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Peter England Complaints & Reviews

www.peterengland.com
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Updated: Jul 22, 2025
Complaints 399
Resolved
63
Unresolved
336
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Peter England reviews & complaints page 9

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B
bspin
from Visakhapatnam, Andhra Pradesh
Jan 26, 2021
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Website: www.peterengland.com

I bought a pant from Peter England website (order number:4138413) on 8th January, 2021. I wanted to return it because of size issue as there is a no questions asked return policy for 30 days. Time is going on but no one came to pickup the return. So I raised the complaint by sending them a mail and they responded by raising a complaint ticket (CAS-140991-H2C6F1) and saying customer care will contact you. But they neither contacted me nor someone came to pickup the return. Please resolve this issue as soon as possible.
+2 photos
Feb 02, 2021
Updated by bspin They responded by saying we will create a return but they never created it and not responding and there was never a followup. I think it is a borderline scam. Please look into this as soon as possible.
Mar 06, 2021
Updated by bspin They did not create any return. It has been a month. They are scamming people
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    U
    Umapillai
    from Ernakulam, Kerala
    Jan 15, 2021
    Resolved
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    Resolved

    Website: peterengland.com

    The return window of peter england shows a query to select the RETURN TYPE. But NO OPTIONS ARE DISPLAYED to select from. Without selecting the option the return cannot be submitted. But there is no way to select any option or input any option. There is something wrong with the return window. Have already sent more than 20 emails but no solutions are provided yet.
    +1 photos
    Jan 31, 2021
    Complaint marked as Resolved 
    View replies
    I Ordered A shirt in Peter England online. order ID is 6705034 . It's not fitted in size. I want to return but, there is no return option. How can I return this product? I mailed it. Pls resolve the problem.

    Return window is not working - Comment #4049215 - Image #0
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      R
      ragada
      from Kolkata, West Bengal
      Jan 12, 2021
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      As I have complained before for the delay in delivery but no response from them and giving me fake delievered message, I ordered a shirt on[protected] and it was estimated to reach me on[protected] but it is well above that and till now the product didn't reach me, I even raise the query against it, and they are not giving me call back and. I don't need the shirt anymore I just want my money to be refunded. Do something fast its been two months or I have to fake a harsh step against you
      Order no:3943109
      Date:[protected]
      Amount: Rs 490
      +1 photos
      Jan 19, 2021
      Updated by ragada       I haven't got any reply from them
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        U
        Umapillai
        from Ernakulam, Kerala
        Jan 11, 2021
        Resolved
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        Resolved

        I bought a Shirt from Peter England on 3rd January 2021 with order number 4117283. But the size was too small. So I want to place a return request as per your return policy. But unfortunately your site is not working properly. Even after sending mails with the image of the problematic window it is really sad that PE did not take any action.
        The return window shows a query to select "preferred mode of return" but no options are displaying to select from. So I am unable to return the product. Please enable that option.
        P.S.The product is eligible for return.
        +2 photos
        Jan 31, 2021
        Complaint marked as Resolved 
        Jan 11, 2021
        Updated by Umapillai         Unable to return the product
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          H
          harshrajx1
          Jan 9, 2021
          Resolved
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          Resolved

          My order from peterengland has successfully returned according to the tracking ID, but still not refund is processed

          Mobile number: [protected]

          Order number: 4030715
          Tracking ID : [protected] (Xpressbees)
          Return ID : 3328064

          Please refund as soon as possible
          +2 photos
          Jan 12, 2021
          Complaint marked as Resolved 
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            S
            subhak574
            from Surat, Gujarat
            Dec 30, 2020
            Resolved
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            Resolved

            Address: Bangalore
            Website: [email protected]

            How many more days will I have to wait for refund amount?
            +1 photos
            Jan 5, 2021
            Complaint marked as Resolved 
            Nothing. No came to call and No any reply for e mail from Peter england company
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              R
              Real WORLD
              from Mumbai, Maharashtra
              Dec 30, 2020
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              I have ordered a peter england suit from peter england website which was returned before 40 days ago but refund was not. Created till now. after so many mails they didn't reply but today it is showing not refunded . Please refund my amount .
              Order no 3856735 date 24 Oct 2020
              +1 photos
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                M
                Mad pat
                from Delhi, Delhi
                Dec 27, 2020
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                Dear team,

                I have order tie by visiting your Borivali outlet.I received it by 18th dec, 20
                I have sent that to someone as gift.
                The packing and the box provided against the tie is disappointing.
                I have attached some pics for reference.

                This kind of treatment or packing is not expected from your side.

                Regards,

                Madhuri Patil

                [protected]
                +2 photos
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                  A
                  ashish236
                  from Powai, Maharashtra
                  Dec 26, 2020
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                  Address: Bengaluru
                  Website: [email protected]

                  Dear Sir/Madam.
                  My order number is 3954839.I cancelled this order on date 23 november 2020 from on Peter England official site. There after I talk to transport service E-Com Express, and told him this parcel is cancelled and return to it on date 25 November 2020, E Com Tracking I'd is- [protected].i talk to E- com Express then told me parcel is returned to him on date 10 December and Diliverd on timely, Return Tracking I'd is [protected] on transport to E Com Express. I have registered Peter England for 8 times but no response comes, No amount refund has been received from Pater England since 23 November 2020.

                  Thanks & Regards.

                  Your Sincerely.
                  Ashish Gupta.
                  Order No- 3954839.
                  E com Tracking I'd- [protected].
                  Return tracking Id (E Com Express)- [protected]
                  +1 photos
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                    M
                    MD wasim9896
                    from Bengaluru, Karnataka
                    Dec 21, 2020
                    Resolved
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                    Resolved

                    Hi, I have placed an order from peter england official website the product is a black two piece suit but the size does not fit me hence i want to return the product under 30 days returns policy but there is no option showing to me for returning the product. I have emailed and addresses the issue to customer care [protected]@peterengland.com but no response received from them.

                    Order ID: 4054751
                    Invoice number: [protected]

                    Please find the snap of the invoice and "my orders" page where return is supposed to be there and but it is not
                    +2 photos
                    Dec 30, 2020
                    Complaint marked as Resolved 
                    The company has enabled return option and also refunded the amount, though a bit late after several follow ups and complaints finally got the refund, thank you
                    Dec 21, 2020
                    Updated by MD wasim9896                     Case number: CAS-120812-N3J6N1 

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                      S
                      surajbisht146
                      Dec 21, 2020
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                      I ordered two trunks on 25 nov. On 29 nov i received one trunk. but till now i does not received my second trunk. i contact u via mail & i also file a complain regarding this but no action taken by your side till now, i already paid for that trunk also, kindly refund my amount and cancel my order.
                      +1 photos
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                        J
                        Jawahar_123
                        from Delhi, Delhi
                        Dec 21, 2020
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                        For the order# 4056058, payment was unsuccessful but amount deducted from bank.
                        It has been a week since I haven't been contacted and my money is also not yet credited inspite of sending multiple mails.
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                          S
                          Shubham@1997
                          from Delhi, Delhi
                          Dec 19, 2020
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                          Maine[protected] ko black jeans liya the stores se but vo jeans color chhod RHA tha Mera white shirt bekar Kar dia ..usk bad Mai store par gya to manager ne bola abhi new h isliye asa ho RHA hai ..aur bola use kriye 1st wash k bad theek ho jayega Maine 3 wash Kiya har bar same problem Hui h..aur ab store par maneger bol RHA hai 20 din k bad btaunga Kya krna h..aur jeans apne pass rkh liya h.
                          Address of store-- Durgakund, Varanasi.
                          +1 photos
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                            S
                            subhak574
                            from Surat, Gujarat
                            Dec 19, 2020
                            Resolved
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                            Resolved

                            Address: Banglore
                            Website: [email protected]

                            Dear Sir/Madam.
                            My order number is 3954839.I cancelled this order on date 23 november 2020 from on Peter England official site. There after I talk to transport service E Com Express, and told him this parcel is cancelled and return to it on date 25 November 2020, E Com Tracking I'd is- [protected].i talk to e com Express then told me parcel is returned to him on date 10 December and Diliverd on timely, Return Tracking I'd is [protected] on transport to E Com Express. I have registered Peter England for 6 times but no response comes, No amount refund has been received from Pater England since 23 November 2020.

                            Thanks & Regards.

                            Your Sincerely.
                            Ashish Gupta.
                            Order No- 3954839.
                            E com Tracking I'd- [protected].
                            Return tracking Id (E Com Express)- [protected]
                            +1 photos
                            Dec 30, 2020
                            Complaint marked as Resolved 
                            Email- [email protected]. Phone - 8160198945
                            Dec 25, 2020
                            Updated by subhak574                             It has been 31 days, but when is my refund due?
                            Dec 30, 2020
                            Updated by subhak574                             Dear Sir/Madam.
                            My order number is 3954839.I cancelled this order on date 23 november 2020 from on Peter England official site. There after I talk to transport service E Com Express, and told him this parcel is cancelled and return to it on date 25 November 2020, E Com Tracking I'd is- [protected].i talk to e com Express then told me parcel is returned to him on date 10 December and Diliverd on timely, Return Tracking I'd is [protected] on transport to E Com Express. I have registered Peter England for 6 times but no response comes, No amount refund has been received from Pater England since 23 November 2020.My refund amount will be refunded to me in how many days do you tell me the approx date.

                            Thanks & Regards.

                            Your Sincerely.
                            Ashish Gupta.
                            Order No- 3954839.
                            E com Tracking I'd- [protected].
                            Return tracking Id (E Com Express)- [protected]

                            Dec 31, 2020
                            Updated by subhak574                             The email address and phone number I provided yesterday is incorrect.The company has not made any mail or phone calls to me yet

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                              M
                              Mejaimin
                              from Powai, Maharashtra
                              Dec 18, 2020
                              Resolved
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                              Resolved

                              I have returned two shirts since 20 days, and haven't received yet my refund, i have also sent many mails to get support about the same, but still there are no replies yet, Worst customer support ever seen.
                              Provide the refund as soon as possible, i want my money back.
                              +1 photos
                              Dec 22, 2020
                              Complaint marked as Resolved 
                              Finally got the refund, after filing complaint against company at National consumer forum and helpline. Thanks for the support!
                              View replies
                              No response received yet. Take required actions as soon as possible
                              Reply
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                                H
                                harshrajx1
                                Dec 17, 2020
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                                Resolved

                                My order from peterengland has successfully returned according to the tracking ID ON 14TH NOV, but still not refund is processed TILLNOW,
                                there is no sign of refund

                                Order number: 3896903
                                Tracking ID :[protected]Delhivery)
                                Return ID : 3022946

                                Please refund as soon as possible
                                +1 photos
                                Dec 22, 2020
                                Complaint marked as Resolved 
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                                  P
                                  prabhat2106001
                                  Dec 16, 2020
                                  Resolved
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                                  Resolved

                                  I refunded my item on 23 nov 2020, and even after 23 days I haven't got my refund, they replied to my mail to wait for 3-4 days, but still I haven't got my refund.
                                  Dec 17, 2020
                                  Complaint marked as Resolved 
                                  If you're not getting refund just file a complaint here you'll get refund very soon.(i got just in 3-4 hours after filing complaint)
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                                    M
                                    manmeet_6917
                                    Dec 16, 2020
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                                    Address: E-105, Shastri Nagar

                                    I have ordered 3 masks but i have received the different color from which i ordered and more importantly the mask is shown is not exact what i got, it's even not covering my face properly.

                                    And i have mailed my issue 3 times but not get even a single reply.
                                    I'm not satisfied with the after sales services.

                                    My order no: 4021010

                                    I want a refund against my order.
                                    Hoping for a reply from your side as soon as possible.
                                    +1 photos
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                                      S
                                      Shiwam Sahu
                                      Dec 16, 2020
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                                      Address: 86/1, Bindra Street, Arya Nagar, Suraj Ganj
                                      Website: Www.peterengland.com

                                      I haven't received my refund yet. Even after multiple mails. The return pick up was done and it's been 7 days now. When can i expect my refund?
                                      +1 photos
                                      View replies
                                      Have you got your refund now..?
                                      I too haven't got refund.
                                      Reply
                                      Shiwam Sahu's [Complaint's author] reply, Dec 17, 2020
                                      Even after multiple followups on mail they don't bother to even reply.
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                                        H
                                        Hritik Pał
                                        from Powai, Maharashtra
                                        Dec 13, 2020
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                                        Worst is very tiniest word for Peter England customer support.
                                        I return my jeans order on 16th nov that is worth of Rs882 and its picked up in 17nov and then i mail you regarding my rufund I got reply on my fourth mail that my refund was issue in 2-3 days and that email was on 27nov.
                                        Then i wait for more then 2-3 days..
                                        And after that I again mail you 2 times and till now its been more than more than 25 days i haven't received my refund..
                                        I am attaching photo of my account for your reference.. And you can see that I haven't received my refund..
                                        Every time I mail them the just register my complained but no reply and neither solving it
                                        Is there anyone who tell me what should I do plzz reply me
                                        +2 photos
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