PayUMoney Complaints & Reviews

Against a google ad by clogcollsh.com, I paid two payments for 2 orders through PayU payment platform. Now the company is non existent and not reachable. Approached PayU for getting merchant details for whim monies were collected and credited but they are not providing.
I feel PayU should have done its due diligence on the merchant before agreeing to collect monies on its behalf. Now the company is not reachable and am neither aware...

My PayU merchant id 8805736
On 17 April 2023 i received settlement money 11596 rs through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response on time . Later they asked me to submit the website details, invoice and delivery proofs . We already submitted everything. But we got one reply "your account on hold" try after 210 days.During when I use the pay u service it’s clearly...

Hey PayU,

Merchant Id : 8775234

We are a small business and our settlement of 1, 56, 000/- is on Hold from past more than 20 days. Our business is getting hurt and we are not able to pay to our vendors because of the settlement. We don't have a money to eat food as well. We are almost bankrupt. Please help us in getting the settlement done. We have submitted everything which your customer team has asked for....

I have been charged ₹2500 all of a sudden while receiving a payment from a customer. The deducted ₹2500 from the receipt n reimbursed remaining amount. They say it is AMC but i was never informed about this fee. They dont discuss and just close the tickets. It’s frustrating to deal with them....

Transaction No. [protected] for Rs 488.00 done for INDRAJIT ASHOKBHAI GADHIYA has succeeded Team PayU...

My merchant ID is 7428570
I have already shared all the relevant documents. But still you are asking me to send me proofs. I dont know what other proofs you need. Kindly settle my 66000 INR...

I have made 3 orders from sound-life-4629.myshopify.com.The payment was made to a merchant of [protected]@indus on 28th March 2023 and the products are not delivered yet.So, I would like the merchant to refund my money....

I have received an email on 28th April saying that you have received a refund of INR 38297.0 from PayUMoney SAARANYA HOSPITALITY TECHNOLOGIES PRIVATE LIMITED back in your account -

Transaction ID: [protected]
38297.0 Refunded Successfully
Timestamp[protected]:31:27.609
Refund Mode - Back to Source

However, I did not receive the money in my bank account from where I did the payment. What...

Dear sir, i paid a payment on 29 july 2022 for carrier point univeristy Kota but i have not receipt for the same payment, i need this receipt for as a proof and to be shown in my college, Transaction id ( T2207291532074936813864) for rs. 49000 for Carrier Point University, Kota. So i request you plz Send me same receipt on my mail id. {[protected]@gmail.com} mobile number [[protected]] Thank. & regards. Labeeb Javed...

Merchant ID (MID[protected]
Email - [protected]@outlook.com

We have already shared all the details/information and documents that your team has asked for via Email & Tickets, So we hereby request you to kindly check the same & do the needful by releasing the pending settlements and funds. Hope you understand.

Thanks & Best Regards!...

Transaction No. [protected] for Rs 1148.00 done for MANISHABEN RUSHITBHAI GONDA... has succeeded Team PayU
onetreadsell.in
Boat combo offer
Kindly respond to my complaint

Trade name: style villa

Phone number: [protected]

Email: help.[protected]@gmail.com

Physical address: 555 Copier And Stationery Ganesh Colony, villa, 388001 Anand GJ, India
br...

I've tried ordering a product from OnePlus store App, while placing the order my money got deducted from credit card and order got cancelled. Meanwhile i recieved a message regarding initiation of refund.
But again when I tried to order same product for the second time my money got deducted and this time there is no confirmation regarding initiation of refund. Order is not placed either.

Please look into this....

I have submitted all the documents they asked for invoices, mails i have submitted them but they are not releasing my amount which was put on hold it a very fraud company there intention was to stole our hard earned money
After submitting all evidences they are saying it is not enough and we are closing the ticket my amount of 34, 000
Iam going to file a case and complain in RBI ombudsperson
M ticket I'd was closed...

I had initiated the transaction through payu payment gateway by debit card but since the transaction was unsuccessful but still my money got debited from my account.I am requesting you to resolve this issue at the earliest and please refund my money back....

Ticket Number - QQ[protected]
Merchant ID (MID[protected]
Email - [protected]@outlook.com
[protected][protected][protected]

Hello PayU India Team,

Your Team Haven't Resolved Our Concern & Issue Related To Settlement & Activation Of PayU Account, We Have Been Following Up From Last 2 Weeks Itself To Get It Resolved, But Unfortunately Disappointed! Moreover, We...

Ticket Number - QQ[protected]
Merchant ID (MID[protected]
Email - [protected]@outlook.com
[protected][protected][protected]

Hello PayU India Team,

Your Team Haven't Resolved Our Concern & Issue Related To Settlement & Activation Of PayU Account, We Have Been Following Up From Last Week Itself To Get It Resolved, But Unfortunately Disappointed! Moreover, We Are...

My payu merchant id 8766510
On 11/03/2023 i received 20000 & 13/03/2023 Rs. 20000 money through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response to date. But i got one reply "your account on hold".

Why im wait for these days it's our hard earn money and also paying all gst and things.

I request your team please deposit our money or give me the...

My payu merchant id 6909788
On 11/03/2023 i received 20000 & 13/03/2023 Rs. 20000 money through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response to date. But i got one reply "your account on hold".

Why im wait for these days it's our hard earn money and also paying all gst and things. Why you refusing to deposit our money to the bank account. It's looks like...

My transaction was successful but payu failed the transaction and not even refunding my money...

I have made 3 orders from sound-life-4629.myshopify.com.The payment was made to a merchant of [protected]@indus on 28th March 2023 and the products are not delivered yet.So, I would like the merchant to refund my money....