PayUMoney Complaints & Reviews

Website is totally useless.
It's not at all user friendly. It's all over the place. Home page is confusing.
I purchased items from The Online Store and made payment by credit card.
The merchant isn't able to fulfill complete order. They have supposedly refunded Rs.2, 900/- to PayU wallet.
I followed the instructions in the email from PayU which took me to the website.
I tried to set up a customer account but instead it set up a merchant account.
I want my refund amount to be transferred/credited to my original source of payment mode my credit card immediately.

I expect you to complete this action within 1 business day.
You are required to send confirmation email and proof that amount has been transferred/credited to my original source of payment mode my credit card.

On 14 August 2021, I booked 3 tickets for the Agra Fort but amount was deducted and tickets were not generated .
I paid through my debit card online
Here is the transaction details

POS : WWW ASIMUSTSEE/GURGAON
[protected]

I had made a transaction of RS 10000 from my credit card to premwaikhu MID no. 8064577 on March 2021.
The transaction no. is [protected] 26 March 2021.
The amount is still kept in hold.
Many ticket had been raise.
More than 3 months passed ticket is also not taken any action.
The amount didn't refund nor settle.
They are wasting my time and trying to loot my money.
I told the owner(where I made transaction) to give back my money he responded if the payu team settle the amount he will able to give back.

9339:-:555:-:291-Payumoney C.u.s.t.o.m.e.r.C.a.r.e.N.u.m.b.e.r.

I'm not working today Transaction Releted Query Service Credit Card s dhdhbd do you

Dear team, I am Govind Ram I have made payment of my electric bill 3180, which has not been received by torrent power agra, Kindly let me know how I will he my money back, I have transaction through my debit card, using u r gateway on 27 Aug 2021 through my union bank debit card.

Regards
Govind Ram

Hello sir mera 2 payment settlement ka status settled bta rha he Lekin mere account me payment nhi gya Abhi tak mera problem solve nhi hua please help kijiye sir
NAME-TARA CHAND REGAR
Merchant id -7144487
Mobile no-[protected]

Stop your payment credit card

I have done ₹40 top up for free fire. The transaction was successful but i didn't receive the free fire diamonds in my account. So i need a refund or my free fire diamonds as soon as possible.

80 Rs Ka free fire diamond top up Kiya ..
Lekin Diamond Aaya Nahi Aur payment ho gaya..Kab tak diamond aayega..

I have been frauded of Rs10000.

I have tried to book 2 online tickets for TajMahl from https://asi.payumoney.com/ online.
I opened the website and made payment of Rs. 499 using my upi id.
I approved the payment from BHIM app.
The amount is deducted from the bank account but tickets were not generated and payment page showed that payment failed.
I request you to pls look into the matter and refund my amount.

Transaction date and time is- 17/08/2021 01:32 PM
Transaction id is shown by BHIM app :[protected]

I have tried to book 2 online tickets for TajMahl from https://asi.payumoney.com/ online.
I opened the website and made payment of Rs. 499 using my upi id.
I approved the payment from BHIM app.
Amount is deducted from the bank account but tickets were not genereted and payment page showed that payment failed.
I request you to pls look into the matter and refund my amount.

Transaction date and time is- 17/08/2021 01:32 PM

Transaction id shown by BHIM app :[protected]

Merchant Email- asimustsee.[protected]@hdfc.com

Mobile number - [protected]
User Upi- [protected]@upi
User Email : [protected]@gmail.com

Hello Sir...
80 Rs diamond top up...
But not received diamond ya refund my money for account...
Thank you...

Hello sir mera payment settlement status settled bta rha he lekin account me payment nhi gya please help kijiye sir
NAME-TARA CHAND REGAR
Merchant id -7144487
Mobile no-[protected]

Hello sir mera payment settlement in progress chal rha he account me payment nhi gya please help kijiye sir
NAME-TARA CHAND REGAR
Merchant id -7144487
Mobile no-[protected]

Respected sir/ madam
I paid fee of Rs 30500 of B.ed in kurukshetra university but receipt not generated. Neither I got sms nor any mail. When I opened portal for payment verification it is asking for transaction I'd .
My details are
Ravi kumar
Mob no. [protected]
University Ref no. 21233570
E mail: [protected]@gmail.com
Screenshot is attached for your reference.
Kindly guide me as the last date for the course is close.

Rs 1503. Debit not complete bill consumer no.[protected] pay by UPI no.[protected]

Sir, I have purchased a diamond pack of INR 240.00 and the payment was successful but I haven't credited the diamonds in free fire.
Ff id - [protected]
Email - [protected]@gmail.com
Payu transaction id - 6895075

I humble request you to refund back my money.

Hey im a verified service provider for Popular Games BGMI and PUBG Global, my Customers purchased my products and they paid via my website payment gateway PayUmoney, and i made there transaction automatically sucessful via a script in wordpress, after 3 days i still getting no responces from payumoney support my settlements are not got cleared of 31, 450 INR

If i couldn't got my payments from payu i cant carry forward my services and all my reputaion will be a sham .. please help me my Pay u account id is

Arijeet Nayak
MID: 8273934

ranjan.[protected]@gmail.com is my registed email address please help me

You said my settlement is on hold and ask for submit invoice but didnt mention on which email ID, I can share my invoice copy?