PayUMoney Complaints & Reviews

I have paid 150.rs to payumoney to get diamonds in free fire but i didn't get any diamonds yet.i want my money
back.please refund my money

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 23, 2021

Verified Support

Hi,

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.

Stay Safe, PayU

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 23, 2021

Verified Support

Hi,

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.

Stay Safe, PayU

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Dear all

This is to inform you that I had placed an order from facebook for some kids clothing.

The amount was deducted from my account via your platform.

I have received no communication from their side.

I request you to kindly refund my deducted amount.

The details are as follows
The amount was deducted vide Transaction No. [protected] for Rs 796.00 done for online us has succeeded from payu team

Oct 3, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly at [protected]@gmail.com to get the status at their end.

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Address: Pathri,parbhani

I have purchased some services from an app and i have been cheated, i was not given the servises assured by the app.

i want to request for refund of credit card, netbanking and some upi transactions

Transaction. Transaction I'd.
date //. ( UPI ref. id )

1) 20 Aug 21 [protected]
2) 18 Aug 21 [protected]
3) 16 Aug 21 [protected]

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 21, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Address: Tamilnadu Thirunelveli

Sir please refund my money

Sep 26, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected]at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

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Address: Katra chowk sheikhpura (Bihar)

Shoppingmanistore ek chor App hai usne mera paisa liye hai... Or Mera saman v nhi diya hai... Usse mera paisa dilba dijiye

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 21, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Address: Rajasthan sikar 332001

Transaction ID:AD0620ED14AB2356
AMOUNT Paid: 2995
order date:[protected]:38:24
my contact no. [protected]

sir,
please refund my payment
and cancel my application

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 21, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Address: House no. M-7 Aadarsh colony gandhi nager near police thane airport road , bhopal

Hi,

I had ordered 4 cloths for kids on13th aug 2018 .i paid rs. 796 via payuib .
Kindly refund or despetch my order .

Thanks and Regards,
palasi chandel
[protected]

Sep 29, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected] at our end, the amount for the same has been remitted to the merchant (https://inshopped.online). For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

Aug 21, 2021

Updated by Palasi chandel But this link is not available ... showing nothing ...how to ask for refund .

Aug 21, 2021

Updated by Palasi chandel Kindly help me out from this .

Verified Support

Aug 24, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Address: Sector -k1, H N 1369, LDA Colony Lucknow Uttar Pradesh - 226012

Hi PayU Team,

My Payu Merchant ID : 8121379

We are facing this following issues "Payment Settlement is hold" from the starting to till date. And we have received ₹ 4997.00 through website in PayU account. But they put these amounts on hold.

So i try to reach customer care but no response to date.

I request your team please enable my payment settlement into bank.

Sep 30, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Are you sure you are sharing the right merchant ID. As checked, this merchant account stands live with us. Feel free to reach out to us through help.payu.in for any further assistance.

Aug 23, 2021

Updated by Motivation Mahotsav Yes this is my Correct Merchant ID : 8121379

you can see in the attached image, I have taken screenshot of our merchant ID details

We have facing this issues payment settlements is hold

Please activate my payment settlements process soon as possible.

Verified Support

Aug 26, 2021

PayUMoney Customer Care's response Please drop and email at [protected]@payumoney.com for further assistance.

Verified Support

Aug 26, 2021

PayUMoney Customer Care's response Please share the needful invoice and proof of delivery along with actual buyer details over [protected]@payumoney.com for further assistance.

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Hello i have purchased bgmi uc for 480 INR.still have not received uc .
Transaction id is [protected]
Pay u transaction id is 6488294

Sep 21, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected]at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

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V

Vinay vyawhare

Aug 25, 2021

Bro this is my transection id but I not get my uc please give me my uc bgmi id [protected]

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PayUMoney Customer Care's response, Aug 25, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Address: 8096544231

Please refund my money back the payment was done but not reflected any diamonds to my account waste of time and money plz refund me my amount

Sep 26, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Aug 20, 2021

Updated by vishwa Jagadeesh Please refund my amount

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Address: Delhi

Website: Mybookhsrp

I online registered for vehicle number plate on my book hsrp site, my vehicle honda company so this site is wrong for honda car company and not manufacture this company so I request to payu.in for my refund money 475.00 rupees in my account
Thank you!

Sep 30, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayU Payment ID [protected] at our end, the amount for the same has been remitted to the merchant(https://hsrpguide.online/). For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

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Address: Rajasthan sikar 332001

Payu service is fraud

PayUMoney customer support has been notified about the posted complaint.

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S

Satyaveer Swami

Aug 19, 2021

My passport reissue payment refund please
Payu paymemt method is fraud

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Satyaveer Swami's [Complaint's author] reply, Aug 19, 2021

Fraud company

S

Satyaveer Swami

Aug 19, 2021

Really Fraud Company

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S

Satyaveer Swami

Aug 19, 2021

My Passport reissue payment refund and cancel my applicatiom

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Address: Flat no.101 A block Sagar homes 4 Gali no.2 Rajendra park, Rattan vihar, Near Sagar properties,Gurgaon, Haryana

Hello! I top-up diamond in free fire of rs 400 and the transaction was successful but I didn't get diamond in my id.
My reference number for payment is[protected]. Please solve my issue.

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 20, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Address: Bestech Business Tower, 9th Floor, Sohna Rd, Tatvam Villas, Dhani, Sector 48, Gurugram, Haryana 122004

Payu money is a fraud payment gateway. They are not sending our money in bank account. They have kept my nearly 1.5 lac with them from last six months. I thing Everyone should go to RBI to lodge complaint against them.
So RBI should cease their bank accounts to stop this big scam.

Plz help me to get my hard earning from this company.

My merchant Account contact number is [protected]

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 20, 2021

Verified Support

Hi, please feel free to raise your concern through the below mentioned link. Hope this helps.
https://help.payu.in/raise-ticket

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 25, 2021

Verified Support

Hi, we would like to inform you that we have forwarded your request to the concerned team regarding the pending settlements. They will get in touch with you shortly.

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mohittakkar's [Complaint's author] reply, Aug 31, 2021

Plz check request is still not done. How much time will it take.

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Address: REGAR MOHALLA GHAR ROAD DOONI TONK RAJASTHAN

Website: kyamat.in

Name-tara chand regar
mobile no-[protected]
[protected]@gmail.com
merchand id-7144487

Aug 19, 2021

Complaint marked as Resolved

payment hold par hi he sir please help

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 20, 2021

Verified Support

Hi, thank you for reaching out! We have noted your concern, our team will resolve it on priority and get back to you.

Reply

T

Tara6376

Aug 25, 2021

Payment hold problem solve nhi hua sir payment account me nhi aaye please help kijiye

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PayUMoney Customer Care's response, Aug 25, 2021

Verified Support

We are working on your concern raised and shall update you soon.

PayUMoney Customer Care's response, Aug 25, 2021

Verified Support

Hi tara, please be informed that we have received the NEFT return on the 12th of August (Reason -ALL CREDITS LINKED TO ACCOUNTS MAPPED TO ANY AADHA) while processing your settlement. Kindly update your bank details by following the below steps to update/change your bank details:

1. Login to your PayUmoney dashboard.
2. Click on the user icon available on the top right corner.
3. Hit Profile and then Bank details.
4. Please click on “Update your bank details”. In the pop-up window, kindly fill in the required details.
5. At this stage, you will receive an OTP on your registered mobile number, kindly enter the same. In addition to this, kindly check terms and conditions before proceeding further.
6. After OTP is verified, we will credit a small amount in your new bank account. Details of which will be visible in your bank statement.
7. To verify the bank, please enter the amount that has been deposited in the account.

Tara6376's [Complaint's author] reply, Aug 27, 2021

Hello sir mera payment settlement status settled bta rha he lekin account me payment nhi gya please help kijiye sir
NAME-TARA CHAND REGAR
Merchant id -7144487
Mobile no-6376207235

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My settlement is on hold. Pay u money not settled my money from last one month. i have raised tickets 3 times but not getting any solution and atleast they have not given reply. pay u not given contact number or mail. i have also wasted so much of time to raise ticket and checking the status of that.please solve this issue as soon as possible

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Address: SHAH ABU BAKKAR, SHAH ABU BAKKAR

Website: Pay u,

Sir my money debit my acount but uc not recive my game

Sep 26, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Aug 19, 2021

Updated by Sanbir Sidhu My money debit my acount but my uc pubg not recibed

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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Dear sir /madam, I payment rs/999 to the party he tell me your transaction fail but bank tell me your transaction success. Transaction I'd is [protected]IGALTYLJG1

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On 25/07/2021, I have placed an order for the supply of electronic instruments with:

Sun Robotics
C-301, Sumel Business Park 6
Dudheshwar Road,
Ahmedabad 380004
Gujarat GJ
India
+[protected]

The amount of Rs 1, 199.15 was deducted from my SCB Credit Card ending with 3151 through PayU channels.

The order was neither fulfilled nor the amount refunded.

Please advise if there is a relief for me to obtain a refund or any other action that I have to take.

PayUMoney customer support has been notified about the posted complaint.

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Hello Sir, i have topup for 100rps the payment is successful at the end and debited for my account but the daimond is not received please, refund my amount
Please

Sep 22, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

Aug 20, 2021

Updated by Lucifer2802 You guys are doing fraud money scam.I am going to file a case against PayU.
Hope see u in court.

Verified Support

Aug 21, 2021

PayUMoney Customer Care's response PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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L

Lucifer2802

Aug 20, 2021

Ohh listen you guys are doing fraud money scam.I am going to file a case against PayU.
Hope see u guys in court.

PayUMoney Complaints & Reviews

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PayUMoney reviews & complaints page 45

Diamonds from freefire

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Product purchased with no delivery

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A fraud happened with me I want to apply for refund

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Free fire Transaction ID 13845858539

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Chor bank

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Passport payment refund

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Amount Deducted but not received the clothes

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My Payment Settlement is on Hold

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Bgmi uc purchase stuck

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Free fire payment refund

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Vehicle number plate order rege.no.UP76AC7092/complain about refund money

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Passport payment

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Top-up diamond in free fire

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PayUMoney Beware merchants, payumoney is a fraud payment gateway

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Payment settlement hold please solve my problem

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Settlement is not received

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My money

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Payment fail

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Seller could not fulfill the order nor refund the money

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Please Refund my money back

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