Priority International — Reminder letter for cancellation & my refund of rs. 85000 (hdfc) + rs. 15, 000 (icici)

Address:	Mumbai City, Maharashtra, 400706
Website:	priorityinternational.net

Reminder - 1

To
The branch manager,
M/s. Priority international holidays club pvt. Ltd.
Satra plaza, office no.214 & 250,
2nd floor, plot no.Sector-19d,
Palm beach road, vashi
Navimumbai-400705
Phone:[protected]
E-mail : [protected]@prioritypriviliges.com

Sub : reminder letter for cancellation & my refund of rs. 85000 (Hdfc) + rs. 15, 000 (Icici)

Subject : regarding cheating by priority international holidays club pvt ltd - navi mumbai and its representatives
Ms. Sujata – executive mob +91 [protected] / mr. Anurag lohre – manager - +91 [protected] / mr. Altamash momim – branch manager - mob – +91 [protected] (Address - priority international holidays club pvt ltd, satra palza, office no 214 & 250, 2nd floor, sector-19d, palm beach road, vashi, navi mumbai-400705)

I refer to my telephonic discussion of cancellation on 27th match itself (Transaction date itself), subsequent calls made to you on 28th march morning and as well as evening for cancellation, but you refuse to cancel my membership. Further i sent you email dated 29/03/2016, still i didn't received your cancellation letter from your side.

As discussed over phone and email letter, priority international has clearly cheated me in all the promises made during sales promotion and is using fraudulent practices in its business operations by giving false promises and misrepresentation.

I am terminating your association with priority international i demand a immediate cancellation of my membership and full refund with interest (Payments made thru hdfc credit card rs.85, 000 of emi 36 months converted by you & icici credit card payment of rs.15, 000)

You cheated me by promising all false promises and not honored any of your written promises/commitments. As per your written welcome letter & verbal promises you suppose to provide me top rank health club - nerul gymkhana, talwalkars, gold gym etc in my area, but instead after receiving my payment receipts you had proposed only an very ordinary gym facility named unknown yuuvaa fitness in seawoods, navi mumbai. It is an direct & clear cheating attitude of priority international after receiving my rs.1, 00, 000 payment.

Also as per government goods & services company act (As per latest amended), service provider must provide all tie-up list, address & contact details of 4-5 star hotel/resort/top health club promised to customer transparently to customer in writting as it is an long-term 5 years assurance. It is customer rights to ask legally and you suppose to provide in writing transparently your tie-up list as per company acts not only for specific places. When you are not ready to share/provide tie-up property details in writing to us in advance, it is an clear breach of contract and clear cheating practice of priority international.

As the shown during presentation & promised 3/4/5 star hotel & resort printed booklet, brochures & list of properties & top rank health club membership facility & credit card 36 months emi conversion was also not made as committed, you are therefore in breach of contract and i would like to request a refund my rs.1, 00, 000, as a consequence of the faulty service i have incurred extra stress mental harassment for complaining and discussing with customer care daily for my top health club facility you had promised, which could have been more pleasant if you were not their as service provider.

I am not agreeing to your terms mentioned in purchase documents, as you did not honor your any of your commitments. Hence i am not bound to any of your terms & conditions mentioned in your purchase documents.

Note - i have not used any of priority international service and have already intimated on 27/03/16 itself & also subsequently spoken to you on 28/03/16 and e-mailed priority international customer service to cancel agreement on 29/03/16 and asked for full refund of money.

I had already raised my dispute cases & stopped payment transactions against priority international with my both hdfc & icici bank's.

I also filed my police complaint (Dated 31/03/16) against priority international about cheating & fraud cases and requesting for refund payment and take action against you.

I want my cancellation letter in 2 days without fail & further reminders.

Special remarks -
70 + police cases against priority international - against you already 70+ fir/complaints has been filed at various police stations like apmc, vashi, amboli, andheri & pune cities. What more proof priority international want to prove the priority international is an clear cheaters with clear intention to loot payment from innocent customers by trapping with false promises. I do have all other victims police complaint copies against priority international.

Indian consumer complaints forum - 109 consumer complaints against priority international - against you already 109+ consumer complaints has been filed in comsumer forum. What more proof priority international want to prove the priority international is an clear cheaters with clear intention loot payment from innocent customers by trapping with false promises.
Link - https://www.consumercomplaints.in/priority-international-b108966

Copy to :
Hdfc credit card dispute department.
Icici credit card dispute department.
Police station, apmc - vashi.

Special note to hdfc bank & icici bank - as explained in my dispute complaint form about cheating & fraud case against priority international and i gave my complaint at local police station also refer online consumer complaints link against them. I want you to carefully go through my police complaint statements and refund my money immediately. I request you please take very sincere note of this case and refund my payments. I trust banks will take honest decision in this matter.

Thanks & regards,

Prasanna mani


[protected] forwarded message[protected]
From: prasanna m
Date: tue, mar 29, 2016 at 11:44 am
Subject: re: welcome letter
To: customer service
Cc: [protected]@priorityinternational.Ne, [protected]@priorityinternational.Net

Dated : 28th march 2016
To
The branch manager,
M/s. Priority international holidays club pvt. Ltd.
Satra plaza, office no.214 & 250,
2nd floor, plot no.Sector-19d,
Palm beach road, vashi
Navimumbai-400705
Phone:[protected]
E-mail: [protected]@prioritypriviliges.com

Dear sir,

Your membership reference - pinm#860 / dated 27th march 2016
With reference to understanding agreement dated 27th march & subsequent membership email letter confirmation dated 28th march, i would like to express my dissatisfaction against your membership proposal offered to me. Please find below point wise details.

1. Even though being a pvt ltd company, you still explained everything in only paper almost for 2 hours, but not a single formal catalogue handed over to us as purchase document containing list of 3 star to 5 star tie-up hotels & list of top ranking health clubs in my seawoods area as per your written promises.

2. On receipt of payment, you had assured to provide all relevant written documents like complete list of your tie-up hotels, heritage hotels, resorts 3/4/5 star properties worldwide and also assured to provide top ranking health clubs in my seawoods area. So that we can select as per our convenience for next 5 years.

But you fail to provide the same at the end of meeting and you said will be submitting along with membership documents.

3. You had assured to offer premium hotels, heritage hotels or resorts star ranging 3 to 5 star properties only and never below 3 star as per your document promises, but now you are refusing to provide list of your tie-up hotels/heritage hotels/resorts along with purchase document as mutual agreed.

4. You had assured to offer top ranking health clubs in seawoods and suppose to share list of club details in my seawoods area, but now you are refusing to provide list of your tie-up hotels/heritage hotels/resorts along with purchase document as mutual agreed.

5. Also i would like to confirm that your proposed tie-up club gym facilities is of ordinary gym classes doesn’t of top ranking health clubs in seawoods and you differ from what you had promised. When you don’t have tie-up with top ranking health club in our area, the why do you make such false promises while proposing your offers and confuse customer’s.

6. List of ac hall/ lawns/banquet halls in any city 3 time in a year free, list of properties not provided in writing.

7. Free event passes every month with free dinner, details of events and passes not provided in writing.

8. 0% interest, 0% processing fees on emi for the membership fees, not confirmed in writing & confirmation not yet provided.

9. Free airport priority lounges across the world, list of tie-up airport properties not provided in writing.

10. When i contacted your branch manager mr. Altamash, he replied via sms that tie-up hotels/heritage hotels/resorts will be shared only for specific locations while booking my tour plans. Which is shocking to hear from your officials.

11. I thought of getting tie-up hotels and club details from your official website www.priorityinternational.net, but as big disappointment nothing was shown/provided in your official website.

12. It is clearly looks very very unprofessional behaviour and keeping everything client’s in dark, how do you expect us to trust & be comfortable with your verbal communication’s only, when you make such professional approach during sales presentation but nothing provided to customer clearly in printed documents in your letter.

13. When i started searching your company reviews, it is very disturbing to see a large number of consumer complaints against your company and more specifically in recent days. I spoke to several members and their bad experiences with you on false promises made by you. Also i found various court cases pending against your company on your membership programs.

14. As per your promises when you are your doing excellent services to customer, why there is no positive reviews about you in any of the websites. All are negative remarks everywhere.

15. Finally i am having the feeling that i am been cheated by your false promises like other members experienced.

I had explained everything which you had promised to provide in official printed documents, but you failed to provide the same in writing.

Even though you made mutual agreement between us in writing without witness from our side, agreement is properly valid only when you honour your sales commitments made to customers in writing. Which you are failing to do so.

Hence i have no options left but reject your membership proposal on indifference in promises made by you during sale.

I request you to please cancel my membership and refund the payments made to you.

I hope i clearly explained my concerns in details & clear, expecting your reply in writing do decide my further.

Awaiting for your reply.

Thanks & regards,
Prasanna mani


Cc : m/s. Priority international,
Head office : 3rd floor, "suprem", iti road, aundh, pune - 411001
Phone: +[protected] / +[protected]
Email : [protected]@priorityinternational.Net / [protected]@priorityinternational.Net