PayUMoney Complaints & Reviews

I made an online purchase on Lacarenes.com via PayUMoney gateway, using my Paytm wallet. The transaction was of Rs. 8491.75 and it was done on 16th June 2021. The product was not shipped to me hence, I cancelled the order and requested a refund. They initiated my refund, but I wasnt able to track it. My refunds on Paytm come back to me within minutes but this hasnt come back yet. I have contacted them regarding this issue and I was told I’d receive the refund within 3 days, but I never received it.

My Transtion ID as [protected] for https://youthtshirt.in/ Rs. 398 but this company not taken reponse and not send tshirt

My transaction from HDFC bank account to Prime services done through pay lo failed. Money not refunded.

Date HDFC Transaction id Pay lo Transaction details. Amount Rs
Transaction Id Paylo Id
06.07.2020 [protected] [protected]NB667096 [protected] 23482
07.07.2020 [protected] [protected]NB985967 [protected] 188800

Kindly arrange for refund

Regards

T.Sriram
[protected]
[protected]@gmail.com

I Nalla Sai Nanda Naveen didn't receive my payment receipt of Rupees 6145/-
I have to submit my fee receipt as a proof of payment in my college my transaction I'd is T2107011703558474894260
My mobile number is -[protected]
Please send my fee receipt to my mail-
[protected]@gmail.com
Please respond to my request as soon as possible

Payment id no:[protected]
paymeny deposit cancelled

Transactions id - [protected]
Bank Reference Number[protected]
Pay Transactions Id - 3641006
I Paid - 729 Rs To Sunil kumar
That's Not Complete My Order Subscribers
Please Refund My Money Funds To my Bank account
Thank you
pankaj patel

It has been over 2 months, 2 customers of our company JSS Aviation Services Pvt Ltd have paid 2 payment for RS. 10000 and 70000. but even after regular followup with Payu Money Company on there help centre chat process and providing all documents like email id and Invoice they are transferring the amount to our account.
they are not even replying on the ticket posted to them, neither they do have any direct line customer care Mail id nor Phone no to contact.
How would we get our payment as there is no chain to complaint.
Please help us with the same.
Thanking you
JSS Aviation Services Pvt Ltd
Noida Sector 142, U.P
M. No: [protected]
Mail Id: [protected]

Call me my cell number [protected]

I booking for xerox mission
Please our product details

Hello everyone,
Payu money is fraud company, my money is near about 11 Lakh and they are not doing settlement. I had raised too many tickets and not getting support, they are asking for the e-commerce documents but I run software business how I can provide that? Kindly initiate my settlement. My Merchant ID is 8163867.

Sir, I've done Hsbc credit card bill payment through payU on 25 jun 21, but amount has not been credited to the HSBC Bank. account. Transaction details are as follows:-
Transaction reference number
[protected]
Transaction date and time
[protected]:30:19
Payment amount
12148.41₹
Pay from
SBI NB
Transaction details of my debited SBI account :-
Reference no. IGALJWSXC2
Reference no. [protected]
Date and time
[protected]:32

Request resolve my issue
Regards,

I was pay amount to your website but
Iam not get my items so please refund my amount

This my no :[protected]
call me immediately

Free fire me topup kiya hu. 400 ska payment succsefull ho gaya hai or dimond nhi mila hai

My wife Sahana Shetty had placed order for 2 nighties from The Sultry Sleep a Merchant registered for Payments though your website

The transaction No. 652770PAY*PAYU MONEY GURGAON was made for Rs. 698 on 16th June 2021.

We have not received the delivery of items and now we see that lot of complaints are updated in thier websites about they being frauds.

We have trusted them as they are registered through your payment portal and we fell that it is your responsibility to ensure that fraud merchants are not entertained and due diligence is followed on registering merchants.

We request you to immediately block these merchants and take some legal action against them and ensure that people who have made payment thru your portal are refunded.

We have already escalated this to Cybel crime cell as a complaint against The sleep Sultry and you as parties. In addition we are are also contemplating to go tobthe media with this issue.

We request you to do the needful to avoid embarrassment

Regards
Rajesh Shetty
[protected]

I had payed payment of rs 20000 to the shoopers app throught your payumoney gatway but that app make fraud to all other persions got refund but i have not recived till now.
My transition id T2101301639247061558171 of rs 20000 on dated 30/01/2021.
pl help me.
my gmail id [protected]@gmail.com

Please refund our money

Payment double diamond top up but not receive diamond but payment is successful

25.06.2021 I was book the oyo room through the rupay debit card, room is not book, but my money is debited, and I tried to next day 26.06.2021 that same complaint, 2 times debited after the money debited, next page coming CM90004-duplicate record, sir please refund my money

For the testing purpose, I have made a Payment using My Credit card using PayUMoney Gateway.

It's done 20+ days but still PayUMoney not refund my amount.

The unsettled fund against MID 6255914 is INR 39056

On the PayUMoney website, there is no customer care contact also so you can't contact him, they provide support chat only.