PayUMoney
PayUMoney
Customer satisfaction rating: 62%
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PayUMoney Customer Care

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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122002

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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62%
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PayUMoney Complaints & Reviews

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PayUMoney app..Cu.sto.mer._Ca.r.e_-9339:-:555-:-291;-? refund query regarding
PayUMoney customer support has been
notified about the posted complaint.
Hi! Apologies for the inconvenience if something went wrong. Request you to raise your concern via help.payu.in and our respective team will assist you further with your query.
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    PayUMoney — I have ordered a portable generator through www.trademeshop.com but the site is not working at all my amount is being deducted and

    Respected sir i have ordered a portable generater through www.trademeshop.com though the site looked genuine as I placed order...
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    Hello,

    I just tried to book ticket ticket on asi.payumoney.com/quick/tmm
    at TajMahal Agra. My amount got deducted(26--Aug-2021) but didn't get ticket for that transaction . Its not refunded yet even after two weeks (8--Sep-2021)

    Payment mode: Internet Banking
    Reference No :[protected]
    Amount: 614.50
    Bank: HDFC
    date: 26-Aug--2021
    PayUMoney customer support has been
    notified about the posted complaint.
    Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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      Dear Team,

      On 19 Aug 2021 I have made an online payment of Rs 990 to buy Jio wifi device from Trade Me Shop - Mr. Yogendra Dubey. It was through PAYU gateway, transaction no. [protected]. Until now he did not deliver it to me. Their website, email id and contact number nothing is working.

      Requesting you to kindly make Mr. Dubey to return my money. This is hard earned money, stop scamming, falling people as it pleases you. Rs 990 may sound less, but for us it's life saving. Kindly return the money ASAP. I am waiting.

      Thanks & Regards,
      [protected]@gmail.com
      PayUMoney customer support has been
      notified about the posted complaint.
      Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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        I had ordered from Kid's Cluvb ( online store shown on facebook) 29 August. Payment was made through google pay to payumoney. I have not recieved the ordered product or any information with regard to the order from the merchant Kid's Cluvb. I want to cancel the order and get the money back.
        Upi Transaction id:[protected]
        PayUMoney customer support has been
        notified about the posted complaint.
        PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
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          Hi,
          I had placed an order on a merchant website and paid via payu. The merchant hasn't delivered the goods. Ticket raised by Payu SM[protected]
          At the end was told raise Dispute with bank. I did. Bank said since it was done thru third-party ie payu they cannot proceed. I have lost rs 936 plus not received goods and the email id provided nobody has responded. Also the website doesn't exist anymore. Payyou is no longer a safe portal as they do not verify the merchants. The website was mehrawiz.com. the email id provided by them was by [protected]@gmail.com who hasnt responded.
          Kindly make the process of payment aggregators more stringent so they verify merchants who do not cheat the public.
          PayUMoney customer support has been
          notified about the posted complaint.
          Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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            PayUMoney — Taken Money and not Refunding

            Hello Team,
            My complaint is I purchased the Payu Money premium plan in which clearly written on the website you will...
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            Payumoney/083.500.98358./ contact service center number them and they arranged a reverse pickup, and one month has passed no information is passed to me regarding
            PayUMoney customer support has been
            notified about the posted complaint.
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              PayUMoney — I'm complaining about money refund

              I tried booking tickets two times for Tajmahal (date 5sep2021)using asi.payumoney.com by using my sbi debit card.amount of...
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              Today I do top-up freefire...Rs.2500 successfull..but diamonds not received..why?
              PayUMoney customer support has been
              notified about the posted complaint.
              Please solved issue

              PayUMoney Customer Care's response, Sep 9, 2021
              Verified Support
              Hi,

              Please note that this is a successful transaction via PayU Id - 13925555854 at our end, the amount for the same has been remitted to the merchant.
              For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 7647102 in order to get the status at their end.

              Regards,
              Team PayU
              Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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                Payu india has helped setup commission payment gateway for a fake online eCommerce website called www.trademeshop.com which...
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                I I tried booking tickets two times for Tajmahal (5sep2021)using asi.payumoney.com by using my sbi debit card.amount (180+180=360)br...
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                PayUMoney — Fraud by Trademeshop company with Payu upi

                I have paid Rs 8988 to trademeshop for a food processor. The upi id was payumoney.[protected]@axisbank
                Transaction id:[protected]...
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                PayUMoney — Trademeshop.com not delivered product and not refunded amount

                I paid to trademeindia.com using u r gateway and money transferred to mr. Yogendra Dubey . Request you to made him to refund...
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                I have ordered JioFi Wireless Data Card from trademeshop on August 24th from trademeshop by paying Rs 691/- through Payu Transaction ID#[protected], they assured me that item will be delivered before 4th September, now their telephone and email are not reachable
                So I request you help me in this regard. Thanks
                PayUMoney customer support has been
                notified about the posted complaint.
                PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
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                  I have been placed an order on august 8th 2021 on Instagram product and I paid through Google pay, after that money is debited but till now there is no response from PayUMoney merchant . I want complaint a file FRADULENTLY case ..
                  PayUMoney customer support has been
                  notified about the posted complaint.
                  PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
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                    PayUMoney — Www.Trademeshop.com online shopping fraud

                    Respected Sir, I purchased a Mini tiller from www.trademeshop.com website on 25 th aug 2021. the payment was done through...
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                    Dear Sir,
                    To recharge Rs.2, 499/- for Sundirect Tamil Package against Our Smart Card/CDSN No.[protected] I have tried on 19.08.2021 through your E com website, after completed online procedure the result displayed as the transaction has failed, but the above amount was debited from my IOB Bank Account No.[protected] and also it has not been received by the Sundirect Account.so far . Still it has not been refunded to my Bank Account from your Ecom Account.
                    Kindly clarify this transaction and do the needful to refund the same at the earliest.
                    Note:- The copy of the transaction of the bank is enclosed herewith for your kind reference.

                    Thanking you
                    With Regards,
                    M.Mahesh
                    Mob No:-[protected]
                    PayUMoney customer support has been
                    notified about the posted complaint.
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                      PayUMoney — I've made an order through women's Carling site.

                      I've made an order from women's Carling site of amount 2340 rs and ther is transaction I'd of your account payu Pvt Ltd .br...
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      PayUMoney — Trademe.shop Yogendra Dubey

                      I ordered a HP PRINTER FROM TRADEMESHOP..COM Yogendra dubey on 26th August, payment made to trademeshop was diverted to Yogendra...
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