Dear sir/mam,
on 20 June, 2021. 2 payments were done through my Citi bank credit card. These payments were not done by me which means these are false transactions. so, I want all details about these transactions and also shop details.
1st transaction details-
Date- 20/06/2021, transaction reference no.- [protected] transaction details- payu money Gurgaon, Amount- Rs1499.00
2nd transaction details-
Date- 20/06/2021, transaction reference no.- [protected] transaction details- payu money Gurgaon, Amount- Rs1499.00
Please provide me all details as soon as possible.
Thanks & regards,
Ganesh shankar vidyarthi
contact details-
phone no.- [protected]
mail- ganesh.[protected]@gmail.com
Aug 29, 2021
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2021
PayUMoney Customer Care's response Hi, please share the below details through help.payu.in for assistance.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team PayU