PayUMoney Complaints & Reviews

Address: Pathri,parbhani

I have purchased some services from an app and i have been cheated, i was not given the servises assured by the app.

i want to request for refund of credit card, netbanking and some upi transactions

Transaction. Transaction I'd.
date //. ( UPI ref. id )

1) 20 Aug 21 [protected]
2) 18 Aug 21 [protected]
3) 16 Aug 21 [protected]

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 21, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Tamilnadu Thirunelveli

Sir please refund my money

+1 photos

Sep 26, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected]at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Katra chowk sheikhpura (Bihar)

Shoppingmanistore ek chor App hai usne mera paisa liye hai... Or Mera saman v nhi diya hai... Usse mera paisa dilba dijiye

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 21, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rajasthan sikar 332001

Transaction ID:AD0620ED14AB2356
AMOUNT Paid: 2995
order date:[protected]:38:24
my contact no. [protected]

sir,
please refund my payment
and cancel my application

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 21, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: House no. M-7 Aadarsh colony gandhi nager near police thane airport road , bhopal

Hi,

I had ordered 4 cloths for kids on13th aug 2018 .i paid rs. 796 via payuib .
Kindly refund or despetch my order .

Thanks and Regards,
palasi chandel
[protected]

+2 photos

Sep 29, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected] at our end, the amount for the same has been remitted to the merchant (https://inshopped.online). For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

Aug 21, 2021

Updated by Palasi chandel But this link is not available ... showing nothing ...how to ask for refund .

Aug 21, 2021

Updated by Palasi chandel Kindly help me out from this .

Verified Support

Aug 24, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sector -k1, H N 1369, LDA Colony Lucknow Uttar Pradesh - 226012

Hi PayU Team,

My Payu Merchant ID : 8121379

We are facing this following issues "Payment Settlement is hold" from the starting to till date. And we have received ₹ 4997.00 through website in PayU account. But they put these amounts on hold.

So i try to reach customer care but no response to date.

I request your team please enable my payment settlement into bank.

+1 photos

Sep 30, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Are you sure you are sharing the right merchant ID. As checked, this merchant account stands live with us. Feel free to reach out to us through help.payu.in for any further assistance.

Aug 23, 2021

Updated by Motivation Mahotsav Yes this is my Correct Merchant ID : 8121379

you can see in the attached image, I have taken screenshot of our merchant ID details

We have facing this issues payment settlements is hold

Please activate my payment settlements process soon as possible.

Verified Support

Aug 26, 2021

PayUMoney Customer Care's response Please drop and email at [protected]@payumoney.com for further assistance.

Verified Support

Aug 26, 2021

PayUMoney Customer Care's response Please share the needful invoice and proof of delivery along with actual buyer details over [protected]@payumoney.com for further assistance.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hello i have purchased bgmi uc for 480 INR.still have not received uc .
Transaction id is [protected]
Pay u transaction id is 6488294

+1 photos

Sep 21, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected]at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

View replies

V

Vinay vyawhare

Aug 25, 2021

Bro this is my transection id but I not get my uc please give me my uc bgmi id [protected]

Bgmi uc purchase stuck - Comment #3883331 - Image #0

Reply

PayUMoney Customer Care's response, Aug 25, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Helpful

4 other people found this review helpful

4 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: 8096544231

Please refund my money back the payment was done but not reflected any diamonds to my account waste of time and money plz refund me my amount

+1 photos

Sep 26, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Aug 20, 2021

Updated by vishwa Jagadeesh Please refund my amount

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Delhi

Website: Mybookhsrp

I online registered for vehicle number plate on my book hsrp site, my vehicle honda company so this site is wrong for honda car company and not manufacture this company so I request to payu.in for my refund money 475.00 rupees in my account
Thank you!

+1 photos

Sep 30, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected] at our end, the amount for the same has been remitted to the merchant(https://hsrpguide.online/). For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Rajasthan sikar 332001

Payu service is fraud

PayUMoney customer support has been notified about the posted complaint.

View replies

S

Satyaveer Swami

Aug 19, 2021

My passport reissue payment refund please
Payu paymemt method is fraud

Reply

Satyaveer Swami's [Complaint's author] reply, Aug 19, 2021

Fraud company

S

Satyaveer Swami

Aug 19, 2021

Really Fraud Company

Reply

S

Satyaveer Swami

Aug 19, 2021

My Passport reissue payment refund and cancel my applicatiom

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Flat no.101 A block Sagar homes 4 Gali no.2 Rajendra park, Rattan vihar, Near Sagar properties,Gurgaon, Haryana

Hello! I top-up diamond in free fire of rs 400 and the transaction was successful but I didn't get diamond in my id.
My reference number for payment is[protected]. Please solve my issue.

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 20, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bestech Business Tower, 9th Floor, Sohna Rd, Tatvam Villas, Dhani, Sector 48, Gurugram, Haryana 122004

Payu money is a fraud payment gateway. They are not sending our money in bank account. They have kept my nearly 1.5 lac with them from last six months. I thing Everyone should go to RBI to lodge complaint against them.
So RBI should cease their bank accounts to stop this big scam.

Plz help me to get my hard earning from this company.

My merchant Account contact number is [protected]

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 20, 2021

Verified Support

Hi, please feel free to raise your concern through the below mentioned link. Hope this helps.
https://help.payu.in/raise-ticket

Reply

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 25, 2021

Verified Support

Hi, we would like to inform you that we have forwarded your request to the concerned team regarding the pending settlements. They will get in touch with you shortly.

Reply

mohittakkar's [Complaint's author] reply, Aug 31, 2021

Plz check request is still not done. How much time will it take.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: REGAR MOHALLA GHAR ROAD DOONI TONK RAJASTHAN

Website: kyamat.in

Name-tara chand regar
mobile no-[protected]
[protected]@gmail.com
merchand id-7144487

Aug 19, 2021

Complaint marked as Resolved

payment hold par hi he sir please help

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 20, 2021

Verified Support

Hi, thank you for reaching out! We have noted your concern, our team will resolve it on priority and get back to you.

Reply

T

Tara6376

Aug 25, 2021

Payment hold problem solve nhi hua sir payment account me nhi aaye please help kijiye

Reply

PayUMoney Customer Care's response, Aug 25, 2021

Verified Support

We are working on your concern raised and shall update you soon.

PayUMoney Customer Care's response, Aug 25, 2021

Verified Support

Hi tara, please be informed that we have received the NEFT return on the 12th of August (Reason -ALL CREDITS LINKED TO ACCOUNTS MAPPED TO ANY AADHA) while processing your settlement. Kindly update your bank details by following the below steps to update/change your bank details:

1. Login to your PayUmoney dashboard.
2. Click on the user icon available on the top right corner.
3. Hit Profile and then Bank details.
4. Please click on “Update your bank details”. In the pop-up window, kindly fill in the required details.
5. At this stage, you will receive an OTP on your registered mobile number, kindly enter the same. In addition to this, kindly check terms and conditions before proceeding further.
6. After OTP is verified, we will credit a small amount in your new bank account. Details of which will be visible in your bank statement.
7. To verify the bank, please enter the amount that has been deposited in the account.

Tara6376's [Complaint's author] reply, Aug 27, 2021

Hello sir mera payment settlement status settled bta rha he lekin account me payment nhi gya please help kijiye sir
NAME-TARA CHAND REGAR
Merchant id -7144487
Mobile no-6376207235

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

My settlement is on hold. Pay u money not settled my money from last one month. i have raised tickets 3 times but not getting any solution and atleast they have not given reply. pay u not given contact number or mail. i have also wasted so much of time to raise ticket and checking the status of that.please solve this issue as soon as possible

+2 photos

PayUMoney customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: SHAH ABU BAKKAR, SHAH ABU BAKKAR

Website: Pay u,

Sir my money debit my acount but uc not recive my game

+1 photos

Sep 26, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Aug 19, 2021

Updated by Sanbir Sidhu My money debit my acount but my uc pubg not recibed

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Dear sir /madam, I payment rs/999 to the party he tell me your transaction fail but bank tell me your transaction success. Transaction I'd is [protected]IGALTYLJG1

PayUMoney customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 25/07/2021, I have placed an order for the supply of electronic instruments with:

Sun Robotics
C-301, Sumel Business Park 6
Dudheshwar Road,
Ahmedabad 380004
Gujarat GJ
India
+[protected]

The amount of Rs 1, 199.15 was deducted from my SCB Credit Card ending with 3151 through PayU channels.

The order was neither fulfilled nor the amount refunded.

Please advise if there is a relief for me to obtain a refund or any other action that I have to take.

PayUMoney customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello Sir, i have topup for 100rps the payment is successful at the end and debited for my account but the daimond is not received please, refund my amount
Please

+1 photos

Sep 22, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Aug 20, 2021

Updated by Lucifer2802 You guys are doing fraud money scam.I am going to file a case against PayU.
Hope see u in court.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

View replies

L

Lucifer2802

Aug 20, 2021

Ohh listen you guys are doing fraud money scam.I am going to file a case against PayU.
Hope see u guys in court.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

We have made payment of Rs 778710/- on 2/8/21 for payment to Punjab State power corporation limited using PayU and received a successful notification also, and now we are getting to know that the money was not credited to Punjab State power corporation limited.
PayU transaction ID- 8518561
Transaction ID-[protected].
And now when I raised the query they have automated response that refund initiated on 3/8/21 and will be done in 5-7 days, it's 15 days now and there is no way to get in touch with them .

+3 photos

Sep 24, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2021

PayUMoney Customer Care's response As checked, refund against Payu ID [protected] was initiated on[protected] and stands queued as the merchant does not have sufficient funds in his Nodal account. Thanks!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

As I have purchased some products from flybaby.com I didnt got any message from that site and also my money got deducted from my account to [protected]@axis.com so I think the merchant is fake fraud so I want my money back from payumoney

PayUMoney customer support has been notified about the posted complaint.

View replies

PayUMoney Customer Care

from Gurgaon, Haryana

Aug 18, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

PayUMoney Complaints & Reviews

File a complaint to PayUMoney

PayUMoney reviews & complaints page 45

A fraud happened with me I want to apply for refund

Post your Comment

Free fire Transaction ID 13845858539

Post your Comment

Chor bank

Post your Comment

Passport payment refund

Post your Comment

Amount Deducted but not received the clothes

Post your Comment

My Payment Settlement is on Hold

Post your Comment

Bgmi uc purchase stuck

Post your Comment

Free fire payment refund

Post your Comment

Vehicle number plate order rege.no.UP76AC7092/complain about refund money

Post your Comment

Passport payment

Post your Comment

Top-up diamond in free fire

Post your Comment

PayUMoney Beware merchants, payumoney is a fraud payment gateway

Post your Comment

Payment settlement hold please solve my problem

Post your Comment

Settlement is not received

Post your Comment

My money

Post your Comment

Payment fail

Post your Comment

Seller could not fulfill the order nor refund the money

Post your Comment

Please Refund my money back

Post your Comment

Payment fraud of Rs 778710/-

Post your Comment

I want my money refund

Post your Comment

Related businesses