PrintVenue Complaints & Reviews

Domain Name: PRINTVENUE.COM Mr. Saurabh Kochhar. ( Printvenue Co-Founder and Managing Director) Registrar: GODADDY.COM, LLC Name Server: NS13.DOMAINCONTROL.COM Updated Date: 11-may-2013 Creation Date: 11-jun-2012 Expiration Date: 11-jun-2018 Customer Support ( Third part Agent ) : exotel.in [protected][protected][protected][protected][protected][protected] Our Order ID : Order No.[protected], Dated: 29/12/2014. Expected Date Of Dispatch was: Tue, 6 Jan '15 Item: Executive Diary - Turf Quantity Order: 20 nos. Total Amount Paid : Rs. 5, 038 /- Payment Method: Company Netbanking, Bank: DCB Bank Ltd. Account: Business Current A/C Account No: XXXXX [protected][protected][protected][protected][protected][protected] Email to your support for good not received and received a susyem generated reply only. Ticket Received - [#139297] Re: Your Order[protected] with Printvenue. [protected][protected][protected][protected][protected][protected] All the details regarding our order has been provided hereby for your reference. We would like to inform PrintVenue.com to look this matter seriously. After going to all complaints its easily understandable, that this company is not performing services as advertised on google adwords. If the items are not ready with you ( Mr. Mr. Saurabh Kochhar. ), then requested to refund money back to our account immediately with token of proof. If dispatched, then confirm us that the quality will be as per your website confirmation provide tracking information with weight. We will wait for 3 days after that we will proceed to our company solicitor to take this matter at legally at Kolkata Consumer Court with several executable fraud charges against you. Also note that this matter has been disclosed to akosha.com team also. Hence treat this matter urgently and do the needful. Lastly we would like to inform you that we have your all required details, which are kept hold here for this period under privacy status. If material received perfectly then complaint / other proceeding will be withdrawn and proper feedback will be provided. ============================================ END ================================

I had bought a mobile cover on 31st December and it is yet not delivered. Moto g2 customized mobile backcover. Order no:[protected] And there is no way to track order in your website. Kindly check and revert back as soon as possible.

one piece diary book and pay rupees $ 399.00 and service ch . pay rupees $ 75.00 (total rupees-474.00 ) booking date-19 Dec.2014.time 15.44.26 . bank transaction details - Transaction Details Account Number [protected] Transaction Date 19/12/2014 Transaction Amount INR 474.00 Transaction Type DR Transaction Description PRCR/[protected]/[protected]:44:26/SW .

I ordered a desktop calender long time ago and it was to be delivered within 5 days however till current date I havn't received my order nor did I get any update via e mail or phone number about the status of my order. Customer care services are even more pathetic.They don't pick up the calls nor do they revert back on continuous e mails sent to them Please help me in this regard. My order no is[protected]

My reg mail id of printvenue.com -rahemul.[protected]@gmail.com .order id[protected]. I placed in order on11 november. company can't dispatched this due to their printing faulty. I canceled order afteer 1 month. when i ordered my product i paid amount via sbi net banking. but now printvenue don't refund my money. while I call to customer care, they told me that on 48 hours yours money will be credited. but after 48 hours when i call, same reason tell me. in this already 15 days over and many time i call customer. now i am harresed. please consumer give my money. mobile-[protected], [protected]. RAHEMUL KHANDAKER

My order number:[protected], placed on 21st December 2014. I have contacted them on 28th they said they will dispatch it today itself. I have contacted them 4 times, I got many promises but they couldn't deliver. I am sorry to say but this type of company will not survive for long. Honest advise to everyone, please don't buy anything from this website, you will be just wasting your time and energy. And lastly you can get connected with call centre people only after 10-18 mins. Shame on this company. I am very very disappointed with this company. Vikas Jain

I am extremely disappointed with printvenue services...I booked my order on 14 December 2014 (Personalized desk calendar) and it was supposed to be delivered with in 7 working days ..it is already delayed by 19 days and status is under processing. My order no. ...[protected] . The Customer call center is further more pathetic where calls go on recording for more than 15 min.and get the same reply every time (quality issue and will dispatch in 2 days) and never dispatched if you are not capable of printing one small desktop calender. It is cheating if you get the payment and not deliver the product on time.

I am extremely disappointed with printvenue services...I booked my order on 8 December 2014 (Personalized desk calendar) and it was supposed to be delivered with in 7 working days ..it is already delayed by 25 days and status is under processing. My order no. ...[protected]. The Customer call center is further more pathetic where calls go on recording for more than 15 min.and get the same reply every time (quality issue and will dispatch in 2 days) and never dispatched if you are not capable of printing one small desktop calender. It is cheating if you get the payment and not deliver the product on time.

Details... Order Code[protected] Grand Total Rs. 174.00 Shipping Address Dipankar Das -, arabindra pally, Behind of Hospital - naihati - Kolkatta - West Bengal (WB) - India (IN), 743165 Expected Date of Dispatch Thu, 1 Jan '15 (6 working days) Shipping Service India Post Payment Method Netbanking PayU Transaction ID[protected] Payment Gateway Used ICICI

I shop by print venue...they sent me defective product..i told to printvenue about this..he recived my return request on 3 december and told me that they initiate amount of the product back in my account and told me that usally maximum in seven business days amount credit in my bank aacount.. i waited for 14 days but amount no credited in my account...i mailed lot of times to printvenue about this they always told that he initiate refund...today 27 days completed...but amount not credited...so i request to you please help me to solve this matter.. Thanks - Lokesh Jain

Dear Sir/ Madam, We have placed order on Nov 28th and made payment and payment has been deducted but however they have not sent our items, we spoke to customer support they are giving silly reasons and its been more than one month. Please do needful. Order Number[protected] Order Date November 28, 2014 12:25 Order Status Mixed Shipping Time 9 working days Order Items Amount Rs. 1, 300.00 Shipping Amount Rs. 250.00 Order Total Rs. 1, 550.00 Payment Method Credit Card (1 installment) Shipping Address Santosh Gupta [protected], Vasyaa Group Of Services, 409 Model House Hyderabad - AP 500082 Billing Address Santosh Gupta [protected], Vasyaa Group Of Services, 409 Model House Hyderabad - AP 500082

I had placed order with PrintVenue and got below quality product, I raised issue via email but they did not respond me. After long time I called to the support number, they said Images are not there that is why we did not process it please send images. After then I sent images but still waiting for their response.

I had made an order of Moto G mobile skin on 14 Nov.2014 and made payment online through debit card but after some hours on the same day due to some reason I had cancelled my order and a confirmation mail from printvenue for order cancellation had recreceived. Now its more than 1.5 months I still not get my refund. Whenever I call customer helpline no.they said amount will be refunded within 2-3 days and till today I have not received any refund from printvenue.

This is with regard to Order No.[protected] which was made on 14 December 2014. But till today the delivery has not been made. Moreover the order can't be tracked and the product would lose its worth if its more delayed. The occasion has already passed and i made the payment through credit card. I just want to know the status of my product- whether it would be delivered or not. If yes, then in how many more days.

I have ordered desk calender on November-27-2014.My order no is[protected].But still it is showing order is processing. What the hell is happening when I call customer care they say 'your order will be surely dispatched within 48 hours' and it has happened 1 week ago. I have paid my cash also.There is no proper reply from customer support.I need to talk to your M.D, sent me the email id of him. Don't waste my time if you can deliver the product on correct time you give assurance otherwise don't cheat the customers by saying only 6-7 working days and looting their money.

i had made a order of engraved pen on 10th Dec'2014 and made the online payment through credit card. but on the same day after some hours due to some reasons i had cancelled my order and a confirmation mail for order cancellation had received from Printvenue. But till today i did not receive my money back... Every time when i call at their customer support number..they commit to refund the payment in next 1 or 2 days but till today i did not receive my money back. this is totally fraud company.even whatever product they show at their website that is not according to commitments..

I ordered a mug 20 days back . It has not been delivered yet. They say its not printed right, quality complaints, etc etc, so we are making it again. If you are not worth of making a single mug, then you have you opened such a company. All are frauds. My complete money is wasted. They should be dragged to court. customer care. I wonder how these type of companies get license and they are running.

I have ordered a Desk Calendar on dated 09-Dec-14 in printvenue website : www.printvenue.com My Order No.is[protected] Expected Date Of Dispatch: Thu, 18 Dec '14. But still the product is not yet delivered.The payment has been done online, I didn't get any notification from the Print Venue after my order has confirmed. Worst Customer support.

I have ordered a customised mobile case in print venue websit..my order no is[protected] in Nov.But still the product is not yet delivered..The payment has been done online . I want the money back...I didn't get any notification from the Print Venue after my order has confirmed..! Worst Customer support..

I have order a T Shirt with order no[protected] on October 12/2014 now the date is 23/12/2014 but till date order is not received even after payment is made online now stuck and whenever call the customer care service says BUSY now it will be good if i get my money refund back and action should be initiated against such malpractices who are duping customers and not supplying products on time and not at all supplying with just giving a Ticket No saying that our customer care service will contact you in between three working days what is this have to sufforacate even after paying for requisite products no good customer care service at all my Mobile bill has gone high then the product prize I purchased