Provogue India Complaints & Reviews

I had ordered on 14th feb order no.[protected] still i had not received my order.
I had ordered a watch from icici card on an offer from icici credit card. The coupon received from the icicic credit card service was used for placement of order for which i was charged 299 rs
I got the confirmation from the provogue for the order vide sms from "vm - provog

Dear customer,
Thank you for placing your order with us. You will receive your order #[protected] within 28 working days from the date of order placement.
I got the message on 17 january 2020 on the order date but till now i did not get the product please help
When iam tracking the order it is showing it is under process from past more than one and half month

Dear sir,

I am sandip kanji, from kolkata, having confirmation no. Of order[protected] and citrus reference no. Is ctx[protected] and order as well as payment has been made on 26th dec-19 but i have not received my goods till today where delivery date confirmation was within 7 working days.
Therefore, i am requesting you to look into the matter and do the needful asap, please.

With thanks & regards,

Sandip kanji.
[protected]

I have purchased the annual maintenance service for aquaguard ro through online on dated 27.12.2019. There was an offer on the annual maintenance contract. The offer was provogue watch. Though 15 days already passed, the order is till showing in process. The details of the offer is given below.
Order no[protected], product code 9s7b7837 dated 27.12.2019 still not received. I

I have place order on 20-Dec-19, still the order status is showing as processing.
it was mentioned the delivery will take with in 7-10 days, but still it is in processing stats only, order tracking number is[protected]. the courier partner is showing as 'Bluedart' but there is no courier tracking information, the AWB number mentioned is not correct there is no courier information, please check the issue and resolve ASAP

With the renewal of eureka forbes amc i got an offer for watch at rs.449 and accordingly i applied for it but till date the order is showing as processing. God knows what is taking them to process the shipping for a period of 20 days almost. The order number was[protected] and the order was expected to be delivered in 7 to 10 days. Please get us refund or watch.

Sir my order has not delivered, i ordered on 13 november but haven't received it yet
Please sir me my contact number [protected] please place my order as soon as possible it is about 1 month but my order has not been delivered to me yet, please help me, so i will be forever grateful to you!

Sir my order has not delivered, i ordered on 13 november but haven't received it yet
Please sir me my contact number [protected]...

This is in reference to the order[protected] placed on 1st week of nov. The delivery was 7-10 business days. Nov 28th when i realised that it’s too long now and went to check the status. Only to see that blue dart has returned the shipment due to incomplete address. Neither bluedart nor provogue contacted me asking for address update. Now i’m trying to contact provogue customer care on[protected] listed on their website and its invalid number. I looked up on google and found another number[protected]. This number has incoming barred on it. So i decided to file a complaint through complaint form. But it is not allowing to submit asking to click on capitcha. Which is not visible anywhere on the page. I’m stuck.

Bluedart tracking # [protected]

I ordered watch on provogue with order#[protected] on 27 july and till date i have not received my order, please respond and deliver my order.

I tried to contact customer service and no one responded. I need my ordered or refund my money. I never expected this much delay from you guys and there is no proper responce from provogue

I request some one from provogue pls respond and deliver my order

I am trying to login in but gives an error for site owner: invalid site key and not able to log in the site and track my order.

Also tried to call the below-mentioned numbers for order status still no reply to calls.
[protected]/30680640
[protected] gives message disabled for taking calls


Kindly look into this issue, i think the site is not working properly to log-in and do placing an order and track the same.

I already placed an order at the end of june 2019 but now site not even login to check order status.

Hello, i had ordered a jeans last month through flipkart provogue skinny women black jeans, and the quality is very worst, after a wash the colour away and the poor fabric, and got a lots of bubble After a use and it is going to torn if I'll use 1 more time really m not satisfied i had hardly used 2-3 time this jeans and now i m not able to use any more... Help me with it out either i want exchange of it or refund for this.. U are a big brand can't expect this from provogue... Kindly help me with it

Hi, i have placed this order 21st may 2019, through hdfc net banking and it still is in processing state. Money has been debited from my account on the day of ordering and yet there is no sign of progress. I have mailed provouge team but did not receive any response from them. Below are the details of transaction :

Merchant order number:[protected]
Transaction date : may 21, 2019
Please help me to get the watch (Order) or refund of money.

I ordered provogue watch on 24 march 2019 and made the payment through icici net banking. I received an error message at the payment gateway that it was unsuccessful. So agin i have tried to order got the same result. Then i checked my mails and there was a mails from citrus pay that the both transactions was successful and my order no#[[protected]] and #[[protected]] since then i have been trying to check the status of my order on the online portal and it keeps on showing the status as "processing" since last 6 weeks. There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either!! Very poor service.!!

Provogue order # is:[protected] for polarized sunglasses..
I placed the order on 27 march 2019 at about one month back and provogue deducted my money and gave me this order confirmation number which are on record..

Till date nothing has delivered / received by me.
Provogue has a customer care number[protected] which is fake i guess and the call never be attended by any human being.
It always says "all representatives are busy".

I filled up the complaint form available in provogue's website. But no reply given to me.

Provgue please stop unethical business practice and please send my product.

Yesterday i tried to order icici merchandise from this website.. The transaction was successful but i dint receive any order details... I have the transaction id from the bank as well... And i have no other way to reach without an order id... My bank is not able to help me as the transaction was successful. And you gys don even have a proper customer care where you can actually explain. The no give in customer care keeps on asking the order id... Dude i dont have one thats the issue. Help me out please

I placed an order at provogue on[protected], reading the tnc that the products can be returned but later saw that watches can't be returned. So i want to cancel the order and get the refund. When i tried reaching their call center, no one was picking up the phone, i have mailed them and tried everything possible but still there is no reply.
My order no. Are[protected] and[protected].

I have ordered one parcel in which i have ordered 2 provouge bag. My order no. Is[protected]. I have recrived my order yesterday i. E. 26.02.2019. My invoice no. Is[protected].

I have ordered 2 bags. But when i opened my parcel, it consist of 1 bag only. I am very disappointed from provouge. Worst brand ever seen. I have cctv in my office. I have proof during opening of parcel.

With ref to my order id_[protected],. Amc contract i'd for eureka forbes _[protected], i have paid for provogue bag by cub net banking yesterday. Till now i haven't received a mail from your side. Please update.
My mail i'd: karthik. [protected]@gmail.com.
Mob_[protected].
I tried to contact toll free number, nobody responded.
Please do the needful...

Order no:[protected]

I have placed my order i. E., stole on dec 12 through axis bank offer but i haven't received it till now. When i checked the status on your website it shows the order has been cancelled but i haven't cancelled the order. The money for the order also has been charged and it hasn't been refunded. So, kindly either deliver my order or refund the amount.

I brought a pair of provogue branded shoes last week. And it's got damaged after the normal usage for two days.. It can't be used no more. We lost the believe in the provogue brand. We lost our money to buy these kinds of branded products. Both piees of got damged and affected by no use more. After it get damaged.. Im looking to communicate with the brand many ways... But no response from the team... So i believe in provogue... Please take necessary action to solveing my issues... Thank you
Ashik nazer
[protected]