Projekt Perfumery India Complaints & Reviews

Ordered a perfume online called dolche and gabbana the one for men 30 ml worth rs. 3298 from the company project perfumery india on 17/03/2020. My order no. Is 28201. I have not received the order till now. Firstly i was told that due to covid the shipping is not available and as soon as the shipping restarts i will get my product. Even after the shipping resumed all around india i have not received anything. I have repeatedly tried to contact the customer service and the only response i get is that the refund will be issued next week. I even tried contacting their head mr. Mohit khatri on social media. He promised me that the refund will be issued but till date nothing has been done. This is a big fraud. Please look into my complains. They have caused me financial and mental harassment. Attaching a picture of my order.
Please look into the matter. I shall be thank full to you

I purchased a ted lapidus perfume on 9th june n its now 17th august n no perfume.. The wa person ignores every msg i send even tho i see him online.. Nobody answers any calls n the stupid online chat keeps telling me the same crap like a broken record.. Its 2.5 months n no news at all.. I want a refund immediately

So, I had placed an order #34332 for 3 items on perfumery.co(dot)in on 27/06/2020. The site did not mention anything about the time that I would need to wait for the shipment to be dispatched. I am well aware that due to covid-19 restrictions, item will not reach on time. However, months passed, and whenever i inquired about the shipment, they would give me the same excuse that I would need to wait 10-15 days as item is in transit from Dubai. I could have asked for a refund way sooner, but I decided to wait. Then after they told me twice that i need to wait 10-15 days which I did both times, item was still not shipped. Hence, I called it enough and asked for a refund on 10/08/2020 (45th day after payment was made). But to add to my disappointment, till now they have not processed the refund. I am extremely disappointed with this fraud of a company. It has been 51 days since then and still no word or action from them. Please resolve my issue as they are not cooperating and calling/sending them email is a waste of time.

I ordered a perfume online called dolche and gabbana the one for men 30 ml worth rs. 3298 from the company project perfumery india on 17/03/2020. My order no. Is 28201. I have not received the order till now. Firstly i was told that due to covid the shipping is not available and as soon as the shipping restarts i will get my product. Even after the shipping resumed all around india i have not received anything. I have repeatedly tried to contact the customer service and the only response i get is that the refund will be issued next week. I even tried contacting their head mr. Mohit khatri on social media. He promised me that the refund will be issued but till date nothing has been done. This is a big fraud. Please look into my complains. They have caused me financial and mental harassment. Attaching a picture of my order.
Please look into the matter. I shall be thank full to you

I placed order #[protected] via site unboxed.in on 13-may and till date i have not received my refund... Unboxed support is pathetic. They never replied to my email, can you pls help with the refund and you can imagine the harassment customers have to go through.

Projekt perfumery india dont give a damn to customers compliant once recieved the amount..

Beware of:
Xeryus retail private limited
Projekt perfumery
www.unboxed.in
www.perfumery.co.in

I had purchased a perfume in May. My order number is 31626. The order has still not been delivered. Upon asking about the order, I am not getting any replies. It’s august now I kindly request you to look into this.

Thanks,
Raj

Order perfumes worth 10k. Didn't recieve product, no customer care contact response, fake website, don't trust these guys. Its a scam

On 26.04.2020 i ordered from the company "projekt perfumery india" a perfume "victoria's secret bombshell intense 100 ml" at the price of 65 usd. They told me that they will come to me after 15.05.2020. On 21.05.2020 i asked them about the status of the order and they told me that it takes 2 more weeks, because the perfume is sent from dubai. I waited 3 weeks and asked them again about my perfume. They told me again that it takes 2 weeks, it is sent from dubai. So far, the perfume has not reached me, and when i asked him what was happening, they blocked my messenger. I do not answer the phone and e-mail. Please help me to recover my 65 usd.
Thank you for help

Hi

I have ordered the product 2 months back. Till now the order is not shippped. Every week i’m contacting via email for refund. But they are not even refunding my amount as well. I have already paid the amount via online. Need to raise a complaint regarding this. As they stopped responding properly. Please suspend their e-commerce site and do a legal action against them. They are the real cheaters.

Amount paid : 5499
Order id : #26945

Regards

I have ordered perfumes from perfumery.co.in with order id 35158 and 35159, payment already made via razor pay in advance.. Their site says it will be shipped in 48hrs but its almost 10 days they did not delivered the product.. And all customer care service do not reply or revert back to queries via any of contact details given on website.
After few days site owner mohit khatri gave some tracking id of bluedart courier which are also fake, counter check with bluedart.. Now they are not responding to any contact information. Information regarding order id are given with files attached.

I have ordered perfumes from perfumery.co.in with order id 35158 and 35159, payment already made via razor pay in advance.. Their site says it will be shipped in 48hrs but its almost 10 days they did not delivered the product.. And all customer care service do not reply or revert back to queries via any of contact details given on website.
After few days site owner mohit khatri gave some tracking id of bluedart courier which are also fake, counter check with bluedart.. Now they are not responding to any contact information. Information regarding order id are given with files attached

I ordered a perfume on 2nd june 2020 and haven't got any reply from them after the order.
Order no.#31858

I did place order for 4 items and out of which 3 items where delivered. Placed order on 14th march 2020 and perfumery was initially responding to my mail saying that item is procured and will be dispatched in 15 days etc. But later they stopped responding and not even ready to refund, itz been 4 months and i need a response from perfumery india. Else will force me to take higher actions.

The samples that i’ve received have come in half empty bottles. Please refund the money or else the matter will be taken up at the highest level!

I purchased a perfume on May 31st 2020. However, never even once received any sorts of notification regarding shipping. When I tried emailing, no proper response was given. It has almost been a month and haven't heard back from them. Very unprofessional.

I had made an order on the website for 4 sample perfumes amounting to ₹415 on 25june 2020. My money was deducted from my phone pe account wallet but no mails of order id was given to me so I mailed the people but no reply.please help me get my refund . I have submitted my proofs of payment in the form of images.

Ordered on the 25th of march as a gift for the 22st of june. Website shows that it takes up to 2 weeks to ship. Fine. 3 weeks and its 4th one now. No updates, no replies to emails, no communication, but money has been taken if my acciunts. Rude, irresponsible and definitely would not buy again. Want my order to be delivered and someone to give me an updates asap as i can understand i wint get money back...

I had ordered a product in march. Even after the delivery services are open i have not received it. The customer care has stopped replying to my repeated mails. Kindly look into the matter

Hi

I have ordered the product 2 months back. Till now the order is not shippped. Every week i’m contacting via email for refund. But they are not even refunding my amount as well. I have already paid the amount via online. Need to raise a complaint regarding this. As they stopped responding properly.

Amount paid : 5499
Order id : #26945

Regards

I had ordered two perfumes
Order #27699 for aoud vanille by mancera 120ml retail pack eau de parfum
₹5, 399.00 dated march 13, 2020

Order #29809
Chanel bleu deanel pour homme for men eau de toilette 100ml
₹9, 599.00 after discount ₹8, 738.10

Having had to wait for so long, i wanted a refund, was told by a rude customer care agent that it will be done till date, no reply, nothing.
Should i file an fir against them in relevant ipc, crpc?
Please advise.