[Resolved]  Poorvika Mobiles — gionee m7 power

Address:	Chennai, Tamil Nadu, 600119
Website:	www.poorvikamobile.com

I went to buy a new phone 3 days back. Gionee m7 power is the new phone in market and it seems the sale persons are not properly aware of the product. They sold me the product by saying "full aluminium body" and "full hd" which is actually not. Now after buying the phone, same day within 2 hours i did my research and got to know that this is neither full hd nor aluminium body. I have not used that phone yet. I went to the store, the very next day morning. The sales person told me "manager is not there. Come in the evening". I went in the evening. Manager was not there. They refused to return/exchange the product. I called customer care number as well. They said only the responsible store can do something. Until now i have not used the phone and i am not able to get any help from the store.

If i would have bought the phone from online (Flipkart, amazon or paytm), this tragedy would not have happened to me. I would have got my money back after returing the product. I dont understand what is the benefit of getting the mobile from store. This is pure cheating and some action has to be taken.