On 20 July, I made a purchase from NICHE. I used my email id as well as UPI to complete the transaction.
However, once the UPI transaction was complete, the email regarding successful transaction went to the person whose number I had added.
The surprising thing is that I never added that person's name or email id anywhere. My email id was mentioned and it was my UPI. But I never received any emails from PAyU. Instead, an account whose id and name was never mentioned received it!
How did Pay U get the the name and the email id of that person?
It's very surprising and raises many security concerns
PayUMoney customer support has been notified about the posted complaint.
We deeply regret the inconvenience caused. We request you to share your merchant ID or registered email ID so that we can look into it and assist you on priority. We also advise you to write to our team at [protected]@payumoney.com so that they can assist you better.
Regards,
Team PayU