account se 6419 rupe kt gye pr homecredit n payment fail kr dia please mere rupe urgent refund kr ba de...

I had initiated the transaction through payu payment gateway by debit card but since the transaction was unsuccessful but still my money got debited from my account and even I have raised a ticket through payu app support but still I haven't got any response from them I am requesting you to resolve this issue at the earliest and please refund my money back.

Thank you...

Product not received by company. Pls resolved my problem. Many times I complained about this matter. But still now my complained isn't resolved.
Payment details.
Date: Sat, 18 Dec 2021, 9:38 am
Subject: Your Order at ASHISH KUMAR is successful
To:

Dear Dharmender Kumar,

Your transaction with ASHISH KUMAR was successful

Transaction ID: e923a53987a9ac64f21a
Merchant...

As a result of booking my train ticket through IRCTC PayU, the amount of 4281.45 has been debited from my account, and the ticket is not being generated and the request has been rejected. Please do the needful. Transaction ID: [protected]....

I paid 4420 Rupees through PayU on 2 March 2023 from my paytm wallet but merchant disn’t received it and money is also debited and transaction is also successful.
My contact number is [protected] and also my paytm wallet number is same . My email id - akhilkumar.[protected]@gmail.com...

Hi payu team I’m getting a notification that your settlement is on hold as a part of due diligence & I’ve also submitted my GSTIN few days back & my ticket ID is NZ[protected] . Still I haven’t got any response from your side & I also was not able to raise another query in which I would like to attatch the courier receipts for those payments . So here I’m attaching those receipts & want you to please settle the amount in my bank account...