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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 3

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N
Nandankanan11
from Patna, Bihar
Jul 14, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Purchasing crocs clog sandals

Address:Not known

I m purchased crocs clog sandle from CROCS https://crccsshoppindd.com/o/91469ae59841d23fd6f9cbab28dd2e98/a/3c0dd1ee31e36d19... . and after paying money from payumoney i didn't receive and the site is unavailable....
+1 photos
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S
Satyam a
Jul 13, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Refund not Received of INR 5953

The custumer service team told me that they processed the refund on June 16, 2023 but it has not been credited to my account as on July 13, 2023. The customer service is very irresponsible....
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D
Dha Ra
from Puducherry, Puducherry
Jul 10, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Fraud merchant not delivered item

I have made online payment to buy 3 Kurtis by paying PauU India with PayU ID: [protected] Transaction ID:[protected] one month back.
The order link is https://fashionlive003.myshopify.com/[protected]/orders/b6862833f29d3e0260946a85...
But I have been cheated without delivery or refund...
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A
Adarsh Kumar DEv
Jul 8, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Need receipt for my payment id 543103876

Dear Sir, I paid a payment on 8th july 2023 for NIT Warangal, but i have not receipt for the same payment, I need this receipt for as a proof and to be shown in my college, Payment id is[protected] for Rs.1000 for National Institute Of Technology. I request you please send me same receipt on my mail id [protected]@student.nitw.ac.in . Mobile number is [protected].

Thank. & regards.
Adarsh Kumar Dev...
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R
Rakesh siyak
from Jodhpur, Rajasthan
Jul 8, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Payment made but service not delivered please money refund

Website:play.google.com/store/apps/details?id=money.myhubble

Complained many times but i didn't get the money return me my ₹ 20000 otherwise i will complain in the nearby police stationComplained many times but i didn't get the money return me my ₹ 20000 otherwise i will complain in the nearby police station...
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A
Arabhi5991
Jun 30, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airbnb refund not received

My refund from Airbnb was initiated on June 4, 2023 through PayU gateway. They said it would take maximum 15 business days for it to show up in my account so I waited till June 23. It has been longer than that now and the money has not been credited to my account. I have confirmation receipt from Airbnb that the transaction was successful from their end and my bank has also confirmed that they have not received this amount. PayU has not responded...
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A
Asawari12
Jun 29, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Transaction unsuccessful yet money deducted

Today while booking a travel ticket thru saini Travels, the payment getaway redirected us to payu platform where i was asked to put debit card details and afte putting final otp the money deducted from bank ac out however the payment getaway reforest again to debit card details page.
That’s how my money deducted twice for Rs. 1928 and once for Rs. 1899.
Kindly resolve this and refund the money asap....
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W
Wesley9
Jun 29, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Payment successful, tickets not generated

Hi, Im Maddela Anjali Roy . I have booked the Taj Mahal Night View ticket on[protected]O2 July 2023 ) on mobile number : [protected], email id : [protected]@gmail.com,
The Transaction id of ticket : HIaO0C3c54psucCjTVfSYT6Y4N2Gj84u .
Phone pe transaction screenshot is attached for your reference.
I have made the payment from the phone pay. The Amount paid successfully but ticket not received. When i try to download...
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V
Jun 25, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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I want to check my order

Address:Naroli 4 rasta ,silavasa ,vapi

I have ordered 2 boots and made the payment as well, now I am watching, the site is not even opening, the order is also not showing, how can I check my order, where is it?...
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N
namara swim
Jun 21, 2023
Jun 25, 2023
This thread was updated on Jun 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement not given

Address:Mumbai

We are a startup called namara swim. PayU has randomly kept our money on hold since the past week. They won't pay us back, and won't even tell us what the issue is. They asked us for some documents for no reason, which we provided on the very first day, and there is still no response or action. How can they hold our money?

Even after sending them the following message, there has been no response or action:

As...
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C
Chandu0002
from Mumbai, Maharashtra
Jun 20, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Aramusk soap and deodorant

Sir i paid 675/- through Gpay ay payumoney.[protected]@indus for purchasing aramusk soap and deodorant on www.aramusk.com on 8th May 2023 for which iam unable to track. So please do the needful to resolve this issue as soon as possible
Thanking you...
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S
Savyy Lad
Jun 19, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Please sending my order or refund my money

Address:dombivli

Sir, I booked an order on 12/06/2023, order no-[protected]].after booking date I have no conformation, plese sending my order or refund my money and conformation....
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A
aavee84
Jun 16, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Non delivery of product ordered from Facebook

Hi,

I have ordered the Google Pixel watch from Facebook on 07.06.2023 & the transaction was successful.
I got the order summary & money also got debited from my bank account, but I have not received the product, nor I am able to track the delivery of my order.

I need your support to track the order status if it was successful & if not then I need my money back.

Transaction details are given...
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A
Arvind.c
from Miraj, Maharashtra
Jun 14, 2023
Jun 15, 2023
This thread was updated on Jun 15, 2023
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Fake site of BOAT products

Address:Miraj

I have ordered BOAT soundbar and paid money Rs. 499 + other charges = Rs. 488/- via Google pay on June 12, 2023. After paying the money I got message for receiving money from Mr. Harsh Bhadani (UPI Transaction ID =[protected] but no any word for completion of order or tracking of order. So I think this advertisemt / site is fake and they are only collecting money from customers. So please be aware from such advertisement and sites. Do...
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A
adityashrotriya
Jun 10, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Otp not received for refund

I have received refund from Adidas with below details but I am neither receiving the OTP on my mobile [protected] or email - [protected]@live.com after filling upi or bank details.

ACCEPT PAYMENT
Adidas
AMOUNT RECEIVABLE
₹999.5
PAYMENT FOR
Adidas Refund AIN03008552
MERCHANT REFERENCE ID
AIN03008552_[protected]_R_R_R_R...
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M
Jun 8, 2023
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Boat smartwatch

Address:Maharashtra nagpur 441107

I order boat smartwatch but didn't receive plz return my money emergency it isn't successful placing the order i would want my money to refund in my bank account or if the order is completely placing i would want a solution to track my order......
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A
Ankit00122
from Jaipur, Rajasthan
May 24, 2023
Jun 29, 2023
This thread was updated on Jun 29, 2023
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Boat earphones order

Address:gurgaon
Website:payu

I am writing to request an urgent refund for a recent order made through PayU. I have encountered significant difficulties in resolving the issue with the merchant, and I kindly request your assistance in facilitating the refund process. The details of the transaction are as follows:

Transaction ID:[protected]
Date of Incident: 11-05-23
Product(s) Ordered: [Provide a brief description of the products ordered]br...
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S
Santu4455
from Bidar, Karnataka
May 23, 2023
Jul 12, 2023
This thread was updated on Jul 12, 2023
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My payu merchant id 8652893 On 03/05/2023 and 04/05/2023 I received two transactions14600and 13300 total amount 27900 money throu

My payu merchant id 8652893
On 03/05/2023 and 04/05/2023 i received two transactions14600and 13300 total amount 27900 money through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response to date. But i got one reply "your account on hold" 21 days.
Why im wait for these days it's our hard earn money and also paying all gst and things. Why you refusing to deposit our money...
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Z
Z.kazi
May 20, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Study material

I want to track my order...
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P
Prannoy Mahant
May 19, 2023
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Clogcollsh website

Address:404 a wing manas sarovar chs agra road kalyan west

I had ordered crocs from clogcollsh website and did UPI which is dkne to payU payments private limited...
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