Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajaysingh rathore
Jul 8, 2021
Report
Copy

After payment goods not received

Transaction ID: [protected]
Merchant Website: https://youthtshirt.in/
Amount Paid: 398.00
Order Date:[protected]:12:40
Customer Phone Number: [protected]
plz send Tshirt or Refund Money...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
K
Kiran Foru
Jul 7, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money was on hold by payu

Website:payu.in/about-us

Hai, I made a transaction of 28000 to my trainer through payu using my credit card.as my trainer is a freelancer, don't have gst so can't provide a bill or invoice. Due to this payu hold the money.i can understand their terms, but they didn't return the money yet to my account.if payu can't pay the money to my trainer due to their terms they have to return it back.they are neither paying to my trainer nor paying back to me.please help me...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Chirag
Jul 7, 2021
Report
Copy

Debited from my RBL Card

Address:Mumbai

Dear Team,

I wanted to recharge my Jio Mobile no. 147 on 24/06/2021 through my RBL Credit Card by payment gateway PAYU PAYMENTS PVT. LTD but unfortunately RBL does not do recharge with point and i was not aware and went ahead with the recharge, the amount of Rs. 599/- got debited and it did not got recharge and hence next day on 25th June again i did recharge of 599/- successfully.

Please look into the matter...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
velmurugan001
Jul 7, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My refund money not send

Address:3/170,SOUTH STREET METTUKALINGARAYANALLUR, KUNNAM TALUK ,PERAMBALUR DISTRICT,621716

Hi sir .. Iam using to buying diamonds for free fire on pay u money ...not sending diamonds and my request for refund...

My refund money not send for my account...

Transaction I'd :[protected]

Amount : 400

Date : 03/07/2021...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satish7479
Jul 6, 2021
Report
Copy

Failed transactions

Address:Patna

Date of incident:-28.06.2021
Client number: Patna Municipal Corporation
Full description of the incident:- I have made payment to PMC of Rs.1883.00 vide Transaction ID:-S81314255 and Transaction Description:-IBP PAYU[protected], 28.06.2021, but it was failed and again made payment on 29.06.2021vide Transaction ID:-S84728884 and Transaction Description:-RECOM/PRCR/[protected], 29.06.2021
Desirable resolution of your...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
yogeshsatpute333
Jul 5, 2021
Report
Copy

Refund Amount of Transaction id "13205598845"

For the testing purpose, I have made a Payment using My Credit card using PayUMoney Gateway.

It's done 30+ days but still PayUMoney not refund my amount.

The unsettled fund against Transaction Id: [protected] is INR 20, 000

On the PayUMoney website, there is no customer care contact also so you can't contact him, they provide support chat only....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
donygeorge
Jul 5, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PayUMoney Cheated by goodlucksales.com

Hi, I am here to report a fraud website operating with payu payment gateway. This is the second time I am reporting about this for taking action and no action has been taken by PayU against this. So I am raising a complaint with consumer forum online for the same. The website lists products with offers and many like me have purchased products from them using payu. I have lost Rs 2570 for a purchase of a solar panel. As of today the fraud...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jj shaikh
Jul 4, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive my refund from Boat

I didn't receive my refund from Boat and they asked me to contact Payu
My Refund Reference ID: [protected]

The refund was initiated on 8 June by Boat......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
replicadols
Jul 3, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement not received even after 2 months

Hello payu please check the ticket id PW[protected], i didnt recived the settlement of my 5 transactions since last 3 months my kyc is updated...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Rebin7
Jul 3, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive rewards

Sir my payment is successful but I didn't receive the rewards

Transaction ID: 3811041
Merchant Website:
Amount Paid: 400.00
Order Date:[protected]:38:51
Customer Phone Number: [protected]

Please solve the problem as soon as possible or refund the money...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
P
Pavan Baipalli
Jul 3, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received my payment receipt

Hi,

I have Paid ₹11018.88 for NATIONAL INSTITUTE OF TECHNOLOGY via netbanking through PayUMoney on[protected] for my makeup examination fee.

And i received the confirmation mail but auto receipt of the payment was not attached.Due to which Iam unable to process towards furthur steps in applying for my makeup examinations.
Pls send the auto reciept of my payment.today is the last date to apply.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Jul 3, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I added 400 rs 2 times but not reflect

I added 400rs 2 times in instagram for ad post. Payment already deduct but 800rs is not reflect in instagram prepaid balance. Please help me.

Regards
Hungry Indian Travellers...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Austbel20
Jul 3, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Go Tv subscription

I made a payment on my Go Tv app to reactivate my account but after making the payment, the money was deducted from my account, showed successful transaction but failed to reactivate my Go Tv account....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Raha Das
Jul 2, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund given

I made an online purchase on Lacarenes.com via PayUMoney gateway, using my Paytm wallet. The transaction was of Rs. 8491.75 and it was done on 16th June 2021. The product was not shipped to me hence, I cancelled the order and requested a refund. They initiated my refund, but I wasnt able to track it. My refunds on Paytm come back to me within minutes but this hasnt come back yet. I have contacted them regarding this issue and I was told I’d...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajaysingh rathore
Jul 2, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After payment goods not send

Address:76 Vikas Nagar 14/4, Near Saraswati School

My Transtion ID as [protected] for https://youthtshirt.in/ Rs. 398 but this company not taken reponse and not send tshirt...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
apteja
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction and refund of money

Address:Official registered address is E-97/11, Second Floor, Kali Bhari Mandir, Mahavir Enclave, New Delhi South West Delhi Delhi - 110045 .Phone:9599091878

My transaction from HDFC bank account to Prime services done through pay lo failed. Money not refunded.

Date HDFC Transaction id Pay lo Transaction details. Amount Rs
Transaction Id Paylo Id
06.07.2020 [protected] [protected]NB667096 [protected] 23482
07.07.2020 [protected] [protected]NB985967 [protected] 188800

Kindly arrange for refund

Regards

T.Srirambr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sai Nanda Naveen Nalla
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive my payment receipt

I Nalla Sai Nanda Naveen didn't receive my payment receipt of Rupees 6145/-
I have to submit my fee receipt as a proof of payment in my college my transaction I'd is T2107011703558474894260
My mobile number is -[protected]
Please send my fee receipt to my mail-
[protected]@gmail.com
Please respond to my request as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AsimAhangar
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deposit cancelled issue

Payment id no:[protected]
paymeny deposit cancelled...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankaj1221A1
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not Complete Sunil Kuma

Transactions id - [protected]
Bank Reference Number[protected]
Pay Transactions Id - 3641006
I Paid - 729 Rs To Sunil kumar
That's Not Complete My Order Subscribers
Please Refund My Money Funds To my Bank account
Thank you
pankaj patel...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
accounts jss aviation
Jul 1, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment settlement for jss aviation services pvt ltd

Address:601.Corporate Tower, Sector 142, Noida, U.P

It has been over 2 months, 2 customers of our company JSS Aviation Services Pvt Ltd have paid 2 payment for RS. 10000 and 70000. but even after regular followup with Payu Money Company on there help centre chat process and providing all documents like email id and Invoice they are transferring the amount to our account.
they are not even replying on the ticket posted to them, neither they do have any direct line customer care Mail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy